City Council - public_hearing

Wednesday, July 8, 2026

The City Council discussed the Economic Development Department, including the new CRA Director and the Development and Design Center. They also reviewed the Planning and Development Services Department, the Procurement Department, the City Clerk’s Office, the Human Resources Department, the Communications Department, the IT Department, the Police Department, and the Finance Department, with a focus on budget and operational efficiency.

About this meeting

Government Body
City Council
Meeting Type
City Council
Location
Clermont, FL
Meeting Date
July 8, 2026

Transcript

994 sections

16:08 – 16:40Speaker 6

all the workshops to order and if we don't mind mr. Wagner will you offer us a prayer please sir sure father thank you for another day thank you for all our blessings I pray your blessing on our meeting today I pray you give us wisdom you lead us and guide us give our counsel and our staff wisdom today and every decision and all of our communication and I ask for your continued blessing on our city. Thank you for all you've done and all the things you'll continue to do. We pray in Jesus' name. Amen.

17:01Speaker 2

Okay, that being said, I turn it over.

17:05 – 17:54Speaker 6

All right. Well, thank you. We, we got through our big departments yesterday and with the larger budget. So. Today, we'll continue to talk and hopefully finish with the rest of the departments today and I'd like to start with Nathan Norris, our economic development director. And recently, just so you all know, Nathan, Kurt and I spoke, and we felt like Nathan would be a good candidate to be our CRA director. So Nathan graciously accepted that role. So he's speaking in that role now too. And Kurt and I are very happy to have him coming along and being a support and leading that. So with that, I'll let Nathan go ahead and to direct us in this conversation for his department.

17:54Speaker 9

Great. So we're going from the biggest to the smallest.

17:57Speaker 6

I didn't say that.

18:06 – 27:56Speaker 9

So just looking at this past year, the broad focus has been on the big investments that the Council has made in the future of the community through the comprehensive plan and form-based code. We've worked with numerous folks on development issues and we've focused a lot of our time on what we're calling just internally the Claremont Business Plan. That's essentially what are we going to do coming out of this comp plan effort. We're sort of at a historic moment for Claremont, where we've grown from growing citrus to growing subdivisions, and we've got to sort of look, what is the next frontier for the community? And we've heard lots of things from the community. So most of the time has actually been spent listening to different leaders and citizens I think it's about sort of seeing where are the key issues that we need to address. Those issues, as you know, are the ones that you get complaints about on a regular basis. We've got traffic issues. We've got how we can get around. development controversies that arise on a regular basis. And then we have the issues of, OK, well, what is going to be the platform for creating prosperity going forward? So the specific initiatives have been listening to people, setting up interviews, doing the pre-Shred as well as now post-Shred outreach for the comp plan. form-based code. And there's other things on here, like Claremont creates a role where I'm merely facilitating private actors and improving our community. In that case, engaging the artist community to participate in our efforts. And we can go on and on about that. Next slide, please. So this is the personnel chart for the department. We had originally had an urban designer. And what we determined through what we did this year was that we could be more economically, fiscally responsible by essentially outsourcing the key things that we wanted to achieve with the urban design. So really, the part was just one for the 2027 project. Next slide, please. And so we're going to continue to focus on the things we've focused this past year. development and design center of the downtown master plan. So really the big thing, we know what a downtown master plan is. I wanted to be able to show what the development and design center is about. As it regards to specific initiatives, one of the most important ones that has already been started by a private group in town is the Greenways Network. As we try to deal with traffic, We focused on, well, how can we keep people from having to become traffic? And then how can we keep people from experiencing the trap? And one of the ways is just make it easier to get around without getting on 50 or 27. So that's what really the Greenways Network is, and we really appreciate Jim Mayworm's and we're making progress there. But the other elements are things that are really associated with comp plan, whether it's how to leverage the educational ecosystem that we have today. We're no longer in a world where it's just a public school model for how we grow entrepreneurs and workers for the future workforce. So getting involved with that is important. But really, I think the thing I do want to talk about that not everybody has seen is the development design center. Can we go to the next slide? And the basic idea is the development design center serves as a concierge essentially for good development you know one of the principal goals coming out of the all the planning that's been done this year is let's make it easier for developers to do what we really want to see or do good development but what we believe is good and one of the ways to get good development is to preempt bad development so the idea is to go and work with different landowners and developers with them as they come up with their concepts And so this is what the majority of our budget for outsourced services on design is all about is providing these design steps. Now, this is coming up with concepts for how they can develop their site, coming up with the schematic site plans, how the buildings might lay out, working on floor plans, doing elevations, and then creating the eye candy. The eye candy is something that you will be able to see so you can better understand it. It's photorealistic visualizations that are the eye candy that matter. In other words, It's not just artistry that gets people to believe the project's going to be better than it really is. It's actually coming up with a specific visualization that's realistic. Next slide. So we did one just for the buildings that are directly across from City Hall, across the street here. We said, OK, well, let's do an aerial here so we can show existing conditions. The next slide, please. It just shows what if we were able to put additional buildings on those sites in order to help create a sense of enclosure on our main street of Montrose, which is our most important street. Next slide, please. And so this was where we took a photo of what it looks like. And we said, well, what if we can show people what it could be? And then that could encourage the development to happen. So go to the next slide, please. So that's just what happens when you put the buildings all of a sudden. You can start to feel it. It feels more like a downtown as opposed to a suburban place where the park is just in front. You could add buildings here again. And then you go to the next stage, and you start talking. Next slide, please. You can start to see how you can provide shade. Next slide, please. Then you can make it fancier if you want to keep going. Just giving people options. These were called the Montrose twins by someone we know. And so we thought, well, what if they're just fraternal twins? And so we went and Next slide, please. And we can imagine different things. And then that becomes Claire and Monty, the two lawn chairs twins. But the idea is to give people ideas on how they can develop the property in a way that serves as an amenity or brings positive value to our existing residents. development we bring into the community, are we going to make it easier to develop places that bring value to existing residents? And that's an example where if we looked at a long-term evolution of the downtown right now, this block that we're on is where people stop walking as part of the downtown. And the reason is there's not a sense of enclosure. If we put this, all of a sudden, we might get something, a better redevelopment on the next corner. And that could really be something. We're also working with, like I said, owners right now through the comp plan and the downtown master plan on specific site plans. But next year, we'll also have issues that pop up. As you know, we have a lot of issues that pop up regularly. And people have said, well, what do we do about this? And that's essentially where my budget's focused, is where we can work through a continuing services agreement with the designers to come up with this information that makes it easier for our staff to deal with the development community, as well as the Planning and Zoning Commission and ultimately the council to make informed decisions about what the possibilities are. So next slide, please. This just shows we can do the floor plans. So it becomes even more real good. Next slide. And that's just a different story. Go to the next slide. And so that's that. There are no capital proposals for our department. The things that we need to get accomplished will be done through other departments. And this is just a summary of it. Now, this is a little skewed in the fact that we didn't have an economic development department, essentially, previously that was staffed. And so we had to borrow from different departments to get through this year. But ultimately, what we're proposing for this year is that $545,000, which reflects the personnel costs, plus the operating, which when you see the 339, 160,000 of that is directly for the design assistance that comes through the development and design center. The rest of it is miscellaneous construction. consulting fees for things that we're already paying. For example, we pay Wellness Way consulting fees every year. We pay for lobbying fees in Tallahassee. That's going through the economic development department. So that's why there's a difference between, technically, it's $285,000 in consulting fees that are in the department. $160,000 is for the design stuff. The other is for these other things that we're already obligating. Any questions?

27:57 – 28:09Speaker 2

I've got one question on personnel costs there. Is that for one or two people? That is for one. Six thousand? Okay.

28:12Speaker 19

So last year, this position or these positions were funded from the City Manager's Department.

28:20 – 31:08Speaker 19

Can we if the fiscal year 26 budget showed what actually was either spent so that we had an actual report so that we can see apples to apples what was dedicated to this last year because I think we had I think our staffing personnel has actually gone down yes we had two now we have one right and then I don't hear a lot of exciting things from the people who live in Wellness Way about the service that they're getting from the consultant that they have who's been our economic development person in Wellness Way. So I'm questioning if the time comes to start cutting. I think that what you showed us as an example is... going to be more helpful, like if we think about that 7-11 application that came to us down in Wellness Way, I think the residents would have benefited, and I think the property owner would have benefited from us being able to say, hey, here's what could go on this corner, and to engage with the public to figure out the type of building they're looking for, because I think the real issue there wasn't I don't interpret the real issue being we're using cars, we're filling up a gas station. I think the real issue was I don't want my kids to be driving by a gas station. I don't want cars to be coming into my neighborhood. And so I think this is, again, we've asked for innovative solutions, and this is one. But I question if the money that we're currently spending on the Wellness Way consultant, which I believe is that 117 to 148 to 154, actually helping the community whereas at the same 100 if 160 is what we need for the development design center could that help with wellness way for example oh absolutely so i'm sure there's other issues involving the county but since we have this position we've added mr van wagner and mr mathis and i think they're both very competent and capable um so I'd like to be comparing apples to apples on what we did last year. And then I also remember us being in these meetings and having a conversation about the economic development director being an arm of this council, which is why we put it in the city managers department. So I'm questioning why we're creating another layer and separating this position from the city managers direct report.

31:11 – 31:35Speaker 16

And we can run you the numbers of what was spent last year. I think the position came on, I remember it was the beginning of the fiscal year or sometime into it. So when council authorized it, they didn't really give us a budget. They just said bring on an economic development. They didn't give us like the big operating budget. So we were absorbing those in the city manager's office. But we can get you what was actually spent on this position last year.

31:37 – 32:02Speaker 19

yeah i'd have to go back and look because i thought we put in the budget scott wasn't there a position for economic development director there was it last year there was but i'm saying that you gave us the position that he authorized the position but it wasn't like a whole life before it was just so we didn't fund it we did fund we did fund the position yes so we gave a position and funded it under the city manager's office correct yeah correct right so i'm questioning why we're creating a new department

32:03 – 32:41Speaker 16

The department was potential growth at one point. We because we had 2 people in the department. We had an urban designer as well. And so we thought that it would be a department of its own to create. ultimate growth over time but at this point we're not adding we're not we're not adding an additional one that was requested but we're urban designer is no longer with us and we're using that right now to help fund the consultants to help out with the design studio which i think is great i'm fine with consultants but i don't know if i'm not i don't think i'm asking the question right

32:41 – 33:31Speaker 19

the organizational chart originally had the economic development director reporting to the city manager in the city manager's office right now it's a department which changes the hierarchy and and i'm probably going to have the same question about the communications department that i'm seeing in the budget okay we originally said communications is our voice not staff's voice the voice of this council to communicate to the public which is why we wanted it directly under the city manager last year we might have changed our minds collectively i don't think i i don't know that i was ever a part of that conversation yeah the budget workshops So the idea then when we approved this original position and the communications was that those would be under the city manager because we direct the city manager.

33:33Speaker 10

Well, we just created the communications positions just this year. Yeah, well. That was not a last year decision.

33:38Speaker 19

The PIO was always there.

33:40Speaker 10

But the PIO was always there. That was not a position that was created last year.

33:43Speaker 19

But it was under the city manager. It was always under the city manager. Now it's being broken out to a new department.

33:47 – 34:44Speaker 10

Well, we don't have a PIO anymore. We're not proposing to have a PIO. I guess I hear what you're asking, but I take a different viewpoint in the sense that all directors report directly to the city manager. So whether that director is in the office or in their own office in the org chart, they still directly report to the city manager. It doesn't change how we interact because our interactions go directly through the city manager to the staff then the city manager to the staff so whether that's in the third floor office suite or somewhere else in the building i guess i don't see so help me understand if there's a concern why needs to be within the city manager office versus its own office why that piece of it is a concern if the reporting doesn't change either way well

34:44 – 35:10Speaker 2

Well, I don't think she's saying it has to be in the city manager's office, I think. That's what I was here for. Yeah. But we create new departments, see, rather than keeping the position undirectly. We don't need a department, another department head, is what she's saying. Okay. You eliminated the PIO department, but now you're committing the whole communication department.

35:10Speaker 19

Department, right.

35:11 – 35:33Speaker 10

So the concern isn't that it's... that it's not about where the reporting line is, because the reporting line isn't changing. It's a philosophical issue of creating a department, even though the position still directly reports to the city manager. Is that the answer? Okay.

35:33Speaker 19

And then related to that, and correct me if I'm wrong, but I think the org chart has some department heads reporting to the deputy city manager.

35:40Speaker 16

They're all reporting to the city manager.

35:42 – 36:24Speaker 19

Direct reports to you. Okay, so that takes care of that. But that becomes the wider we get spread with department, different departments and department budgets. It's kind of like the same issue that I brought up yesterday about the arts and recreation. Yeah, we've got some pieces of this function are in public works, some pieces are in arts and recreation, some are the historic village, and we don't know who's reporting to that. And it's like, I am concerned about the structure. So that's why, so there's kind of two questions I've had related to the department. One is the effectiveness of, if we're saying, Scott, can you tell me what the budget was last year that we spent on those two positions for economic development? It had to have been, what, $300,000.

36:24Speaker 15

So Allison, you feel like it's too many moving pieces.

36:30 – 37:06Speaker 19

Well, I feel like it's a lot of moving pieces. And so, yes, so there's the structural. And then on the budget side, if we were around $300,000 last year for personnel plus the operating, that's $454,000. So we're talking about $90,000 more. And I'm questioning if the existing consultant for Wellness Way... is appropriately being paid 154 or if we look back at the last several years could we keep the amount we've been spending the same by reducing the amount of time that that the wellness way consultant is working and leveraging the advantages of this development design center

37:07 – 37:20Speaker 10

Well, this council just approved the contract with the Wellness Way consultant. Yeah, but I don't think... You know what, now that you say that... We just approved it within the last three months or so.

37:20Speaker 8

Was it $154,000?

37:22 – 37:35Speaker 2

No, I don't think it was that... Because we're not directly responsible for the consultant. We actually paid... We paid the county. We paid the county part of the money. And that thing was only like $30,000 or $40,000 or something like that.

37:35Speaker 19

That part is split. So what's the $154,000 for Wellness Way? Oh, is that also the lobbyists?

37:41 – 37:58Speaker 9

It's not just Wellness Way. Yeah, and don't hold me to it, but I think Dan and I were just saying, I think the Wellness Way amount was $75,000. And there's $35,000, if I'm not mistaken, for the lobbyists. $45,000.

37:59Speaker 19

So where's the rest of it?

38:02 – 38:13Speaker 6

So Gray-Robinson is included with that for $50,000. We have an interlocal agreement for $70,000. That $35,000 of that is reimbursed back from the county.

38:13 – 38:25Speaker 2

From the county. Yeah, that's the one we just approved to give the county, and it's 35. And then Wade-Robertson, 50, but it's not all dedicated to just wellness way. It's for the whole city.

38:25 – 38:42Speaker 6

And the other thing we were just talking about, there's always been an economic development. they've had that for years but we just put it in my budget previously but they've had that separate they were just telling me so that that's work so it's not all years ago

38:56Speaker 2

Um, but then still on your personnel, you, so you eliminate the urban designer. Does you steal your personnel? Uh, she here still saying it's 2 people.

39:06Speaker 6

Do you have an agreement with the continued services when there's a project for design? That's my understanding how we're doing that.

39:14Speaker 9

No, the mayor's looking, I believe, at the documents.

39:18 – 39:34Speaker 2

That's why I asked how much was it. The personnel cost the 206 for one or two people because I heard him say it's just him and no longer an urban designer with his sheet showing. He's still got urban designers to people. Right? We just updated that. That's a mistake.

39:35 – 39:50Speaker 10

Oh, okay. Yeah, I was gonna say, I think that page 95 should be. The urban designer should be eliminated. Yeah. And, um, it basically is a reduction of 1 for the for the city.

39:50Speaker 19

Well, and we didn't.

39:54 – 40:29Speaker 10

So, Council Member Strange, you just asked me what I was looking at here. I had made a request, I think, I think everybody got this. It was a list of everybody in every department and where they're at salary-wise and when they were hired. And the Economic Development Director and the Urban Designer were both hired back in October of 2025. and we had $250,000 in the salaries for that, but that does not include benefits.

40:29Speaker 19

Okay, so now it's 156.

40:31Speaker 10

And now it's 156. So it is a reduction from where this document from HR and finance.

40:39Speaker 2

Reduction in salary and reduction in personnel.

40:42 – 40:56Speaker 10

Yeah, it's a reduction. It sounds like the FTE elimination was fairly recent, maybe post or kind of during printing. So really, page 95, we just need to reduce the FTE from two to one.

40:58 – 41:15Speaker 19

Okay, so last year for economic development, then to compare apples to apples, we spent $479. And the request is to go to $545. That's the... Am I now preparing a full stack?

41:16 – 41:27Speaker 10

I think so. Without looking at all that data, I think it's roughly kind of in line with the other increases we're seeing for the most part in other departments.

41:27Speaker 19

Okay. Okay. I think my questions are answered.

41:36 – 41:58Speaker 9

I can say one more thing. There have been various expenses that have been covered by other departments this year, simply because there was no budget for a pencil or anything else. So we're still in general ballpark. I see. OK. I think there may do.

41:58 – 42:23Speaker 10

Yeah. And I think there has to be some deference or should be some deference on us as the council, whether it's a new person within city manager's office or a new department that that first year or two, we're going to have some of that maybe fuzziness that we may not have as an established department like police or fire that have been in existence for quite some time.

42:24Speaker 19

No, I agree.

42:24 – 43:39Speaker 10

I just felt like I didn't have the comparison. No, I agree. The comparison really isn't there because it wasn't technically funded last fiscal year. It was funded not as an individual department, but it was funded elsewhere. We just didn't see that here. I have a question with regard to kind of the Design Center and economic development as a whole. And I know, Mr. Norris, you have some really unique background, given your experience in working with governments, but also through education and through the military service. There's conversation out there where communities have economic development directors and departments. They have community development directors and departments. And then there are some that join them and say that this is our office of economic and community development, or this is our director of community and economic development. Philosophically, do you have a thought on that? Is there a difference between those two verbiages, community development and economic development?

43:39 – 48:09Speaker 9

There can be. It depends upon what you view is the purposes of economic development. It's generally fairly fuzzy. But in the economic development world, you know, most of the focus is on big game hunting of how can we bring in an out-of-town corporation to our town. There's also workforce development efforts that fall under economic development. And then they'll say, we want to, you know, we want to go ahead and retain our best and our brightest. And so those are, and essentially LEAD does that locally and trying to look at those three different directions. For how I've sort of set out the academic development department here is to be very, very focused on how we can, as you've heard me talk about, achieve our goal. And our goal that we've heard people support is this idea of creating a place where our children and our grandchildren can stay and prosper. Most economic developers don't even think of a goal. They just get rewarded by how much capital investment is made and how many jobs are done. And it's just a numbers game. But a more thoughtful approach from my perspective is, no, let's look at the long-term scenario. And in our case, just going through this comprehensive plan this year, we've seen something that's pretty important, which is we called it the frozen asset map. And essentially, it was saying, look, after we stopped the citrus industry mostly, we switched to real estate development. And we're running out of land. And the land that we've developed Fully now we're at 80 over 80 percent of the land in Claremont is not easily redevelopment going into the future Whereas it was only 12 percent when we started back in the mid 90s And so that means that from an economic development standpoint if we want to prosper we've got to be thinking about what is our next thing and And our next thing, as we've talked about, is our opportunity to create both a diversified and independent economy. Independent in that right now we know Lake County, what, 70%? Over 70% of people who live in Lake County actually don't even work in Lake County. That's not super promising for our future if we're always going to say, yeah, we'll just be a bedroom community. Not that there's anything wrong with it. It just can't be sustained through us. So the question is, what do we switch to? We've had those conversations about, well, actually, we should shift to one that we have more control where we have more people working locally. And that actually would also potentially decrease traffic, which is a complaint. But then we've got to figure out what our focus is. And as you all have heard, a lot of people have embraced this wellness concept that we've been calling healthy living as a focus for an economy, which nationally we can compete very well on that platform. So the idea is how do we grow those entrepreneurs? And right now we have a huge advantage compared to the rest of the United States in how we educate our children. we have more freedom in florida than we do uh than they they do in most states it's at the forefront i i was at a conference just a couple of weeks ago where they were simply amazed at the amount of things that can be done educationally here and so that becomes part of the discussion so that that would normally be a community development concept as well as how we grow but actually in our core when we look at if our goals to create the place where kids and grandkids can stay and prosper. Our two main things are how we grow to maintain our quality of life, which is right now, we're in a very desirable place. Everybody wants to go to Claremont, right? But the second thing is how do we grow that local economy that's diversified and more independent than what we've been in the past? And I think that... That's the most important thing that can be done is facilitate all the things that fall into supporting that. That to me is the economic development that Claremont needs moving forward to be effective. Not whether or not we get the latest company that comes here. Not saying that that's not important, but that's being handled by other entities or the idea that we need assistance for people who are starting businesses. We already have resources in this region that are tackling that.

48:10 – 49:46Speaker 10

Thank you for that. I have one more question for you and then maybe one for the city manager and I don't mean this to be a I guess a direct question but I don't know how to ask this question without being direct I guess when when we at the end of October in October 25 we the city decided to hire a director and an urban designer at some point in the last 15-16 months we've now said okay we don't need that urban designer we're doing a consultant is that as a is that a is that a decision that was made based off of an assessment of the last 18 months 16 months or is that simply a staffing change and this is the path of least resistance at the moment that we go because i don't want to do something that's short-sighted And that's the premise of why I'm asking that question, because I understand the need to outsource when it's appropriate, but I also understand the need to be able to have the staff to be able to you know, really kind of manage and guide that performance. And so I want to make sure we're doing the right thing. And I guess I need a little bit more to understand the decision of the change, of course, especially since it's relatively recent that we just were going the other route.

49:47 – 49:58Speaker 9

Right. The route we're going now is, from my perspective, and first of all, it's just been, what, eight months? Not 18. I just wanted to be clear.

49:58Speaker 10

Oh, yeah, that's right. I jumped a year. Sorry, you're right. Because time's flown by. I was a criminal justice major, not a math major.

50:08 – 51:49Speaker 9

Okay, that's fine. No disrespect, Chief WG. And no, it was largely a personnel issue. As you may remember, Rob Fox was the other person that was in the urban design department. and his focus was to get things up and running. He was great at all that. It was a huge disappointment for me that he had to move on, that he had personal issues that arose. And I felt once he left that there were existing staff members in the city government that could take on some of the things that he was doing but the more critical role was actually creating the specific eye candy that i talked about before which was being done essentially um uh things you know similar to what dpz was doing And so the idea behind outsourcing that was that actually that the key person would be the most cost effective and the best at doing it would not be in a position to move to Claremont. He can stay where he is doing what he's doing on an essentially on a computer and he can visit here regularly. But to be here 24 seven wasn't a possibility. And if we went with a different direction, we wouldn't be able to get those people doing the work for us understood as cheaply under so it could change a thing if that resource became unavailable in the future it could be where it could be helpful to have somebody full-time physically here but right now we can't come up with another way to get delivered as much work as we can get through just outsourcing

51:49 – 52:23Speaker 10

thank you and my final question i i think maybe direct to the city manager and you tell me if someone else should answer um what is our relationship and role as as we whether it's a separate department as being proposed or it's housed within city manager's office and not its own department um what is our relationship with lead and lake 100 And what are we expending?

52:25 – 53:09Speaker 6

financially with those organizations that either complements and or Might be done might be able to be done differently within Great question There there's a lot of discussion around these things Right now not just with our city, but collectively sure so I would say when it comes to LEED, they're working on a lot of things. I have a lot of conversations with Rene, and we're waiting for them to get some traction. And I would say the county would probably say something similar that they have made a large investment.

53:10Speaker 10

Right, right.

53:10 – 53:25Speaker 6

And we're kind of more on the coattails with our investment is very minimal. So we haven't seen... Anything that I'm aware of right now, that's a direct result of lead yet.

53:25 – 53:36Speaker 16

Not as a direct result. We've had them come with people to us to look at different sites, but for whatever reason, it didn't work out. But we haven't seen a direct impact yet.

53:36 – 54:58Speaker 19

I'll add to this, because I can't do it private. So I'll have to do it in public. uh i had meetings with lead representatives when i first got elected and specifically said what do we as a city need to pay to you in order to have you send us i don't remember the number but it was like 10 Small businesses with four or more employees making a hundred thousand or more each month, right? Let's put numbers that are measurable, but I'm looking for small businesses That raise our average household income to over a hundred thousand because that was our conversation last year So it must have been after the budget yet Because I knew we were talking about that last year and I'll tell you they just looked at me like i was speaking green i mean i don't know how else to say it it was well we're raising up the ones we have which is good but otherwise well what big ones do you want i said i don't want any big ones i just want little ones i mean if you count a big one as 20 employees 50 employees fine but i don't want a kroger i don't want an amazon i want Personally, I'm looking, if you want my support, I'm looking for small businesses. And I said, who's in your roll of debts? What do you have? And I said, and how, and they said we're paying 5,000 a year. Is that something?

54:58Speaker 6

He's looking up the amount. It's very low.

55:00 – 55:23Speaker 19

And I said, look, for that much money, I get it. Like you can't have someone dedicated to what I'm asking for 5,000 a year, but what number would you need? So I can bring this to council because we're talking about economic development, right? And we were just not even in the same book of attracting small businesses. Retaining, yes. Attracting, no. And so... That's for you.

55:24Speaker 6

So $2,500 a year. Oh, that's for me.

55:26 – 56:35Speaker 19

Yeah, whole year? But then I question, what's the point of even doing that? I mean, it's still $2,500. So, I mean, and they'll watch this, and they'll say what they say, and that's fine. But I think that there's been a, and I've been publicly critical about it, so i'll just do it here is the county originally was supposed to be outsourcing its economic development department and the model they were using was the ocala model i don't remember what it was called you might remember but it was the ocala model and so the idea was we were taking county money that we were spending on economic development taking that money and creating a consultant relationship like we're talking about doing for the development design center but then the county reformed its economic development department, which I think has about a million dollar budget now. So instead of us spending half a million as a county, we're spending 1.5. So I think that when we start talking about the structure and where I'm questioning the structure and concerned about the structure, I feel like there is just kind of a relationship

56:36 – 57:34Speaker 10

a structure there not the relation the people are great but the structure does not support what we're talking about here and having small businesses yeah and i i i get there may be a piece of this that because of the size of claremont and the needs of claremont that that lead is not going to pun intended, I guess, lead in that effort for us specifically. But there is value in being a part of it. And if that's a nominal, I'm not minimizing $2,500, because I think all of us, if we have $2,500 in our hand, we'd say that's a lot of money. But in the bigger picture, what we're doing to still be a part of it, to support it. And if we do get some opportunity through there, whether it's conversation, experience, et cetera. Do we have a, are we involved with Lake 100 in that same way as well?

57:35Speaker 6

I would say that that's more, I mean, Dan just went through Lake 100. Leadership Lake. He just went through Leadership Lake. Very good.

57:44Speaker 19

Was there a chance to be, you would think I would know the answer to the question I'm about to ask, and I do not. I just want you to know that. Is there, are cities involved in like 100,000?

57:53 – 58:10Speaker 10

I don't know, that's what I'm asking. I don't know that we're in that. I didn't think so. Well, but yeah, I think it's a leadership. I thought you were referring to leadership. No, I'm sorry. Yeah, I was just making sure. And then with regard to the LEED, where does that, does that come from economic development, that 2,500? Yes. Okay.

58:12Speaker 6

Good questions.

58:14 – 1:00:47Speaker 2

And the 2,500, when the LEED first came on, we looked at all that. prior administration, we looked at it and at the time, kind of like what Mr. Strange was saying, what's the benefit for us? And we couldn't see much benefit, but out of the goodness and to say, hey, we're going to support you some ways. That's where the $2,500, we gave them the bare minimum because the cost they were asking us for at the time to be a real part of it was kind of extra. And we decided not to go in the late $100 as well. I hear you, Mr. North, talking about economic development and trying to bring employment here, but at the same time, I'm hearing you saying we're out of land, which I've been saying for a long time. We're out of land, so we're trying to talk about bringing employment here, where we're going to bring the employment. We have, other than the small businesses and everything, which I hear you say trying to get a small business in here that's paying $100,000. Wow, I would like to see that too. That's going to be kind of tough. And I'm always saying one of the biggest things for employment, though, you get two real sources of employment that I think people could actually make a living here in Columbia. That's your hospital and your post office. Other than that, most of it is small business. That's one of the reasons I was disappointed with what happened in the Wilderness Way area. because I always looked at that as being a great opportunity for industrial to bring in jobs and everything, but they decided to put a housing down in there, so now with all the land gone, where can we bring in employment, businesses that's going to pay anything that we can keep people here from off the street? I would love to see a lot more jobs here. One of my goals when I came back is to try to figure out a place we can keep people here. Kids go off and get degrees and come back and stay at home or whatever. But the situation we're in and no environment, they got to work outside the city. You're saying 80%, I'm saying we're over 90% developed. I mean, I can't go north, I can't go east, west, the only place we go is south and we're right up against the line at the south end. So where is the opportunity to bring businesses in that's going to pay any kind of money?

1:00:48 – 1:01:36Speaker 9

And when I was mentioning the 80%, those are the lands that can't be redeveloped, let's say, along on orders. In fact, we had the conversation this past week about 50 and 12th Street. We've got a corner that's almost six acres. We're meeting with those folks about what can be done there. But that would be an opportunity where that's not frozen in amber that is actually something that can be redeveloped and provide uh something that we have under supply for i was talking to david colby at the chamber the other day says you know we have small businesses that want to be in the you know in claremont and they just don't have many good options he says that's what i'd love to be able to see on that corner is let's get some space for for the small businesses that can be here well even then that uh of course that piece of property it was

1:01:37 – 1:02:08Speaker 2

every rezone that wasn't going in there. So when we try to rezone it back to industrial, we caught a lot of trouble on that. And it always was rezone. industrial because it used to be a steel mill, a steel factory. Council of Steel used to sit on that and it was one of the better paying jobs in Claremont back in my youth day. Anyway, I knew a lot of people worked there and it supported a lot of families in here. But even that piece, that's one reason I had no problem coming back to industrial and hopefully we can get there, but some of the people down there are not going to be happy with that.

1:02:09 – 1:02:58Speaker 10

business and everything sitting around at home of course back in the days when uh steel was there you didn't have all the homes around there so so now you have that challenge as well and there is a strong need as as someone who works in real estate professionally i will tell you i don't do the commercial side but i hear a lot about it and there is a strong strong need for small business commercial opportunity even incubator type of opportunities for people to get up and running And I think that's, you know, as we were sitting here talking about our future, I don't I almost hesitate to say this out loud because I'm afraid someone's going to go trademark it. Christian, if you're listening, go trademark this for us. The small business capital of the world, small business capital of the country, Claremont.

1:03:02 – 1:05:07Speaker 10

But that tells everybody what our—there's no question what that means. Right. It's specific enough, but it's creative enough to provide an opportunity for people to explore and to innovate. And I think we have to be willing to admit that we don't have all the answers or know everything because this is changing so rapidly that if we've learned anything from the recessions of our past is that to try to do the exact same thing that we did. That Einstein quote, definition of insanity is doing the same thing over and over expecting a different result. We're going to see that. And so how can we do things differently? How can we be kind of maybe pie in the sky and unrealistic with with a, I don't know, a culinary arts incubator program that ties in with Rollins, that has a program, that ties in with Disney, that ties in with Universal, it's Wellness Way, it's close to that area, 192 and 27. I don't know what that means. But goodness gracious, I know there's people out there that can run with that and work with that maybe. And I don't want to tie too much about budget because I think it doesn't necessarily affect the budget for fiscal year twenty seven, but it's more of a philosophical. And maybe this is a great conversation for us to have as a council as we set goals for the city manager in the evaluation process. Maybe the goal, one of the goals for next year is to come up with this economic development plan roundtable maybe we take a more active role in the next 18 months to be engaged in conversation and make this a priority i like that idea you know what you said and i'm excited you got my blood just rushing i didn't have any coffee this morning so it's really good is groveland had something that they called the strategic

1:05:09 – 1:07:39Speaker 19

I think that's what it was called. And it was a group of leaders in business. So they were all small business owners who worked with the council as Groveland was doing its strategic plans. This was five, six years ago, I think it was. It was impressive. And so when you're talking about Lake 100, you've got me thinking between what we saw with Groveland, what we saw with Lake 100, know what we see with like 100 where we when we're getting these business owners because what i hear people say is well i don't want to run for council i can't put in that much time and i'm going okay but we still need your brain like as a community we need the brains and the creative thinking of what do we have in claremont you can't move into claremont for less than three hundred thousand dollars If you want an estate home, you're talking $500,000, $600,000. This is not an average salary. These are people who are C-suite executives. These are people who know how to make money. There are people who know how to manage money. And what are we doing? We're shipping them out every day to go work somewhere else. Think about that. We already have them here. What if we open up the door for them to communicate with us? Hey, I have an idea. Hey. What if we did this? Because I think right now there's this general sense of the public of, well, I've hired my electeds, they're in charge. Okay, there's only five of us. And so when we have 22,000 units now in our we were 16,000 when I ran two years ago, we had 16,000. Now we have 22,000. I mean, that's crazy. There are people in there that can make this city better. So if there's, I love the direction that you're talking about small business capital of the world. I think that when you talk about evaluation and direction of the city manager who's running the back door, ironically, right now. But I think if we could come up with a measure where we're saying, what has been the community interaction? What are we hearing from the community? One of the things that came up in the consultant for the communications, she showed me a survey that they can do where you kind of get keywords or something. Something where you're getting that feedback. And then it makes our job so much easier because we just know What direction do the people want us to go? So yes, you got me excited. I love it.

1:07:39 – 1:08:45Speaker 10

Well, yeah. And I don't want to, again, I don't want to detract too much from the budget hearing where we are today, but I think, I think that there's a lot that we should be focusing on in this area. And I know, Mr. Dorris, you know, you didn't mean anything by where the small, you know, we went through the biggest now we're starting with the smallest, but I think that the dollar amount spent here means nothing in relation to the level of importance and significance in the direction of our community. and i mean that sincerely um and i think that that there's you know i'm willing to kind of move forward with uh the budget and and have some conversations at the council level of whether we want to you know obviously fund everything but i've heard your priorities i heard why you're proposing what you're proposing um but i think that this is a conversation that has to be uh A regular thing if we're going to be serious about it.

1:08:46Speaker 6

I agree with your assessment about Rob Fox not being here. I don't think you're crazy. I think he's just trying to save us money.

1:08:54Speaker 10

Yeah, no, that's fine.

1:08:56 – 1:09:09Speaker 6

But I think your observation is well taken. So we may be back here. And I think it's a good thing if we're back here saying he's got so much going on, you need some more administrative support.

1:09:10 – 1:09:56Speaker 19

So we want to attract small business owners who live in risk and chaos. I think we should expect a little bit of risk and chaos. in that area. Although I don't necessarily like it in the other areas. I think that if that's who we're going to deal with, it's like I said when we adopted the Choice of Champions brand. I stood right there at that dais and said, if you're going to do this, you better be serious about it because the people you're attracting are not people who are going to tolerate mediocrity. If you're gonna say we're the choice of champions and you're saying champions are welcome here, you're gonna get champions. So if we're saying small business owners are gonna be welcome here, we need to be ready for people with great ideas to inundate us and expect us to take action on those ideas. And I'm willing to do that. I'm willing to put the structures in place that we need to do that.

1:09:59 – 1:10:15Speaker 16

Public comment. As Mr. Norris was saying, this design studio is kind of the first step of that. We have a lot of underutilized land that we can redevelop and make it something that it does attract the small businesses, but it doesn't attract all of that. So his design center is actually working towards that goal to get there.

1:10:18 – 1:10:30Speaker 19

Claire and Monty being a perfect example. Yes, ma'am. Come on up, you guys. Yeah, well, people on YouTube want to hear you.

1:10:37 – 1:11:24Speaker 11

I mean, this gets me excited as a small business owner trying to do something unique here. Just yes, yes, yes, yes, yes to all the things. And then also as an advocate for downtown, like the development and design center, I think people, they just get stuck. They don't know a lot of times what good development looks like. So they default to what is the easiest or the cheapest or whatever, and we miss opportunities. So I'm really excited about that. And then also just want to address, I think it's a misconception that small business means low income. Sometimes it does. And for sure in the beginning it does. But that's not equivalent. Just putting that out there too. Thank you.

1:11:30 – 1:11:50Speaker 10

Mr. City Manager, the CRA, now that Mr. Norris is the CRA Director, do we have to approve a CRA budget here and when will we get that and how's that process? I think I know, but I'm also asking for the public.

1:11:51 – 1:12:07Speaker 6

Typically, it's been approved in September. But my desire is to bring something in front of you in August and talk through it during our time together, which we haven't done. Normally we just give you a budget, but I'd like to workshop as a little bit with you guys. All right.

1:12:07Speaker 10

So that's forthcoming.

1:12:08Speaker 6

That's what I would like to do. Okay. Yeah.

1:12:10Speaker 19

So you adopt it at the same time as the general fund?

1:12:15Speaker 6

Well, typically it's in September. But I want to give you a workshop.

1:12:23 – 1:13:38Speaker 13

Good morning mayor and council members, uh, planning and development services department. Um, do you want Sean? No, I'm sorry. I don't have there. All right. Yeah. For some highlights of the year, we have been busy annexing over 561 acres property and we have some more set this year to go yet. We'll see some projects coming forward active projects currently in the process. As, you know, we're going to form based code. The company is a plan in the downtown master plan. We also cover code enforcement as well, which they have received over $73,000 in fines and liens over the past year. Keep in mind, the goal is not a monetary goal there. Our goal is to get compliance by verbal communication with the other side, if you will. We have nine full-time employees. Part of them are planning side, part of them are code enforcement side as well.

1:13:41 – 1:13:52Speaker 10

And looks like I'm sorry, I don't do we have this presentation. I don't I don't see it anywhere in here. Oh, you don't.

1:13:56 – 1:14:29Speaker 13

This will help us immensely when we're working on projects. The efficiency part will greatly help if the project's through quicker as well.

1:14:29Speaker 19

Are the economic development people now in these economic development positions?

1:14:37 – 1:14:56Speaker 13

Those were an old turn that way. They were our, they were what we had for economic development. And honestly, they were doing a lot more planning. Then economic development, just because the workload. Um, so the title could possibly change on them. From planning. Yeah, sure.

1:15:08Speaker 19

So we have five planners. Are any of them planners?

1:15:14Speaker 13

Four of them, including myself, four.

1:15:18Speaker 19

So what are they planning?

1:15:22Speaker 13

All the development comes in. They work with the code, implement the code to their plan, what's supposed to come in. And obviously you see us here.

1:15:32Speaker 19

So like variance application, site plan application.

1:15:36 – 1:15:56Speaker 2

Well, that term planning kind of throws you off because they're not really planning. Makes your mind go to a different thing. And the economic planning and economic development, of course, we just talked about Mr. Norris being the economic development. Right. All the time, they always ran out of their office because we didn't per se have that position.

1:15:56Speaker 2

Separate, so you can't like combine all those things. I think, I don't know, when did Mr. Hicks leave here?

1:16:03Speaker 13

Who? Mr. Hicks. Jim Hicks. Oh, goodness.

1:16:06 – 1:16:22Speaker 2

Yeah. Yeah, because I think that was his primary job. Okay, but he'd been gone so many years, so they kind of combined everything into this office. And the public knows something.

1:16:30Speaker 19

Yeah, I don't know where to go.

1:16:35 – 1:17:07Speaker 13

It doesn't exist. Yes. It's an old carryover. It is. Um. Uh, we proposing no capital projects this year. The department and then obviously the summary is before you. There's still a bit left over to pay for the comprehensive plan part. That's why you see that $700,000 there. It's really a carryover.

1:17:07Speaker 19

So the actual on six will be lower when we look at the actuals. And then we've got the carryover.

1:17:17Speaker 19

And what happened in 2017?

1:17:24Speaker 13

Yeah, we did. Yes, we did have a vacancy for a while.

1:17:38Speaker 13

That's it, Meg. I like that. Thank you. Short and sweet. Yes. Kiss. Keep it short and sweet. Yes.

1:17:50 – 1:18:14Speaker 2

So the city engineer, we actually don't feel that position now because I thought I saw something in procurement going by and asking for it. Yes, we're working on that now. So the procurement actions that we took to have engineers on hand. So, we feel the position that we still need all that through procurement correct?

1:18:14 – 1:18:55Speaker 16

So we have the city engineer that was a, that was a position that was in public services that was doing the plan review stuff. Okay. We moved it over under under planning because. We want public services to really focus on projects and infrastructure and stuff like that in the development review side. In the planning, so. We reclassified 1 of their vacant positions to the city engineer. We have had it advertised for about 2 months, a month or 2 now at least. We haven't had a whole lot of luck with candidates yet, but that's why we still have the continuing services. Because even if we bring a city engineer on board. there's so many specialties in engineering that you're still going to need someone that might be a stormwater expert or a...

1:18:55Speaker 2

So I just, I don't know, we did the procurement action and asked them to have what, four or five engineers.

1:19:04Speaker 16

And we need them now until we get our own engineers.

1:19:05Speaker 2

For now, yeah, but that's what I'm asking. Do that and go away for...

1:19:08 – 1:19:22Speaker 16

It will minimize. It won't necessarily go away because we're looking for a civil engineer. But if there may be a really specific stormwater review that we need assistance on, we'll have them on standby. But it will be minimized quite a bit once we get one on board.

1:19:23Speaker 15

All right. Kurt.

1:19:27Speaker 15

Up here it says that the operating goes from $2.29 million to $717 million. Why is that?

1:19:34 – 1:19:48Speaker 13

That's the bulk of the comp plan. Oh, okay. Yeah, we still have a little bit left to pay. That's why it's 700. After that, it'll go down to closer to 25. Okay. Fiscal year 25 numbers.

1:19:48 – 1:20:03Speaker 6

I had him go next because Mr. Norris and him were working back and forth. Yeah. Okay. Nathan's the one overseeing everything with DPZ for the code and the comp plan. Okay. Yes.

1:20:03Speaker 19

And that was what I asked. The seventh sentence is left over. So the actuals in 26 will be...

1:20:09 – 1:20:22Speaker 2

I think we got 717, but I think you still have some operator. Oh, yeah, yeah Right right about two.

1:20:22Speaker 7

I think it would be something between two and three. Correct.

1:20:26Speaker 2

That's right. Okay. It's actually operating at what real is

1:20:33 – 1:20:53Speaker 10

May I ask just one question? It's not specific budget, but we're talking about it. Can you give us some definitive, as much as possible, when we will see in front of P&Z and Council, form-based code and comp plan?

1:20:55 – 1:21:12Speaker 13

dates we have a uh probably a three-hour meeting tomorrow with them to get that update for you um Sounds like within, say, two months away. But let me get that number for you.

1:21:12Speaker 16

Does that sound right? We've been seeing preliminary drafts of different sections of it. So we've been reviewing them and sending them back comments. And tomorrow's the three-hour.

1:21:22Speaker 10

And it's still just the Northwest Quadrant right now for the floor-based?

1:21:27Speaker 10

And then comp plan?

1:21:31Speaker 16

We've had one review with them on one of the drafts. So I think they're going to go about the same time, at least fall for both.

1:21:39Speaker 16

Yeah. We're probably thinking somewhere in September, October.

1:21:42Speaker 6

Okay. All right. Do you want to add anything to that?

1:21:45Speaker 10

I just want to make sure for timing purposes. Yes. For timing purposes.

1:21:52 – 1:22:37Speaker 9

You know, it's actually the second week of November when everything's due. We're trying to speed things up on the form-based code for the Northwest Quadrant. The thing that we're trying to do right now is get the form-based code in a position where it can be overlaid. not a full replacement, but an overlay as a starter code. The reason is because we want to pursue user-friendly graphics, and user-friendly graphics take a long time to produce, whereas coming up with the rules doesn't take forever. So the expectation is that we would come forward in August with the rules that would be subject to an overlay so that we could have our development community choose to use that code instead of the existing code.

1:22:38Speaker 9

And then later, once we get the user friendliness down, then we can add to it

1:22:47 – 1:23:58Speaker 10

as far as a draft that would be shared with people or commented on because my expectations were more in the beginning of September and I think this is probably more for the city manager and the deputy city manager is that with regard to the form based code and comprehensive plan measures, because of the depth of them and the breadth of them, I would like to request that we not get the draft on the Wednesday before the meeting. I mean, I say that kind of tongue in cheek a little bit because even some bigger projects we do end up getting the document. Right and they could be 50 pages and it's the way, you know, the yellow pages is a council member. Peterson was saying earlier. We're joking. You know, we get the other pages the Wednesday before the meeting, and there's an expectation to vote. And so I think, given the seriousness of that, I really am. I'm going to. Put a plea out there to make sure we get this with a couple of weeks of digestible time before we vote on.

1:23:58Speaker 16

Right? And if we can get a workshop in, in between that, that would be okay with that too. Yes, that would be great.

1:24:05Speaker 6

I'd recommend consider sitting with Nathan too. Yeah. Personally. Yeah. Yeah. And make yourself available to anybody who wants to.

1:24:14Speaker 9

Absolutely. We don't want to come up with a draft you haven't seen. Right.

1:24:18 – 1:24:32Speaker 19

Yeah, I echo that in that I don't want all of you to work three weeks' worth of time. And then we just say, we don't like it. Yeah, exactly. We can give you feedback at the midway point. Yes.

1:24:32Speaker 6

100%. Thank you.

1:24:40Speaker 13

Okay. I made an assumption. I'm sorry, but Sean McNulty of our building official. I wasn't sure if we were going straight to building or not.

1:24:50 – 1:25:08Speaker 13

I mean, you're overseeing, so. Yeah, I do not have any slides, but overall, there is a reduction in the Department of the... Yeah, for building services, which is kind of like the community.

1:25:20Speaker 19

Please forgive me. Do I have a tab for this?

1:25:23Speaker 13

I don't think we have one. No.

1:25:26Speaker 3

I don't think there was slides.

1:25:27Speaker 13

No, there wasn't in there. There's slides, but no slideshow. But I think this is it. Page 45.

1:25:35Speaker 15

It's under a special revenue fund because it's all funded by the building fund.

1:25:37Speaker 2

129. 129. There we go. I do have a tab. You should definitely have a tab. I've seen the tab before. 129.

1:26:06Speaker 16

129 in our book, yeah. Okay, thank you.

1:26:10Speaker 19

The revenues are even better, so we can see the revenues too. I love it.

1:26:17 – 1:26:39Speaker 3

Our revenues are strong. This year we're pretty constantly going to see a good reduction in some of our operating expenses being through some efficiencies, we're going to use less contracted services. So that's where you need that bulk of that reduction is what you're seeing.

1:26:40 – 1:26:54Speaker 19

I am admittedly ignorant to much of your department. So please understand I'm coming this way. Can you tell me and the public, what your department does for the team? Can you describe your function?

1:26:55 – 1:27:27Speaker 3

The building services primarily is the vertical construction. After all the planning and the zoning and the site review has been all hashed out, then now all the buildings come out of the ground, that vertical construction where the Florida building code kicks in. Through permit application, plan review, inspections, and then the final processing, end up issuing a CO or some sort of a completion.

1:27:28 – 1:27:39Speaker 13

Yeah, as your building comes out of the ground, some have inspectors that go out throughout that building process to make sure that It's being built correctly. Right, that's important. That's important.

1:27:39Speaker 3

That's an important part, yeah. On the commercial side, we work closely with the fire department. They also have reviewers and inspectors themselves, and we work together.

1:27:49Speaker 2

Inspectors at different phases throughout the project. Correct. Correct.

1:27:54Speaker 15

Typically, how long would it take for a building, just a generic building, let's say, through your whole process? Don't hiccup, just say, just generally. Our process?

1:28:03 – 1:28:23Speaker 3

Yeah. I put my goal, our goals, the department's goals, is we try and get a residential building permit out in less than seven days, which exceeds statutory requirements. And then on the commercial side, right now we're shooting for

1:28:24 – 1:28:42Speaker 2

20 days but looking on reducing that as well wow trying to work on some inefficiencies thank you you talked about building but also if i'm not mistaken you're also responsible inspection and permitting for renovations that you do another correct people correct any alterations additions

1:28:46 – 1:29:31Speaker 16

We're actually one of the fastest permitting in all of Central Florida. We get things out very quickly here, extremely efficient. That's wonderful. Thank you for that. And we got to the point where businesses and big, like the and all these big builders were all going private provider. Now they're asking to come back to us, which is a big revenue generator for us because if they go private provider, we have to reduce the permit fees by half or depending on which part of the provider. So this is actually not only because we've gotten it a lot more efficient, and user friendly that we are getting the developers coming back to us saying, now we want to go through you because you're easier to go through than our own private providers.

1:29:31Speaker 13

You would believe some of the stories we get from other jurisdictions, how long it takes the review process. It's really hard, really.

1:29:41Speaker 15

We're the senior champions, your champions.

1:29:43 – 1:30:06Speaker 2

Hey. We got our standard permitting department. I get compliments on it all the time from different contractors and developers and everything saying how simple and easy it was to go through with it. It wasn't always that way years ago, as you can recall, Mr. Van Wagner. Years ago, it used to be one of the worst. They've come a long way.

1:30:06 – 1:30:53Speaker 6

Sean has been very intentional, so you'll know, to talk about how we can make things go faster so we're more customer service oriented on the commercial and the residential side. and continues to look at that. So I give a lot of props to him and his team. We don't talk about it, but I want you to know they're very intentional. about it and that's to work with all departments public services fire all the different groups we're trying to figure out how do we get more efficient right and continue to move forward and i'm very pleased with where we're at where we're going with that so thank you for all you're doing with that thank you so this might relate mr norris i know you're working so i'm giving you a heads up i might ask a question that you might need to answer but this also might be for scott

1:30:54 – 1:32:49Speaker 19

So two questions. One relates to if our goal as a council through this comprehensive planning process is to identify places that are available for redevelopment or new development that are intentionally planned out and that they're people friendly. We've got economic development, a new development design center concept. We've got planning and zoning, and we've got building services. Where are the pressure points in the process that cause what I call the donuts, which is a concrete building surrounded by asphalt that is not walker-friendly, human-friendly? Where do we get the good design Every developer I've talked to says, well, I want to do a great project, but your code makes me do a bad project. But then I see PUDs, which means, no, you can do whatever you want in a PUD. So I don't understand how do we leverage what the three of you are working on to effectuate a quick result of good development that is people friendly. What system and process needs to be in place to achieve that result? And then my second question, Scott, might be for you, is I'm looking for a little bit of education on This enterprise fund balance this year, we're starting at 3.9 million. We're basically spending what we're bringing in. So I commend you on that. That's good. But philosophically, should we be carrying $4 million in a fund balance, an enterprise fund, or might there be a better use of those funds, whether it relates to achieving the goal number one or perhaps lowering our fees? to achieve goal number one, or some other method to achieve goal number one. So the goal is what I've stated. And so I'm trying to understand how this all works together.

1:32:49 – 1:33:11Speaker 16

So I can answer both of those questions. The second one is that this enterprise fund, the state says that all money received by this has to be spent on enforcing the building code. So you can't just move it around to different departments or move it around in different ways that aren't enforcing the building code. So they're very, very particular about that. With the first one, the first question.

1:33:11Speaker 19

Go back to that. So are we carrying too much of a fund right now?

1:33:15 – 1:33:38Speaker 16

You're allowed to carry a certain percentage over. But if you do it continually, kind of like a personal thing, you'll get audited. Yeah. And then they'll say you've got a couple options. You either lower your rates or you give the money back to the developers that you overcharged. So we're very careful about making sure that we're not taking in too much or we're spending it appropriately.

1:33:38Speaker 19

Should we be lowering the rates? I only see 27, so I don't know how far back this fund history goes.

1:33:44Speaker 16

I think that's something we can look at.

1:33:46 – 1:34:03Speaker 19

Is it a long history of hanging out at $4 million? Has it recently spiked? I'm just wondering if there's maybe something here to explore. Carrying 4 million might be the right number, but it might be high, it might be low. I don't know.

1:34:03Speaker 16

We're looking at different ways to do that.

1:34:06 – 1:34:26Speaker 6

Just to add to that, part of the reason we're trying to go for an engineer, we need to use these monies to help expedite the process in the building department. So that's why we're bringing in some of these key staff. So we're actually using these resources to benefit the community. That's why we're expanding these services.

1:34:27 – 1:35:22Speaker 16

So question number one, you actually answered it yourself by saying it's the code. The code is the problem. And we have a code that makes it. It's a very generic code that's been frankensteined over the years by different amendments. And so what we're trying to do with this new form-based code is we're trying to put it to where it does encourage the good development, telling the developers where we want the parking in a perfect code, in my opinion. We make PUDs the absolute exception to the rule. Make the rules how we want them. Tell them if you follow the rules, you're going to get by very quickly. You may not even have to go to council with P&Z if you follow the rules. If you don't want to follow the rules, then you go through P&Z and council and all that stuff, and that's through the PUD. But PUDs should be the last resort, not the easy way out to do whatever you want.

1:35:23 – 1:36:21Speaker 19

So we're getting... And with the overlay... with the overlay we said we're going to see that before the fall right and then the fall will be the pretty pictures yeah the overlay is going to get going to set it up so we can start doing it great and start getting people the technical people ready is what we're doing yeah i might not be one of them but one of the things i liked i want to say this to to the rest of the council um in a conversation i had with mr norris about the development design center it speaks to what you just said so i thought of it is if someone comes to us and they've gone to the development design center and they say, well, I want to do this thing, we now have staff able to say, well, here's what we suggest that they do that would be consistent with the code. And we have eye candy to look at as well of what could be done so that we can compare it to what the developer is bringing us and say, well, we'd like to stick to our code or we'd like to give you the variance or the change. And so I think that will be very helpful to us making decisions.

1:36:24 – 1:36:42Speaker 6

If I could piggyback, it's so important that the five of you and the staff is in sync because if we're making suggestions to the design center, we have to know what you want. Because it will be so demoralizing for the developers if we're bringing them through a process.

1:36:42Speaker 15

And staff. Yeah.

1:36:44 – 1:36:55Speaker 6

So we just got to make sure we really work closely together. But it could make life so much easier for people to build and do things if we're together in what we're doing.

1:36:55 – 1:37:18Speaker 19

And I've had some planning and zoning people say, and I use the word as well, and then I heard you use it, so I want to set a better example, when we talk about good development. I think we might want to say desired development. Because good for us might not be good for us. So that which we desire might be a, there might be other words that are better.

1:37:18Speaker 15

I like desired. Desired.

1:37:20Speaker 19

That's a good answer. That was all I had. Thank you for answering.

1:37:27 – 1:37:57Speaker 10

Um, I'm sorry. Go ahead. Okay. Sorry. I pulled this out because I saved these 2 articles. I wanted to ask about, um. House Bill 803. And House Bill 1389 talking about, uh, permit processes and timelines and so forth. Do we anticipate needing to make any changes in this next fiscal year to accommodate? And is that built in since these just went into effect?

1:37:59 – 1:38:31Speaker 3

All the turnaround times and all the requirements, we already exceed what those new requirements are. Fantastic. And we have a couple of vacant positions in inspections and plan review. Those are kind of like on the horizon, like what Dan is saying. If we get additional... additional workload coming from the Pultes and the Linares of the world. I feel we have sufficient vacancies to cover that work and maintain those steps toward the requirements. Love to hear that.

1:38:31 – 1:38:42Speaker 2

Thank you. We've come a long way. Those bills speak to the fact that cities and municipalities have been going for how long? We've been doing pretty good.

1:38:43Speaker 10

I just want to make sure it's important to ask now because we're in the budget process and I know they just went into effect in July.

1:38:50Speaker 3

If we got all of the work that Dan was just

1:38:53 – 1:39:28Speaker 2

explain it yeah next year i might be asking oh sure and that's fair that's that's a that's a fair statement so uh you probably have the permits to pay for it right exactly because mr van wagen before kurt goes it's okay and i'm sorry i'm throwing this at you can you give me a i need i need some uh i think it's 741 pitt street uh along the retention pond there I know back behind that house, they came in, somebody came in talking about developing back there before, and I thought we disapproved all that, and I see them clearing out. Can you?

1:39:29Speaker 13

Is this the one without, it doesn't have direct access to the road? Is that what you're referring to?

1:39:35Speaker 2

Okay. But I see them, they cut down a lot of trees, and I see them. It looked like they were putting a foundation back there. I don't remember coming back to the couch. Can you check on that?

1:39:43Speaker 7

Sure, sure, sure.

1:39:47 – 1:40:29Speaker 2

i'm just curious how they got through all that when they came to council before and they got disapproved but now that's unless their whole issue is they needed access unless someone gave them some access well i know the owners of the house here next to them that were fighting against it they telling me they didn't okay they tried to figure out what's going on as well Anybody need a break? Do we need a 5 or 10 minutes? I'll just take a break.

1:40:29Speaker 10

Sorry. Is that good? Is that good?

1:40:31Speaker 2

I can't hold it any longer, sorry.

1:40:32Speaker 15

You started it for us.

1:40:33Speaker 10

It's making sound like 10.35, but that's all right.

1:40:36Speaker 15

That sounds good, yeah.

1:47:41Speaker 2

Procurement. Procurement. Oh, okay. Procurement. You ready, Faith? Ready? We can go back.

1:47:48Speaker 7

Come on back.

1:47:49Speaker 2

We can go ahead and get started.

1:47:52Speaker 6

And we have procurement.

1:47:55Speaker 2

Hey, how are you?

1:47:56Speaker 6

Good to see you. That was a good one.

1:48:23Speaker 19

Oh, that's lame.

1:48:29Speaker 1

That is so healthy.

1:48:31Speaker 16

I'm so proud of you. Yes, lame. I wanted the donut cookie so bad.

1:48:37Speaker 20

You know colanders don't count for a bunch of things.

1:48:39Speaker 10

Oh, and you ate it. You got the apple. It's like holiday. I bought one piece. They must have, I don't know if they acquired it, but this is one piece. It's like one piece.

1:48:46Speaker 13

It's like one piece.

1:48:52Speaker 16

So, which today is, is it budget? Yeah, it's the budget.

1:48:57Speaker 2

All the numbers. Yeah.

1:48:59Speaker 15

Well, because I like that.

1:49:01Speaker 2

I have, I have my record that is here and it's another house and haven't had one in a week and months and months.

1:49:08Speaker 15

That's that's my little thing. Yeah.

1:49:14Speaker 13

But Gopher, you're eating an apple.

1:49:17Speaker 19

I used to do only black coffee.

1:49:19Speaker 13

But I was practicing because I would have only five cents of coffee a day.

1:49:43Speaker 15

That's some goodies over there.

1:49:48 – 1:50:03Speaker 2

Well, hopefully we can get through. We're going to be breaking for lunch about, I think as David told me, lunch will be served about 12 o'clock. We've got about an hour and 20 minutes. All right, yes, ma'am.

1:50:03 – 1:51:28Speaker 18

Hi, yes, Ramsey Jimenez. I'm procurement manager. I'll make this short and simple. So for our current year review, we've earned our Achievement of Excellence. In 2025, we've applied for the 26th, just haven't gotten those results. In 26, we also revised our procurement procedures and our P-card procedures. As part of our P-Card program, we earned a rebate of $30,436. Through our Fuel Card program, we got a rebate, we saved $14,685. And as of June 17th, we have issued 108 solicitations and we manage 350 contracts. So this is our current organizational chart. Keeping the same, no new positions. We also have no capital proposals. Nothing new, everything pretty similar. Same with operating costs. Oh, we had a vacancy for a short period of time, and then we filled that towards the end of the fiscal year.

1:51:28Speaker 2

And you still get the two positions that you're not filling?

1:51:33Speaker 18

Correct. The four that we have, we're keeping. No new positions. No new positions.

1:51:39Speaker 10

I was going to say, it's been at 4 FTE since, at least from here, 2023. Yes.

1:51:45Speaker 19

Are you working with Mr. Mathis on software solutions? Yeah, it's part of it.

1:51:54Speaker 16

So the audit committee is primarily headed by Zane and Wayne. But all the departments are being brought in.

1:52:01 – 1:52:31Speaker 19

And do we, do you see from your position of procurement anything that can keep in mind, I guess, like my response, if anyone wants to chime in on it, how the software can better inform and engage Especially local businesses on opportunities to keep those dollars that we're spending here in our community. Do you see anything? I know we talked about it in public meetings, but we've never talked about it. So is there any insight you can give us on?

1:52:31 – 1:53:05Speaker 18

Yeah, currently we use open go as our solicitation platform and they have a lot of resources. um to connect with vendors they have ai sources they have local they kind of go through google so we make sure that we're using all of those sources that they have embedded in the software sometimes we work with the chamber as well to get information send out emails we also post some of our solicitations um specifically on facebook or any other social media and also on the website as well has the website been updated since

1:53:06Speaker 19

Lately the last two or three months.

1:53:10 – 1:53:22Speaker 18

So our website is live. So as we're posting things on the open solicitations, it's processing those live. So if you went right now, you could see what's live. Things that open would be processed out of there. Same with contracts as well.

1:53:23Speaker 19

I did a post to encourage people to and I thought it was really easy because I went to the website. That's why I asked it was made because I don't remember seeing that before. So I thought that was good if I missed it before I missed it.

1:53:32 – 1:53:57Speaker 16

But now when we talked about the software audit, we talked about the three one one center and everything that we wanted to main. Softwares and open cup is one of them because they procurement uses and budget uses them. There's several departments. That use whether it's a few departments that use it, but they have a bigger capacity to do more stuff. So we're glad that they're on open up already because that's. And their own system is actually very easy to use.

1:53:58Speaker 2

We've been on, we just went to OpenGov about two years, two or three years ago.

1:54:02Speaker 18

Yep. Procurement, we've been on it since 2022. I know the budget is a little bit newer, but we've been on it for a few years.

1:54:09 – 1:54:20Speaker 2

Yeah, well, I know we did procurement and then we come back and tried to get, well, budget finally got there. And I like it a lot better since we went to OpenGov. It seems a little small.

1:54:21Speaker 18

It's user-friendly and it's free for all vendors. They do not have to pay.

1:54:28 – 1:54:52Speaker 16

additional modules that we're looking at permitting modules and things like that that they can open go their model is that 40% of their profits go back into R&D and developing new modules with new government solutions so it's going to be a good company we talked about software you open up software now we're going to wait to IT come in here because I know all the departments has all these softwares and everything and my curiosity is

1:54:52Speaker 2

Are you individually going through doing your own software? Why don't we all consolidate under IT and maybe get a better rate on all this stuff? The more modules you buy, the cheaper it gets.

1:55:02Speaker 16

With IT, IT is the license.

1:55:11Speaker 2

Has the license for all the other departments and everything? Yeah, I believe so.

1:55:16Speaker 16

And just about everything, yes. Wayne's taking his head, so yeah. Okay. Great.

1:55:22Speaker 19

Yours was so easy, we didn't even want to talk about it. Thank you. We're talking about IT. Thank you.

1:55:26Speaker 16

You're going to make everyone think it's easy now.

1:55:30 – 1:55:54Speaker 6

All right. Do you want to stay there or come down here? Okay. Stay down here. And procurement, as we talked to them about getting more active with letting the community know what we're doing for bidding. So they've been very active trying to make more people aware. So there's an effort.

1:56:11Speaker 15

Good morning. Good morning.

1:56:15 – 1:59:43Speaker 14

Hi, Tracy Howell, city clerk, and I've asked Caitlin Wilson, our records administrator, to join us this morning to answer any questions you may have specific to public records. Our current year review, the clerk's office has disposed of 1,007 cubic feet of records that have met retention in 2025. That brings us to a total of 14,725 cubic feet of paper records since 2008 that has met retention. We've also continued to expand our digital records management with 464,000 records scanned into Laserfish, our records repository, bringing a total of 3.5 million total images stored in Laserfish. Again, that's our records repository for long-term and permanent records. We also significantly managed the growth in our service demands. We've seen a 25% increase in lien requests, a 40% increase in cemetery sales, and a 102% increase in public records requests since October 1 of 2025. Operational improvements include integrating LaserFish with JustVoya, JustVoya is our public records software, to streamline records requests, implementing AI-powered redaction of protected driver's license numbers, transitioning candidate campaign filings to the web-based EasyVote application, as well as updated our records request portal to include frequently requested public records requests to the search area. The clerk's office has 60 to 10 employees. No additional employees are requested. Proposed highlights for the upcoming fiscal year include replacement of laptops for the department, upgrade to LaserFish Cloud. This secures long-term pricing before the deadline of December 31, 2026. and proactively transitioning from an onsite system that will be obsolete by year 2029. The cloud platform provides enhanced security, automatic upgrades, AI power indexing, and improved disaster recovery. We're also enhancing our GIST FOIA by implementing a pay-first functionality for lean requests to automate billing and expedite processing, tier two support for dedicated assistance with AI redaction, workflows, and form enhancements, improve public records request forms with dynamic fields to capture complete information up front and reduce processing delays as well as an automated workflow that routes the police department request directly to the pb with department specific tracking numbers this improving this will improve efficiency as they are the highest volume of requests that we receive in the city is for the police department And this is the fiscal summary. Any questions?

1:59:46 – 2:00:09Speaker 19

Yes, we talked about software and challenges with public records. I know you've heard it all. Can you comment creative solutions, things we might be thinking about, things we might be mentally preparing for. Where do you see kind of public records management FOIA requests going in the future, and how do we mitigate that cost for the consumers?

2:00:10Speaker 14

I know that Caitlin has done some research. Would you like to speak to that?

2:00:14 – 2:02:16Speaker 12

As she mentioned on the proposal for adding updates to just FOIA, we are separate. being the highest volume that we receive and those will then be routed directly to the police department automatically something else that we are planning to incorporate is the dynamic fields on the actual request form when someone goes to our website And it will have drop down options of things that if they're asking for meeting minutes, those are available publicly already, and it will redirect them to our website. So. It will eliminate hopefully eliminate some of the requests that. Can be answered already. It's already publicly available. And. it another thing that they're going to do is a lot of times we get requests for the fire department and we they're asking for incident reports that contain medical information so right now we have to reach back out to the requester pause the request get clarification from them like hipaa information some sort of signed release and that on the front end we'll go ahead and ask them for that and have them provide that fill that out so hopefully it doesn't hold up public record requests in the future um we i did some training with just foia and some some independent research and i was able to figure out how to get the driver's licenses automatically redacted some of them are still missed so it does still require us to review it but There's other elements like social security numbers and things like that that can also be automatically redacted, but that would be part of what our updates would include because they have a specialist support team that would be included with our upgrade that would help us incorporate more AI into our redactions to help us speed the process up a little bit.

2:02:16Speaker 19

Do you feel confident in this technology and the AI that it's going to

2:02:22 – 2:02:54Speaker 12

be accurate or do you have concerns about it? It will be as accurate as it can be. One example that I've given is the last form of driver's license or the last form of social or last form of phone number. That's something that we would have to find and redact ourselves because that's not something that AI would pick up. And if it did pick it up, it could try and redact it as a social, even though it's a phone number. So that would be something that we would have to look for ourselves. But outside of that,

2:02:54 – 2:03:08Speaker 19

i'm confident i'm excited about it and i love this foyer so i like the emotion it lets me know you did a very good job of being stone faced more or less what do we think would be the cost of the foyer upgrades

2:03:16 – 2:03:57Speaker 14

what i really want to know is is it less than or equal to a salary and how might it save us it's less than a salary um i believe it's approximately six thousand okay which is minor do you think that these can save a salary position by doing these upgrades is it that much work that it time that it can save or not really over time like over a year Possibly, I don't, because we still have to go in and review. It's not automatically redacted. It still requires human review.

2:03:58Speaker 2

Still have to put eyes on it to make sure it's doing what it's supposed to be doing.

2:04:03 – 2:04:21Speaker 12

Right. Because what it does now with the driver's licenses is it will kind of put a gray box on it. So that way you can still see what it's detecting. But I have to go in and finalize it like to authorize that. Yes, that's correct. So then I finalize it. Move it through the process.

2:04:21Speaker 2

Just make it easier and quicker for you to be able to highlight and get to it.

2:04:23Speaker 12

Right, I can go right to that page where that box is at and see if that's what is supposed to be redacted or not. Versus before it would be line by line by line.

2:04:33Speaker 19

So it's kind of like DocuSign where it says come here next. That's a good example.

2:04:38Speaker 2

Save a lot of time.

2:04:44Speaker 19

I'm glad you're excited. I am too. I'm excited. Are those updates in here?

2:04:49Speaker 14

They are included in the budget. Okay. Laser fish and just for you.

2:04:54 – 2:05:10Speaker 2

Okay. Just a couple of questions of me. It's more of that cemetery. You say 40% increase in the sales of cemetery plot. Even when we put up, we changed the rule that you have to be a Claremont resident now in order to buy a cemetery plot and all.

2:05:12Speaker 7

and we still up 40%? Is that because people buying and trying to preserve now because they think we're running out of land?

2:05:19 – 2:05:32Speaker 2

Of course, the other part of that, I know we purchased the lots and we converted the two lots that we, homes that we purchased, tore down and added more territory over there. So how much, how many years we looking at?

2:05:32Speaker 14

So currently we have approximately 375 new ground spaces left. That does not include the fourth edition.

2:05:40 – 2:06:01Speaker 14

The fourth edition, is the two properties that was purchased about two years ago on East Avenue. With those two properties, that would bring in approximately 700 more in-ground spaces. So we're looking at probably selling out in the next, I would say, eight years, seven, eight years. That's total.

2:06:02Speaker 19

Should we consider buying land, maybe?

2:06:04 – 2:06:25Speaker 14

Yes. My next question. There has been discussion about that, and then we had a Previous, we had, I don't know if it was one to two years ago, the council did not want to move forward with purchasing additional land. But it's on our radar because we will be selling out in the next seven years. Sounds like we need to.

2:06:25 – 2:07:31Speaker 2

We bought the two, as you say, we bought the two lots there on East Avenue next to Bishopfield. and we converted, we totaled our homes down and we made most, but there's two more homes sitting there that we kind of like went to the owners of those also and said, if you decided to sell them, give us first choice because we're looking at that as well. And I know it's another piece of property that we've been trying to acre of land that's behind the homes on the other side of the cemetery over there behind the church and the homes they're off of uh what's that anderson my understanding is that those owners do not want to stop well we we we've been asking them about it for a while and all but I happened to see the owner a couple months ago. She was here for a funeral, and I spoke with her, and she said maybe give her a talk. I know before we'd been negotiating with the mother, and the mother didn't really want to talk with us, but I actually saw the owner that was here a couple months ago, so we may have a chance to keep talking.

2:07:34Speaker 19

Do they pay for the cost of the purchase and maintenance of the land?

2:07:45 – 2:08:00Speaker 14

I don't believe that it covers the cost. We are currently evaluating what other cities charge and we are looking at possibly bringing back a resolution for the increase. We're doing our research now.

2:08:01 – 2:09:29Speaker 19

And I don't know how cemeteries function. I've never done that. But I'd be interested in knowing. It seems like from a policy perspective, if the people, I think it's good for a city to have a place for its residents to be buried. So I'd start with that. But again, you're dedicating land to an individual at some point. And so how does that... how does that pay for itself if not everybody can be there you know because then other people are paying for someone else's plot so philosophically questioning things like that and then i also question is it better to have a cemetery be bigger Or is it better to have, because we're spread out so much, might we look at land along this way? Might we look at land on the east side of town so people can be very close to where their home, closer to where their actual home is? Is that something? And then have, I mean, I see cemeteries as like parks. you have to be quiet in them, but I think they tend to be peaceful and quiet. And usually they have trees and they're nice to walk in. And so I see them that way. So I don't know if they should be close to what commerce? Should they be close to open space? I don't know enough about cemeteries. I do know, and I'm saying I'm interested in learning more if there's, a conversation about it? And those are some of the questions that I would have.

2:09:30 – 2:11:10Speaker 10

Yeah, I would love to in the next year calendar year in preparation for fiscal year 28 have a workshop about because a lot of communities have decided they just can't be in the cemetery business as a city as a municipality because it isn't the highest and best use of the land or um you know in declining resources it's just not something that they can they can help sustain and so either it has to be fully sustainable right meaning those the fees have to The revenues have to match the expenditures so that it's paid for itself. And and like you said, at some point you do run out of the space. And so then it becomes a do you add new ones? Do you build? Do you build mausoleums up so that you have more space? It becomes obviously a sensitive subject, but it's also a realistic subject because it is a cost and it is an expenditure. And I think as far as I remember, we really, the previous councils outside of kind of the budget cycle and the occasional resolution to adjust fees really hasn't had a philosophical conversation about should the city of Claremont be in the cemetery business, or is that something that's better served through the churches and private sector? And so, yeah, I would support a workshop at some point, end of this calendar year, beginning of next calendar year, in preparation for the next fiscal year.

2:11:10 – 2:12:14Speaker 2

Your previous council did have had that conversation, Brian. We considered getting out of it business after we purchased the land, the last. Yeah, the last land, yeah. We said, okay, we'll fill up there and we can't find land. We get out of the business of cemetery business and everything. And eventually, we're not going, it's not going to ever pay for itself, I don't think. A cemetery would never pay for itself because they try to maintain it and keep it open. We only pay another small amount, for example. Back in 2006, I bought 12 plots at $300 a plot. Okay, $3,600 now. Have that been used up? Because they're still being maintained out there. I know we've raised the price because we have more people coming in. That's another reason we changed the policy. We have more people coming in from the outside. Outside the city, Orlando, Winter Garden, we're buying plots here because it was so much cheaper. You go to Woodland over there, it's about $8,000 or so for a plot. And I think we only charge, what, about $1,500 still?

2:12:14Speaker 14

$1,400 for residents, and we do not sell in-ground to non-residents.

2:12:18 – 2:12:38Speaker 2

Right. See, and everything. So we're still pretty low, and so some people that live in unincorporated come out, they get a little upset when they can't buy a plot. Okay, because they're not actually residents, and especially at these rates. I've sent them to Goldman and everywhere else to buy plots. No, no. I think our city clerk

2:12:56 – 2:13:58Speaker 10

I went to a conference recently and when I said I was from Claremont, the person stopped me at the break, sorry to embarrass you, but they said, your city clerk is the best. The state of Florida everybody knows your city clerk yes and so what about i say that because you're due that credit you are but i also you're not a cemetery expert and we work closely with the public services department well but even then like there are people who go to school to to run funeral homes and work in this business and so How do we know that what we're doing is in that industry standard even right now? And I think that's where that workshop might be able to partner with some experts in the industry. We should do it in Halloween. Oh, no. I mean, we could do that.

2:13:58Speaker 19

We could decorate chambers and everything.

2:14:06 – 2:14:50Speaker 10

But I also get a lot of compliments on how great our cemeteries and I've heard that too and that's I was shocked when I moved here Claremont still had one and it was like it wasn't just one that we maintained we were actively operating and yes when the council approved the two extra lots. And I'm like, wow, this is something that really is an investment that this community has decided to make for its residents. And I think that that speaks, that says something. And if it really is something that is that the residents are speaking and saying, we wanna continue this, we don't want it to end. that I think we have to start thinking about what we do for the future moving forward.

2:14:50 – 2:15:03Speaker 15

You're right with finding space. I mean, heck, Arlington Cemetery is running out of space. You know what I'm saying? I think what we should really do is get a consultant.

2:15:03 – 2:15:40Speaker 7

Like you were saying, we're trying to invent something we don't really acknowledge. But there's probably people that this is what they do for a living. And they probably think, I don't know, if you go on top, How do you, you know, I don't know. It's kind of like, it's kind of uncomfortable talking about, sure. But I mean, I imagine, you know, a hundred years is there, you know, there's probably rules and regulations when you could, you know, go attack, you know, multiple monuments closer together, et cetera, et cetera. But like you said, maybe do a workshop, hire a consultant to come in and give us some direction and then we can go from there.

2:15:40Speaker 15

Only two things are guaranteed.

2:15:42Speaker 10

That's funny because it goes to a conversation that the chief and I were just having back there about I was once told I should be a lawyer

2:16:01Speaker 2

I just wanted some clarity how many years we're looking at and should we have this conversation again.

2:16:08 – 2:16:20Speaker 2

Do we want to stay in this business? I know I think Last year, before last, Groveland was looking at trying to turn their cemeteries over to one of the churches over there and everything.

2:16:21 – 2:16:38Speaker 19

It gets to be expensive after a while. Do we know if Groveland had any consultants come in and talk to them? Maybe they could launch a video or something they've already done. But yes, I support. If you don't want to do it at Halloween, fine. No, we don't want to do it at another time of the year.

2:16:40 – 2:17:53Speaker 10

I do have two non-cemetery. One is I continually get asked about the software that we use to publish our agendas. I know that there is a notification system that's built in there somehow, but I don't know what it would take for us to implement and if that would have any budget budgetary. And where I'm asking is for the rest of the council, when the clerk's office posts an agenda, a person can, like when I first moved here, I signed up to get these notifications, but they're not turned on, I don't think, or they're not active. And so, occasionally and I did that for Mineola as well and occasionally I'll get like the random email from the city of Mineola saying this agenda has been posted and it's not consistent so I don't know what they do but I don't think we have ever done that as a community as a city Okay, and I just didn't know if there would be budget implications with that, if we have to, if that's a purchase we have to get from that software.

2:17:54Speaker 14

I will look further into it, and then I can get back to you.

2:17:57 – 2:18:19Speaker 10

Because I do think it would be helpful for our community, for folks who want to sign up for PNC agendas or city council agendas, that they get that email saying it's live, it's here. Or, you know, I don't know what kind of software options are in there. But I ask, because I'm more concerned about right now, are there budget implications of that?

2:18:20 – 2:18:49Speaker 19

On that note, there's this. So I like that. And to go further, if we could have an app for our citizens for the city of Claremont, it could be that the app might sync with, hey, or maybe our social media platform that the consultant was saying. you know, I forget it's called social or something, whatever that, you know, is there a way that our current system speaks to?

2:18:49Speaker 10

Mike Claremont.

2:18:51Speaker 19

Yeah, Mike Claremont. Yeah, Mike Claremont. Might speak to the app, but might not speak. I mean, it would be amazing if I had an app that's like, oh, new minutes were dropped. If I wanted the notification.

2:19:00 – 2:19:14Speaker 2

Well, I thought there was because I get some, I have some residents telling me sometimes they get notification that the agenda been posted. Really? Yeah. I know you all send it to us. I get it from Nicole all the time.

2:19:15 – 2:22:49Speaker 10

Well, yeah, that's the council notification. It's not an automatic thing. And I don't want to add work. That's not what I'm asking you. But if we have to buy the add-on, I'd be interested to know what that cost would be if it's there, that then a citizen could go in, put their name and email, and they just get added to the database. And every time that category that they've signed up for gets updated, boom, they get the email. The other item, and I know we've talked about this before, but it's budget and I want to talk about it from the numbers perspective too, is how we do our public notices. Um, and, um, you know, I've had some numbers run based off of 2025. And if we right now, we do all of our public notifications in the daily commercial. Um, and our surrounding communities, um. groveland miniola montverde uh the other south lake communities do everything through the the claremont sun um now i know the claremont sun is weekly versus daily commercials daily uh but they have figured out ways to make this work and and i i had some numbers run based off of just may 2025 invoice which was one of our higher invoices for 2025. And we spent almost $7,000 on the daily commercial for our public notices in May of 25. If we'd have done those same notifications in the Claremont Sun, we would have spent $5,000. That's a 30% savings. So if each month we could save on average 30%, based off 2025 numbers, that's actually about $13,000 that we could save. by just going through the claremont sun which we could which now i the so there's a numbers issue there's also a a distribution issue daily commercial is a subscription-based leesburg newspaper that does really very little claremont reporting south lake reporting um the the sun does more south lake And their distribution is about 20-some thousand people that get the Claremont Sun, either electronically or in print, versus a few thousand in the daily commercial. So from a transparency standpoint too, I think we have some opportunities to save some money. We have some opportunities to do better distribution. That money actually stays local. So Gannett owns the daily commercial. That goes back to Gannett. The Claremont Sun is Florida owned. It stays in Central Florida. And we've already seen some benefits with our Claremont page that we have. And then obviously we would join our other South Lake communities like Groveland, Mineola, Montverde. And we would still have the opportunity. I would never want to hamstring our clerk's office that if something came up where we couldn't meet the, I know it's a little bit more of extended deadline for Claremont Sun, Then put it in the commercial. Put it in the Orlando Sentinel. That's what Mineola and Montverde and Groveland does now with theirs. If they have something that they can't, they call up the Claremont Sun and they can't meet it, they can't meet that deadline, they just put it in the Claremont Sun.

2:22:49Speaker 5

And that's our ordinance.

2:22:50 – 2:24:03Speaker 10

We say where it goes. So we can control that. We can have a one-off. But I know in the past we've had some concerns about the timing. I've been looking lately at our agendas and when the clerk's office, because in the back, I don't know if you noticed, but the last page of a packet of an agenda item that gets noticed, it says when it was actually put out there. I've been looking out and we can meet those guidelines pretty regularly if we allow the clerk and primarily planning department are the two big departments um i know there's others but if we give them enough heads up notice that we want to implement this that they just have to rework some procedures and processes and so i brought it up because i i think if we're looking for ways to improve other areas but also not just add money to the budget but also be more transparent and be more informative, this might be an opportunity for us to really look at. And so I bring it up. I welcome feedback. I know it will be a change, but yeah.

2:24:03 – 2:24:19Speaker 14

So we did look into this. We looked into it. We've looked at it twice over the last few years. The city requires 14 days notice prior to a public hearing, which is more than what the state requires. The state requires 10. The city requires 14. Is that an ordinance or a resolution?

2:24:19Speaker 10

That's our ordinance, yes.

2:24:21 – 2:24:33Speaker 14

Because of the 14 days in our Council meets on Tuesdays, we have to advertise on a Monday or a Tuesday. And my understanding with the Sun is their weekly is on a Wednesday or Thursday.

2:24:33Speaker 10

So we'd have to do the Wednesday before.

2:24:34 – 2:24:56Speaker 14

Which would mean basically three weeks prior to. And a lot of times we do not get the ads from departments until that last minute, especially when we are pushing forward ordinances that are being written just before a meeting, let's say the week before. it would be difficult for us to meet that deadline.

2:24:57Speaker 10

But is that based off of when you're getting the information from the departments?

2:25:04 – 2:25:16Speaker 14

It varies. Well, but she's still saying they publish on Wednesday. They publish on Wednesday. They publish on Wednesday. Yeah. So in order to make it better, we're publishing then 20 days prior to public hearing.

2:25:16 – 2:26:43Speaker 10

We don't always have that information. So it will potentially slow us down, especially initially. until we would adapt to a new process of okay we need to be ready three weeks in advance versus two or we say we have to have a philosophical conversation of is the 10 day the state requirement does that meet our needs versus the 14 days that we currently have in our ordinance because that's something we control we've we a previous council has said 14 versus 10. I don't know if they're 10 or 14, and they meet on Mondays and Tuesdays as well. They're making it work, it's just we have to figure out the system that makes it work for us. I don't want to do this today. I think it would be unfair for uh the city clerk's office and our departments that have these public notices to say we need to do this today right then that's why i bring it up in the budget process because budget takes effect in october if we had time to put in place if we need to make changes in our ordinances to make this happen this gives everybody that leeway some time and we still have the one-off option i would never want to change the you know, tie the hands that a one-off couldn't be done in the daily commercial or couldn't be done in the...

2:26:43Speaker 7

If you stop doing that, then you've got to bring the cost to eat.

2:26:46Speaker 10

Well, but it needs to be a true one-off, I think. It needs to be that true one-off, not we just didn't plan ahead.

2:26:52 – 2:27:06Speaker 7

I don't know if the cost savings is worth it. I mean... It's not that huge amount of savings here. And I mean, like Tracy had said, you know, we've had the discussion multiple times before. And for some reason, it doesn't work out for us.

2:27:06Speaker 14

Right. And we also sent them a number of ads to do a comparison. And we did not see a significant savings. I know in several, it was maybe a $5 to $10 savings. But it's not.

2:27:17Speaker 10

This is a side-by-side I'm happy to share with the council and with you, Tracy, as well.

2:27:28 – 2:28:41Speaker 19

Even if it doesn't save any money, I think you make points that are consistent with what we've been talking about. If we want to support small business, if we want to support local business, I do think you're speaking to me on that level. I think the other issues that relate here are to your point, at some point a decision was made that two weeks notice is the appropriate amount of notice. If we go with the statutory notice, there could be a perception that we're trying to disengage the public because we're going to 10 days instead of 14 days. From a practical perspective, are we really talking about a Wednesday instead of a Tuesday publication? So even though we're compliant with the 10 days, is it really 13 instead of 14? And so again, it might be, it might be an inconsequential issue there and then there's also i've heard christian tell us at least 10 times we can talk about whatever business we want at these meetings and so as long as we notice a meeting i don't think the agenda has to be perfect well these are the actual statutory public notifications like for an ordinance that you have to do that's what these yeah i'm not talking about like a public notice for the actual meeting i'm talking about yeah

2:28:43Speaker 10

Yeah, so we would have to do these, whether they're Sunner or commercial or Sentinel or whatever.

2:28:49Speaker 19

What's interesting to me is that in 2026, we're spending $7,000 a week on publication.

2:28:56Speaker 10

No, that was a month. That's a month, right? That one's a month. But that's what state law requires. State law requires a paper publication.

2:29:04Speaker 19

You know, I'm going to digress. I started practicing law in 2005, and we still had to use fax machines. Like, I actually know how to use a fact machine. Most people my age don't even know what I'm talking about.

2:29:14Speaker 7

I think we should do a word.

2:29:19 – 2:30:47Speaker 19

I think the question becomes, do we want to direct the city manager? Because to an extent, you did this to me yesterday, so here's your message. So to an extent, we're telling the city manager what to do. However, I think that if we were to say we have a desire to work with local business, now we have a legal issue potentially that's been brought up. But if we're directing the city manager that we want to work with local business whenever we can, we want to reach the people whenever we can you make a valid point i think even if it costs the same or a little more i think the point is valid and then there's the technology the technical like can we and then if it comes back on us are we willing to change our ordinance our policy whatever it is to say we want to be compliant with florida law or we want to be compliant I think if we go to 3 weeks, that would not be good because we just applauded our building services for being quick on doing permits and we would be slowing down. We'd be extending a week for every development, which sometimes happens monthly. Because of the way that our meetings run. So I think that. That would not, I would not choose to go longer. I don't think that would be wise. I could get to the 10 day statutory if we needed to. I'm not dying in any of these cells, but I think sending the message to the city manager, we want to work with local business and we want to reach the people and engage the people. And if that happens to be Claremont Sun, and you can figure out a way to make it work. I think that's fantastic.

2:30:47 – 2:31:11Speaker 10

Yeah, there it is. There's a financial, but for me, even if given the choice of. getting it to 22,000 people versus a couple thousand people and it costs the same and it's local, I'm going to 22,000 all day, every day. And it's a budget item because it does affect our budget. So that's why I asked about it here.

2:31:12 – 2:31:50Speaker 2

Well, I heard Mr. Peterson say it's not much of a cost of saving. To me, it is a big saving because, as you say, we are reaching 1,000 people or so with the commercial where we're reaching 22,000. Cost-wise and everything. How many people read the newspaper? We're just on it today. And I'm surprised you owe us 22,000. When I was a news leader and I used to have to process them papers, well I was doing almost 60,000 papers a week for the Sun years ago. And when I retired, I think I was doing about 33,000 papers a week.

2:31:51Speaker 10

My understanding is it's like 20-something now, 22, I think.

2:31:56 – 2:32:16Speaker 2

Because I think they used to also have paper for, what was it, it's very... Mount Dora, I used to go to Mount Dora Mall and do growth and everything, but I stopped processing the Mount Dora and we brought it down to about 33,000 copies.

2:32:17 – 2:32:28Speaker 19

Well, it might be interesting to have conversations business. That's the benefit of small business.

2:32:28Speaker 15

I don't think they don't change it. You can ask. You can ask. We might be surprised.

2:32:37 – 2:32:50Speaker 16

And staff's happy to look at the options. And I'm going to put you on the spot, Tracy, and I apologize. But I believe a couple years ago, there was a statute passed that said we can now advertise them on the website as long as we post them in a published newspaper once a year.

2:32:50 – 2:33:01Speaker 14

It has to be on a county website. Oh, it's a county website? Oh, a It has to be on the county website, not the city. Call our legislature. And there would still be an additional cost. There would still be a cost.

2:33:02Speaker 16

To publish it on our website?

2:33:03Speaker 14

On the county website. It's got to be on the county.

2:33:06Speaker 15

It doesn't make sense. It doesn't make sense.

2:33:09 – 2:33:29Speaker 10

I thought it was the city's fault. It does if you run the conversation of part of the reason. the potential referendums out there is to consolidate power and make county governments more powerful than the municipal and local governments.

2:33:30Speaker 2

And that same law is what opened up for the Sun to be able to advertise because when they passed all that, then the local newspapers started wanting to

2:33:39 – 2:33:50Speaker 16

This is stimulating the conversation about process and reaching the people. And if there's something that we can go to the legislature and say, hey, it's 2026. We want to be able to publish it on our website. Can social media work?

2:33:50 – 2:34:48Speaker 19

Can an email newsletter work? are there ways that we can because now you're talking how much do we spend on publications a year are we pushing six figures oh yes yeah wow that right there is hey if the legislature is going to say you need to take your budget and we want you to cut your budget well we need to be able to comply exactly the way people live today in 2020 not to take away from those of you who still read the newspaper but the 21st century digital the digital age yes you're saying that exactly what's the word you use as we mature as we mature put on our legislative initiatives next year because that's a six-figure impact.

2:34:48Speaker 15

That's good. Seriously. It's an easy one for them to change. Yeah, they could change that very easily. And cities. Redline it.

2:34:56 – 2:35:10Speaker 6

In the meantime, Mr. Bain, if we changed it to 10 days, that would help us to be able to work better with the sun because we've sincerely looked at this and found it difficult over and over because we would rather work locally if possible.

2:35:11Speaker 2

Well, the 14 and 10 days, well, 10 days we have to because state, but the 14 is our resolution on it, so we can change that.

2:35:20Speaker 19

What if we made it 13?

2:35:23 – 2:35:36Speaker 2

I mean, why don't we go to 10, which is the state requirement? I don't know. I don't know. Halloween 13. She just wants to get in the cemetery.

2:35:37Speaker 15

That's all. No. I'll have that conversation.

2:35:43Speaker 3

No, I mean, why not? Do we need her for anything else?

2:35:47Speaker 15

No, you can go. Sorry. I got my three. All right. Thank you. Thank you, Ms. Tracy. Thank you.

2:35:53Speaker 2

Thank you. All right.

2:35:56Speaker 19

That's a lucky number.

2:36:02Speaker 6

Okay. Well, maybe we do one more. Yes. HR HR HR.

2:36:08Speaker 6

Let me get up my book.

2:36:47 – 2:37:20Speaker 1

Alright, so human resources were a staff of seven. And we supported 528 positions and 471 active employees in the last fiscal year. We assisted in recruiting and onboarding 92 hires to since 10 125, which is a 25% increase during that period. We've assisted multiple departments with reorganizations, and we successfully implemented a new medical and dental administrator, as well as a pharmacy benefit manager.

2:37:21Speaker 19

And you just filled an important position, as I understand. Yes. How long was that, Vecam?

2:37:29Speaker 1

Since March of 2025. Wow. And that was like a director position, or assistant director, right? What position was it? HR and benefits manager.

2:37:39Speaker 19

Yay, I'm happy to hear that you have that filled. Me too. Fantastic.

2:37:46 – 2:38:04Speaker 2

You say benefits manager? Of course, I thought, looking at this, I thought that was already filled. I see we changed the coordinator, added a coordinator this year, but we eliminated the benefits coordinator, but the benefits and risk coordinator were eliminated. Eliminated.

2:38:05 – 2:38:22Speaker 1

No, we have the same number of FTE. I've changed the job title of the benefits coordinator to benefits and risk coordinator, changing the job duties a little bit. And the wellness and safety coordinator has always been part of the HR team.

2:38:23Speaker 2

So the benefit coordinator no longer exists.

2:38:26Speaker 1

It is now a benefits and risk coordinator.

2:38:28 – 2:38:40Speaker 2

Well, I see both of them here, but I guess that's all the thought about both of them are listening here. I was saying you change one and the other, but we can eliminate the benefits coordinator. Okay.

2:38:40Speaker 19

And what's the difference? What's the additional responsibility? What does risk mean?

2:38:45 – 2:39:46Speaker 1

Risk management is a grant title that involves all of the city's claims, the property and liability claims, auto claims, workers' comp, that sort of thing. So this particular position will be assisting coordinating the risk claims. Thank you. So part of the city's HR function involves, of course, the traditional HR things, recruitment, comp and class, compensation and classification, employee and labor relations, but it also includes risk management, benefits management, and wellness programs. So the city's HR's budget, overall budget, is showing a 9.8% increase. which is approximately $78,000. The majority of that, about 87% of that increase is in personnel costs.

2:39:56Speaker 16

You all have any questions for me?

2:39:59Speaker 19

My understanding is you're still working on some benefit-related and insurance-related quotes for us to finalize the budget?

2:40:09 – 2:40:59Speaker 1

Yes, so the city's health plan is on a calendar year basis. It runs 1-1 through 12-31. So right now we've got five months worth of claims data. If you recall, we unbundled everything. And so we have a separate pharmacy benefit manager, separate TPA. And so we've got five months of data right now. And we are shopping the stock loss. and they prefer to have more claims data in order to give a firm quote. So we expect to see that in August. And we typically will come back to council in September for more solid numbers. So that will be the plan to come back to you then. Okay.

2:40:59Speaker 2

What was the insurance last year? What did the actual figure come out, the insurance increase last year?

2:41:09Speaker 1

I can't remember. As far as claims or total expenditures, which one?

2:41:15Speaker 2

Cost, insurance increase, cost increase.

2:41:17 – 2:41:29Speaker 1

Health insurance, general liability, disability, which one? All of them? For calendar year 2025, we had a 9% increase in total expenditures.

2:41:29Speaker 2

for insurance, but we built this budget on a 7%.

2:41:34Speaker 1

We built this budget on a 7%, yes.

2:41:37Speaker 2

So we anticipating insurance costs to go down and not up?

2:41:43 – 2:42:03Speaker 1

We are anticipating a 7% increase will be sufficient for this budget year. So when we get firm numbers from stop-loss in August, we'll have a more firm idea of what we can anticipate. So as far as claims are concerned, that we're anticipating a 7%.

2:42:04 – 2:42:40Speaker 2

I'm just saying we built this budget with an anticipated 7% increase in cost. With ASHA, we ended up with a 9% increase. So why didn't we build it a reduced 9%? Because the cost of the insurance right now, I don't think it's going to go anywhere. be going down too much. So I think we've been more realistic on the 9%, even maybe a 10%. Because I remember one year we built it, looked at about, we were talking about a 10% increase, and it came in 15, 16, so it kind of was a haywire.

2:42:40 – 2:43:25Speaker 1

It's a good point. We're estimating a 7% right now. It is purely an estimate. I looked at it myself, and our plan is performing well. It's been performing better than expected. And while our plan is small and the numbers do fluctuate every year, I anticipate that if it does come in higher, our reserves are good enough that we can support anything higher. And if our projections come in much higher than 7% come August, September when we present to council, I imagine that in the finance department, we can make a slight adjustment to the budget.

2:43:25Speaker 7

Slight adjustment.

2:43:27 – 2:43:46Speaker 2

I guess that's why, but me, when I was looking for a budget, I like doing things when it comes to this, I'd rather estimate high rather than not enough and everything, so I'd rather be able to overestimate rather than underestimate when it comes to insurance and things like that, because we have to make an adjustment at the end if we underestimate these things.

2:43:47 – 2:44:35Speaker 19

Well, let me give you some numbers before you get too committed to that. Scott, last year we talked about the total cost of health insurance. And some of it's split between the enterprise funds, as I recall, and the general fund. Correct. Yeah. And my recollection was last year we budgeted about $8.5 million in insurance. Does that sound right? It does. And ultimately, I'll be asking you what we're budgeting this year. Is would there be a reason why the 50% point of the year, our insurance would be is there a potential that the insurance actual numbers for 2026 for the last half of the year would be different or inconsistent with the insurance numbers for the first half of the year.

2:44:37 – 2:45:24Speaker 4

Certainly could be for a couple reasons one is claims history, which is very difficult to predict obviously but secondly would be dependent upon the level of Vacancies that exist and when we talk about conservative conservative budgeting practices Health insurance is probably the area that that is most prevalent and because we are so conservative with our budgeting approach on in terms of how we apply anticipated increases in premiums towards proposed new positions and vacancies. which is a long-winded way of saying we may be overly conservative with those projections.

2:45:24 – 2:46:12Speaker 19

Well, and the reason why I ask is because when I look at the first half of the year, almost every department's line item for group insurance, life insurance, disability, and workers' comp will at least the first three, we're under 40% at the midway point through the year. So if we are operating conservatively and we're at 20%, we're operating at 80% of what we budgeted on an almost $10 million budget, that's several million dollars. We're not talking about 100,000, we're talking about millions. And when 1.1 mil is $700,000, if we're off on our estimates by 10%, that's 0.1 mil. So I'm interested in the actual numbers.

2:46:13 – 2:50:59Speaker 1

I'm hearing you say you need more time. I have prepared something I can share if you guys are interested. I think this is the single most important one. Dan, could you pause the video? OK. One note I was going to make as part of that conversation was that we anticipate adding on 11, if you recall, we hired 15 firefighters. So we anticipate adding on 11 new firefighters come August 1st onto the insurance plan. So while right now through May, as we projected, we're looking good, our plan is performing well, it's such a wild card come August. That is part of what we have to anticipate. is adding a lot more lives to the plan. So if I can walk you through this for a moment. These numbers come from a report that we have to file with the state every single year. The Florida statutes require us to hire an actuary to file this report. So these numbers come straight from there. And just briefly, I can tell you, so you know our plan is self-funded, meaning The city pays directly for the claims. We hire a separate TPA that adjudicates claims and pays that for us. And then we also hire a stop loss company so that we're only assuming the risk up to 200,000 per member. So the benefit of that, and this is part of why I wanted to show this to you, the benefit of that is in any given year, if our claims perform better than what was projected, we We keep the extra. We don't have another company that's holding on to that profit. So as you can see here, with every year at the top, I'm showing you revenues. Then I'll show you claims, the next line. And you can see the claims are up and down. For 21, the claims went up 8%. For 22, the claims went down 5%. then back up 10%, down 2%, with last year being at 6%. So they are up and down, and part of that reason is because we're a smaller plan. The five-year average, as I mentioned last time we met, was only a 3.5% change in claims, which is better than national numbers. And then as far as total expenditures, the five-year average was a 4% change. So when we look at the ending cash i've got it highlighted there for you in green and just below it, it says target ending cash of 33% so whenever the Florida. The state of Florida is looking at our plan to ensure that we'll be able to continue being self self funded they're looking at making sure that our reserves are at 33% of claims and so. That's the target number that we want to be at. So if you look at the next green line that's labeled ending cash percent of claims, that tells you where we're at. So if we start with calendar year 2020, we were below that target. We were even more below that target in 21. But then in calendar year 22, we did receive some additional funding from council. We had to go back to council to receive money. A lot of that was ARCA funding. So then in calendar year 23, you see that we are now at 62% and our plan has continued to perform better than we have projected. And so when we when we set those contribution levels, we set them based upon what that claims projection is, which is coming from the stop loss insurance underwriters. And we're performing better than that thanks to employees who are doing well and healthy managing the claims with us. So you can see by calendar year 2025, and that's based on actuals, our reserves are at 116%. So we're doing well with our plan and their reserves. So what I had recommended to Rick and Scott is to consider giving a one month premium holiday, which means we will not charge deductions for one month. That's two pay periods, which equates to about $475,000. And by doing so, we can reduce the reserve a little bit.

2:51:00 – 2:51:45Speaker 4

Let me follow up and tie that to Councilmember Strange's comment about the relationship to millage. All of this data that Nadine just walked you through relates to the self-insurance fund itself. And one of the primary funding sources to this is the employer contributions, which come from the general fund. So, while we may while mayor, we are projecting our, um, insurance increase to be 7%. Um, what we've done as Nadine just explained is that inner fund transfer that covers the employer's portion from the general fund. We budgeted at 6.2%. in an effort to reduce this fund balance and reduce costs within the general fund.

2:51:46Speaker 19

Is that in the budget right now?

2:51:48 – 2:52:20Speaker 4

That is in the budget, yes. And we didn't want to get more aggressive than a 0.8 lower than the claim anticipate costs in insurance just out of concern and conservatism for what claim history might do. But it is a due diligence effort to reduce the impact on the general fund and try to start utilizing this fund balance in the health insurance fund.

2:52:21Speaker 19

So how much does, for a family, how much are employees paying each month for their family policy?

2:52:33 – 2:52:48Speaker 1

I don't have it memorized. We have two different plans. One plan, maybe $300. The next plan, maybe $200. That is such a rounded number. And that is not per month. I apologize.

2:52:48Speaker 2

That is per paycheck.

2:52:50Speaker 2

And how much does the city pay for a paycheck?

2:52:57Speaker 19

or what do we pay for? However is the easiest way for you to answer it.

2:53:02Speaker 1

Between 600 and 700. I'm not sure. I wish I had my laptop. Per paycheck?

2:53:12Speaker 7

Per paycheck?

2:53:13 – 2:53:36Speaker 1

That was per paycheck. I do have the number that we spend per year. On average, the city spends $17,500 per year. So we have core tiers for employee, employee and spouse, employee and child, and family coverage.

2:53:36 – 2:53:55Speaker 19

So all of that is . So if we're spending $17,000 per year and then the employees are roughly half that, they're also paying roughly half that? I don't have that number. Well, if they're roughly $300 per paycheck, then they're... So they're paying another $7,800, give or take.

2:53:56Speaker 1

The split is generally 85% city, 15% employees. Yes. On the bigger picture.

2:54:05Speaker 2

Actually, employees really pay a little bit more than the city.

2:54:11Speaker 1

Employees don't pay more than the city.

2:54:12Speaker 2

Well, not, I mean, 80, is it 80-20 or 85-15?

2:54:15Speaker 1

85 city, 15 employees.

2:54:16Speaker 2

85, okay, and not 80-20? No.

2:54:23Speaker 2

What I'm looking at here in claims under 26 is 6 million. So what is that? Through June?

2:54:34Speaker 1

No, that is the budgeted number.

2:54:36Speaker 2

The whole budget.

2:54:37Speaker 1

So through May, we're about 3.7 million through end of May.

2:54:42Speaker 2

3.7 million. So we're about 50% of budget. We're not over budget.

2:54:54Speaker 19

We're under budget by almost 20% this year to date.

2:54:57Speaker 2

Well, what she just told me, we've got 50% of what she budgeted. Oh, year to date?

2:55:03Speaker 19

Yes. So we're in July, so we're eight months in.

2:55:08Speaker 1

That's through the end of May, and we're at 3.7 million.

2:55:13Speaker 2

The 3 million is five months. Right, you say May, right? Yes. That's five months. And your budget at six May is 6.5. You had 3.7, you said?

2:55:24Speaker 2

So within five months, you're almost basically, it's a little over 50% of budget.

2:55:30Speaker 1

That's not, I don't believe that's including stop loss reimbursements.

2:55:42 – 2:56:00Speaker 2

I heard you say you're doing real good on claims. Claims kind of because you think people are healthy. Is it that or because of the change of insurance? Our insurance, a lot of them are not going to the doctors now because of something I'm saying they came up with.

2:56:00Speaker 19

For that much money, we should go to the doctor every month. For that much money, you can go to the doctor every month.

2:56:05Speaker 2

No, well, also the, what you call it?

2:56:15Speaker 1

All that we changed was the actual network. We moved from Cigna to United. We didn't change a single benefit.

2:56:31Speaker 19

I think there's a lot of work to be done, because I'm looking at the six-month point, and the only department that's over 50% at the six-month mark was fleet, at least according to the reports that we received.

2:56:42 – 2:56:56Speaker 1

And everybody else was at 40% or less, give or take, maybe 42. The way that we handle the contributions, which I believe is what you're looking at, we set the contributions, and those don't change per pay period. So that stays flat.

2:56:58Speaker 19

I'm sure they do.

2:56:59Speaker 1

And the report that you're looking at, I don't know when it was printed.

2:57:04Speaker 19

Report generated June 4th, 2026, for the period ending the end of April as the six-month mark of the year.

2:57:12Speaker 1

Was that for calendar year? No.

2:57:15Speaker 19

Six months April is October to the end of April.

2:57:18Speaker 1

To seven months. The data I've given you is calendar year, just because it's easier to handle.

2:57:24Speaker 7

Because insurance is calendar year. It's not fiscal year.

2:57:28Speaker 1

I'm not sure if the report you're looking at is reflecting fiscal year.

2:57:33 – 2:58:01Speaker 19

It's through March 31, 2026, at the 50% mark of the year, according to the report we were given. Folks, we can look at this however we want. For $250 a month, every one of our employees can go to a local doctor, their whole family, and get all their primary care appointments taken care of for $250 a month. They can get all their prescriptions called in. They can get all their orders for MRI.

2:58:01Speaker 6

That's 250 per patient.

2:58:03Speaker 19

No, per month for the whole family.

2:58:05Speaker 6

She's talking about something different.

2:58:06 – 2:58:48Speaker 19

I'm talking about, so when we look at how much of our resources are going to this plan that requires insurance, that requires copay, which requires a system that restricts who you can go see, yes, we need to be concerned about catastrophic situations. I get that. But right now, if you go to a doctor on our current plan, you have to pay a fee on top of the monthly payment that you're paying for your insurance that presumably is giving you care. And it's not. So, I mean, for $300 per paycheck, that could be $300 a month. that our employees could pay for their whole family to go get whatever care they want at a local doctor's office.

2:58:48Speaker 2

I don't think so.

2:58:49Speaker 19

And then we get a catastrophic. You can. What doctor are you going to? Call Blue Bear Wellness right now. You can.

2:58:58Speaker 10

It's a primary provider.

2:58:59 – 2:59:38Speaker 19

We can say it doesn't exist, but I know for a fact it exists. I can get you quotes right now. And that's so this is to me, it's asking the citizens to pay $10 million for a risk plan instead of paying We want to talk about what happens if the constitutional amendment takes place. The answer is in this. It's in changing the experience that every employee that we have in this city, 471 souls and their families can have a healthy lifestyle, healthy living, access to doctors, the doctor of their choice when they want. And we have seven providers in Claremont right now that provide this service outside of an insurance plan.

2:59:39Speaker 10

But what happens when I, as I said, what happens if I have cancer?

2:59:41Speaker 19

What happens if I have a heart attack? That's what you pay for catastrophic insurance.

2:59:46 – 3:00:06Speaker 10

Out of pocket for the employee. Well, you could pay that. But I hear what you're saying, but I think In order for me to adequately be able to assess what you're saying compared to what's here is I need a chart.

3:00:06Speaker 19

I agree with you completely. I've been asking for it for a year.

3:00:08 – 3:00:48Speaker 10

Of left to right in that way. But I also think that you have to consider something that isn't going to be able to be concrete in this. And that is, this is a benefit that is provided that makes working here an equitable, reasonable, attractive thing. I understand the dollars and cents of it, but I think we have to be careful about how we talk about the dollars and cents of it, given that I don't think it's as black and white.

3:00:49 – 3:01:07Speaker 19

And I'm frustrated because we had this conversation last year And I'm sitting here today and saying the same exact thing that I saw last year. So I'm frustrated. So I'm speaking my frustration that it's been a year and I provided connections and people so that I'm not doing it because I can't and I shouldn't.

3:01:08 – 3:01:30Speaker 6

Just to communicate, we followed every path that I believe was given to us. And I will continue to do that, but it's not a lack of effort or diligence at all. I promise you that. We have talked to everybody I know to talk to. We'll keep it up.

3:01:30Speaker 19

Did we go to the chamber and ask them to connect us with local medical providers to see if anybody might be interested in helping us come up with a solution to this?

3:01:41 – 3:01:54Speaker 6

You had shared this on Facebook. We got a number of resources that were given to us from that. And unfortunately, none of those leads came back in a manner that we felt was appropriate.

3:01:56 – 3:02:13Speaker 19

a good option it wasn't that we didn't have tax reduction so we better figure something out i mean please give me the lead where i can get 250 dollars a month I will be happy to do that.

3:02:13 – 3:02:30Speaker 6

She gave me the lead, and I've given that to Nadine, and we will diligently pursue and look into that. I promise you, this is a big deal. We're listening. We just haven't found the right combination to make this work yet, but we did save money last year.

3:02:30 – 3:02:50Speaker 19

I'm just trying to give our employees a better quality of life that saves them money and saves the citizens money, and I know there's solutions out there. And if I have to do it, it's not in my scope as a council member to do it. It's not appropriate for me to do it. This is a staff issue, not for me as council.

3:02:50Speaker 15

Well, it sounds like they've been doing it and you just don't like the answer.

3:02:54 – 3:03:57Speaker 19

The answer is do the same thing we've always done. This is the same system that we've had in place for however many years, this self-insurance system. And when you're talking to people that are doing insurance, you're going to get an insurance answer. When you go to a surgeon, when you're a hammer, everything's a nail. You have to look at other options. And right now it's just insurance and insurance is diametrically opposed to giving the patient care. Insurance companies don't make money if they pay for patients to go to the doctor. They don't make money if they pay for patients to get blood work. They don't make money if they negotiate a lower price. They do it for themselves, but they don't do it for For the, for the person receiving the care catastrophic totally different conversation. That's the gamble. I get that. I'm talking about regular care and then insurance became a way for people to have access to their doctor. It changed the entire system. And that's why we have people who have long-term issues, health issues that stack up and get worse because they're not going to the doctor at the first sign of something.

3:03:58 – 3:04:10Speaker 15

It sounds like you're talking about a philosophical viewpoint on when health care system went for profit, that's when all of this happened. And it's not being changed.

3:04:11Speaker 19

I mean, it's always been for profit. No, it has not.

3:04:13 – 3:04:44Speaker 15

It was not. 1964 is when they changed it to be for profit. for profit it was not for profit insurance that's what yes yeah so doctors um it's um that's something we cannot change on that on that level or whatnot but what we can do is make sure that our employee that our employees and their families have the best care what we have to work with and i think it's kind of unreasonable to expect them to find what you're looking for, because it doesn't sound like it's cost-effective.

3:04:44Speaker 19

I'll put a package together and bring it to you. How about that?

3:04:47Speaker 19

Do I have permission to do that, or am I going to be accused of overstocking?

3:04:50Speaker 2

Let me ask you this, Ms. Stain. If you're paying $250 for a family, how much is it going to cost them for the cattle?

3:05:01 – 3:06:58Speaker 19

That's what we should be looking at. If we were to provide catastrophic policies, which aren't gonna be $17,000 a year. If we provide a catastrophic policy, I mean, we have enough, there's so much money in this conversation, you could create an endowment fund that If people pay more than $5,000 a year, you write the check. I mean, there are so many ways to handle this with the amount of money that we're talking about that we have at our disposal that, yes, it's different than everybody gets insurance. I get that. But when we're talking about what was I corrected at the workshop? Oh, we only went up 4%, but we're talking about 7%. So when you have a cost of living that goes up 3% to 4% a year, if this one line item consistently 7% to 9%, this is how we don't have money. So if we're going to add employees at market rate by, mind you, I mean, we're paying our employees a salary that's competitive with the private sector. You said yourself, where are you going to get a small business that's paying $100,000? Look how many of our employees are making $100,000. And then you add 33% in benefits. That's way more than the private sector. And they still can't choose where they're going. But when you're dealing with the stuff that you make choices about, that market exists. And it's way different today than it was 10 years ago. You've got doctors that are fed up with the insurance system altogether, that they're getting out of it. And they're starting small practices, small town doctor. And when you have something, you want to have a relationship with your doctor. I know who you're calling. I mean it's a it's a better quality of service and care and it's way more affordable than having insurance. And my point is simple. We expect this constitutional amendment will pass. That's what we're talking about. And all I'm saying is I'm a year into saying this is a primary. This this is the thing that changes our finances, our finances and our budget. This could be two to four million dollars. It's huge. And if we don't.

3:06:59 – 3:07:52Speaker 1

i'm i said what i said i'm frustrated because i started this a year ago and if i have to do it i'll do it strange i i hear your frustration i have heard your frustration we um we we the first step that we made was to separate these three you know to unbundle um at the point um where you've expressed your frustration that that those were that was already in the works because of the way that this is structured a lot of times that doesn't happen as quickly as you're desiring. I've already engaged with our consultant. We're exploring different options. Rick gave me the contact information for this one, which we'll reach out to. And we're also exploring other options. We've got the hospitals engaged and we're discussing with them. So I just want you to know that your request has not been ignored. We are exploring other options.

3:07:53Speaker 19

I mean, it can be ignored. It's just, there's gonna be a real issue next year when the budget rolls around. So, that's all.

3:08:01 – 3:09:13Speaker 6

We're not gonna ignore this request. We in Good Faith, we've talked to Salt Lake, we've talked to Advent, we've talked to, I forget the other gentleman, Vince, what company he is. We are actively pursuing not just insurance, but medical related people too. Nobody has given us the secret code, but that doesn't mean we've stopped or given up. I'm optimistic and we'll take the lead you provided. I promise you, we're a bloodhound. We're not giving up on this. We will fight through it. So I hear your frustration, but I want you to hear, I don't know that that's a fair characterization of the situation because it's not just calling our independent agent and saying, hey, you know, this is where we're tracking. We're going into the woods. We're going hunting. We're looking for deer. We're looking for everything. Sincerely, we are doing that. And she's now got help in her department. She's been doing two jobs for a year and a half. And I applaud her for that. And We're going for it. I want you to know we're going for it. Don't give up on us yet. We will figure something out. With prayer and diligence, I think anything is possible.

3:09:14 – 3:09:27Speaker 7

I think what you're trying to talk about is an independent system where we would contract with local physicians for a plan. Is that what you're talking about? You call it the Claremont Care Plan. Just like just in healthcare.

3:09:28Speaker 19

Well, we're already self-insured.

3:09:29 – 3:09:48Speaker 7

Right. So we would then, soon as we would say, okay, we're going to give you X amount of dollars if you take our member. And then for that amount of money that we give you, then you would have a zero copay, $10 copay, whatever the copay is. And you'd go to multiple doctors. That would be a local plan. And then you would go catastrophic would be outside of that.

3:09:49Speaker 19

Probably is what I imagine. Yeah, I mean...

3:09:53 – 3:10:07Speaker 7

But you have to have a benefit manager that would have to go out and coordinate. This isn't something we could do as council. That would have to be there.

3:10:08Speaker 2

I'm looking for the $250 a month for my family because it'll save me thousands of dollars.

3:10:14Speaker 19

I know, we don't pay that. I think you'll be getting some calls, Mr. Mayor. There are plenty of businesses who would love to support

3:10:30Speaker 2

We have two minutes. Any other questions for HR? No, thank you, Nadine. Thank you. Go ahead.

3:12:22 – 4:07:29Speaker 1

you you Thank you. you you you you Thank you. you you you Thank you.

4:12:11 – 4:14:05Speaker 16

All right, well, welcome back. Hopefully everybody enjoyed their food. so this is the new department that you guys great graciously helped us with so new department that was authorized by council back just a couple weeks ago in june 23rd and two of the four positions as you'll see in the org chart two of the four positions are reclassifications okay from existing positions in there so we go to the next one So this is the proposed communications department. We've got the communication engagement director, which will be monies utilized by the PIO department. The existing PIO is going away, so that money is going to take care of the communication. The digital content and multimedia manager is also a reclassification of another position and a community engagement coordinator would be new. I'm sorry, not the content manager. The 311 center supervisor is a reclassification. from a vacant position that we no longer need. So two of the four positions are reclassified. The other two are the new ones. So four total. We're moving the 311 center under the communications department because that makes sense that it's part of the overall message of the city. Next slide. No capital proposals in this department. And This is kind of the financial slide on it. It's pretty much all personnel. There's operating costs. It's a lot of that is. We've got well, I'll just leave it for questions before I explain it all in detail.

4:14:06 – 4:14:17Speaker 7

If there's anything like the software package that we talked about earlier, you know, sending email that and gleaning information on the responses. Correct and get good data.

4:14:18 – 4:14:45Speaker 16

Yeah. And that was, as you recall, when you had the presentation from true North, they recommended certain softwares that would make these positions successful. And what you're talking about is called flash, though. That's the one where you send out the insight. So that one's in here. The other softwares that they recommended are all part of this operating budget. So that's what makes up the majority operating budget, other than some of these things like having their computers and the system needed to do the job.

4:14:46 – 4:15:21Speaker 19

So I am, just want to make sure that we're being complete again. I had seen an advertisement go out for the media person, but the listed budget was 84 to 104,000, which looked to me like that would be the director position. And then I'm seeing 203,000 for four people. And so I'm just confused how we're getting to 203,000 And if we made a mistake, and if we made a mistake, that's fine. But did we properly advertise and are we getting people and are we getting qualified people?

4:15:21 – 4:15:47Speaker 16

So we advertise the director position and in 4 days we had 52 applicants. The, the 1 that you saw has been advertised for just under a week and we've got 55 applicants so far. So we are getting a lot of. A lot of interest in it. I am screening him, Zane is screening him, Lori, the consultant from True North is in the interviews, so she's helping us pick out the people.

4:15:48 – 4:15:59Speaker 19

But if we have a, this position, digital content multimedia manager, it was a manager, but it was listed at 84 to 104,000.

4:16:00Speaker 19

So how are we going to be at 203,000 if that person's not even the number one person?

4:16:06 – 4:16:52Speaker 16

So the number one, if you recall the one-on-ones with Lori, she recommended that the director be somewhere around $120,000, this manager be around $85,000 to $90,000, and the last one be, I think she said it was like $65,000, somewhere like that. The third position... but that's 265. right the third position we can wait on we're not in a hurry to hire that one right now i think no not the digital content the uh community coordinator i think is what it's called something about yeah are we getting the exact title yeah that one i think we can probably wait mid-year to see if we even need it so but what about the 311 center supervisor the 311 centers are reclassifications so that one's already paid for from an existing position

4:16:54Speaker 19

But shouldn't all those positions be in the budget? So they're funded?

4:16:58Speaker 16

That one should. It's already funded by another position. I mean, it's already funded by a position that's been vacant.

4:17:05Speaker 19

So where is that one?

4:17:06 – 4:17:17Speaker 16

That one was the development liaison, the second development liaison. We had two of them. And so that position is now going to become the 311 center supervisor.

4:17:17Speaker 19

Which is fine. I don't mind that. Because we took that out of the city manager's budget, right?

4:17:23Speaker 19

We went from two to one. But then don't we still need the money to be in here?

4:17:28Speaker 16

Well, the money is going to come from... We can move it over there, yes. Yeah, we can move it over there. We just...

4:17:34Speaker 19

Is the money for that position in the fiscal year 27 city manager's budget of 675 for salaries?

4:17:40Speaker 16

I believe we took that out.

4:17:58Speaker 19

Thank you. You might be the person. But shouldn't we still show it in the department?

4:18:09 – 4:18:28Speaker 2

so it's not the four position that's listed here you're saying two right that's that's where i'm i just want to make sure what you want right yeah we're confusing positions with fte though fte is what's allocated positions are what's being well well he's saying the old field though in the fte

4:18:29 – 4:18:47Speaker 10

No. Just because there's a number next to it means that that's an actual FTE. That's a spot that a person can go into, but they're not actually putting a person into it. They're just saying that spot is there. At some point, we might put a person in there. That's what I view FTE versus position.

4:18:47Speaker 2

Well, I view FTE as what they're asking for, but when you put a number by a position, that's telling me you're filling the position is what I've already read.

4:18:56Speaker 10

You're going to advertise to fill it.

4:18:58Speaker 10

FTE is just, it's just the FTE account. Right, yeah.

4:19:02Speaker 19

You got to educate me on this.

4:19:04 – 4:19:24Speaker 2

Yeah, well, I understand what he's saying. The FTE account is the total number of positions, is the total number of positions. Normally, in every one of them before, if they wasn't filling the position, there was a zero there, okay, to show you how many people they were actually hiring and going to have in their position during the year. If they wasn't going to hire them, there should be a zero there if they don't fill that position.

4:19:24 – 4:19:53Speaker 10

No, because a zero would be that we get rid of the FTE, and we're not getting rid of the FTE. We're just not filling the position. I mean, it's a splitting hair, but it does matter because when we're setting priorities and we're saying to a department, You can't have four positions. You're just not filling all the positions. We still want to say there are four positions or FTE in that department. We're just filling three or two.

4:19:55 – 4:20:29Speaker 2

um but you still account for the fte because for for accounting purposes you want to know that that's a that's a line in there that hasn't been taken away it's just not being filled well we need to go back and be consistent with with the way we're reporting things because if i go back to other fte they showing seven and when you go down through here for example we go right back to eight i guess it's hr right insurance and everything uh they're showing seven if uh FTEs, but then when you go down and look at them, the position that they didn't feel was showing zeros, okay?

4:20:31Speaker 10

That FTE is no longer there. They moved that FTE into that other line is my understanding there. It's a matter of context.

4:20:41 – 4:22:15Speaker 4

Your operational context where the person physically is versus the accounting context of where we are accounting for the related expenditure. And this is something that we've seen across the entire budget, not just here. For instance, I was going to speak to a budgeting philosophy again. Historically, to a large extent, the city has indirectly allocated cost to enterprise funds, meaning the entire cost of it would be included in the general fund. And then through a calculation of administrative expenses, we would have a transfer of dollars from the enterprise funds into the general fund. We've been making a concerted effort at the management level to flip that and we're early in that process. In other words, we are directly allocating more often than not with new positions as we go forward. And this is a good example of that. So, in other words, related expenditures, these positions, as Mr pride said, is going directly to the enterprise funds. You don't have anywhere in your budget that shows a detailed allocation of personnel expenses for each individual position. We can develop that and provide that. But it's, it's something that this, this issue of context is prevalent throughout the budget.

4:22:15 – 4:22:26Speaker 2

So, to go back to, as miss friends are saying here, we under this, you've got salary 203,000. Of course, you have to say 4, so that's not for people you're paying.

4:22:28Speaker 4

There are 4 people operationally within the department, but only 203,000 dollars worth of their expenses are accounted for here. Okay. Okay.

4:22:36 – 4:22:48Speaker 2

I guess now what I want to know, which, which positions to be in accounting for because right here, when I look at this, if you got a. one that you fill in all four positions. If not, I need to know which one.

4:22:50 – 4:23:10Speaker 16

So like the 311 Center operator, or supervisor, they're going to be supervising staff that deal with water, sewer, utility billing, and permitting, and things like that. So we can reallocate the funding source for that into the different departments, and they help pay for that in their enterprise funds.

4:23:10 – 4:23:32Speaker 19

So this is the customer service rep position that shows on the new position request for fiscal year twenty, twenty seven point five from the water fund. It doesn't say forty five hundred. Then give me a number for from the sewer fund. And then twenty two hundred from the storm water fund. And twenty two hundred from the sanitation. So that's this person?

4:23:32Speaker 4

Yeah, that one table for new positions is a good, yes, you've read that correctly.

4:23:38 – 4:23:53Speaker 19

Okay, so that person's being funded from the water fund, the sewer fund, the storm water, and the sanitation fund because they're providing customer service to utility customers. So part of it's coming from these funds. Correct. What an interesting thing. Thank you, I didn't know the difference.

4:23:53Speaker 4

We don't have a schedule within your budget that shows that for all positions. We've just done that for the newly proposed positions.

4:23:59 – 4:24:12Speaker 19

Okay, so maybe what we could do for the public and people like me is maybe we could put a star or something that says funded from enterprise funds. Something that shows us.

4:24:12Speaker 15

It lets you know where it's from.

4:24:13 – 4:25:04Speaker 19

Where it's from. And then I think a question that's more management related than accounting, so I appreciate the explanation, is as a citizen, when I look at what the government is doing and I say, okay, we have this call center How much am I, same question about the performing arts center. I'm going, well, how much are we paying for that so that we can make informed decisions? I think if we could find a way to say, okay, this new department, which is communications, realistically across all funds, oh, there's another department where we have the general fund and then we did the other funds underneath. Absolutely. that show the personnel. What one might that have been that had the different funds on it?

4:25:05Speaker 7

I think the question is the 203, is that for two people? That's for four people. That's for four people. Right.

4:25:12Speaker 16

That's the general fund.

4:25:13Speaker 7

That was the question, I think.

4:25:14 – 4:25:42Speaker 2

So the 203 is for all four people. As you see fit. But then when you talk about how many, the fund allocated to each position, I think the strain kept up with the figure, wasn't it 265 or somewhere? So the number's still not adding up.

4:25:43 – 4:26:14Speaker 19

So I think what would help for this department is if we look at the public services, you can see how it shows the entire budget for the department and what funds it's coming from. So if you look at public services, you see general fund, then you see tree fund, infrastructure. It's just an example of how the difference, whether it's personnel, capital, or operating, is coming from the different funds. and would allow us to see the entire department budget, and then what funds it's coming from. This one just has the general, I think it's just that's the whole thing. So it's not the same.

4:26:14Speaker 16

Yeah, we'll show how the breakdown is.

4:26:16Speaker 2

So let me, which two positions are you gonna be filling now?

4:26:21 – 4:26:48Speaker 16

Right now we have the director position that's being advertised, and the communication, or the, sorry, the communication engagement director, and the community, I'm sorry, digital content and multimedia manager, those two. Those two are being advertised right now. The 311 Center supervisor, we haven't advertised that yet. And the community engagement coordinator, we're kind of holding off on that until we see how much we need them.

4:26:48Speaker 2

And what was the salary on the communication and engagement director?

4:26:55 – 4:27:13Speaker 16

We, we are in interviews now, um, what the, uh, the salaries was about 120, 120 recommended. And the other 1 was what I want to say that was 90 somewhere around 90. 95. to put a second position in there.

4:27:13Speaker 2

See there again, you're saying 120 and 90, that's 210, then it shoots the 203 again, just with the two positions.

4:27:21 – 4:28:05Speaker 19

And that would all be sorted out in the budget process. For verses of discussion, I'll talk about the same thing I did with the economic development department, which is when this was under the city manager's office, salaries were something like 90,000 for the director and then or the PIO and then the coordinator was something like 60,000. So now we're I just want to be mindful that as we create departments, what we're doing is we're creating positions that add you know, another position's worth of salaries. And hopefully the people can do double the work, but I just don't want that to be missing in the conversation.

4:28:05Speaker 16

And that's why we're not in a hurry to fill that third position, because we want to see if we can do it without it. We want to save money where we can.

4:28:13 – 4:29:29Speaker 19

But, Bill, just for clarity, and I think, I want to say it back to you so that we're all on the same page. We have four positions, FTE. One is going to be funded from enterprise funds. And so we can see what that amount is when we look at the enterprise funds. And that, in the future, we would have shown on page 107 how that's being funded. And that's the 311 Champions Resource Center. And then the communications and engagement director, and the digital content, multimedia manager, those 2 positions are in this 203,579. Regular salaries, which comes to 289,000 when you add in all of those benefits. And then the community engagement coordinator. Potentially can be done in house. or by the two individuals that we're hiring so even though we're putting that position in we're not funding that position right now outside of what we're already funding in other departments correct so if that was to even though the position exists if that was to be a higher it would either have to be funded from other funds And what is the 311 Center supposed to be? Because this is a new thing.

4:29:29 – 4:31:36Speaker 16

The 311 Center is the, basically it is a one-stop customer service for everything, whether you want to, you can walk, it's, I hate calling it a call center because it's really not a call center, but it's, you're going to have the expertise that will be cross-trained from different departments that are going to help answer any questions. There is AI assistance that's in that that helps them get all the information. If you look at it like a 911 center, when you call 911, you have a list of staff and personnel that have the exact answers because it's repeated questions. It's scripted. They know what to say. They know how to answer the questions. It's consistent messaging. And you avoid that where people call individual people and try to shop for the answer they want. So, it allows that it will allow for if you want to pay your utility bill and rent space at the arc and. By anything that the city has, you can do it all at once. So we're going to centralize all of our online. Money taking, whether you're paying a permit for. Running a space at the arc, so it'll have that component to it. Also not at the very beginning. That's going to be probably a year or two down the road when we get all this stuff. Similar to the AI software. That one's not going to be implemented at the beginning at the beginning. We're just going to soft launch it. And get the cross training together. We're starting out with 2. With staff from UB staff from public services. And what's that for permanent because those are the 3 biggest call lines that we get. So that's part of the whole. software, looking at the software to try to minimize the amount of software packages we have and make it all easy and consistent. So They're, they're really good resources that will free up time from other staff that's constantly answering phone calls. So anybody would call the 311 center, they could email directly to 311 center, if it's walking, they can they can go to them. And they'll pull down the right people. So it's, it's a very, a lot of the bigger cities have now I should say a lot of them. They're not a whole lot of them in the country, but they're very successful where they're at.

4:31:37Speaker 7

So is it operational now?

4:31:39 – 4:31:58Speaker 16

No, no, we have the software operational, we, we, we have the existing software that we have now we're trying to minimize the amount of software as we have and consolidate them. So that's why we're kind of soft launching it over time, we want to get everybody cross trained first before we announce it and before we start promoting it.

4:31:58Speaker 7

Is it working with AI now?

4:32:01 – 4:32:23Speaker 16

AI will be a part of it. We don't have the AI software there now. We've looked at several different companies that offer packages. It will be, but we're not expecting that this year. But things like OpenGov and Tyler are two big ones. They both have an AI software component module that we can add to it. So we're looking at both of those.

4:32:25Speaker 10

Do we foresee this being the main number that people would call when they call City Hall?

4:32:30 – 4:32:42Speaker 16

Yes, that's the hope is that everything goes through that, whether it's an email routed through there or the phone. They can even text through there. When we get an app, we can .

4:32:42 – 4:33:49Speaker 10

The 311 Center is something I worked a lot with in higher education. The way it was described to me was, a student may not know which office to go to to ask this specific question. I need to drop a class, where do I go for that? And as opposed to going to the wrong office and that office saying, actually, you gotta go over here, but they didn't really tell them the right office and now they gotta go to a third office. There's a one-stop shop where that person can say, I know where you can find that information and I have that information for you. So it's a one stop. I don't know what department this is, but it doesn't really matter that I don't know what department this is because I can just call this one number and they'll either give it to me or they'll get it for me. And I know it's one call versus call, transfer, transfer, disconnect, call again. That sounds like a great thing. Is how we implemented it through the colleges and universities. And it sounds like that's kind of what we're trying to do. It is. It is.

4:33:49 – 4:34:01Speaker 16

We implemented one when I worked in North Carolina. And it was extremely efficient for the customers. Because like you said, they don't care who's providing it. Right. Long time to get the information. Yeah.

4:34:04Speaker 15

That saves you time, because that's frustrating when you get transferred four or five times, and by the time you get to the right person, you have an attitude where you get disconnected.

4:34:11 – 4:34:46Speaker 10

Sometimes the person calling doesn't even know, they don't even know what question to ask. They don't know what language to use, and then you train your staff, and it sounds like we're going to use, hopefully at some point, some AI in here to... to intuitively parse out what actually is being asked so that we can get them the right information even if they're not asking quote unquote the right question right right right so how is this uh i'm questioning the completion of the thought and the plan is where i'm coming from okay um

4:34:47 – 4:35:53Speaker 19

If I've done my math right, the total numbers, and again, I don't have the benefit of it on one sheet, so please forgive me, but I'm coming to 22,766 for payroll for this one person. Does that sound like the right number, $22,000 for the 311 supervisor? For the salaries and everything? I mean, I'm just looking at the new positions requested and the numbers, the wage and benefits. I mean, that's total. So it's like $15,000. And that's just what's on the form because I don't have it. So I'm sorry. I don't know if this person's being paid. And I guess my thought is even if... okay so i can manage about 250 relationships that's that's my capacity most good sales people are supposed to be at 125. these are just universal numbers so i just question the ability of and i use technology to do it but but i have a limit and so i question how can one person do all the things we just described

4:35:54 – 4:36:09Speaker 16

There's not one person. It's going to be a team of people. So the team are coming from existing staff. So UB is going to donate a person to do it. Public service is going to donate a person or two to do it. Permitting is going to donate a person. So they're all going to be in there cross-training each other.

4:36:10Speaker 19

I got it. So am I seeing salary increases? These aren't actually new positions where there's a supervisor or none of them?

4:36:18Speaker 16

None of them is a new position right now.

4:36:21Speaker 19

All of them have a supervisor position.

4:36:22Speaker 16

That's actually a reclass from an old position. No new ones.

4:36:27 – 4:36:48Speaker 19

It's just a rename. It's changed. Right. Okay. people that are being reallocated. I'm trying to imagine, I see a call, I hear call center and I literally visualize World War II, the ladies with the, you know, doing this. We don't have the switchboards. Yeah, yeah. So I guess I can't visualize what it is.

4:36:49 – 4:37:43Speaker 16

So when it starts off, it's going to be in a conference room. in the development services front conference room. We're gonna separate that out, make cubicles out of that. And we're gonna put the supervisor up front. There's gonna be a window cut out in the front so people can walk up and talk to a human if they're here talking to a human. Rose and Ray, janet will all have that little bump out area so they'll be there we're going to move them over there so they can handle the walk-in customers but then you'll have the four people back there plus the supervisor that are going to be answering the phones getting all the information everybody hunting down the information getting it getting it back And with a 311 center for the software, you can actually track how long does it take to respond to people? How long are we taking to get back an answer? Kind of like a Chick-fil-A metric.

4:37:43Speaker 15

So we'll be able to record that and realize and

4:37:50 – 4:38:02Speaker 16

We can test how satisfied people are with their answers. Are they getting what they want? Is it more efficient? Are they happy with it? So it's going to make government, and I know everybody here says more efficient.

4:38:02 – 4:38:19Speaker 19

Well, I like that. I guess I'm curious why... What is the function by which this is even before us? And I want to frame it as, if we're reallocating people that we already have, is it even a budget question or is this a structured question that we're?

4:38:19 – 4:39:19Speaker 16

It will be in the future because if it grows, it'll grow into a bigger spot, whether it's out in the arc or somewhere else. But there will be a little bit of technology involved. There'll be some computers. the cubicles so those are little tiny expenses but there's nothing big prepared there's nothing big planned for this next year but what does it look like in the end i mean is this a million dollars it depends on how successful yes it's a pilot right now it's a pilot and if it's successful then it might grow a few more staff whether they're staff or we have to hire another staff, but that's not proposed at this point. We're going to try to do it with existing staff as much as possible because in the end it's going to make those departments more efficient anyway, taking the calls and the emails and everything away from them. So having the staff cross-trained will help anyone. If a UB person can answer a public services question and vice versa, then ultimately we can pare down the number of people.

4:39:36Speaker 7

That was what, last year or something? It was last year. This is going to be a single source, 311 for everything.

4:39:43Speaker 15

I like that. I think that's innovative and it makes it easier for the citizens. So you don't have to get transferred all around to be frustrated that you still don't get your answer.

4:39:53Speaker 7

Is this going to require that not one person, if you're going to have all the calls to the city, this is going to, you'll need a I'm falling back.

4:40:03Speaker 16

You're going to have four switch operators.

4:40:06Speaker 2

Yeah, we are.

4:40:08Speaker 16

Who's handing me the calls now? Every different department is right now.

4:40:12 – 4:40:23Speaker 2

Okay. We also, going back to Mr. Peterson, we're having a problem with utilities, right? Who we have on the utility going forward right now? How many? How many utility people answer your phone?

4:40:24 – 4:40:55Speaker 2

Yeah, two or three just in utility, and they can't keep up. Right. So my question is, how you gonna keep up for everybody with two? I think if we gonna do this, we gonna have to need more people. I don't see two people being able to do it. One of the biggest complaints I get right now is that utility department don't answer, it's taking them four days to get back the calls, okay, after they leave the messages. And we got two people just in utilities trying to do it.

4:40:56 – 4:42:19Speaker 16

But you have two people in utilities that are not only answering phones, but they also have walk-in customers. They're doing a bunch of other stuff. This will relieve the other people in UB to take in the walk-ins and do like that. They're taking all the daily phone calls off. They're able to do their other stuff. And if you have... It's going to start off with four people plus the supervisor, so it's not just two people in there. But if a permitting person can answer a UB call because they've listened enough, they've cross-trained each other, they're going to be able to help each other out. As the calls come in, we're going to be recording, not recording calls, but we're going to be scripting what the answers are going to be. So based on the calls, UV person can say, well, here's how we answer this always. And then that gets trained to the other one. It's just like a 911 center. So if someone calls, the expert has already typed in, here's the response for that answer. So when someone else calls, whoever answers that call has that up on their screen where they can say, here's the answer that I'm supposed to give. So it will ultimately dilute the calls to where it's not one or two people having to answer all the calls at once. It's going to be four people plus a supervisor getting all the calls. And it's a pilot right now. It's going to, you know, we're going to soft launch it for probably a year before we release.

4:42:19Speaker 2

You said you're only going to fill two of the positions there.

4:42:25Speaker 16

We there's something called overflow routing So if those four people plus the supervisor fight are on the phone it can it can go to utility So those people who were already answering the phone so we're actually gonna have

4:42:49 – 4:43:05Speaker 6

two people from utilities, plus the four, so we can have an overflow routing of the phones. So they're able to pick up the phone. So we'll have a small army more people than we did previously. Because what we're doing now isn't enough, right?

4:43:05 – 4:45:15Speaker 2

No, what we're doing now, it definitely isn't enough. Because like I say, that's one of the biggest complaints we get, you know, I've got people calling me, they called and they get Puts into the answer machine, and they don't get a call back for 4 days, you know, and that's that's unheard of, you know, of course, we talked about this before, uh, during the community center. And, of course, another thing I've. Talk to you the both of you about is the fact that, uh, we own. We own, um. Many people don't know this, but we own a share and make a pocket gas and they looking to try to maybe us provide them space and what I talked to you all about and maybe we get together and see if can't we have them provide us a personnel and often they pay for it out of their place to help us in this call center as well. And they be as trained as well and all the different things. But because they're ready to move out of the office across the street because they're being pretty much gouged. being asked to pay $3,000 a month right now, but if they're building across the street, they'd rent jump from $2,000 to $3,000, the air conditioning went out, and they're trying to make them pay $10,000 to replace the air conditioning. So, if we part owners of it, of that, so why can't we maybe combine and bring a person in there to help us in there, let them pay the cost of that personnel, and we receive some benefits out of it as well, so. I know I've been asking you all about getting that. We're sitting down and having that meeting with the lawyers and everybody to see if we can do that. That can help us out because I know they don't get that many calls over there. I think they may have four people a day in the office to pay a bill over there across the street. So what they need. And I know right now, I know we're receiving quite a little bit of money from like a popular in the last couple of years. As I've said on the board of directors, we've changed the policy. I think as the other day, I think we should have received about 225,000 from them in the last month sometime, sometime.

4:45:22 – 4:45:46Speaker 19

I would like to see a completed picture of what we're being asked to do. If it's as simple as the city manager just asking to handle customer service with the existing budget, I don't think that there's anything for us to do. So I guess I'm kind of saying, if it's in the budget, I don't see what we need to do with it. But if it's something that is likely to be a $1 or $2 million

4:45:47 – 4:46:16Speaker 16

thing in 2028 and we have a constitutional amendment that says we need to find four million dollars i'm not sure that that's a wise thing so i guess i'm not clear yeah it's the cost for this year is going to be absolutely this next year because the staffing is already taken care of it's no new staffing it's just fixing up the room and getting it ready whether it's phones technology computers so that's that's the only real expense this year and i think we can cover a lot of it and things

4:46:20 – 4:46:52Speaker 4

Dan if I could help paint this picture from a budgeting perspective if I can turn your attention to page 35 and this might be a good segue into the city manager's budget review you'll notice on there that the personnel expenses for the year is a decrease of $174,000 A lot of that is the reallocation of the positions that were discussed towards the communications department. There's others as well, but yes, some of that is for the communications department.

4:46:54 – 4:47:45Speaker 2

Well, that's fine. Don't get me wrong. I think the call center is a great thing, but I just want to make sure we have enough people there. And another problem, I'm having a problem visualizing. doing it in that little conference room over there. Okay. Especially, especially when you see it too as, oh, but four people to try to fit in there in cubicles and trying to talk on phones and everything, that's a little bit, so, and of course, my thing, and you're talking about maybe have to grow, so where are you going to expand? So why are we going to waste money I've said this to you before, we've got the building across the street sitting there vacant, so why don't you set it up and you have the ones that grow as well and give them a spread out. We've got building to use for it because we need to do something.

4:47:47 – 4:48:48Speaker 16

I can tell you, we've been working on this for almost a year now. I think Wade can attest. He visited one of the call centers up in North Carolina and came back with, oh, this can be amazing. And we worked on it for almost a year now about how we can do it as absolutely low cost as possible to make it to where there's very little Very little money needed to be involved. We're starting it out small. That's why we're starting the conference room because we can do that for virtually free now. Very little cost. And if it does grow, if it has become that big successful, if our city gets bigger and we have to expand it, then we'll look at places like the art or even expand where the. the conference room is now, but we wanted to keep the cost as low as possible, and that's why we're starting small, we're starting slow, we're limping into it because we don't want to advertise it to the public until we have it ready to launch.

4:48:49 – 4:49:21Speaker 2

I can understand maybe wanting to control it, but I think there's a need for it, so I'm still the type of person, hey, I'm going to go out and do what I need to do and have the room to grow. You do this, you do the compromise, of course, if it grows, then you're talking about relocating again, which is going to cost you no money, so why don't we just do it up front and get it out of the way. But I'm going to tell you, I'm quite sure it's going to be a success because it's the need for it right now. We know that.

4:49:24 – 4:49:43Speaker 16

And it could be that we can expand where it's at now if we need to. But I was trying to be very, very cautious of the budget and very cautious about spending taxpayer money. So I'm trying to keep it, especially the first year or two to start up, is just keep it as low key as possible.

4:49:44 – 4:50:01Speaker 2

And I agree to that. And I'm always cautious of the budget too. But I'm also, when I'm looking at my money, I don't want to put money here when I know tomorrow I'm going to have to Okay, I'd rather put it all here now and get it out of the way rather than waste money here today when I know tomorrow I got to change.

4:50:04 – 4:50:30Speaker 6

If I could add something to Mr. Mayor, you made reference to the building across the street. The last directive from you guys was to sell the property across the street. So if you change that, we can change the directive, but I have to go forward with whatever you tell me to do as a group. And so that's what we've done is tried to create a plan based on what you told us to do.

4:50:30Speaker 2

I don't recall us saying sell it. I think the motion and everything just surplus it, but I don't recall us saying sell it.

4:50:39Speaker 6

Well, surplus, in my mind, is selling, right? That we're supposed to put it up.

4:50:46 – 4:51:13Speaker 2

We have to put it up, but we can go back and change that. I mean, here again, that's why I was against surplusing as well. Here we are, we're growing city, and getting steel, we have property. We're talking about selling off property and everything that we need to expand it. Why? That don't make sense to me. It's a growing city. we should be holding on to our property so we can have places. This is a perfect example.

4:51:13 – 4:51:27Speaker 15

But I thought the reason that we didn't have the move over there is because the cost of the fiber optics is gonna be too expensive and we didn't have enough people to vote to pay the cost for that and that's why it got on the surplus, correct?

4:51:27Speaker 2

The fiber optics was over there. I think they said fiber optics was gonna be about $150,000. Something like that. That's the figure I was given again.

4:51:37Speaker 15

Yeah, but we voted on it and it was only two of us were in support of it and there was a three from that.

4:51:47Speaker 6

I'm not trying to take this. We're just following the directive you gave us.

4:51:52Speaker 15

Hasn't been listed.

4:51:55Speaker 16

What's the status on that note? I'd have to check with Zan. It either just got listed or it's just getting ready to get listed. I don't remember.

4:52:02Speaker 19

It's been listed?

4:52:04Speaker 17

We can always pull that listing.

4:52:15Speaker 2

We need the building for expansion.

4:52:17 – 4:54:16Speaker 19

We don't need the building for expansion. We don't need to take CRA property, which is our highest generating tax revenue in the city, to use for a government building. We just don't. We used fire money to do that. It came out of the general fund reserves. We could use it to expand the fire station or the police station down a wellness way. We could buy cheaper land somewhere else and build something that's actually for this purpose. It's just if it was your money, you would not spend it on You would not spend it on that that property will generate more in tax revenue than any utility. 311 call center will generate. I'm going to point out Mr. This is the 2nd time that this has come back up since we've said surplus that property. It's July of 2026. The direction was to surplus it and it hasn't been surplus yet. And I, I don't know why. This council is directing staff to do something and then it doesn't get done and then it comes up later. And it, I don't like the feeling of it. So, I mean, if someone on this council wants to put on the agenda to talk about not suppressing that, you know, then we should do that. But this feels I don't understand what we're doing here. If you're starting a new communications department, that's going to need four to 10 people in a government space. This wasn't something that was discussed with me. And it feels like we're growing government. And the whole conversation has been about trying to stay low on the millage, low on the taxes. And if all you want to do is have better customer service, then have better customer service. You don't need us to approve a budget for that. This feels like a bait to me. it feels like we're being baited to approve a 311 center that costs us nothing this year but then next year it's a million or two million that we have to do because we've committed to it now we've got employees but we're not being presented with you're going to need to spend one and a half million dollars on a piece of real estate and you're gonna have to spend a million dollars on employees next year and i think that we should have a complete picture

4:54:19Speaker 6

I'm not sure what to say to that. Cause I don't, I'm not aware of the bait or the switch. So honestly.

4:54:30Speaker 6

I'm going to be so blunt.

4:54:31Speaker 19

It's going to hurt.

4:54:32Speaker 6

You guys need to get on the same page and you're giving.

4:54:38Speaker 19

Have you been told by someone on this council that we need to take that out of surplus or is this staff undermining the direction of this council?

4:54:43 – 4:55:30Speaker 6

It's not the staff. I'm not, I'm not comfortable. i'm just telling you i i feel like i have i'm being pulled in different directions from the council and i'm just i'm trying to be sweet i'm trying to be respectful and i respect all of your positions but i'm being pulled in different directions and then one is frustrated at me for not going in the direction and then another one's frustrated at me and i would say respectfully When you guys make a call, it's got to be over or you have to revoke because you're putting us myself included in a very awkward position. Where we're trying to honor what you asked, but it's not the staff. Not wanting to do anything and there's no bait and switch.

4:55:30Speaker 19

Why wasn't it listed 6 months ago?

4:55:32 – 4:55:52Speaker 6

There's there's 5 of you here. And you can have the discussion. I'm not comfortable. I'm not outing anybody in this council. But I am receiving pressure to not do it and to do it. So I'm just telling you. That's what's going on. You're forcing me to say it. I have said it now. But I'm not going to get any points.

4:55:53 – 4:56:45Speaker 16

It was voted on and it was surplus and the reason it's taken a little bit was because we had DPZ and the architect look at it and see what we could possibly do with that property before we put it out to list because that helped us determine what the going rate would be for it and what it could ultimately be developed in the direction that we're trying to get with the form-based code. So when that when it goes out for listing as it's gone out for listing, it's going to say, here's kind of the concept that will be comparable to new code. So if you're interested in purchasing this and redeveloping it, this is kind of what we're going to be looking for. And that's what the delay was. It wasn't that we were not wanting to do it or anything like that. We were trying to get it set up to where we get the best value for the property that we could. So it is surplus. It is surplus.

4:56:45Speaker 7

It hasn't been taken off.

4:56:46Speaker 16

It has not been taken off the surplus. No.

4:56:48 – 4:57:03Speaker 6

No. But the delay was that we're waiting to DPZ. DPZ was involved in it, the Design Center was involved in it, and we have been trying to internally wrestle through this as well, like I said.

4:57:04Speaker 16

It was the Claire in the Mouth that you saw the picture of. Right. Whatever you call it, that was definitely.

4:57:09Speaker 6

I would just ask respectfully, if a directive's given,

4:57:13 – 5:02:07Speaker 10

please don't put pressure on us to change the directive that's what i would respectfully ask i'm asking why it wasn't surplus that's all and you're saying another council member has given you a different direction you're pulled in different direction i'm not i i don't think i i'm not hearing it's not surplus i think this is a matter of trying to figure out what the definitions mean or the words mean to me i i sat in the audience when that decision was made and it was a 3-2 vote to surplus the building To me, surplusing the building is the first step that the city can do to do anything other than use it themselves. And from there, I thought as a citizen up until November, and now as a council member since November, that there was discussion with DPZ about what could that space look like in our downtown CRA CBD areas so that we are in the best position possible when we list it to be able to say this aligns with what is going to create the best possible scenario for this community, for this CRA and for the CBD and for the downtown and for the city Yes, we're willing to entertain this offer. No, we're not willing to entertain this offer. That's due diligence. And that does, I think, take some time. It can be frustrating, but it does take some time. It sounds like we have that vision or idea, and now we're following the state or the process by which we advertise it, we have that period of time, and then we can start entertaining and actually have staff bring something back to council for an approval of an actual sale. That's what I'm hearing as somebody who was not involved in the in that decision making process as someone who sat out there. That's what I either recall and or have heard. Pre November and post November. And I think that there is a frustrating piece and I said this before up there about fire station 2 for the example. You know, initially, I wasn't in favor of just remodeling Fire Station 2. But the reality is that was the direction the city went based off of a council vote. And it was beyond the point where we needed to relitigate that. It was plans were in process. you know, we bought temporary facilities, we were relocating, the horse has done left the stable. And so we got to move on on that. I think if there, to your point, Council Member Strange, if a council member wants a different direction on that building, There is still the ability, because we have not sold it, for a council member to put this on the agenda to say, I want to vote again on this item. Whether that's frustrating or not to us, that is well within our right as a council member to do, because it's still owned by the city. And you may disagree with that. I may disagree with that. Councilmember Peterson may agree with it. So forth, so on. I don't know. But it's within our purview. I think the frustrating piece, what I'm hearing the city manager say, is that there's Yes, direction was given, but it's taken time to get to that point. And I didn't view, as somebody who was watching and a part of it, I didn't view it as staff not doing what that vote was made to do. i viewed it as staff was actually doing it otherwise i think that there was a pretty strong argument and i'll just say it out loud i think i'm not wrong to say that i think it was council member myers and the mayor who who voted to to use that building they made some strong arguments to say that they wanted to use that building for that for city purposes um i i'm not hearing staff working behind the scenes to try to do that. But I'm hearing that there is still some pressure from within the community to not get rid of that property. And they have to listen to that. They have to understand that they have to work through that. But the process still is moving forward. I haven't heard anything that leads me to believe that the surplus leading to a let's set a vision for that space leading to let's list it isn't taking place as frustrating or as time consuming as that may be.

5:02:08 – 5:03:44Speaker 19

That's not my issue. My issue is in private meetings. I have been approached by staff about this issue. So that's what I'm bringing to the table. That's what I'm talking about. And I haven't been approached by staff with, here's another solution. Here's a less expensive solution. Every time I hear about a call center, the very next line is, well, we have that building across the street. And we've already been down that road. And I've already expressed that it's a very expensive building. It's going to produce taxable revenue. So my frustration is that I feel like this is... in a way whether however faded and so that's my frustration i haven't expressed it it may not be true it may not be factual it might be coincidental it might just be what it is but that is how it feels so if staff would like us to purchase a building for a call center i think that should be clearly communicated and not something that's snuck into a budget as if it costs us nothing. I think it should be something that we're going to need a building, we're going to need 20 people, and this is the estimated cost, and that we can make an informed decision because whatever happens with this 311 center will come back to us approving the start of this center, which is why I've said, what am I being asked to approve? I don't have to approve you providing good customer service. or not to approve you spending money that's already in the budget in another department. But if you're asking me to approve a call center that's going to become a $2.5 million conversation next year that is foreseeable, I want to understand that. That's where I'm feeling baited.

5:03:45 – 5:04:25Speaker 10

Yeah, I can't speak to that because I don't want to say how you feel or why you should feel a certain way. No, but it's true. I don't think it's my right to say that or to try to interpret that. I'll just say I'm not hearing that and I don't feel that same way or hear that same thing. What I'm hearing is that they they're asking for a essentially to reclass the development liaison position to the champion resource center supervisor to use those funds for this position. And it happened to their they're placing it in this communications budget.

5:04:25Speaker 19

It's not happening. What you just said isn't happening. That's $100,000 position, and that's not reflected in this budget.

5:04:31Speaker 10

Well, it is happening. I will agree with you that I don't see the funding in here.

5:04:38Speaker 19

That's what I'm saying.

5:04:40 – 5:05:17Speaker 10

But as per the finance director, the city manager, and deputy city manager, if you look at the FTE for that second development liaison position, it has gone from two to one. Okay. the funding line on the city manager's budget has gone down we just didn't see the increase come in here it just is it went down and it's kind of just i think it's out there and it wasn't put into a line so i do agree with you in that way it's not visually in a line somewhere but i i don't think it's an added fte or an added new expense it's a reallocation of the funds for an fte

5:05:19 – 5:07:02Speaker 19

For an empty funds for the budget, and one of the things that I have expressed to staff and i'll say it to all of you, so you know where I stand on it is, I feel very strongly that when we approve a budget. That is our communication to the public that this is the plan for next year. And there are certainly things that could come up mid year we we know there are mid year hires and so I mean we know that. What I prefer, what I think is good practice, is that we say when we go through the budget, these are things we anticipate adding mid-year and that we put them in the budget for mid-year. Because when we put an FTE in here, what happens is at some random date in the future, if we're not diligent about it, there's a budget amendment that says, oh, we already had this position. It was approved in the budget process. We're just reallocating some funds towards it. And that's fine if that was communicated up front. And this whole situation has me off center because I'm not getting a clear picture, a clear direction. And I mean, the fact that, I mean, look, I'm sorry. I'm sorry if this feels harsh, but this is an incomplete budget compared to other departments there's no picture of what this call center is there's positions between the supervisor and the other people that aren't being displayed here but we're being asked to approve it and if it's not a budget issue we shouldn't be approving it which means it's a policy issue or it's going to come back later i would like to see a complete picture before i approve anything related to the 301 line center and i'm not going to harp on it anymore For me as a member of the public, this is a red flag.

5:07:04Speaker 7

So I think what you're asking is can you amend this communication package to put in the 311?

5:07:10Speaker 6

Using the existing salaries and reallocating them to a different function.

5:07:16 – 5:07:32Speaker 19

And I want to see what the projected 2829 is. You're talking about a new department and we're asking police and fire and everyone else to give us a five-year plan. I want to see what the plan is for this because I want to be very clear when this becomes a $2 million issue that I approved or didn't approve it.

5:07:32 – 5:07:56Speaker 6

Right. You're aware of things I'm not. I want to publicly go on the record and everybody here, I have no idea what you're talking about with a bait. I need to say it. So there's not a bait and switch. I don't know of millions of dollars upcoming. So personally, I have no idea what you're referring to. And I'll make sure that's crisp and clear on the record.

5:07:56Speaker 19

We're talking about next year in this department. It's going to be successful. It's going to grow.

5:08:00Speaker 6

But I'm not consciously aware that today.

5:08:01Speaker 19

We're going to need a building. We're going to need a space.

5:08:03Speaker 6

Why can't we use the art?

5:08:05Speaker 19

We can't, again, show me a plan. The only thing I keep hearing related to this issue, and I said it's the third time I've heard it since we cast the vote, is, well, we've got that building across the street.

5:08:15Speaker 6

No, we gave you a solution to use our existing building right here.

5:08:21Speaker 18

It came up since then.

5:08:23Speaker 6

I don't know how to say this to you.

5:08:24Speaker 18

We can talk about it offline, or we can talk about it here.

5:08:26Speaker 6

We have a solution that is not across the street.

5:08:30Speaker 19

Then show me that.

5:08:31Speaker 6

It's right here.

5:08:34Speaker 6

before people would go sit right here in that office.

5:08:37Speaker 19

Yes, for this year. But then next year, we expect it to grow. We're going to expect more people.

5:08:42Speaker 16

We don't know that yet. And that's the thing.

5:08:45Speaker 19

We don't know.

5:08:46 – 5:09:05Speaker 16

Well, Zane has actually been heading the 311 Center since the past few months. He can speak to it more because he's been working. With the other departments on the long term, but we're not anticipating a multi million dollar. Thing at all this is the city is not that big to do anything like that.

5:09:06 – 5:09:36Speaker 17

The goal would be eventually that wall, we could knock that down and expand the space of anything. The goal is not to relocate. The goal is to expand the area. There's some space that we're able to reutilize. So it's not for the intention of. Finding more space off site, it would be on site. And that's kind of the intention as it grows. It didn't make sense to send them over the arc right away because then we wouldn't know what's going on with them. So that was the main intention behind it.

5:09:38 – 5:10:30Speaker 6

We were going to present Whatever offers are given to us for the building across the street since that was the directive and they give you all your last opportunity to say sell this don't sell this do whatever you want and Then you know, I'm following the directive miss Meyers asked me please get these phones answered, you know, and you were very You said, please. And so we've been working for a solution. And I think it's pretty stinking creative that we're in the building using existing employees to do this. And it would be silly for me to start whipping out tools and start creating sawdust and not even tell you all or have the respect to show you. So that's all this is. But I don't know of any million-dollar things to add to this. I mean, we're not going to have that auction next year.

5:10:30Speaker 19

Across the street is a million dollars.

5:10:31Speaker 6

But I'm not proposing that.

5:10:33 – 5:10:59Speaker 17

No, the intention is forever to be in that space. And there should be minimal software updates or anything along those lines. We can use our existing software. It's mostly headsets, computers, which we already have. It's really on a shoestring budget by design. But now there's no intention of a bait and switch or anything other than what's being presented.

5:11:15 – 5:11:32Speaker 10

Mr. Mathis when do you anticipate the two positions that are being the two new positions for communications? the two FTE that are in this budget line, the director and the manager. So when do you anticipate those to be onboarded?

5:11:33 – 5:11:44Speaker 16

Probably within the next 30 to 60 days. We're doing interviews. We did one interview last week. We're doing three more interviews this week. If we find a good candidate, then we're going to move forward. If not, we're going to keep interviewing.

5:11:45 – 5:11:57Speaker 16

The second position is we're going to prescreen the ones, and when we get to the top three or four, then we're going to let the new director help pick who that person gets to be.

5:11:57Speaker 10

Makes sense. Yep. Thank you.

5:12:06Speaker 2

Okay. You're going to do the city manager as well?

5:12:10Speaker 19

I have a couple up here.

5:12:13Speaker 2

Where's people?

5:12:23 – 5:12:40Speaker 10

let's go through the city manager okay we don't have any slides from the city managers okay wait I'm sorry I'm hearing two things from other council members here is there someone who's here to speak on the communications

5:12:45 – 5:12:58Speaker 2

I want to get through the city manager and get it all. So if they want to see any of that, because I think some of the city manager stuff is basically some of the position we talked about came from the city manager. So let's get through this whole thing. And then I have to come back.

5:12:58Speaker 10

I just want to make sure we didn't. I know.

5:13:04 – 5:13:17Speaker 16

Okay. So the city that manages office, there's no new positions. There's actually a decrease in positions. And I mean, it's pretty basic. I'm happy to answer any questions. There's not a whole lot to it.

5:13:18 – 5:13:31Speaker 2

You decrease the position, which is basically from the city manager office, I'm going into communications and everything, basically. And that's why, because they kind of tie together. That's why I wanted to try to get through both of them together. And that's all you have?

5:13:31Speaker 16

I mean, there's really... I love it.

5:13:33Speaker 15

Short and sweet.

5:13:34Speaker 16

Just like the council members' budget. There's very little to that, too. Very little to it, yeah.

5:13:41Speaker 2

Well, all right. We have Mr. Bryant.

5:13:51 – 5:14:59Speaker 5

Thank you, Mayor Mert. Yes, sir. Council, staff, thank you guys for letting me speak. I know you guys don't normally take public comment during workshops, so I appreciate you giving me some time. And I'll be very brief because it sounds like the train has kind of left the station on some of these existing or these future positions for communications. I was going to advocate for the private sector to maybe get a shot at proposing an option for some of the content creation positions. Positions and things of that nature, try to save you guys some money. I do think that what you've allocated for your budget. It's a little high compared to what you could get if you contracted it out and especially after hearing I got here really early and heard the insurance discussion to potentially some cost savings there. But it sounds like you guys are pretty much in the process where you're already looking to hire somebody. So I just wanted to. advocate again for the private sector to try to get a shot at being able to work with the city to create some of the things that you guys need based on a goal based year to year kind of expectation. And that's really all I want to do is try to help you guys save some money and work with some local businesses to achieve the goal.

5:15:00Speaker 2

I'm sorry, but, uh, Brian, if I'm mistaken, this was all this to go this way and out through procurement a few months back, right?

5:15:06Speaker 16

Yeah. And that's when true north was hired for our communications consultant. So they're still on board helping us consult.

5:15:14Speaker 2

When it came out procurement a few months ago, asking for outside and. Did you not see that?

5:15:19 – 5:15:40Speaker 5

No, sir. I, I, I was, and I'm speaking based on what I saw for the budget for. Next year. This was a brand new department. So I thought this was all brand new stuff No based on what I had seen being advertised for the workshop. So This seems to be done a long time ago a lot further from the station than I thought That was really like a communications Consultant like it was

5:15:54 – 5:16:09Speaker 19

Right. So what I'm hearing you say, Mr. Miles, is because one of the positions is media and graphics, you're saying that one seems like it would be good.

5:16:10 – 5:16:35Speaker 5

There was one proposed for 27 for a content creation. Yeah, that was, I thought, based on what I was seeing, it was something that's proposed for next year as part of a new department within the budget. So I was going to say, hey, before you guys jump to do that next year, maybe look outside. But this looks like it's something that stemmed from a 26 conversation that is filtered down, and it's not really actually just brand new for 27. It's something that's kind of ongoing.

5:16:36 – 5:16:59Speaker 2

From when we went out, I'm making sure I understand you, when we went out through procurement and asked for overall communication and everything, came back and I guess we stemmed down to three companies. Of course, we couldn't make a decision. That's when we had True North. True North came in and did the study. And these are the positions they recommended. This is what they recommended to us, basically, what it was actually.

5:17:00 – 5:17:49Speaker 11

I just, communications is all one thing. So that's the, I think that's what makes it different. Whenever it's a more specific thing or a different scope, you do have to put it back out to procurement again. And I think that's more, so what you put out to procurement from a communications function perspective and what communications professional would understand was a much broader brand strategy. It wasn't just a call to anybody that does anything in marketing. There's a lot going on there. There's content creation. There's, people that specialize in digital ad stuff. There's people that specialize in copy. I mean, there's just a million roles it could be. But what you put out was a more generalist kind of strategic Oversight so there's not been a specific Just to clear up that I wouldn't say that there was a communications professional wouldn't have seen that as a specific call for content creation Well, it was when it went out.

5:17:49Speaker 2

I agree when it went out to procurement. It went out for basically marketing firm I think that was the right call.

5:17:57Speaker 11

It just doesn't mean you're not gonna have to do more procurement again for communications related things

5:18:02 – 5:18:13Speaker 2

And of course, True North are one of them. And we went and hired True North to come out and evaluate. And of course, True North themselves say these are the positions that we need, experts in these different areas.

5:18:13 – 5:18:25Speaker 11

Yes. Yeah. But how you feel, to his point, actually, I thought it earlier, but I didn't say it. But I'm like, the position could still be fulfilled either by a contractor or an employee.

5:18:25 – 5:19:24Speaker 11

And I actually do see when it, just when it comes to content creation specifically, and I would float this by Lori. I don't. No, she'd be super against it or true north. I bet this is what true north does for their own content creators is subcontracting or contracting that out because then you have more access to a range of skill sets again. We tend to reduce down communication. There's so many different skill sets in media. And that's why a lot of times in the places that I work and consult with, we do see the content creation part is often outsourced because then you're not having to pay benefits on these employees and all this kind of stuff. You get a lot more flexibility. And then you often have access to a wider skill range. So there are certain things you want in-house, like your director and some of the things proposed. I get what he's saying, and I agree, actually. I agree that that could be a good option. I don't think that's the way you have to go, but you will be limited. There's no one person you could hire that can do all the content. They can do it all. Yeah, you will be limited if that's what the role is.

5:19:25 – 5:19:37Speaker 2

So, Mr. Matz, you say the positions are still being advertised right now, right? For the second position, yes. It's still being advertised.

5:19:38 – 5:19:55Speaker 16

So and I'm not opposed to council wants to do another RFP for very specific content creator or any specific role that you feel that I would keep it broad or put out broadest. Yeah, we do that and we'll have someone on standby as needed.

5:19:55 – 5:21:40Speaker 10

Wouldn't it make sense to consider a route that hires the director? the communications and engagement director and actually then having that conversation with that that person about what route should we go forward with digital content and and multimedia do do we have a manager position and do it all in-house do we have somebody who may be at a little bit different pay scale coordinate that and we then contract out and that person coordinates and works directly with some contract services to broaden the skill set that we get for that. Because I think we're maybe making the assumption that this is one of those situations where an in-house staff member position at that level, I don't want to say this level, at that content for lack of a better word i know it's content in the title but the con this may be one where it is something that because of the diversity within what we're looking for we might be asking for that unicorn in one one person but if we had a couple of different entities to pull from for this content that and then have somebody in-house to coordinate that that might be the better route. And our new director might help be able to set that vision better for us with True North Consulting, with collaboration with the city manager staff, because that's ultimately where it rests at the end of the day. And then we decide what we want to do and report that back to council before we make that next step. Yeah, I'm not opposed to that at all.

5:21:41Speaker 19

And do the same as we've been doing with the other professionals. Worst case, they've got it at their disposal. We've got a group of professionals.

5:21:49Speaker 11

And you could then have a group that can get quotes from different projects or a retainer type content creation to get a better deal.

5:21:55 – 5:22:19Speaker 19

Mr. Bain, you bring up something, and this relates to what happened in Mr. Norris' presentation. It's a policy question. Do we as council, because I think this is up to us, I don't think there's a policy on this, someone correct me if I'm wrong, when we approve the budget, are we, we're talking about hiring employee versus contracting.

5:22:22 – 5:22:47Speaker 19

are we concerned with the money so that the city manager could hire a consultant or hire an employee or do we actually want to be in the depth of this is how many employees this is how many you know we want you to use a consultant or we just want to say this is within the department budget whether you hire a consultant or you hire a lead as long as you're under budget

5:22:48 – 5:24:13Speaker 10

I think it might depend on the department. I mean, you know, because it gets to the philosophical of what you do in terms of, you know, I think if you ask people who have who live in unincorporated Claremont and get their waste management from a contracted service that oftentimes that contracted service doesn't come and there's nobody at. the county building that can do anything about it um because it's not their employees right that's a whole another you know ball game in this situation i hadn't thought of that until jay bryant came up here and and valerie talked about that the diversity of the content and and why this might be one where it might make more sense to have that be a contracted opportunity because of the diversity. And you might be able to get two or three individuals or companies to provide X and Y, A and B, and Q and R. This one's gonna do infographics. Yep, and have somebody in-house who coordinates that with them and says, this is the brand, this is the vision for the city of Claremont, but your expertise is this, your expertise is this. I don't know that in this area, and I think that might be where, once we hire the director, this should be in their purview, their wheelhouse. This should be something that they should be able to provide us that direction on.

5:24:13 – 5:24:35Speaker 11

That's smart. And this is one of those scenarios where you're going to get that probably going to get the highest quality work. If you open up this particular work to contractors, their contractors for a reason, they are, you know, I mean, there's a ton of contractors out there, but the good ones that hopefully will make it through a good profit, good procurement process. Well, they're, they don't want to come be a city employee.

5:24:35 – 5:25:25Speaker 5

they can make more and work at a higher quality level working with multiple people it doesn't mean they have to charge you more to make that more but the spread is wider and if anything they'll probably charge you much less than what you're allocating for a salary position yeah that depends on how much content you want to create but yeah well again that is that is my other thing was i was going to ask how you got to the amount of these salary because based on goals and how often this person be producing stuff like where does that Where does that set? Because that could also help determine your cost per project for contractors to come in and do that for you as opposed to really overloading an employee who may not be able to do all So just a suggestion, when I was looking at what you guys were looking to create, and then again, just wanting to advocate, thank you, for the private sector to help you guys.

5:25:26 – 5:25:56Speaker 19

Valerie, I have a question for you about, we're talking about the digital content multimedia manager. As professionals in this industry, knowing what you know about the city, being committed to this city the way you are, what are your thoughts on having the communications and engagement director and the community engagement coordinator in-house. Does that make sense? That makes sense. So the one that jumps out is the digital content. Yeah, yeah.

5:25:56 – 5:26:08Speaker 11

Your community coordinator should be very deeply connected with what's happening with the city, city's DNA, vision, obviously the director needs to carry that. So those make sense to be in-house. There are ways that it can be done.

5:26:09 – 5:26:37Speaker 5

you could outsource the whole creative team and it can be done effectively including comm strategy but i don't i don't know i wouldn't recommend that i do think i i i will acknowledge that there is a great need for someone to be a director within the city that is a staff member that is involved in the absolute day-to-day operations everything below that person though is completely up for discussion in my opinion just based on value price and even your coordinator coordinator is not only about source actually

5:26:38Speaker 19

Mr. Mathis, are we having the director applicants and the coordinator applicants meet with people in the city that are involved in media so we can see how those relationships?

5:26:47Speaker 16

We haven't yet, but we can.

5:26:50Speaker 19

I mean, it seems like they probably should have a good rapport with our local media outlets and our chamber and our main street.

5:26:58Speaker 10

Are you talking about the applicants or the actual person they hire?

5:27:02Speaker 19

Like as part of the job interview.

5:27:08 – 5:27:48Speaker 10

Initially, I don't know how I feel about that long term, but my initial reaction on that is concerning in the sense that I feel like that's getting a little too in the weeds of making the decision of hiring a staff member. not sure I'm directing I'm just no no I'm not saying you're directing but I'm just wondering even philosophical if that's because I I don't you know I think I want to I feel the initial piece of me it says let the city manager interview and hire and fire the staff and I think was there higher utilize experts to help the city manager make the best decision

5:27:49Speaker 19

I didn't think of it that way.

5:27:50Speaker 10

Yeah, if the city manager is okay with that, but I certainly, I'm not sure I want to direct that.

5:27:55 – 5:28:34Speaker 2

I thought originally it was the biggest thing here, when I talked with True North, the biggest key here was hiring a director. And then let the director do all the rest of the hiring. Exactly, yeah. Okay, and that was the way to go, was hire the director first, which I think that isn't what we were doing here, okay? Hire the director and then let the director, because they know what the key part, as it was explained to me through True Love when I sat down with them, and you need this skill set and this skill set, this skill set, and your director should know what skill sets they want.

5:28:34 – 5:29:06Speaker 16

And that's the plan. Lori has been in the interviews already, and she's going to be in all the interviews with the director. Okay. once we get a director on board the first thing i'm going to have them do is sit down with lori and go over the full because they they're not privy to what you guys information have we have so i want them to sit down and get the full report of what what the findings were and then they can start looking at number two position again the number three we're we haven't we weren't going to fill out immediately but it sounds like from

5:29:07 – 5:29:31Speaker 2

Well, I think in doing their presentation, they recommended at least three people right away, you know, and everything, which is something I've always agreed with when we've had our original community, my original conversation with them, like, at least three people, and I, well, at the time, it was a PIO office, but you asked me before, I still see three people at least, to start with.

5:29:32 – 5:29:52Speaker 19

On the issue of the communications team versus the 311 Center, I think that the, it sounds like there's a possibility that using relationships in the city, we could reduce the cost of that digital content and multimedia position, which might allow us to move forward with the hiring of the third person.

5:29:53 – 5:31:29Speaker 2

So we don't have too much more time, because time is running out, and I think we have. Thank you, guys. Okay, Brian. Mr. Van Wagner, Mr. Mathis, maybe go back and look at making sure we get the director on board. And go from there, maybe. If that ain't an agreement. And we can put once they come on board if that's what we want to do is go out and advertise the specific to yourself whether you want a contract or how you want to do them. But I do agree. I think the director should be part of staff because as I even talked to To North 1 of the things I just Monday, they related to me as well that we have to have somebody on staff to handle the emergency calls. Okay. Uh, when a water main break at 3 o'clock in the morning, everything we need that that personal stuff. So. And I think the directors should be that person. And, of course, the rest of the contract, if that's the way she decided to go on your side. that okay yeah is there was there any questions on the City Council's budget okay Marius had asked for a pay increase, did y'all put in a?

5:31:29Speaker 16

We did not, because the direction that when she brought it up, there didn't seem to be any. Any direction for us to do that? Okay.

5:31:36Speaker 2

Well, I, well, I told that I couldn't support a 2000 dollars a month, but in fairness, I guess we could ask when she comes back.

5:31:46Speaker 6

Just to make sure we don't, we didn't feel like we had.

5:31:49Speaker 10

Oh, I don't know that there was, but I think just since we're talking about budget. Yeah. I think it'd be fair to ask.

5:31:54 – 5:32:25Speaker 2

Okay. Yeah. I didn't know whether she was curious, but I know we have a reduction in salary, but I didn't know whether you, you, you put any increase in. Well, the council's a little increased but I haven't figured out with the training and all these. Right, probably training increased a little bit. Ms. Myers, one of the questions I just asked about the fact that you had a question about a pay increase for the council. I was asking them if they put it in the budget. I guess I said no, I don't know whether you want to handle that. Oh. Yeah.

5:32:35Speaker 10

And you're on.

5:32:38 – 5:32:49Speaker 2

I didn't want to move on until I asked that question since you weren't here, but I don't know how you feel about it. But like I told you during the workshop, I don't think I can support $2,000 a month, but I can. You can support $1,200.

5:32:49Speaker 15

Well, $1,000 or whatever it is, I think.

5:32:56 – 5:33:07Speaker 2

I don't know if y'all want to break it up anyway, but 2,000, I can't support that. That's too much. I don't know whether you want to comment on that or whatever, but so we can move on now.

5:33:09Speaker 15

And we have to have the consensus. I didn't know we had a consensus to bring it to 1,200.

5:33:15Speaker 7

That's an agenda item.

5:33:19 – 5:33:31Speaker 2

Well, we can't take a vote, just like at the last work trial, we can't take a vote now. We can try to put it in the budget. If you want to try to put it in the budget, but it'll have to be something that's approved at a council meeting. At a council meeting.

5:33:33Speaker 7

It doesn't have to go in the ballot.

5:33:36 – 5:34:04Speaker 10

no no no no no no no no but i just if you want to do that go ahead and try to get it into the budget and everything uh if you want them to go back and include it in the budget whatever okay is our is our is the council pay an item that has to be a separate resolution or is that just a budget item because i don't a resolution tells me that would be like somewhere else in writing that the number that the figure is somewhere

5:34:05Speaker 14

It would have to be an ordinance.

5:34:06Speaker 10

So do we have an ordinance on the book of what our pay is now? Correct. Yes, it's an ordinance.

5:34:12 – 5:34:25Speaker 2

It is an ordinance. Thank you. As I explained at the time of the workshop, we cannot vote ourselves a pay raise. Correct. It would have to go on the ballot or whatever. And then once...

5:34:26Speaker 7

I think Mr. Walsh said it didn't have to go on the ballot.

5:34:28 – 5:34:39Speaker 2

No, he did say it had to go on the ballot. We have to vote it, and then you have to cycle through two election cycles, I think it was.

5:34:39Speaker 10

The even year and off year would have to go through elections. And then it would take effect.

5:34:43Speaker 2

Can I bring up one other quick thing?

5:34:48 – 5:35:48Speaker 6

When it comes to council members going on trips, I think there's value. in perhaps you guys doing things beyond conferences. Because I know some of you want to go to Tallahassee to advocate for Claremont. So if we have XYZ number for our budget, I personally don't have any problem letting council member X use an allocation of that. But I feel very constrained right now what I can use because precedent has been just using conferences. So, but I know some of you have relationships. and you could advocate just as effectively, perhaps not going on a conference. So I just bring that up front and saying that out loud. I think that should be a consideration that's made as long as there's a budget item with explanation. I personally have no problem with that, but just want to bring it up.

5:35:48 – 5:37:04Speaker 19

Maybe we could have a policy on what our travel and per diem can be used for might help, because I don't think we have a policy on that. I think this comes from, I went to Tallahassee the week after everybody else went to meet with our legislators, and I was not able to get reimbursed without putting it on the agenda to get council approval. And so I think that might be where he's coming from, which is fine. I don't think I should have to do that. I've been on one trip in the year and a half that I've been here. But I, you know, I think if he knows what the parameters are that you can approve. I mean, we don't talk about that. And it's another one of the line items across the board travel and per diem and training and education that midway through the year we were anywhere from 2% to 38% across eight different departments and 7% to 31% for travel and training. It's not a huge line item. Training's $131,000. We're spending less than half of that as a city. So maybe having some sort of policy on what, like, do we want staff to go get training?

5:37:07 – 5:37:57Speaker 19

Maybe they need to spend it, because that could be one of the things. And then what kind of criteria. I did a records request, or I asked to see the records, I would say, on all the expenses. And I'm fine with the city manager approving it all. But I think that if we're going to have questions about what people are doing or what they can't do, or what requires council approval what doesn't require council approval i think that should be in a policy rather than putting mr van wagner in the position of guessing uh yeah if we haven't ever discussed that do we i guess we don't have anything in writing of what we can use our training no mr walsh it was only could be used for the conferences okay yeah let's let's have a get with mr warren let him let him

5:37:58 – 5:38:52Speaker 10

look at the legal ramifications of all the different things i know mr one i talked about it before but uh i don't think it went any further than the conversation i had with him a couple months ago i think it's warranted i also think it's warranted to just throw out to to say to consider you know rather than have it be one pot have it be per council member uh you know i've worked in institutions before especially public institutions in higher ed where you know you're There was I think it's 15,000 for training and education. Well, it wasn't 15,000 until and then whoever used it got to use it. It was you got three, you got three, you got three, you got three, you got three. And if you use it, great. If not, there might be some leftover. We could fund some other things. But again, that could be a part of a policy conversation. I don't want to piecemeal it. So maybe we add all that together to talk about that and see how that works.

5:38:52 – 5:39:16Speaker 2

Yeah, and let me say this, Mr. Strange, I would never look to cut training. That's one of the things I've always been against is training, cutting training. I've always seen when establishments start running low on money, the first thing they want to cut is personnel and training. And now you've got all these lack of people, lack of training, and people can't do the job. I'm in agreement with you.

5:39:16Speaker 19

I think that's really important.

5:39:18Speaker 2

It's something I always spend money on.

5:39:24Speaker 19

to raise awareness that we may end up in a surplus because we're not getting the training. I'd rather get the training than have the surplus.

5:39:35 – 5:41:13Speaker 2

One of the things lately, I think this council and previous council, well, since I've been on the council anyway, we probably do more traveling to training and all these different things than the previous council was, and conferences and everything, because I participate in a lot of different other things. Of course, a lot of times I go on conferences and trips and stuff, and I don't even charge you back a lot of times. take it out of my pocket. Other than the hotel, usually if I'm staying overnight, I charge that with the travel and everything. A lot of it I take it out of my own pocket. But I think these things, I don't want to... discourage anybody from going because I think the training and going to the conference and everything has a lot of value. For example, when we were down at the F.B. Leo in April and everything, there was a lot of good information we were able to gather there and everything. And that's why I see a lot of value. As a matter of fact, I'm leaving tonight to go on one tomorrow with the Florida Legal Mayors for the directors tomorrow and Thursday I'll be retired with them. But I'm expecting be able to communicate with a lot of other elected officials and mayors and everything from all over the state. I think we're all in the budget process right now, so that's going to be interesting to see what everybody else is doing. But is that it, Mr. Mayweather? Who do we have next? IT. Oh, IT.

5:41:13Speaker 15

Wayne, you're up.

5:41:16 – 5:45:15Speaker 8

Knowing just how much that all of you like to sit down and talk with the lead IT geek for hours on end. I'm going to try to keep this short. A couple of comments in the beginning. There's very few advantages of being the IT director, but being able to take over the electronics in the room at any time is one of those. If you look at that screen there, I've got I've been off script. I've got copies of this right here. One of the things, as I was sitting over there, I'll go ahead and put this back over to the normal screen. I've got copies of that screen you just saw. What that represents is the software products that we have here at the City of Claremont. This one's a little dated. It's about five months old. But what we saw with the support of the City Manager's Office and and Zane, the liaison, we've managed to start talking about this subject. It's been something that I've brought up a few times, and the city manager's office said we'll run with that. So we're looking at across the city software products that are not only deemed as aging and possibly unnecessary, but also looking at where is the same product being duplicated elsewhere in the city. So I just wanted to let you know, as my other 12 department directors were up here and sometimes struggling with the topic of the technology and software products it's kind of I want to jump up and kind of aid them it's sometime because it's it is a struggle it is it is tough to know what's going on in different legs I touch all places in the city so the the IT department Since we are in all places at all points in the city, we see the hardware, we see the software, we see the way that they communicate. We never try to dictate process because we can't. We're not experts in those other areas, but we can give a good insight to what is duplicated and what we can do to optimize. So looking at the current year in review, it was a big year for big things on paper. These are projects that really were multiple years in the making. They just kind of came to an end. In the area of migrating email services, that came in not only email, but in the area of our products that we use for our primary office suite throughout the city. So that is the Microsoft Office product that most cities use. We made that change to 365, which is a model that is cloud-based. It makes us more efficient. That was part of an initiative that we were able to shrink the footprint of the local hardware that we run in our data centers locally by 60% over the last four years. the that's less that's less power that's less replacement hardware that's less storage that's that all those things are add up to a significant savings here at the city the phone system that was another thing we had an aging phone system that was very shy on on functionality and Now, with the new phone system, we've gone to a modern phone system where I, in my office, just to make a point, I disconnected the brick that's on my desk and put it up on the counter next to my desk. I receive calls on this laptop right now. If somebody were to call me, I can receive calls on my phone and I can receive calls on kiosk if I wanted to. So it just it really does make. life easier for everybody and we're going to be doing a lot of education with our staff to show them how they can benefit from that. And not only voice calls, but teams meetings, video calls, texting, all that stuff. Absolutely, yes ma'am.

5:45:15Speaker 19

Does each person have to have a phone with a phone number that syncs to your system?

5:45:22Speaker 8

Yeah, every person that is an employee that is on the system has a phone number associated with their name.

5:45:29Speaker 19

But is it a phone, or is it like a digital phone number, or is it an actual physical phone with an account?

5:45:34 – 5:46:21Speaker 8

It's a digital phone number. They have the choice of having a physical phone on their desk. Which most people do. I don't. I disconnected it to make the point. I disconnected it, set it up on the desk next to me to be repurposed for someone else just to show the functionality difference. If I've got my cell phone on me and I'm 10 feet from my desk, why walk over there and answer the phone when I can pick up my cell phone and just answer the call? If I'm on my laptop and I was just on vacation, I was in the mountains of Tennessee, if a phone call came in and I just happened to be doing something on my laptop, I just push answer phone and I can use the speakers in there. Can you text? I can text from it as well. Yeah, so there's really no reason.

5:46:21Speaker 2

That's a cell phone. You can't text it from a desk phone.

5:46:23Speaker 8

I can from my, well, not from the desk phone, not the brick. But from my computer, I can use that to do texting as though I was on a phone.

5:46:32Speaker 20

Just like a MacBook.

5:46:32Speaker 15

I was just about to say, you can do that on an iPad. Yes, ma'am. I'll bring it in.

5:46:37 – 6:00:38Speaker 8

So you got it. It opens up a world of stuff. And this isn't rocket science. This isn't stuff that's brand new. It just took us a while to get to that point. We're government, and we move a little slower sometimes. But I'm trying to make that change happen. The other piece of the puzzle that we really did that was big this year was it came to a head as well. I've been in position now a few years, and one of the things that we did in the past is we really didn't have outside audits of our processes, procedures, our security, our firewalling, our switch configurations, all of those items. We now have not only annual audits of the work that I do, third party, We also have audits of our existing configurations. They go into our firewalls, and they look at the way that we've got those configured. They give me suggestions on what they think I do. No matter how good I think I am, you look at something long enough, you don't see the numbers anymore. You just see blah, blah, blah, blah. It just happens that way. So we have an annual audit, and we have quarterly audits. So they come in and do a quarterly audit, which is a reduced footprint, but they do get all of the major attack vectors and review the logs that I review daily. The other thing that we did that was notable is in the same vein of security. When we talk security in the IT department, we're also talking about the security meeting access control. and security cameras throughout the city. The IT department also manages and installs and works with consultants to install in a lot of those cases and manages the security of the access control, the doors, what have you, and the cameras. We have now migrated all but one of our major facilities and one minor piece of one of our facilities to a common system for all of our access control. That allows all of our administrative people in all of the departments to be able to, the ones that do access control in the buildings, it allows them to go into a common interface and be able to isolate a person, a badge, access to a door, and be able to More effectively do that work rather than having four different access control systems and and and making a thousand keys a year, right? Other than that That's that's kind of the general overlook of what we've done this year Major major things the IT department we we In the position section that you see there, we have a very flat org chart. When I first got here, I looked at where we have manager positions, and I looked at where we have administrators, and I said, you know, it's crazy. Our chart looked a lot different when I first took the job, and it was broken out into sub-managers. I manage effectively, there's more people on that list than this, but I manage effectively daily six people. Those are the six people that touch people's desks every day. There's no reason to have sub-managers in that environment. They can report all to one person, and that's me. We do have two positions on that list that are paid by other departments, and I excluded those from that statement on purpose. Water and sewer department. They pay for the GIS position that's up there and the SCADA network position. Both of those positions are vacant, and I'll give you some context to that in a second. But they asked me, and my predecessor, this came before me, but they asked if we could manage that. Because it's a technology sort of position, they want somebody that's a technology person to manage those roles. So my predecessor agreed to do that, and I agreed to take it on when I came to the position. Currently, both of those positions are unfilled because we've tried to fill those positions with warm bodies in the past. That doesn't work. Not just filling them with warm bodies. You need people that are really good at what they do and have a very specific skill set to government. So right now I'm very effectively working with a couple of consultants that are doing the work that is needed by the city, working with the fire, public works, and police departments to get the GIS mapping that they need, and also working with consultants to get the SCADA, meaning the controls that we use in water and sewer, working to make those updates happen, the software updates, making sure that we do the server work internally anyway, working with those consultants to get them what they need and to provide the sort of resources they need to do the job. We're finding that that's very effective and at least one of those positions I may come to council later on and say, we're really going to work with consultants more efficiently than we can with staff on this disposition and we may be able to free that up in the future for some other use but as it stands right now i'm feeling it out right now i'm saving money the city manager i believe uh has officially allowed me to uh to utilize funding that we would normally use in the uh in the area of uh of employment for salaries to fund some of those contractual dollars. Is that right, Scott? Yeah. So I can't officially do that, although I haven't had to tap into it yet. We still have budget. But anyway, that's that part. I'm trying not to bore you to death, and I can see from the faces I might be failing. We're approaching 500 employees here at the city. The IT department has grown one person in eight years. We recently added 116 people on at the city, citywide. Those people were either new FTEs or refilling of vacant positions. Every person, every computer, computer, laptop, phone, although the procurement department shares some of that load with us, printers, and all the connectivity in between all the wires and wireless that they use to connect to that. The IT department manages that. So when we see these FTAs coming on board and we see those new hires coming on board, we have to create an account for that person. We have to manage their resources. We have to make sure they've got the tools they need to do the job and make sure they always work. Make sure that the sound system in this room works. Another thing that sometimes I fail at. What else? What else? What else? The one position that you see that's requested, I saw that screen just pop up. That FTE that I am requesting is to bring a combination person. I don't believe that we can keep an AV person for what we do here in the chambers and what we do with our other engagements, the teams meetings, the official meetings here in the chambers where we bring the public in and we bring members that might be out of town in. I don't believe we can keep a person busy full-time yet at the size of our city currently, so that's a combo position. That person will also be utilized to handle desktop support, and a lot of that might be related to what their primary education is in the AV world, but also be able to handle those rudimentary desktop support issues. So that's what that one position is that I'm requesting. It'll backfill some some areas where we're stressed a little bit when we have a vacation person or not. Construction projects. Just about all of our construction projects, whether it be streets or buildings, we have IT resources that need to go into those. Montrose Street, we have fiber that goes down the streets for connectivity, both in existing, both enhancing and getting us out to areas that we don't have currently. We've got some stuff coming up where we would like to to backfill some places that need a little bit more Keillor building is one of those when when that building was originally put in play We didn't realize all the things that we were going to do with Keillor building since then the directors found many uses for that so we could you know we might once the opportunity comes up we might put fiber into that building so that our phones and our and that sort of stuff, the Wi-Fi, everything else is working real well to there. Down at Fire Station 4, we still don't have fiber down to that building. And one of the items you'll see on my budget is for fiber. That budget doesn't always get used, but what we try to do is earmark that fiber. What happens is we say that we want to connect Fire Station 4. That depends on dot. It depends on the county. We gotta have easements to run that stuff to dig that trench and to put that conduit in the ground going down to wellness way with our new combo police and fire stations. Um, we had to work with the contractors to make sure we were allocated the easements and also they helped fund getting that conduit in the ground. Um, so that's what that budget is for. And that's kind of these capital projects. Any questions on that? Okay. And when I say fiber, I do mean private fiber. We own all of our fiber. The city has, whether it be 24 strands, meaning 24 channels of data, or whether it be 96 of our main connections around the city that connect us from different places. So if we get a backhoe that goes crazy over on one side of town, we don't lose connectivity in the whole city. That will backfill another way. we own all that fiber we don't pay a monthly fee once it's in the ground it's in the ground personnel you will see it also I'll just make one more comment on the general budget you will see some some negatives here and there That efficiency is what counts for that. With the help of the city manager's office and the help of staff, we've managed to do some things that have made us operate much more efficiently over the last eight years and certainly over the last three, four years. Those items that you see that are reduced in budget, that doesn't mean I'm not offering those services. It just means I'm able to offer more efficiently. That foot shrink in the footprint of the server rooms means that we're not finding as many replacement servers every year We're not buying as many Power outlets and UPS's and all those things that we have to do to support that If you look at the the budget as well and this screen makes it pretty apparent we're talking about operating capital going up 74% Some of that is contractual dollars, so where we're able to utilize those phones. The phones, for instance, that's a good number to throw up in there, is that when we went to a new phone system, well, we increased that budget by, I think it's $70,000 a year in the software side of things. The hardware side, meaning the connections that the telcos provided us and the resources required for that were $85,000. Those phone lines, those trunks that we used are now gone. So that's a net positive. So we were able to then save money in that area. Computers. Some of the computers that we buy have literally gone up 100%. They've doubled in costs, and it's all about AI data centers, video chips, all of that stuff that you hear on the news all the time. That affects the cost of goods, and we can't control that. So the cost of your average desktop computer, it may be faster than the one we had last year, But that's that owns law, that law that says that things get faster and cheaper. Well, that just got destroyed. We feel like this is a temporary thing that once the data centers and everything like that, the initiatives with AI go up, that will normalize again. So I think this is going to be the worst, in my opinion, this will be the worst new hit we get. So that's where you see our increases. That's pretty much the only increases you'll see in our budget for this year, other than the one FTE. Any questions on those budgets?

6:00:39 – 6:02:17Speaker 10

I do see on page 53 of the budget, for the capital for the council chamber AV system. We have nothing for this fiscal year, but money for in fiscal year 28. Right. And I'd like to ask my fellow council members to move that into this fiscal year. I think we all hear a lot from our residents, from people who participate, that the sound system in here, and I think even our IT director would agree that we've had conversations where we could do different mics from the ceilings and so forth to pick up different sound, and it doesn't have to be a physical mic that you hold. We just don't have the capabilities currently. And I think that with the age of technology and more people participating online and us trying to promote that transparency and getting things out there. Also, too, I think just sometimes it's hard to hear even when you're here in this room talking. Like I can hear maybe the mayor more clearly because he's right here. but you know mr bohr down there if i don't necessarily hear him out of the speaker so i have to really try to like listen to him because it's not being amplified as well and if we had a different system in here so long story short i really would like to see us move that funding from fiscal year 28 into fiscal year 27 and get that going so that we can improve the sound system in here that was a big topic for us we really the city manager's office and and

6:02:18 – 6:02:52Speaker 8

and myself we were because as as the as the i.t director we look at the you know making things new and shiny that's a good thing for an i.t guy uh but the but we did we we struggled with that uh looking at budgets and where budgets are and trying to try to decrease expenditures worried about shrinking budgets on the legislative side uh so we did talk about that quite a bit and and that was our decision at that point was to pull that out but the city manager, and you guys work through that. And if you want me to bring that back in, I'm certainly willing to bring it in.

6:02:52 – 6:03:07Speaker 7

I've had a lot of people complain to me over in Kingsridge. A lot of times they don't hear what's going on. There's little gaps in it. So I don't know. I guess this might have been an improvement, the new little speakers. Unless there's something new.

6:03:11Speaker 8

Yeah, it encompasses the whole broad survey. That $250,000.

6:03:19 – 6:03:37Speaker 7

One other quick thing. There's a product called Oracast. I don't know if you're familiar with that. Is that something that we can use at the PHC? It's a Bluetooth-type device, but it's a different type. People that wear hearing aids, because this way it goes right into the hearing aids.

6:03:37 – 6:03:53Speaker 8

Yeah. There's half a dozen of those products that are out there. We actually have one in the back that's similar in design for handicap use. But yes, the answer is yes.

6:03:54Speaker 7

So it's already there now? Or it has to be...

6:03:57Speaker 8

It's like a Band-Aid, right? Band-Aid, meaning the term Band-Aid, right? Okay. But, yeah, there are many of those devices out there. But, yes.

6:04:10Speaker 19

Are you working with Mr. Mathis on the software audit?

6:04:14Speaker 19

And are any of the anticipated savings in that reflected in this budget?

6:04:20 – 6:04:59Speaker 8

It's hard to... I would say no, but let me qualify that answer. We're early in this thing, so it's been a matter of weeks that we've been working on this. Not only are we doing the audit of the software, but we're also trying to form a committee. The organization is much larger than the organization I'm in today. We've done that in the past and had great successes in that, including the department heads and key people in the organization. with making these decisions on these software products, not just going out and buying the vendor recommended solution of the day.

6:04:59 – 6:05:13Speaker 19

I completely understand that. And my question, based on the fact that you've done this before, is how long do you think it will take for this city to get to a final recommendation of software and an implementation of software?

6:05:13 – 6:06:28Speaker 8

Well, I think number one, it's always going to be a bit of a floating target. But as far as the overview I really talked with the city manager and with Oh, Zane's not here. I was going to give Zane a little bit of credit here, but working with Zane, I think that the audit itself is something that's very short-term. I think that within the next couple of months that the city manager will have the information necessary to be able to give you a summary of where we think we're at. So 60 days probably we can have a summary of where we think we're at. That way, as we go into budget. I don't want to commit you to anything, sir. Yes, you can. And I think that this is an easy lift. We go through this. We take a look. The hard part is making sure that the production side of things is not affected by the technology decisions. And I think that over the next 30 to 60 days, we'll have a real clear picture. We're already getting there.

6:06:28Speaker 19

That's great. Thank you.

6:06:34Speaker 10

Just so our city managers clear. I don't know if we got the consensus on moving. I think we did. Okay. Yes. Okay. I just want to make sure I don't want to leave it out there.

6:06:43Speaker 15

You're like, I want that taken care.

6:06:45Speaker 10

I do, but I, but I, I fully respectively don't.

6:06:48 – 6:07:04Speaker 19

My only question on that way is, do you anticipate any potential conflict with. that project as you're going through the audit? Would we be spending money on something that we don't need six months later, or is it something that would feed into the system as we move forward?

6:07:04 – 6:08:12Speaker 8

I don't see any conflicts there at all. Most of what we see in the budget that we're talking about doing for, we are talking about the changes and the updates here. Most of these are hardware enhancements. This is a design that what you're seeing here, we've We've made the other things work within a design that was done in the late 80s and a build out that was done in the 90s and early 2000s. This room was never intended to do what it does. The acoustics are totally wrong. The electronics are antiquated for what we do with it. And we spent roughly that many dollars doing what you see today as far as the teams and the other things that we brought in. You know, as much as we love the octopus, it would be able to go away, and this sort of stuff would not be as visible as it is today. So no, there would be no conflicts, and it wouldn't be anything short-term. We'd be building something that we could look at for the next 10 or 15 years. With most modern hardware and software, too, you're looking at stuff that's designed to be updated.

6:08:23 – 6:20:02Speaker 2

Uh, did you, uh, we don't need to hit legal? He's not here. Well, I mean, well, I know he's not here, but I don't think there was nothing to it, though. There was no change. Do you need a break The chief was here to answer some of the questions that were brought up yesterday by Ms. Page.

6:20:05 – 6:21:11Speaker 20

Yes, sir. All right. I will try to be as brief as possible. We'll go down the order. I'll start with the replacement vehicles. That's one of the line items at $1.4 million. So the 18 vehicles that we're looking to replace, they're all spares. Only three of those vehicles are unmarked, 15 are marked. All of them have significant issues, such as no printer or internet connection, lights don't fully work, decals or wrap peeling or fading. The Dodge Chargers all have suspension or radiator issues. Many of the Fords have mechanical issues. All are well over the mileage and or age, and the mileage listed here on the sheet that I have doesn't include the idle hours. The idle hours, if I remember correctly, I believe it's one hour of idling is equivalent to 30 miles. Those are the cars. I have the list of vehicles prepared. If the councilor wants to see the list of vehicles, we can turn that list of vehicles over to you guys. We're not hiding anything. That's just where we're at with the 18 vehicles.

6:21:11 – 6:21:32Speaker 7

Is there a standard every eight years for departments across the country, or is that just us? I would imagine an argument would be, well, why don't you just replace the engines? Is that a viable option with other departments?

6:21:33 – 6:21:52Speaker 20

Correct. In instances where the repair is more than the vehicle is worth, it doesn't make sense. But let's say we just got a car and it's a year old and we have 15,000 miles on it. We would replace the transmission or we would replace the engine. We would fix whatever mechanical issue exists to extend the life of the car.

6:21:55 – 6:22:18Speaker 2

age and mileage is basically what's going on now Mr. Peterson what you're asking well I think originally we when we first started doing this plan I think we set it up for seven year every seven years we replace them but we didn't we didn't think about the mileage okay and now the problem he having here is the high mileage on him so but I'll give you an example here's

6:22:19 – 6:22:43Speaker 20

Here's the list here. It's a 2009 Chevy Malibu. That's an administrative car. 2014 Ford Fusion, 2014 Ford Explorer, three 2015 Ford Interceptors, seven 2016 Ford Interceptors, two 2017 Ford Interceptors, four Dodge Chargers, 2018 Dodge Chargers, and two 2019 Dodge Chargers.

6:22:43Speaker 2

The older one is probably the one that wasn't used on patrol most likely.

6:22:48 – 6:23:01Speaker 20

The... The Chevy Malibu, the Ford Fusion, I'd have to look at the 2014 Ford Explorer. Maybe it could have been repurposed, but the top three looked like they were all on. I know for a fact the Malibu and the Fusion were never patrol vehicles.

6:23:01Speaker 19

But these are all over seven years.

6:23:03Speaker 20

They're over seven years. They're old. They're over seven years.

6:23:07 – 6:23:22Speaker 2

As old as my car. 115,000 miles. But I'm saying the mileage on them is probably a little bit, well they're older so the mileage may be up there because they're older but it's not going to be like the ones that's on patrol that's a little bit younger.

6:23:22Speaker 7

But that is protocol seven years. We have 100 officers.

6:23:26Speaker 19

We're going to be replacing 15 to 20 vehicles every year. And that's just what it's going

6:23:34 – 6:23:50Speaker 2

That's what policy is. It's not like we're inventing something different. Basically, we got them set up, Mr. Peterson, got us set up on a rotation with every year we're going to be replacing them, trying to keep them under this and everything.

6:23:50 – 6:24:08Speaker 20

And like I had mentioned yesterday, we work with Public Works. We work with the mechanics. They help us identify the vehicles that are in the worst condition. Those are the vehicles that we surplus. And then you'll see probably next year's vehicles that are beginning to surplus are the ones that we go into spares right now, and that's kind of how it works. As the new cars come in, they get assigned the new cars, and then those cars go into spares.

6:24:09 – 6:24:45Speaker 19

Bill and Brian, in case you're asked, one thing that we used to do is we used to pay for the police vehicles from the infrastructure fund which is where our streets get paid from oh yeah and that was 800 to a million a year and now we're doing it from the police fund so when we see the police numbers go up last year it's actually because the money used to come from a fund that was our streets and now it's appropriately coming from the police fund and so they're adjusting to that I didn't think anything was unusual about it. Did you have information on the tank?

6:24:45Speaker 20

I do. I have an update on the tank. The rescue vehicle, the MRAP, it goes by 50 different names throughout the community.

6:24:51Speaker 19

What's the right one to use?

6:24:53 – 6:27:59Speaker 20

We call it the rescue vehicle, is what we call it. Or the armored vehicle. That's what we call it. I'm glad Mr. Peterson you kind of went into that because that vehicle is an all-purpose vehicle. We can go and do high water rescues as we did when the hurricanes came through Emerald Lakes on that little portion that's surrounded by water. That's one of the few vehicles that can maneuver through the water and deep water. We created some flexibility within our fleet by getting some F-150s and F-250s to where we can assisting those types of missions with smaller vehicles. The rescue vehicle is a very heavy vehicle, so it cannot get everywhere, if that makes sense. There are weight restrictions on certain railways. So you have to create some flexibility within your fleet. Some quick stats that I don't want to Keep us here much longer than we have to be. Um, and we went back to 2023 since 2023, we have had to ask the Mount Dora police department for assistance, utilizing their bear cat. 15 times we have used there a barricade is a similar. Uh, it's a smaller armored vehicle, uh, same. protection rating that is what they use to for their High-risk incidents to get SWAT operators to on the scenes do things like that. So apples to apples on this one We have used the rescue vehicle four times on missions and four times for rescue operations since 2023 So if you add in the 15 and 8 that's 23 times in the last three years This is not a high use vehicle. This is a low frequency, high risk vehicle. We roll this vehicle out when we need to go do something that is dangerous and we need to deploy our personnel in a safe manner. It was used effectively during the Cottonwood. incident that we had there where we were able to deploy gas to the apartment from an armored place. When we went and, excuse me, picked up the homicide suspect, we used Maldoran's Bearcat for that operation. The MRAC was, or the rescue vehicle was down. They function in many of the same ways, and that's what we're looking to do. We keep our eyes out on the military surplus program. We haven't seen what the military calls this vehicle as an MRAP, or mine resistant armored personnel vehicle. We haven't seen one of those come available. And I had mentioned this yesterday. We're looking for grant opportunities. We're looking at the UAC grant. We haven't had a lot of success with that, and I understand that, but we keep putting it in. We also have other federal monies that are coming in in the future to where we may be able to purchase that with those funds. But I have to put it in the budget in case those funds don't come through. It wouldn't be fair for me to come in and ask for a $500,000 budget amendment to the council and then catch all of you by surprise. That doesn't make sense. That's not how we're going to do business as the police department. So that is the really condensed version of the armored vehicle. Any questions?

6:28:00Speaker 19

Were any lives saved in those 23 incidents?

6:28:03 – 6:28:17Speaker 20

We did. Chief Fizell had mentioned the one where we deployed. I think it was Hurricane Milton. And maybe you'll recall this. It made the news. A tree had come down through a residence, and someone was pinned to the bed.

6:28:18 – 6:29:11Speaker 20

That's how we were able to deploy. We trained the person to operate the vehicle. The paramedics jumped in. We deployed to the residence in the middle of the storm. The fire department's able to get the person in. We're actually able to get the person to the hospital. At some point, I don't remember how we got the doctor to the hospital, but the doctor ends up at the hospital as well. When I say that vehicle is an all-purpose vehicle, it is meant to do everything we need it to do. If we didn't have one of those, we'd be diminishing our capabilities and the assets we're able to provide to Claremont. But in states of emergency, we're really a South Lake regional asset. So when you think about it in terms of that, it's much more than just an armored vehicle or as some people may say, a toy or something. There is functionality for it. There is use for it.

6:29:11Speaker 19

Is it worth anything?

6:29:14Speaker 20

The one we have now, we have to give back to the military.

6:29:17Speaker 19

That's right. But what did we pay for that? We didn't pay much, right?

6:29:20 – 6:29:32Speaker 20

I think all in with the lights, the delivery and all that, we're somewhere around the $20,000. Yeah, I didn't think it cost that much. It was a once in a lifetime opportunity for us. We took advantage of the opportunity.

6:29:33Speaker 7

So what's wrong with it? We have to give it back?

6:29:36Speaker 20

We don't have to give it back. It's 20 years old. The maintenance costs are rising. The air conditioning is not as reliable.

6:29:43Speaker 7

I mean, is it repairable?

6:29:45Speaker 20

Yes. Right now it's down more than it's up, but we can...

6:29:52Speaker 19

I think you're, are these like CJ's where they last forever or are they like our new modern cars?

6:29:57Speaker 20

I think everything has a lifespan on it.

6:29:59Speaker 7

13 times in three years, 23 times, 23 times.

6:30:07Speaker 2

Well, you got to remember, it was old when we got it. It went brand new, huh? No, it wasn't brand new when we got it.

6:30:15Speaker 19

The way I look at it was it was a really smart way to test how this type of vehicle might be used in our community.

6:30:23Speaker 2

about having to spend half a million dollars. We got it from the Army, right, and we have to return it to them when we get rid of it. We just can't get rid of it. That's why it has to go back to the Army.

6:30:33Speaker 19

It's kind of on loan from the military.

6:30:36Speaker 2

So it's not in the wrong hands.

6:30:38Speaker 19

Well, you don't want it in the wrong hands. That's true.

6:30:41Speaker 15

Okay, well, thank you for those questions.

6:30:43Speaker 2

I'm quite sure the Army had used it quite a bit before we got it. You better believe it.

6:30:48Speaker 1

Beyond you can be.

6:30:49Speaker 2

Is that all the questions? Oh, I started.

6:30:58 – 6:32:11Speaker 20

I will throw this out there to cut some of the decision-making. I understand I'm asking for $155,000 for a remodel of the police department. If that's not in this year's budget, I understand. At some point, I'm gonna have to do something to the building to create space at HQ, just internally. I don't think sharing offices at the captain's level is appropriate when we have to have difficult conversations with personnel if they're dealing with internal affairs. with different things like that. I think that one-on-one meeting is way more impactful with the employee, whether you're giving them praise or whether you're disappointing them for poor performance. But me sitting in front of y'all, if you end up cutting the $155,000, I understand that and I am not married to that project. I would just say in the future we would have to come back and do some kind of renovation to the police department. i think my focus right now should be on station five and ensuring that we have the appropriate funds to build a southern substation that will meet the needs of wellness way today and at least for the foreseeable future thank you thank you thank you guys

6:32:29Speaker 2

Yes, sir. Ready for finance? Yes, sir.

6:32:31Speaker 15

Come on down to Price is Right.

6:32:34Speaker 2

You started this and you're going to end this. Sounds ominous.

6:32:39Speaker 17

Hopefully we ended on a positive note.

6:32:46 – 6:38:19Speaker 4

I'm hoping so. All right. So much like the other departments, we'll start with talking about our current year in review. When I presented our proposed budget for this current year, this time, last year, I talked about this year being a year where we review and update policies. We brought 2 of those before you already. And thank you for your support on those. Currently, we are working the next policy we'll bring before you is 1 related to utility building and collection policies. And I'm trying to time the presentation of that with the presentation of the rate study. So, I do anticipate that coming for you before the end of the fiscal year. As, you know, we re, established ourselves as a distinguished audit award winner with for 2024. we do so that the goal and expectation obviously is retain that every year going forward. We do our 25 application in and it is in a review status as we speak. ONE OF THE THINGS I'M MOST PROUD ABOUT THIS LAST YEAR IS THE CREATION OF THAT POPULAR ANNUAL FINANCIAL REPORT WHEN WE DID PRESENT THAT AUDIT FOR 25. SO MY INTENTION IS TO CREATE A SIMILAR DOCUMENT FOR THIS BUDGET CYCLE AS WELL. SO ONCE WE GET THROUGH THE WORKSHOPS ON THIS, WE'LL CREATE WHAT'S CALLED A BUDGET IN BRIEF, SIMILARLY CONDENSED VERSION OF THE BUDGET ONCE WE GET TO THAT POINT IN THIS CURRENT CYCLE. Another accomplishment during the year is we updated the utility billing format in spring and. You know, as a side note, we're always open and receptive to adjustments and tweaks to that billing format. So I'd encourage both counsel and the public to let us know if they have recommendations on that. We control that. Oftentimes the nominal cost on that, but always open to feedback on adjusting the billing format. And then as you know, back in the winter, February, March, we launched resident and access with auto pay and phased out the former direct debit program. We had a huge increase in call volume and customer servicing during that point in time, but we worked through with patience and diligence and we're four months into it now and we're seeing the efficiencies we anticipated with that. So I'm happy with where we're at with that. Last two notes are more internal but informational, but we did complete our banking transition around the start of the calendar year and we're very happy with our banking relationships at this point in time. And lastly, last year, I asked for a council to consider establishing a tier job classification model for our non exempt team members. We did launch that a month or so ago. It was well received by the employees and I'm confident that that's going to help with retention. Going forward, which was certainly a goal of that initiative. So, once again, thanks to counsel for supporting that. All right, next slide shows you our current organization chart for the department as a whole. Currently 19.5 FTEs and we're requesting 1.5 additions for a total of 21 into the new fiscal year. And I'll talk more specifically about those requests in a moment. But while we're on the org chart, much like what we talked about with other departments, You know, we do have funding that's allocated to multiple areas. Generally speaking, the utility billing and collections team is all to the 4 enterprise funds. So there's no general fund impact by those individuals. And then on the finance division, majority of that is general fund impacted, but we do have some allocations in some cases to the enterprise funds. Next slide we put together just some quick department matrix to give you an idea of the volume that we're working with and this feeds into the discussion and on the. The communications department and the proposed 311 center, as you can see up top accounts payable, we're issuing over 16,000 per year equates over 300 per week. A utility billing call volume over 42,000, we believe we're going to be at the end of this year. That's over 800 calls per week with our utility billing and collections team. I think that number in 23 for them is a typo, but and I will verify that. But I know those last 3 numbers are accurate. And then those last 2 rows, um. in terms of shows you that steady progression and as you would expect to see with a number of utility uh water and sewer customers that we have we're over 31 000 for water at this point and close to 21 000 on the sewer side so that growth that annexation extensions of the service areas this is reflective of that did those numbers take into consideration the fact that the spring transition was an outlier That would not have impacted those numbers my understanding is those numbers is the actual number of bills that we process Oh, sorry utility the second row. Yes, that's included in that data

6:38:20Speaker 19

And do we know what happened between 23 and 24 to cause that jump?

6:38:24Speaker 4

I think that 23 number is a typo.

6:38:27Speaker 19

That's the one. Yeah, that's what I was referring to. I wasn't tracking which one you thought might have been a typo.

6:38:33Speaker 4

I will get an update on that, but I believe that's a typo.

6:38:36Speaker 19

And what is an accounts payable payment? What is that, and why is it down to 26?

6:38:43 – 6:39:06Speaker 4

That is the number of payments that are processed by our accounts payable team to all of our vendors. It does not include payroll. There's a few reasons why that number could be decreased. It could just simply be fewer payments made. It could be consolidation of bills with vendors. It's hard to explain.

6:39:07Speaker 19

Why would we have 16,000 vendors?

6:39:10 – 6:39:33Speaker 4

Oh no, we don't have 16,000 vendors. Those are the number of payments that we process. So some vendors we pay regularly on a monthly basis. Other vendors we'll pay sporadically. But you take all that activity together for the full fiscal year, we're processing over 16,000 accounts payable checks in the year.

6:39:33Speaker 2

That's basically pretty much everything we buy.

6:39:38Speaker 2

Most of it, everything we buy for class.

6:39:41 – 6:39:57Speaker 4

Yeah, we have reoccurring payments to, yes. Yeah, all of our accounting functions are centralized. Maybe I should have started with that point. Yeah, so we're processing the payables for every department in the city.

6:39:57Speaker 19

I'm thinking we're talking utilities. No, no, no, that's the whole city.

6:40:04 – 6:47:30Speaker 4

So, our, our team deals with tremendous amount of volume, even though it's going down and. Get a little ahead of myself and how long we go ahead and go to the next slide. It's a good transition to, um. Some of the proposals that are in the fiscal year, 26.7 budget. So I'll start in the middle for that purpose. Um. 1 of the, there's 2 big things that are driving a 28% increase in operational costs in the proposed budget for the finance department. 1 is related to software, additional software modules. The 1, I'm most excited about is that 1st, 1 vendor access with automation. this is another tyler module so it's with our current vendor but it's a new module and what this would allow is for our vendors through a secured portal to submit their invoices to us electronically and there's an ai component to that that would then take those invoices create that payable within our system and help us turn around those payments in a much faster time so it'll eliminate the paper pushing between departments before it gets to finance it would still retain the workflow approvals of all of our supervisors and managers and then eliminates that data entry that our ap team has to do so we make it significantly more efficient the the problematic part with that may be getting vendors to sign up so if we move forward with this we'll have be asking our our team to help us push out information to the vendors and and help with signups on that The other thing that that module will bring is the ability to electronically pay our vendors. That is not something that we are currently offering. But now we're in a point in terms of department stability, as well as with this module, where I'm ready for us to go that route. And we hear from vendors quite often, how come you can't turn around payments faster? Well, part of it is because we're on a primarily paper and manual process. And secondly, we pay by check through the mail. And so this investment would help in both of those endeavors. And the second bullet point there is resident AI assistant. This is the finance department being the hub, if you will, of the ERP system. And our assistant director, Jenny Cassidy, is the point person for all of our software audit and decision making that's going on right now. So this is something that would be part of the communications and 311 center effort. but we're showing it as currently in the finance department budget. This is, as it says, an AI assistant. That phone call comes in, they can help direct to how to apply for a building permit or how to submit payment for invoicing, any number of things across the entire city. But that software investment is included in our budget. The second thing that is driving that 28% increase in operational costs in our department is we're working on consolidating our city-wide expenditures into the finance department. So there's two line items within our department where the year-to-year comparison is up around 170, 180% increase. That is because currently we are allocating payments for things such as our banking contracts and our investment consultant contracts throughout the city. This is an effort to bring all that into the finance department and make that process more efficient. So you would see a corresponding decrease in the other departments for those 170, 180% increase that you see on those two line items. So it's budget neutral, but it is moved into the finance department. Then going back to the top is the bullet point on the requested 1.5 FTE positions that we're asking for. The utility billing customer service rep is the part 5.5, the part-time request. As Mr. Mathis was describing earlier and talking about the Champion Center, multiple departments will be contributing staff to that effort. We foresee two individuals rotating in and out of that Champion Center from the utility building team. So a lot of work that those two are currently doing will migrate with them into the Champion Center. However, I'm confident in saying that there's going to be at least some residual leftover within that team. i don't want to leave them completely without adjusting for that initially the request was for a full-time position i said i'll be glad to go to council and ask for a part-timer for this next year let's accumulate a year's worth of data and see how this pilot program goes and then we can reassess and next year's budget whether it's eliminate the part-time position altogether or to upgrade it to a full time but I would like a year's worth of data under this pilot program before we decide on the long term status of that role. And then the top one is for the finance division, and this will be a newly created position. Mr. Bain earlier referred to a position as a unicorn position and I chuckled because many times I've referred to this proposed position as a unicorn one. It is a newly created one. I'm envisioning it as a hybrid position, one that is rooted with a strong accounting base that will provide backup and a primary and backup roles to the current existing accountants on their compliant reporting to the state. This is our land lease report to the state. This is our local highway report to the state, fuel tax reports. There's eight to 10 different compliance reports that we do on a regular basis. This person would take on some of those directly and serve in a backup capacity with others. And frankly, backup training and backup roles within our department is an area that we are lacking. So this position could help with that. But on the more forward facing side of it and on the analyst side, what I'm seeing is envisioning is I'd like to take us now that our department is stabilized. I'd like to take us to the next level. And that is with forward facing improved reporting, whether it is within our budget book or developing a performance management programs and city wide. that would be part of the quarterly budget reports, and frankly, when it comes to budgeting decisions. I smiled yesterday when we were talking about the water department facility and what is our cost of operations in the department. This is a type of role in a performance management program that could have those metrics routinely calculated, reported on, and then, as I said, become part of our decision-making and budgeting in the future. So again, in summary, this is a position I see and envision as serving in both an internal and a forward-facing public capacity, and we're ready to make that next step.

6:47:34Speaker 19

Tell us about the Triple Crown.

6:47:36Speaker 19

Tell us about the Triple Crown.

6:47:41 – 6:49:35Speaker 4

Kyle, can we go back to the first slide that talks about the ACFER award? So in case you didn't hear, Councilmember Strange said, tell us about the Triple Crown. Triple Crown is not an official program. It is a term that finance directors commonly use. It's a self-appointed term for those as it relates to the GFOA award programs that they offer. They offer three different types of program awards. One is the Distinguished Audit Award, which we've reacquired. The second one is related to the Popular Annual Financial Report, which we just established and we have submitted and is in a similar review status for the 25 report. Then the third component of the Triple Crown is the GFOA Distinguished Budget Presentation Award. And that of the three is certainly the most difficult of the three to acquire. We did submit for it based off our new platform last year. I knew we wouldn't get it, and we did not, but we got invaluable feedback. So the intent is to get us to the point with our public reporting on all three of these to earn those three designations and thus becoming a self-appointed Triple Crown Award winner. So there is a tie into this position that I'm requesting selfishly or on the city's behalf for that triple crown designation. It would mean that we are a model city when it comes to transparency and fiscal reporting.

6:49:35Speaker 10

I want a picture of you with a triple crown.

6:49:43Speaker 15

on the balcony on third floor with the purple banner.

6:49:50Speaker 4

There are others that are much more photogenic than I am.

6:49:57 – 6:50:08Speaker 19

So how can we help you achieve the Distinguished Budget Presentation Award? What do you need from us as far as direction so you can frame it and apply it to the award?

6:50:08 – 6:51:15Speaker 4

Part of it is certainly the resources. partly with this position and possibly, probably an additional software module. But more practically at the council level is a strategic plan, an adopted strategic plan that we can tie to the budget, which by extension ties our daily, monthly, and annual budget goals to that strategic plan. And that's what GFOA is looking for, not only to serve as a reporting and transparency communications tool, but also something that says these are our priorities, here's how we plan to meet those through the budget process and then document that within the budget award. We get to that point, we'll earn that award. We don't have that strategic plan currently. We do at a department level in a couple cases, but we don't have one citywide. That would, I'm not saying we can't get there without it, but it would certainly help us tremendously.

6:51:17 – 6:51:42Speaker 2

You said last year you applied for it and you got some valuable, it didn't win it, but you got valuable input. So did you, have we One of the things I used to do when I did these things is I take that list of where we were shortfall, where we came in shortfall, and make sure I checked off our squares each year. And that's what you're saying that you're treating your plan as one of those things that cost us last year when you submitted it? Correct.

6:51:42Speaker 4

That was one of the primary reasons why we did not get it awarded.

6:51:48 – 6:52:01Speaker 19

What might you need from us? What are we missing? And you're gonna say strategic plan. I'm gonna call that circular definition. So you've heard all this. What are we missing? What do we need?

6:52:01Speaker 4

Some stated goals and purposes of the city.

6:52:05 – 6:53:22Speaker 4

So for instance, you know, it varies. I can draw upon my own experience. We had a very robust performance management program at a prior municipality. we had five what we call key performance indicators, KPIs. One was to establish the city as a safe and secure community. A second one was to be a fiscally healthy and responsible community, so on and so forth. These were five overarching broad citywide goals. And then the performance management program would develop a metrics um a series of metrics in support of each of those and we would regularly report to the city council what the status of all of those metrics and rolling up in support of that goal and that's the software you said yeah yeah so what do we need to do to get there at this point I have not included any software module for that program in this proposed budget because I didn't want to put the cart before the horse. I need a strategic plan on a citywide basis. before I suggest we invest in that.

6:53:23Speaker 6

Would you like me to work with him to present something?

6:53:25 – 6:53:54Speaker 2

Yeah, well, like I said, he said he got this value of input from not making it last year. Of course, that's one of the things, like I said, I used to do when I was in the military. I submitted for an award and I didn't get it, but he sent me the feedback and showed me what squares I didn't fill, so I go along and make sure in the next year to fill all the squares. He said the strategic plan, what's the other one? other ones that you didn't meet that maybe we can help you with, is what she's asking.

6:53:54 – 6:54:21Speaker 4

Yeah, the strategic plan, our budget does not have a documented strategic plan, so it is the major variable that we were deficient in in their review. I said a few moments ago, I'll say it again, I think we could still get to that award designation without it, but it would certainly strengthen us, not only from an award context, but just from basic Governance. Governance, thank you.

6:54:21 – 6:54:37Speaker 2

That's a perfect word. Your first two sounds great. Right, well, let's see what we need in Savannah, what we need to do to get the strategic plan accomplished, and then I guess after you get that done, we go to the next step.

6:54:37Speaker 19

Well, we've talked about attracting small businesses, right? Safe and secure came up, fiscally responsible came up.

6:54:45Speaker 2

I don't know.

6:54:45Speaker 19

Family-oriented.

6:54:47Speaker 4

I'd be glad to share my previous experience with some managers.

6:54:50Speaker 2

And are there certain requirements in your strategic plan that they are looking for?

6:54:58Speaker 4

They don't necessarily have, they don't want to dictate what our strategic plan is. They want to see the presence of one and have it incorporated into your budget document.

6:55:08Speaker 2

So there's no real requirements or no certain...

6:55:14 – 6:55:34Speaker 4

Right. Our goals are our goals. We established them. And then this position, in cooperation with the other departments, would develop a metrics program, i.e. a performance management program, in support of measuring our efforts towards meeting those goals.

6:55:42 – 6:56:10Speaker 11

that your strategic plan probably comes and is informed a lot by your comprehensive plan and your city business plan like that isn't that but I would imagine you would want it to be consistent with that and there's a lot of material and recommendations coming out of that even the small business stuff is it's a lot of that's coming from those things so that's kind of why I'm sitting here going if it helps you I don't see that we're that far away from being able to say

6:56:11Speaker 19

these are our top five targeted goals as a city for the next, what do you say, 10 years? What's the term of the plan? Five, 10, 20?

6:56:21Speaker 4

Ideally, these are our overarching goals that always exist. We always want to be a safe and secure community. Well, that's true. We always want to be fiscally responsible.

6:56:30 – 6:56:45Speaker 6

Listen, we've been here since 830. I'll get his vibe with him, and we'll sit down and chat. Okay.

6:56:45 – 6:57:30Speaker 4

Back to the presentation here. Capital, we don't have any capital. We don't have our own vehicles or anything like that. And then here's our fiscal summary within the general fund. So this is just the finance division within the general fund. I mentioned the 28% increase in operating. It's tied to, as I said on the previous slide, the two software module additions as well as consolidating some operating costs into the finance department division with the corresponding decreases in other departments. And then of course, 10.4% increase in personnel is directly tied to the proposed position. That is it. Thank you.

6:57:52 – 6:58:28Speaker 2

This year you gotta have four people to change it above that millage rate is my understanding. You can always go up above the millage rate whatever you set it at right now. say five or whatever, but you can never go above that. But you can always come back down. What is it now? 4.59. I would propose that we set a rate of 4.29. As the maximum?

6:58:28Speaker 7

The maximum? Yeah. I support that. What are you willing to cut?

6:58:44 – 6:59:05Speaker 10

you've got more than the tank what what is four points four point two nine is is less how much from four point three six zero one and then seven hundred thousand per point one mil four point two and nine you're looking at another meal or so in about one point two

6:59:16 – 6:59:57Speaker 2

Well, keep in mind, I think we just asked them to put some other things back into the budget as well. Okay. And I think when you prepared this at the 4.3601 or whatever, we was already at $1.2 million. short or whatever we we took out of reserve to balance it um our structural if i'm not mistaken that's what i read our structural deficit is around 1.5 1.5 1.5 okay at three point at four point five six we're advancing forward several projects

6:59:57 – 7:00:19Speaker 19

that comprise that 1.5. I mean, some of this is money that we've had allocated this year that's going to end up being a surplus that's coming into next year. So we're not really at a deficit. We're just carrying forward certain projects, which was one of the things I asked to see before we come back so that we could see it more clearly.

7:00:20 – 7:00:54Speaker 10

I'd like clarification on that because I thought you read if you read just the numbers that are in our book it looks like it's 6.5 million but with the definitions we approved it's 1.5 but is that 1.5 is that 1.5 just because of carryover or is it actually 1.5 in our current fiscal year expenses over revenues? Or is it both?

7:00:55Speaker 19

Yeah. I like looking it out so that we can see that information. But there's definitely carryover because the comp plan alone.

7:01:03Speaker 10

That's why I'm asking the question. Is that 1.5 new 1.5 I guess maybe is a way to ask the question. Right.

7:01:14Speaker 4

I'd like to go through the exercise instead of giving a number off the top of my head.

7:01:18Speaker 19

And we can't vote today.

7:01:19Speaker 4

I think it's a combination of both, sir.

7:01:23Speaker 10

But we have to give guidance on the maximum millage rate today.

7:01:26Speaker 3

Yes, the maximum.

7:01:29Speaker 10

But we have to tell them what we put on the resolution.

7:01:32 – 7:02:03Speaker 2

If you put the maximum millage rate today, let it go back there and work the exercise. You can always go down, but you can't go up. You can't go up. I would like, at 4.361, whatever you prepared it at, as I went through, I was okay with it. Of course, you can always come back down. And we just had, like I say, I think we just asked for a few things to be put back into the budget there. So I don't know where we are.

7:02:04 – 7:02:35Speaker 4

Mr. Bain, in my opening presentation, I had a slide that summarized the proposed additions for personnel right the general fund portion of that if i recall was six hundred and eighty thousand dollars so that's obviously new money that's new that's new money new structural deficit if you will right okay so that's certainly a portion of that 1.5 okay so i'd like everybody to have this information it's historical information on thurmont's millage from 1992 to 1998 the millage was 2.979

7:02:38 – 7:04:27Speaker 19

In 1999 it was 3.479. From 2000 to 2006 it was 3.729. So they got scared. But then in 27 to 2012 it came back down to 3.142. From 2013 and 14, it bumped back up to 3.79. And then 2015 through 2021, it was 4.2. So we are the highest millage right now that Claremont has ever been. And let's keep in mind, millage is a percentage. It's not a rate. It's a percentage. So as we've grown, I continue to come back to... growth should result in efficiency, and we're not seeing efficiency. And the homestead exemption went up in 2008 from 25,000 to 50,000. So in 2008, our council maintained a 3.142 millage for four more years before there was any increase. So that was 2008 when we went from 25,000 to 50,000. So it's 25,000 from 1980 until 2008. And then it went up to 50,000 in 2008. So just kind of historical context as we're talking about what we can and can't do. I just look at this myself and say for 30 years, councils operated at 4.2 or below. For the most part, they were under 4.0. And so... I will vote with the lowest two votes on July 28th, whatever they are. And I think our staff is competent and capable of backing into it. I think staff could work it out to get that done for us.

7:04:27 – 7:06:44Speaker 10

I'm not willing to have that as the max. At a minimum, I'm willing to do the 4.3601, which was the panel budget presented. Because I would want to know then specifically when we enact, because there's two different votes, we enact the millage rate and we approve the budget. I would want to know before we, so saying that the max is going to be the rollback, If we then decrease that from there, I would want to know what that means for our than our budget before we approve that budget. That's why I'm not willing to say the Max is 4.2 right now. Because, like, I'm not. As it's presented, I'm already concerned philosophically with the standpoint of a second year of a structural deficit being proposed in the budget. And so that has me concerned already. But I think that at a minimum, the maximum should be what was presented at the 4.3601. And if we want between setting that and approving through the hearings and the workshops to make adjustments, we can come down, but we can't go above that. Can't go above. And so we say, as presented, this would be the maximum. um but we might still have opportunities to find ways to to make that less i i just i haven't heard anything other than a a desire a personal desire to be less um strategically or operationally to support that anything lower police alone 655 000 that they said Well, okay, but we're also rolling over $6 million for EMS that we don't have yet. So we could say that we could put that back in. We don't.

7:06:44Speaker 19

It's been taxed by the payer.

7:06:46 – 7:07:15Speaker 10

But we don't have an EMS program. So I get that. That's what I'm saying. That's included in here right now too. I'm willing to say that's the max. And then we as a council have to figure out, is that what we actually implement? Or do we go less? I'm not willing to set that max at a lesser rate today.

7:07:16Speaker 7

If we did 4.29, could you make that work?

7:07:20Speaker 6

I'll do whatever you tell me I need to do. That's my role.

7:07:23Speaker 7

Can you make that work?

7:07:27 – 7:07:45Speaker 6

I mean, she's just named off $600,000. I just have to look at it. I'll do whatever you tell me to do. I'll figure it out. So whatever the majority of you tell me to do, I will do. I've given you a budget, and now you just have to tell me what you want me to do.

7:07:46 – 7:09:16Speaker 2

Well, we can go ahead and do it. And I stand with you, Mr. Bain. I commend you all for taking the initiative to go ahead and do the rollback right and prepare it. Now, if we want, if any, Mr. Peterson, if you want to look at going lower than that right now, my suggestion is you go through the budget and you say, hey, we start going through it. What you going to cut if you go lower? Mr. Scott, you can tell them basically if we go up, The 4.29, what we will get and how much more we have, how much we need to cut from the budget to get it there, to get where you need to be. But right now, what I'm seeing is you presented us with a product at 4.3601, which is less than what we were sitting at, so we got a reduction there. And I think we also had to go into, if I'm not mistaken, what I read, we had to go in and use some fund balance to get it balanced. Okay. I've heard, let's talk about add some more things in here. So that means we're gonna have to use more fund balance just now, just to keep it at full point of what you prepared it at. Which is, if we go back, I don't know, I can't remember how much money we was throwing back in here, what we just told people to throw back in I think the only thing we said was the IT. I don't know.

7:09:16Speaker 10

Did we ask any other department to add anything back in?

7:09:19 – 7:09:44Speaker 19

If anything, we found that building services had a surplus. We found that our health insurance has a surplus. I mean, we're sitting on millions of dollars of the taxpayers' money. Tens of millions of dollars of the taxpayers' money. Look, you could go 3.0 and I'd say yes. I'm that serious about it. We have that much money that we're sitting on that the people have paid.

7:09:44 – 7:10:00Speaker 7

I think we owe it to the taxpayers. Just because everybody says valuations go up, we're getting all this additional money. Should we penalize the taxpayers? We have the money. I think 4.29 is a good number to go with.

7:10:00 – 7:10:31Speaker 2

You're right, you're sitting on the taxpayer money and you've got all these projects that, hey, some of it can be used for some of the projects we've got out there, like the fire station, and maybe we don't have to go into so much debt services and everything doing these things. We don't do that. Yes, me and I was here when we raised the right. That was the whole idea when we raised the taxes before because we anticipated having to build new fire stations and all these things. So to keep us from having to go in so much debt service, yeah, we raised the rates and everything to try to generate a little bit more. That's not true.

7:10:32 – 7:13:10Speaker 19

It's not true. It's not true because only 21% of that budget went to police and fire. 44% went to parks and recreation. The public was told we needed it for public safety, and that is not what it was used for. And we also took out a $15 million bond for the fire station. So it's factually inaccurate what you just said. The public was tricked into... I mean, we were forced to pay. The public objected. I was at every single one of those meetings when we went from 4.2 to 5.06. The public only spoke against it. The only people who spoke for it were staff who came to the dais and to the podium and said, Please do this, so I can get a pay raise please do this, so I don't lose my job, which was not accurate when you looked at the actual budget. In fact, going from the 5.06 budget to the 5.0 to which it was a whole issue with the budget police and fire fire actually fire inspection took a cut of $40,000. I mean, it was just so inaccurate and misleading to the public. So yes, do I have a sense of justice that needs to be served? I do. When I look at the history of how this city has operated and I see that we were under four for the better part of 20 years, yes. Is it a matter of principle? Perhaps. Do I believe in small government? I do. Do I think that we have millions of dollars to make it right? Yes, I do. Am I worried about 2028? A little bit, but I think we can figure it out. It's only a little bit, actually. I'm certain we can figure it out. And what I'm hoping we can all agree is that we're willing to give council staff direction to figure it out. Because if we don't give them direction to figure it out, and then we're just fighting, and then the public is fighting, then nothing gets done. But if we say, you know what? Hey, let's have a wild hair in this. What if we did 3.9? Show me a budget at 3.9. What's that look like? You know, I stood at that podium and said, can you just show me a rollback budget? And I was told by the city manager, I serve at the pleasure of the council. No, public, I'm not going to show you a rollback budget. I refuse to do it. That was wrong. So maybe we say, hey, we'd like to see a 3.9. Show me one. Show me a 4.2. And then we've got a 4.36. And we can look at all of them and see, instead of this game that was played of, well, we're going to have to cut services, well, show me. We have so much money that that's not even true. We don't have to cut services.

7:13:10 – 7:13:27Speaker 10

Then in that scenario, we should advertise the maximum millage rate at 4.3601. Because we can't go above it, but we can certainly go below it. I won't vote for it either. Well, I guess we need to provide consensus. So 4.29. I'm okay with 4.29.

7:13:48 – 7:14:05Speaker 2

Ms. Strange, let me say this. I don't know where you got $15 million, $15 million for a bond service. I don't recall any debt services going out for $15 million of fire station. We applied for it. And one of the things that I'm starting to get very aggravated by, you keep throwing out these numbers.

7:14:05Speaker 19

It was $900,000 because I know the budget. I went through every line of it.

7:14:08Speaker 2

We haven't even did a debt service, but needed a fire station yet.

7:14:11 – 7:14:25Speaker 19

Was it $900,000 in the budget in 2025 to go towards that? I agree with you. It wasn't what was presented to the public. And that's why I ran.

7:14:45Speaker 2

Another thing, yes, as they were doing our budget process back in those days, we presented different budgets at all different rates, about five or six different rates.

7:14:55 – 7:15:11Speaker 19

Yes, all above. Nothing was balanced at the current rate, let alone the rollback. Everything showed a deficiency, and it was all above 5.0. I agree with you. You're right. And it was wrong for council not to hold the city manager accountable.

7:15:11Speaker 2

What we're trying to do right now is going to show a deficiency. So my thing is, what are we going to cut?

7:15:16Speaker 19

Do it without a deficiency.

7:15:17Speaker 2

What are we going to cut?

7:15:18 – 7:16:04Speaker 19

Do it without a deficiency. I'm fine with that. Now, we've got capital projects. We've got to spend down. We either have to spend down or give back to the public the $20 million in unrestricted funds. So we need to have a plan for that. That needs to be clearly communicated. And frankly, I'd like to see the rollback, or there's projects that we had several council staff members say, I'm applying for a grant. I'm applying for a grant. Well, it'd be kind of nice if we said, let me approve the budget. Here are items that you can bring us an amendment for if you get these grants. And we might be able to say, okay, when that item comes to us as a budget amendment, it was included in the budget process that we anticipated it, and we were gonna apply for a grant for it.

7:16:04 – 7:16:51Speaker 2

Mr. Wagner, Mr. Scott, what was it, 4.29? Prepare the budget, let us know what it need to be, what, I guess what you need to do is go back and prepare a budget at 4.29 and give us recommended cuts, okay, to get a balanced budget. Please, sir. The next workshop, I don't know when to schedule the next workshop and all, if you can present us all with that and everything. We just have to go through it and throw a cut at the department's head and get with the department's head and see what cuts they don't have any problem with. Please, sir. Yes, sir. Yes, sir.

7:16:52 – 7:17:18Speaker 4

I'd like to clarify your request. We'd like to clarify your request there. We haven't talked about this in this forum. There is a, I mentioned the revised law on the calculation of the maximum millage rate. In addition to that, there's a new requirement in the budget process to where we have to publicly present a 10% reduction plan for the city budget.

7:17:18Speaker 9

That's right.

7:17:18 – 7:17:32Speaker 4

So my question is, given your request you just made, do you want us to go through that exercise before we do that 10% exercise? Or do you want that to be part of the 10% exercise? It's part of both.

7:17:33 – 7:17:49Speaker 2

Yeah. Okay. Show it, well, Maybe if you, what was it when you reduced it, when you prepared the budget from at 4.36?

7:17:50Speaker 4

Our structural deficit was in the neighborhood of $1.5 million.

7:17:55Speaker 2

Did it meet the 10%? Is that why you went at the rollback rate?

7:18:03Speaker 4

Because of the 10%? I'll defer to Mr. Van Wagner as to why. But as I did say during my presentation, at least partially because of the new maximum millage rate calculation.

7:18:12Speaker 19

10% reduction of what?

7:18:15 – 7:18:48Speaker 4

So the new requirement, as I understand it, requires us to publish a plan to reduce the budget by 10%. And as I understand it, that is the citywide budget. So if, for instance, we have a $100 million budget, we have to present a document that shows what a $100,000, excuse me, $10 million. $10 million reduction would be. That could be something as simple as reducing $10 million of the capital or it could be much more substantive and itemized. But we have to produce a plan.

7:18:48 – 7:18:59Speaker 16

We have to reduce it. We don't have to adopt it. We just have to show that we tried to cut 10% and then have that on our website showing that we actually sat and met and tried to cut it.

7:18:59 – 7:19:24Speaker 2

I guess the question I really have on that, Mr. Scott, is the fact that is it 10% of what we budget now or last year's budget? I understand it is for the proposed budget. Would proposed budget be 10% from last year's budget? No, this year. That's a little crazy. If I sit here and prepare a budget right now, how am I going to reduce it to 10%?

7:19:26Speaker 16

That's why I think they say you don't have to adopt. We don't have to adopt it.

7:19:30 – 7:20:30Speaker 10

But I think if it has to be based off of our proposed budget, my understanding of the interpretation was what Mr. Borer is saying is that essentially your whatever the municipalities or the government, because it could be a county as well, whatever the government entity is proposing for that next fiscal year budget, that they also have to publish a 10% reduction of that. So if that's the case, there was just consensus here to to have a max millage rate of 4.29 so i think then that's the however you have to get the budget to that 4.29 and then 10 from there because that's that if that's essentially what was the direction that was given that makes sense can can we can we get with mr mr y and find out the official ruling whether 10 on last year a reduction of 10 last year

7:20:31Speaker 2

So let's be clear.

7:20:32 – 7:20:56Speaker 19

When we look on page one, we have all of our fund balances. expenditures, they total $168 million. So based on your interpretation, if we were to approve this current budget that's identified here, we would have to show what a $16.8 million reduction would be. Correct.

7:20:56Speaker 4

In a separate document, separate standard.

7:21:00 – 7:21:15Speaker 19

But here's why I struggle with that a little bit is, for example, we're self-insured. So we have $8.5 million of that is the self-insurance policy. They're not talking about the general fund?

7:21:15 – 7:21:31Speaker 4

It could be anything. As I understand it, it could be anything throughout the entire city budget. And we are not beholden to that. We just have to document that we went through an exercise to identify what a 10% reduction would look like. See, it's a state law.

7:21:31Speaker 19

It's a state law.

7:21:34Speaker 2

I thought the law was reduced last year. This year's budget would be 10% less.

7:21:41 – 7:22:07Speaker 4

That doesn't make sense. But it's a requirement we have to meet. And then a side note, and then not really related to budget, but beginning in calendar year 2027, we have to publish a quarterly report showing all the compensation of all employees in the city.

7:22:07 – 7:22:35Speaker 2

There's a lot of new requirements that come to us. And that's one of the reasons I'm a little afraid about trying to set our millage so low because people, we're going to find out, you keep trying to reduce this millage in a year or two, you're going to find yourself in a lot of financial trouble, okay? With the laws and everything else we got coming. Even though you're sitting here thinking we're reducing the budget and all, cost of operating is still going up.

7:22:36 – 7:23:01Speaker 19

And if we hadn't raised the millage from 4.2 to 5.06, I might feel differently about it. I mean, I might agree with you if we hadn't raised it so much. But we raised it, and we should have. So as far as I'm concerned, everything on the 4.21 is not a cut. That's where we should be. If we just kept the millage the same.

7:23:02 – 7:23:38Speaker 10

I would encourage my fellow council members to... save their arguments for the actual meeting. It goes down to a philosophical conversation of what you want for your budget and what you want for your real estate. We have given the direction in the spirit of moving forward. We talked about that earlier. The consensus was given. It's 4.29. We're going to ask for clarification on the 10% reduction. I believe Mr. Bohrer is correct on that, how I've read it. I guess we'll turn you off for that final clarification.

7:23:46Speaker 2

Yes, there is a relatively new Florida law that requires municipalities to perform a 10% budget reduction exercise and

7:24:12 – 7:24:30Speaker 16

But it's important to understand what that requires. The law does not require cities to actually cut their budgets by 10%. Instead, it requires them to identify and publicly show how they could reduce the tentative budget by 10% while protecting essential public services. We have to do this at least 14 days before the final adoption of the budget.

7:24:32Speaker 19

So water and sewer, police and fire won't be affected.

7:24:36Speaker 2

So what we're at right now is $168 million, so that's $16.8 million we have to show up.

7:24:46Speaker 4

It can be as simple or as complex as what we want to make it. We are not beholding to it, but it is a required exercise. A required exercise.

7:25:00Speaker 2

And of course, if you could use that 10%, I guess we have to look and see what leverage rate we would need to be at to balance everything.

7:25:10Speaker 10

I don't think that's part of the requirement.

7:25:12Speaker 15

That's not what it said. No, I don't think that's what it said.

7:25:17Speaker 4

That's why I asked the question, Mayor, in case you were thinking in that context.

7:25:23 – 7:25:40Speaker 2

I think if I'm going through this exercise and they tell me to go through this exercise a couple of budget by 10% and say the state laws say you mandate we cut it 10%, how are we going to finance it?

7:25:41Speaker 19

It's an exercise, so the point is just to go through it.

7:25:44Speaker 16

It's an exercise, and it shows that we have to show specific things that we're going to cut in the exercise, and that we must post it on our website.

7:25:54 – 7:26:53Speaker 19

Well, I mean, for example, if we spent $200,000, excuse me, if we spent $655,000 on trees, we would be $655,000 towards that $16,000. So we might say, we're going to spend our tree fund. I mean, one of my complaints is we're taxing people, but we're not spending. So part of this would be if you look at our, I mean, if we look at our rec impact fee, we've got $11 million, almost $12 million in our recreation. Let's put a plan in place for how we're going to spend it. We've collected it. We're not spending it. So, I mean, that right there, we're at $12.5 million. without trying. So I don't think it will be that terribly difficult. And that's where this capital piece becomes helpful because we can say here's projects and here's the fund that's coming from and however you stand on it. Actually, I think that process will set a really good opportunity for the next few years as councils go through this.

7:26:54Speaker 10

But I don't think it's to show how we spend it. It's how to reduce it. So you can't say we're going to spend it.

7:27:01Speaker 2

It's to say that you have to take that out from your expenditure line. The expenditure line. Not how you're going to spend it. Not how you actually reduce it.

7:27:10Speaker 10

It's not actually reduce it. It's actually cut.

7:27:13Speaker 15

Yeah, it's not spending it.

7:27:15Speaker 10

It's cut. And again, as Mr. Borr has said multiple times, it's an exercise. We have to put it on the web to comply with the state law to show

7:27:22 – 7:27:34Speaker 19

So, we might say, just make the knowledge 2.0 and then we can use all the money in our impact. All right.

7:27:34Speaker 2

Mr. Mr. you, you are okay. Okay.

7:27:38Speaker 10

I do want to just ask questions. Do we have what is the plan moving forward with workshops and conversations relative to village and budget?

7:27:47 – 7:28:02Speaker 4

So, on the 28th, you'll adopt the maximum military. After that, there's nothing officially scheduled until the first trim meeting in September. But from there, I'll defer to Dan and Rick.

7:28:02Speaker 19

We have the August workshop.

7:28:06 – 7:28:22Speaker 6

I'm going to recommend we get together again in August. Yeah. Yeah, we can show you suggestions we have for budget change as well. Let's talk about that 10%.

7:28:22Speaker 19

Yeah, I think we all have the 18th available because the CRA, no?

7:28:28Speaker 10

I don't, but I mean, that's...

7:28:29Speaker 8

He was on the calendar already, right? Yeah, I know. That's what I'm just saying.

7:28:32Speaker 10

I have a conference I have to go to for work, but that's, I mean, that's... I was going to call in for the shade meeting at 3 p.m.

7:28:41Speaker 19

What about what's the next week look like?

7:28:42 – 7:28:54Speaker 6

So cancel that one? We have a council meeting on the 25th. Could we meet early? I mean considerably early before a council meeting?

7:28:54Speaker 19

I don't know that we need to spend a great deal of time. You guys are the ones doing the work right now.

7:28:59 – 7:29:18Speaker 6

It depends how many questions you have and if you want to make different suggestions. Well, that will do, but I'm more thinking you're going to weigh in on the reductions, because we're going to say this is what we recommend, and you're going to say yes or no to those reductions.

7:29:20Speaker 6

To get it to the millage. Oh, those. Yeah.

7:29:22Speaker 18

But it's not going to be that.

7:29:32Speaker 19

Scott, what is the best report for us to look at on that 10% exercise? Is there an overall budget somewhere?

7:29:39Speaker 4

There was an informational bulletin put out by, I forget whom, but I will find it and distribute it.

7:29:47Speaker 6

Do we need to discuss that in the workshop? The 10%? No, the 10%. The 10%, yes, right?

7:29:54Speaker 16

Yeah, that has to be at a workshop.

7:29:56Speaker 6

But maybe not the reductions?

7:29:59Speaker 16

The specific reductions that we're doing before that exercise, you know, we do that whenever we can, we can do that.

7:30:05 – 7:30:19Speaker 6

Yeah. So that could be in a council meeting. So to answer your question, I think just to 10%, just reduction in the budget is what we have to show at some point.

7:30:20 – 7:30:38Speaker 10

It seems like that's more of a. Yeah, I was just more wondering, are we having any more budget workshops? I know we currently don't have any on the calendar. And so if not, then it'll be handled in council meetings and the trim notice meetings.

7:30:38Speaker 6

Can we do that in a council meeting? Talk about the budget? Yeah, the 10% reduction.

7:30:48Speaker 16

I don't know for sure. I talked about a workshop and I didn't say you had to do it by a workshop. So potentially we can do it, but I'll have to listen to that.

7:30:56Speaker 6

Can we get back with you on that? Yep. I've got to just ask Christian to weigh in on it. Sounds good. But we need to do something in August.

7:31:05Speaker 6

One way or another.

7:31:18 – 7:31:41Speaker 19

Do we spend $1.2 million on the CRA? If you look on page 8. Am I reading this right? On page 8, it shows fiscal year 27 proposed CRA fund $1.2 million. Is that a balance or is that an expenditure?

7:31:49Speaker 7

Do we have anything else?

7:31:53 – 7:33:43Speaker 1

No. We're finished? We're done? No. Are you okay? Thank you. you

This transcript was automatically generated from the official public meeting video and is presented unedited. It reflects remarks made on the public record by elected officials, staff, and public commenters. Transcript accuracy may vary; view the original recording for reference.