Library Board of Trustees - Regular Meeting

Wednesday, June 10, 2026

The Library Board of Trustees approved meeting minutes and the agenda, then discussed upcoming summer programs, including a summer reading program with a dinosaur theme for children and a punch card system for adults. They also reviewed a new community satisfaction survey for library users and clarified library card eligibility.

About this meeting

Government Body
Library Board of Trustees
Meeting Type
Library Board Of Trustees
Location
Liberty Lake, WA
Meeting Date
June 10, 2026

Transcript

231 sections

0:18 – 0:32Speaker 6

And it looks like we're all present and accounted for today. Our first piece of business is to approve the meeting minutes from our main meeting. Oops, everyone's got a chance to take a peek.

0:34Speaker 3

Move to approve them. And last, everybody, please have a chance to do it.

0:39 – 1:02Speaker 6

I still move to approve. Still move to approve. Is there a second? Second. Second. Okay. Any discussion? All right. All in favor say aye. Aye. And any, sorry. I'll take a motion to approve the agenda for today.

1:03Speaker 7

Motion to approve.

1:06Speaker 6

Okay. All in favor?

1:09Speaker 4

Aye. Excellent.

1:10 – 1:28Speaker 6

Thank you. Jenny, do we have anyone for citizen comments? Sorry, I'm pulling up the online portal. Okay, so I don't have anyone online.

1:28Speaker 1

If you'd like to make a citizen comment, you can send me a message in chat or raise your hand in person. You have three minutes to speak and there's an opportunity at the beginning and to the end of the meeting.

1:41Speaker 6

Then we'll move on to reports. We don't have Mark here today. Is there anything from him?

1:48Speaker 1

No. He's at another meeting at City Hall. He couldn't make it today.

1:55 – 2:11Speaker 4

The French report would be the same as last month, that we have two of our biggest fundraisers coming up soon. The book sale is not quite two weeks away, the 19th and 20th.

2:12Speaker 5

This room will be

2:14 – 2:59Speaker 4

with books, all kinds of books. Also, there's puzzles and some videos and other kinds of things. So that takes place the 19th and 20th. The city is very helpful. They will help us set up tables and their staff. So Friday is actually Juneteenth, which is a holiday for this city, I think. So are they helping set up stuff on the 18th?

3:00Speaker 1

Yes, all the guys are coming by the 18th at 8 a.m. to help set up the room.

3:05 – 3:31Speaker 4

And then the other big fundraiser is the Summer Soiree, and that's coming up in July 15th. It'll be held at the Liberty Lake Winery. There's live music, outdoor games, auction items, like silent auction.

3:35 – 3:46Speaker 4

It's just a fun event to really raise money for the things that friends support. I hope you can all come here. You can buy tickets online.

3:48Speaker 5

It's not sold out yet. It's not really a thing.

3:52Speaker 3

Not yet, but it's getting there. Lots of tickets sold already.

3:58Speaker 4

That's great. And we're getting new t-shirts. They just came in. Friends of Liberty Lake Library.

4:12 – 4:50Speaker 1

In other Friends news, this morning we had five or six of them that came here to the library to help stuff summer reading bags. So we had over 600 bags. They stuffed them in a little bit over an hour. So we were very grateful to have them. So this year, we do it every year, but we've never done this volume, this many bags. But this year, when the kids sign up for summer reading, they'll get a summer reading back that has the calendar and then like some snacks and treats in it. They all have to do with the dinosaur theme for summer reading.

4:50Speaker 3

Sandy, could you repeat again the date that the kids come in to sign up? Is it June?

4:58 – 5:12Speaker 1

June 15th. So let me share my screen with you because I have some stuff I wanted to show you. Okay.

5:16Speaker 1

Mikayla's going to go first with teen stuff.

5:18 – 5:49Speaker 2

Oh, sure. So for teens, we're doing Teen Tuesday all summer again. So we have an event every single Tuesday for teenagers to come in and do. They are mostly like art or science-based programs for them. We have Nerf battles, of course, all summer. We do one a month. That's usually pretty well attended. And then at the end of the summer, we're having, just like we did last year, that museum quality box from the Burke Museum on the west side of the state. We'll have another one of those and we'll do some special events with those as well.

5:50Speaker 7

Could you explain that a little bit more?

5:52Speaker 2

Yes. So the Burke Museum, it's like Seattle-ish area. This is Seattle. Yeah.

5:57Speaker 4

It's right by the university campus.

5:59Speaker 3

Yes. I'm familiar with that.

6:00 – 6:23Speaker 2

Yeah. So they send, you can ask them to send you boxes. So they have like boxes of like mammals or boxes of fossils or different sorts of things. But there are museum quality pieces that actually get shipped to us. And then like the kids can actually touch those things and observe them and like actually interact with like museum quality like specimens.

6:23 – 6:43Speaker 3

They send. They send. This. They send instructional material with it and a video of a person who. who did an explanation beforehand? Yes. I'm just curious because it's out there.

6:43 – 7:04Speaker 2

It's really cool. They usually, like a week or two before we get the box, they will send me all of their instructional materials too. So we don't have to use it. We can. But there's usually some videos related to whatever is in the box. And they're lesson plans because they do also do this for schools. Lesson plans, videos, and then suggested topics.

7:05Speaker 3

The one that was directed towards.

7:08 – 7:25Speaker 2

We're going to, we use it for like all ages. So last year, what we did, we had like a, like a pop-up museum, like just up all the time. And we did a story time where the kids got to all, like younger kids came and touched all the dinosaur bones. And then the teens, we also did an event with them.

7:25Speaker 7

So we kind of hit all of the all age groups. So when did you say those would start showing up?

7:30Speaker 2

Those would be like the last week of August and into September.

7:35Speaker 1

Obviously, because it's dinosaurs this year, the boxes were very popular. Yes.

7:41Speaker 7

I assume you socialize with social media and all that. Are you able to also socialize with local schools?

7:48Speaker 2

If I get it out to them ahead of time, yes.

7:51Speaker 7

Isn't it really cool? People take advantage of it. Principals will send you letters.

7:57Speaker 6

Absolutely. Yeah.

8:02Speaker 2

It's a cool program.

8:05Speaker 3

How did you come across it?

8:08Speaker 2

The Washington Library Association conference that I went to maybe two years ago, they did a presentation on all the materials.

8:19Speaker 1

And then will you talk about the punch card for adults?

8:21 – 9:04Speaker 2

Yes. So adults can also participate in summer reading. should all try it. Our punch cards for adults are designed to be like low barrier. So there are five punches. You can read a book on your own. You can read for an hour with your kids or your family or to your neighbor. I don't care. You can go outside and do like outdoor activities try new recipes or use one of our museum passes to go do that so all of those things count for punches and come to a program right and come to programs at the library um so once they get five punches they can turn in that card they get to a book for free to keep and also you get entered into a raffle for big prizes at the end of the summer

9:05Speaker 7

I don't think you should set lower standards for the panel.

9:10 – 9:40Speaker 2

I do that because I know the years where we've had higher barriers, we don't have as good of participation. So especially that one about reading with your family, like that's a big like because we really encourage the people who are signing their kids up. to also participate. So that's a big one for sure. I know you can do as many as you want though. You don't have to stop at five. Yeah.

9:40Speaker 1

We had somebody last year. She filled out like 20 of them. Yeah. Yeah.

9:44Speaker 2

Yeah. Keep going.

9:46Speaker 1

And I think hers was all books.

9:48Speaker 2

Yeah. She, yeah.

9:50Speaker 2

She read a lot. Yeah.

9:53Speaker 1

Mine would have been like, read five hours with my kids, tried a recipe, done.

10:05 – 15:33Speaker 1

So for kids summer reading, I wanted to show you guys the reading log first. So as you can see, dinosaur themes. So for the, we have two of them. The zero to five is read 30 minutes. And then this one up here is the six to 12 and it's read one hour. They mark off a dinosaur foot and then they get to come in for three prizes. The prizes we're doing this year are prize number one is a book. Prize number two is a like food incentive coupon. We have McDonald's and Papa Murphy's are two big donors this year. So they'll get a free pizza kit or a free dessert coupon at McDonald's. And then our level three prize is the stuffed animals that you guys have seen in the past. If you notice, we switched up the order of what the prizes are this year. And then we also have the partnership with the Hub Sports Center. where they can get their key tags for doing different challenges. This year, our challenge is a fossil. It's a fossil badge that they earn and they have to go outside in nature and find something that they think could turn into a fossil, you know, like a leaf or they found a footprint in the ground, like find something that they think could become a fossil and then either write about it or draw us a picture about it and then bring it into the library and they can get their fossil finder badge. So all dinosaur scientist themed this year for us. And then if they finish all their reading log, they can get entered in for our grand prize drawings as well that we're doing. In the past, we've put all of the tickets into one box and we just draw out things. This year, we're going to have the prizes displayed with little jars and they get to pick what their tickets go into. So if you look along the bottom, it has extra things that they can do during tickets as well as reading. And so they'll get to pick which prize that they are entering in for. So that's the reading log. And then we also have our summer events calendar. So we're having story time Monday through Thursday. Mondays is at the park at Rocky Hill Park right up here up the road. um tuesday wednesday thursday at the library every wednesday is our activity that we're doing um we have some that are sign up programs and then some that are just drop-ins so like our kickoff program on wednesday the day school gets out is a drop-in where they can come and do a bunch of dinosaur activities. Reptile Man, who's at the high school, has obviously no registration to show up at the high school. And then we have Cecil Magician, who's going to be at Pavilion Park, which is anyone can come. And then we have some other crafting and science-related programs throughout the month that we're doing. And then our final presenter is Hylia Hula Hoop. some kind of carnival hula hoop show. I'm sure it's going to be awesome. That one's on a Saturday because that's the only day we could get her. And it's also going to be at Pavilion Park where, you know, we have the bowl and we have the stage. So we're really excited. And then I do have once a month, Miss Crystal still coming in to do bilingual story time one Friday a month. And we're hoping to keep that partnership going throughout the whole year. So, you know, once a month she'll come. She does Spanish story time with us and she's wonderful. And it's had pretty good attendance. So we're really excited about that. And if you guys remember, we have Miss Chelsea, who started with us in May. And Miss Kathy, who's our new children's librarian, she started with us on Monday. So she's here and they have both been working their butts off, getting stuff ready for summer reading right here under the wire. But they are both very put together and passionate. They've done amazing things so far. So we're really excited to have them. Let's see. The other things I wanted to mention, as you guys probably noticed driving around town the past two weeks, we have had A lot of construction on mission. So Michaela will attest our phone was ringing so much with people being like, how do I get to you? Because so many times the roads just looked like they were completely closed or you could only go one direction. All of the side roads were closed. And then also our parking lot was closed because they were refinishing our parking lot. So it was definitely like a trial by fire, but I'm glad personally that they did the parking lot at the same time. Cause if the other, the other plan had been to start the parking lot next week when school gets out. And I was like, absolutely not. Like it's going to be summer. I mean, it's going to be so busy. And then people would have been like, I lived through that. And now I can't like, it's just continuing. It's still an issue. So it's all done now. We did have parking, obviously, next door at the police department. And we did have a curbside spot set up. And we did have people take us up on the curbside.

15:33Speaker 5

Did they make the spot smaller? I swear.

15:38Speaker 5

And I parked over the line.

15:40 – 15:51Speaker 1

They did not make the spot smaller. But I have noticed that with my car where I can never park properly here. But then I go to Safeway and I'm like, I can park just fine.

15:52Speaker 6

So we do have small spots. We have small spots.

16:19 – 18:41Speaker 1

So we did not, like I told the staff, like if somebody calls and they're like, I can't get in, renew their books, renew their books. We don't have overdue fines. So that definitely helps. But I will tell you. So on Monday I was giving Kathy a tour of the library and I showed her where the book drop was and I opened the door and I was like, here's our book drop. And I looked down and I was like, I feel like there's way more books in here than there normally is on a Monday. But I don't normally check in the books. So I looked over at Jessie, who was at the counter, and I was like, is there more books today? And she's like, yeah, I feel like there's more books today. And then Chelsea walked by, and she's like, it's because of the construction. People are finally able to make it over the weekend. And so everyone brought their books back. So it took us all day on Monday to check in all the books, which is not normal for us. Unless it's a holiday, like a holiday weekend, that's always the case. But I was just like, it's a random Monday. So yes, a lot more books coming back this week than last week, for sure. So now it's all done. And we can move on to being busy for summer reading. So that's everything I have for my report, aside from Michaela, who I meant to introduce when we first started, but I didn't. So Michaela is going to be filling in for me while I'm on maternity leave. So I invited her to come to the meeting today to sit through the meeting, meet you all and be up to speed on what we're working on. over the role when she leaves when she gets it when she gets a text from me yes i texted her in the car yes no no planned date yeah no plan date yeah yes whenever the date now yes Yes. But we've been meeting weekly now to go through all of the items to get her all up to speed. If you remember, she did do it for me three years ago. And she's like, oh, great. I got to do it again.

18:41Speaker 3

16 weeks. Yes.

18:48 – 19:18Speaker 1

whenever that day starts, I'm planning to work up to the day that it starts just so you get more time with the baby at home afterwards, you know? So babies, yes. Babies. Yes. So, um, I have six, four and turned three last week. So yes. It's my biggest gap. So I'm happy about that. With the bean tube. That worked out great.

19:19Speaker 5

I think they're making up for it with the bean tube.

19:28 – 19:40Speaker 1

Yes. So the big thing that I wanted to talk to you guys about today is our community satisfaction survey. So let me find my window that I had it in.

19:41Speaker 2

Is this it? I swear this is where it was. Maybe I just need to refresh.

19:44 – 22:23Speaker 1

Yes, here it is. It's coming. So as you know, the city each year does a yearly community survey. And there's one question about the library on it. So Mark asked me to come up with a library specific survey that we could put out once a year. I elected to do it in July because that is our heaviest traffic months of the year. So we're planning to push this out in July. We are planning to have Michaela push it out to her teens that she has in the volunteer group or that come to programs often to hopefully get their opinion on it as well. Anyone can fill it out, but I anticipate it will mostly be adults with a handful of teens that fill out the survey. David Gaynor from the city is going to be posting it on the Zen City site that we do all of our surveys through. My plan is me and Michaela are working on getting an email subscription service that we can push out our monthly newsletters on. And we'll be using that to push out the survey to all of our people that we have emails for. So basically we will push out like an original survey that's like, an original email that's like, hey, do you wanna receive emails from the library? So they will have to elect to receive emails from the library. And then once they do that, they'll get our July newsletter and this survey sent to them. Cause we don't just wanna spam people who don't wanna hear from us. So if they elect and say, no, I don't wanna get library survey, library emails, we will not spam them with the survey. But if they say yes, then they'll get a copy of this survey in their inbox. And so we're hoping that will give us more users who fill out the survey, but also the other reason we're wanting to do a library specific survey is to hopefully hear from people who are actively using the library. the city survey goes out to everyone in the whole city some of those people might have never been to our library before or have only been once and i want their opinion but i want the opinion of the people who come every week or every month more because they're actively using the library they're familiar with what services we provide and they will have an opinion on what we're doing well and what we can improve on so i wanted to read through the survey with you it's seven questions so not very long

22:29 – 23:05Speaker 1

Yes. Yes. Yes. So I am planning to advertise it in the newsletter, advertise it on Facebook, advertise it on our library website as well. And then having like a little quarter sheet in the library at the front desk that says, QR code, fill out the library survey. Seven questions takes one minute to do, you know, to hopefully encourage people to do the survey. And then if they would like us to print out a survey, obviously we can print out a survey and they can do it by hand if that's what they're most comfortable with.

23:05Speaker 5

These questions are already set in stone.

23:08Speaker 1

I wanted feedback.

23:11Speaker 1

No. So, yes. Yeah.

23:21 – 23:48Speaker 1

How's that? Okay. No, I don't mind. I'm the same way. How often did you visit or use Liberty Lake Library services in the past year? More than one time a week on average. One time a week on average. One time a month. Less than five times a year. Never. So we get a sense of how often they use the library.

23:48Speaker 5

I think that question.

23:50Speaker 4

Just because the answer is say on average, on average, on average. Sorry. Yes. Yes. Yes.

23:57Speaker 5

I'm going to make it just in big letters to help me remember. OK. Because I'm too lazy to put on my editing right now.

24:25Speaker 1

How would you rate your interaction with library staff?

24:28Speaker 5

Oh, and then you need to take up the on average on average.

24:31Speaker 5

Okay. I'll check her.

24:33 – 25:34Speaker 1

She will. I know you will. Okay. Yes. On average. How would you rate your interaction with library staff? Excellent, good, fair, poor. I did not interact with staff. How satisfied are you with the library's collection? Books, audio books, movies, eBooks, library of things. Extremely satisfied, satisfied, somewhat satisfied, dissatisfied or extremely dissatisfied. This part in blue will be a box where they can just type and it will ask, is there a collection you would like the library to add or expand? So open box where they could put that they want more Dog Man books or whatever it is that they might all be looking for. Sometimes we get specific books and sometimes it's more broad suggestions of things. Because we're always looking for suggestions, particularly for our Library of Things collection.

25:35Speaker 7

Do you have an option to add a field there? Yes. Can you also add an optional one for comments to the previous one?

25:44Speaker 5

That is a good idea.

25:47Speaker 7

About stuff? And I think all of them in general. Sometimes you learn more.

25:53Speaker 6

Yes. No comments.

25:56Speaker 7

Maybe optional. Yes. Otherwise you get.

25:59 – 26:35Speaker 1

Yeah. Yes. I think that's a good idea. Okay. Okay. The library provides the technology I need to make my visit meaningful. Wi-Fi, printing, public computers, hotspots, laptop checkout. Yes, fully met all the way down to not met at all. And then underneath question box, what technology improvements would make your visit more meaningful? Open box.

26:38Speaker 4

I might add one. Yes. Yes. Good point. Yes.

27:05 – 27:24Speaker 1

Have you attended any library programs or events in the past year? Yes or no. If yes, how would you rate these programs all the way from excellent to poor? And then an open question box for if no, why not? Why have you not come to programs? Yes.

27:24 – 27:43Speaker 3

Can you think about separating that? I get that. I'm thinking, are you talking to me about just my experience? that with another question.

27:43Speaker 3

I think it would be good to differentiate between kid programming and adult programming.

27:50Speaker 2

Would you put, like, have you or a family member attended a program? Yeah, can we wrap it into one question? Like, did you or a family member?

27:56 – 28:11Speaker 3

Does that work? You could do that. Yeah, but I just think it would be good to know if you're going to ask that question, whether it's the kids or the adults. Hmm.

28:14Speaker 1

Just so they know that they can respond to both. Yes.

28:19Speaker 6

Because we already have the numbers of people who attend, so we already have the data for how many people attend different kinds of events.

28:28 – 28:43Speaker 6

But I am also wondering then, like, the if, no, why not, but then can we expand on that to maybe comment about... the programs in general, like what would you like to see more of, or kind of like you did with the collections? I think there is a question for that. Oh, I believe.

28:44 – 28:59Speaker 5

I feel like that, if no, why not, is a little invasive. Like, why didn't you come yet? No, no, I feel like I'm talking. But, you know, like, maybe we could reword it. Like, if no, why not? Why don't you go? You know what I mean?

29:00Speaker 2

Do you want general comments about programs?

29:03Speaker 5

I don't know. Maybe commenting about programming versus... Like, what stops you from attending? If you're not attending, you know, what permits you? Right, right.

29:12Speaker 7

What do we need to do different?

29:15Speaker 5

I feel like you're interrogated, like, why not?

29:20Speaker 7

I don't know.

29:31 – 29:52Speaker 1

okay question number six overall how satisfied are you with your experience at the liberty lake library over the past year from extremely satisfied to somewhat satisfied to dissatisfied um

29:53Speaker 5

Comments, yeah.

29:57Speaker 1

So that's what I feel like I'm doing with question seven. Is there a specific thing Liberty Lake Library could do to improve your experience?

30:06Speaker 7

The only thing is that you might get six words, not compliments necessarily, but positive feedback. Yes.

30:16Speaker 5

Right, whereas number seven is specifically asking about bad things, where number six people could take that time to say good things.

30:24Speaker 7

And then you expand the good things.

30:26Speaker 5

Yeah. Comment here.

30:33 – 30:59Speaker 1

Yes. Yes. Why not? And then my last question is just which age group do you belong to? All the way from child up to senior. And then a prefer not to answer category.

31:00 – 31:33Speaker 5

That's. It says you. A zero, I mean, a zero year old baby can't fill that out. Yes. So, like, if I'm filling this out for my children and myself, is it going to let me select two buttons? Because I want to, you know what I mean? Like, I want to encompass my experience and my kids' experience. And it's as specifically that you, not the child. As you said, kids over, under 12 can't do it. It's 12 and over, right? Is that the, like, what you just said?

31:34Speaker 7

It wouldn't be so petty at all, is it?

31:36Speaker 1

I'm keeping it open. Oh, you are? I'm keeping it open. I'm just anticipating it will be teens for small amounts and then adults.

31:45 – 32:12Speaker 3

Jan, if I set it to be my email and I fill it out, can more than one member of my family fill it out? That puts a limitation there because if it's just me filling it out, I'll be the older person. If I've got a grandchild in my family, I'm asking questions and want to put it in for them. Could I be able to do that coming from to the same email address?

32:13 – 32:56Speaker 1

I would think so, that it will let you fill it out multiple times. But what I'm wanting is personally, if Anna's filling it out, I want to know that it's Anna that's filling it out more than like I answered some of these questions on behalf of my six year old. Because I kind of want to get an idea, especially of adults, of who's using our library and who's not using our library. Because I know there's kids using the library. But I'm like, is there more 35 to 44s using the library? Or is there more 55 to 64s? These middle age ranges are the ones that I'm curious about. So I would want to know that it's Anna or Michael that's filling it out.

32:57Speaker 7

I think it's good for some kids to have that opportunity. Some 10-year-olds would love to have it.

33:05Speaker 1

Yes. And they would be the ones telling us that they want more dog man bows. Yes. So what is the goal?

33:12 – 33:41Speaker 3

What's the purpose? What are you trying to... What information are you hoping to get out of it? Let me phrase this as Delicately as I can. Is it for you and the library staff or is it for Mark and the city? Because there's a difference. So what is the purpose for this particular?

33:43 – 34:33Speaker 1

Both. So I know that they will put it, the city will put what the average score or participation was in their reports that they put out to the community each year. I am looking for it to learn what age groups are using the library. Like I was just saying, what older age groups are using the library? How are they liking their interactions with staff? Technology, I want to know if their technology needs are being met or if they're not met and how we can improve there. And then... Those are the big three things that I want to know this year specifically from the survey. But I mean, programming information is always helpful. I just feel like we have asked that a little bit with some of the design. When we were doing designs for the new library, we have asked that question before.

34:33 – 35:14Speaker 3

So is there. I did not see a question. in what ways have you used meeting space? I don't know. I'm just, since that's one of the things that our community has asked a lot of things about for community space, for you guys to think about.

35:14 – 35:26Speaker 4

I mean, you already know how often the meeting rooms are reserved or used. Right. Both the small study room and this space. You have those numbers.

35:26Speaker 3

You already have those numbers.

35:27 – 35:44Speaker 6

I also think that Too many questions in a survey is not funny. You want something that's concise so that people are willing to fill it out. If there's too many text boxes and too many questions, I think we inhibit people filling it.

35:45Speaker 7

It can also be included in that section where you talk about what do you think about our collections and books and all that. It's another item here.

35:57 – 36:10Speaker 1

And one of the reasons I didn't include it this year was just because with the last two design surveys, we asked them, what size of meeting rooms are you looking for? Small individuals all the way up to large meeting rooms. Yes. Yes.

36:21 – 36:51Speaker 7

think about it as a long term so the next year you can track performance and prepare so like staff how satisfied are you with staff year over year 95 this year then you can look next year and say well how are you going up are you going down are you taking that and kind of for all those yes so we can definitely track our performance year over year but if you have a one question and then you look next year.

36:52Speaker 1

To see if it's improved.

36:53Speaker 7

Yeah, so I will not look at this as a one year.

37:00Speaker 5

People are into surveys. I'm just saying. It brings them joy. I'm serious. It's a thing. It's a thing.

37:08Speaker 7

And you're going to have QR codes, you said. Yes. And then everywhere around. So if you have people in the library, you'll leave the library. Yes.

37:18 – 37:45Speaker 1

Yes. We're planning to have like little quarter sheets to put in the books as we check them out. And then obviously you have, you know, a sign at the desk, a sign on the door, in the newsletter, and then on social media, on the website, and then pushing the survey out to those that sign up for the newsletter, to their email.

37:45Speaker 7

Now you're looking at this as a kind of closed...

37:57 – 38:09Speaker 1

We're planning to do the month of July. All of July. Just because it's our busiest month of the year. We'll see if we're busy and people want to fill out a survey.

38:09 – 38:43Speaker 5

I just think the problem with leaving it open all year long is you're going to get let's say someone is dissatisfied like one time where 99 times they were fine. Now they skew the results. Whereas in July, now you're thinking back, you're just, you're average versus like one interaction that you just have a lot of time. And so you'll review it and you're like, and I feel like we're open to like, that'll open it to a lot of just one offset aren't legitimate. Year round overall experience.

38:43 – 39:02Speaker 7

I mean, there's also the risk that people would just like, that would, we'll just keep filling the survey and I do need to go back in. Well, we don't tell them they can do it multiple times. And I don't know who wants to let material waste free that much.

39:02 – 39:24Speaker 3

So what are we hoping to use the information that is gathered from the survey for? Is it, I mean, what are we, what, instead of a survey, use it for something? What are we using the information to gather?

39:24 – 39:43Speaker 1

Like Michael said, year over year, overall satisfaction with the library. And then for me, just ways we can improve. Technology is something I'm really wanting to get people's opinion on. So from the answers, ways that we can improve or things that we're doing well, just, yeah.

39:46Speaker 5

Is this anonymous or are we collecting their emails? No. Which one?

39:50Speaker 1

We're not collecting emails. No. Yeah.

39:53Speaker 5

Yeah. We're just collecting their age. Yes. Just some people.

39:58 – 40:12Speaker 2

Yeah. Yeah. Also, I use the age groups and things also for timing of programs and what types of programs we offer, depending on how many people are in each of those categories and want to come to programs. Yes.

40:23 – 41:13Speaker 3

I'm always thinking that we have to have information that we can bring to the city council, bring to the people that make the decisions, to let them know that the library has been, and I'm sure the survey will confirm it again, how valuable the library is to our communities. and that we need to really work and plan for the expansion of our library to meet those needs. So that's kind of, I'm going to be on that for a long, long time. I mean, so that,

41:20Speaker 1

Yes. And as you know, it's always my goal to beat the city survey and to get more people to fill it out than the city survey. Yes.

41:49 – 42:07Speaker 1

And we can show them how many people are actively using the library, actively responding to things and areas where we're lacking. Because if we can really point, you know, the technology piece, like these are areas that we're really lacking and we can't make that better in this building. So what are we going to do?

42:09Speaker 5

What are we going to do? Are you guys going to read all the responses or is it going to be like reoccurring themes that are going to be like just... calculated through the program you guys use?

42:21 – 42:35Speaker 1

So it will aggregate information for us, but I go through and I read all the comments of things as well. So it'll be a mixed bag. Yes.

42:35Speaker 2

You guys just gave her like a hundred more comments to read by adding.

42:42Speaker 1

Not everyone always puts a comment. Yes.

42:48Speaker 5

That's going to be her summer reading card.

42:50Speaker 7

Yes. But it is valuable. If somebody says I'm dissatisfied, I'm like, okay, well.

42:58 – 43:16Speaker 7

Yes. And just like any comment, you can go to Google Maps and Yelp and all that. Some comments have a different intention. But some are actually really good and possible. Yes.

43:17 – 44:13Speaker 1

This is the first time the library has done their own? So we have done two surveys that were specific to the Legacy Church and then to down here at Town Square. This is our first community satisfaction survey that we've done. So, yes. So... The last thing I had is discussing our next meeting. It's supposed to be July 8th. That's what I'm wondering. Last year, we ended up canceling the meeting because of vacations. And July being busy. So I wanted to get your feedback on. Oh, Michael. Michael, I didn't tell anyone your news.

44:17Speaker 7

Yes, we've loved having you on the board.

44:21Speaker 4

Thank you, sir.

44:51 – 45:15Speaker 3

people have asked me, and I still can't clearly, you've told us, but I'm going to ask you to tell us again, because I can't clearly explain it to them. And that is, when does a person not qualify for a card and have to pay the $30? I mean, I've had people ask me, and I'm still not clear.

45:15Speaker 1

Can Michaela start answering that while I get my charger? Sure.

45:19 – 46:07Speaker 2

Yes. Okay, so anybody within the Liberty Lake zip codes, the 99019 and the 99016, automatic cart. Anybody who lives in the Spokane County Library District, and I get you a list of zip codes for that also, but basically anyone who is served by the Otis Orchards Library, the Valley Library, Argonne, basically up to Spokane proper, can get a card for free. Anyone who lives in Spokane, like Spokane City, has to pay the $30 fee. Anyone in, if they want it, services. They don't have to, obviously. anyone in Idaho between us and Coeur d'Alene like that on the part of Idaho that we are not partners with. So like Post Falls, Hayden, those guys, also a $30 fee.

46:08Speaker 3

Okay, so I should tell someone how this works.

46:11Speaker 2

Yep. So anybody who

46:17Speaker 3

is not serviced by a library in the INL.

46:21Speaker 7

Right. Has to pay.

46:23Speaker 7

OK. Or Spokane.

46:26Speaker 2

Or Spokane. So if they're inland Northwest libraries, or if they're Spokane County libraries, fine. They're fine. They don't have to pay.

46:36 – 46:53Speaker 3

Right. So what services are they limited by? Does that mean that anybody that is outside the city HAB-Masyn Moyer- The 9901 9906 are they get full access to all the services.

46:54 – 47:20Speaker 2

HAB-Masyn Moyer- No okay so people outside of liberty link or the other inland Northwest. HAB-Masyn Moyer- Sorry inland to share libraries, so like portland those guys and those people only have access to physical materials so. HAB-Masyn Moyer- The books the letter things those sorts of things they can't use Libby. Through us, they need to go through their home library system and can't use our databases, that sort of thing.

47:22 – 47:41Speaker 3

So the only people that get full city services are nine nine zero. Yes. So, Bottom line is, if you live in the city, you pay $30 if you want access to our library.

47:41Speaker 2

Yeah, in Spokane.

47:42 – 47:56Speaker 3

Yeah, Spokane City, because they have their own library system within the city. And then with the INL, if you're outside of that, it just goes small, really. Isn't it?

47:56Speaker 2

Most of Kootenai County, yeah.

47:57Speaker 3

Most of Kootenai County.

47:59Speaker 3

Well, but... But Coeur d'Alene's good. Coeur d'Alene's not. They're good.

48:03Speaker 7

Right. The rest of Kootenai. For electronic resources, Washington Anytime Library is still active. Still active. Yes.

48:13 – 48:31Speaker 3

Yeah, I always struggle trying to get people to help them understand what it takes to be able to get a card without having to pay. We don't have very many card payers, do we?

48:32Speaker 5

Less than 50 handful.

48:38 – 48:53Speaker 7

And usually for pay, we end up competing with some of the very large libraries in the country. So some people prefer to just spend a little bit more and get access to affairs.

48:56Speaker 2

Did you have other questions?

48:59 – 49:15Speaker 3

No. So you don't have to have a library to access story time. or the other program that we offer.

49:15Speaker 2

Anyone can come in and use the building and services while they're here.

49:22Speaker 4

Okay, thank you. Yes.

49:26Speaker 6

Yes. So there's four of you.

49:29Speaker 4

I will be on a down.

49:38Speaker 3

So our next meeting will be August 12th.

50:05 – 50:18Speaker 1

It'll either be Michaela and I both here or just Michaela here for the meeting. It'll be a surprise for you all. But that sounds great. In the council chambers, yes.

50:19Speaker 5

This is nice, though. Do we have to do it there? This is really nice. It's just cozy and there's no echo.

50:30Speaker 1

I don't think we have to do it there.

50:32Speaker 7

That could be my last vote.

50:34Speaker 1

Jen, Mark, Mark, Brad, what are your thoughts?

50:37Speaker 5

Yes, about meeting here.

51:04Speaker 4

I do like meeting here, but if we need to be there because of technology or anything. Oh, I guess I'm fine with it.

51:10Speaker 1

It's just, I have the owl here.

51:12Speaker 5

There's a compelling reason to meet there. Do you have to like go back and forth with the owl or do you, does it stay near the library? It got delivered.

51:21 – 51:39Speaker 1

It got delivered to us. So Shane has it at the police department right next door. So only if that's like, that's not an issue. Yeah. So I will confirm with Mark. and see if that's an option, make sure I would think it is, and then let you guys know.

51:40Speaker 5

Michaela, that would be so much less stressful to set up. That would be really nice.

51:44Speaker 3

The only reason I can think of there is if it's a meeting that requires a lot of citizen data, that would be the only one.

51:57Speaker 6

But we can put people along the walk.

51:58Speaker 5

Or we can plan for it and put it there. We'll know when it's going to be a crazy one. It's spicy.

52:06 – 52:22Speaker 1

Yeah. Okay. But yeah, this is very much more low maintenance for me to set up. So yeah, I will let you guys know. And then we'll know for August if we're here or there. Great. Okay.

52:22Speaker 6

We didn't have anyone jump in for some comments at the last minute.

52:25Speaker 1

I don't have anyone on Zoom. I don't have anyone in chambers. Okay.

52:31Speaker 4

Yes. The 16th at 6 p.m.

52:51 – 53:22Speaker 1

Regardless, I will be sending out the recording with the timestamp so you guys can watch me and Barb talk. Just because last year we had a really great dialogue with the council, I'm hoping for that again this year. And I would obviously want you to hear their comments and thoughts and feedback on the library. So I'll send you the timestamp for the YouTube so you guys can watch it. Can you call for adjournment?

53:22 – 53:36Speaker 3

Yeah, thank you. Jandy, can we get a preview of what you guys are doing? Is it just going to be, is there anything outside of what you've already given us in terms of the report to the state?

53:36Speaker 3

So it's all going to be- Was the, yeah, the pieces that we talked about?

53:42Speaker 1

Yes. But I'm happy to send the draft out on email. Okay.

53:46Speaker 7

I was just curious if there was any additional things you were going to find about it.

53:52 – 54:03Speaker 1

No, me and Barb met on Friday and went through it together. So yes, I just have a couple last minute edits I got to do. Put some 2024s where I needed to put some 2025s.

54:08Speaker 6

All right. Then if there's nothing else, we will adjourn at 4. Perfect. Thank you. I have a question. Just a

This transcript was automatically generated from the official public meeting video and is presented unedited. It reflects remarks made on the public record by elected officials, staff, and public commenters. Transcript accuracy may vary; view the original recording for reference.