Planning Commission - Regular Meeting

Good evening. There we go. Good evening. Id like to call the May 5th, 2026 regular planning commission meeting to order. Please note this meeting is being hosted through live stream on the city website and by teleconference via Zoom. Id like to remind the planning commissioners to have their microphones turned on and position so that the audience can hear. Director Mon'nique, may we have roll call, please? Commissioner Vermont here. Commissioner Hill here. Vice Chair Worth here. Chair Beam Striiffer here.

Commissioner Viam Montes, can you do invocation flag, please? Invocation first.

Dear Lord, thank you for this day. Thank you for this weather, the rain. Uh please give us the strength today to uh make the right decisions to improve our community. Thank you. Or amen. I aliance to the flag of the United States of America and to the republic for which it stands. One nation under God, indivisible, with liberty and justice for all. Agenda item number four is public comment periods for items not on the agenda. Are there any members of the public present that would like to comment on an item not on the agenda?

Yes, chair. We have Stacy Osen. She has three minutes. All right.

I'm the manager of Brook Terrace Senior Apartments here in Hammet, located off of Cersecelli Way, which is off of the main streets of Devonshshire and Sanderson. We're right across from the Social Security office. Uh it was a little over 18 months ago that I came to you and we spoke about the new development of the Montego apartments that are going in next door. And then we found out that the governor gave an 18month extension uh to them. And so I'm here again. They are they have exceeded their 18 months. I I've been trying for a week to get in touch with anyone from the commission. I've I've called Mon'nique a couple times. I don't I haven't been able to get anything back. I emailed uh Miss Karina Hernandez. Don't know the situation there. Never got anything back. You have a copy of that email in front of you. U Mr. Beam Surfer. Um I also have an email or a letter that I sent you back in November of 2025. I can give you a copy of it if you'd like um in regards to this situation. And I just would like to know the status um where we're at because they have not broke ground. They have not done anything with that property at all and they have exceeded their 18month extension. So, I just wanted to know where we're at on that. If somebody could give me a call or an email or something back, I'm only here tonight because I tried calling and emailing and I didn't get anybody to get back to me. So, if somebody could, that would be awesome.

Director Monnique, may we have somebody follow with her on that answer? Yes, absolutely. Okay. We'll have Dr. Mon'nique reach out to you as well. Thank you so kindly. Would you would you like a copy of this to refresh your memory? Your memory? The one you just gave us here? No, this is one that I addressed to you back in November of 2025. Uh yeah, I like that actually because I usually check my emails. I didn't This was from last year. Yeah. Yeah. So, okay. All right. We'll do. I'll get that to you. Thank you. Also, I'm sorry, real quick, just to confirm, um, your your community is is this the project where there was a concern with the tot uh being adjacent to the homes?

Yes. All of that and lack of notification. Um, my tenants weren't notified in time for the meeting at all. There I I think maybe three or four of my tenants were notified out of 50. I wasn't notified until the day of the meeting, which is why I missed it. Um, and so we we couldn't even have this conversation about how we felt about it or if there was anything we wanted to bring up as, you know, an opposition. So, but it doesn't matter because we they were given an extension, but here we are. They haven't done anything. So, hoping for a second chance to do it over again. Can you CC me that in in the email as well, Director Mon'nique? I'm sorry.

Can you CC my email as well for that followup? Yes. And if uh Mrs. Olsen can please um copy me copy me on the email as well. This was attentioned or copied um our deputy director Emory Pap was copied on this email. Um Karina Hernandez is no longer um employed with the city of Hammet. So if we could just be copied on that that would be be helpful for so that we can see the correspondence. Okay. Sure. No problem. If I could get everyone's emails cuz the the website only shows Karina. It only has her phone number and that phone number goes to someone else. I've called I've left messages. So, okay, we can do that for you.

For the record, uh Miss Olsson, can you repeat your uh title where you're from and your name as well, please? Stacy Olsen, Brook Terrace Senior Apartments. Our phone number is 951 929 93 04. Thank you so much. Thank you, Stacey. Are there any members on Zoom or teleconference that have a public comment? No, chair.

All right. With that, we're going to go ahead and close public comment. And move on to the approval of the minutes. Does commission have any comments or corrections? No. And may I have a someone make a motion? Yeah. I'll make a motion to approve the minutes of the planning commission meeting of April 21, 2026.

I second that. Yeah,

I'll do on the screen. Might as well put this money to use. And that passes. Okay, we're going to move on to item 6A for receive and file. May we have presentation from staff? Good evening. Are you ready? I'm sorry.

The little is on there so we can hear you.

Perfect. Is that better? Good evening. My name is Melissa Glet. I'm the crime analyst here at the city of Hemet Police Department and I am in the real time information center and I've been asked to do a brief presentation for you all this evening. Uh purpose of tonight's uh presentation is just a basic overview so you can understand what the real-time information center is. I'll be referring to it as the Arctic moving forward. uh the tools that we use, some B business integration and outcomes uh that we've had uh with the uh Arctic. First off, uh the police department received a 2.5 million uh organized retail theft grant by the state of California back in 2023, and that's how the Arctic really started. We'd always had some uh license plate readers here, but this gave us a a good jump start to really bring more technology into the department. And what the Arctic does is it's a centralized technology that hub that supports both patrol and investigation in real time. Um from January to April of this year, uh we've helped respond uh and assist uh around 1,200 calls for service so far. Sorry. Part of the functions of the real-time information center of the Arctic um are cameras, the integration with the license plate readers, bolos, which are be on the lookout that we either put out from our agency or to another agency. uh real-time support and uh collaboration with other entities such as uh retailers, community members, and neighbor neighboring agencies. Now, I'm going to talk about some of the

technology, the fun stuff that uh I get to work with every day. Um where we started here with the department with the flock was with our automatic license plate readers. And when I started, we had around 44 of them. Uh we now have 68. Four of those um are from residential communities and four are from retail establishments that had we not had the organized retail theft grant, we probably never would have had the relationships to gain access to those cameras. So that's been um nice to see. Uh next are our video surveillance trailers. I'm sure you see those around town. They're the ones with the big blue lights that flash that are in the uh shopping centers. We have five of those total and all of those were purchased through through the grant and um mainly in areas of high theft or area shopping centers where we've had a lot of calls for service. Uh they've been a great asset to the organized retail theft team and um what's fun about them, I should say, is um we're able to use them as a more of a a resource for after stuff happens. Sometimes it's not all real time because we don't always get the information right away. We have a lot of retailers that file reports online and we are able to go back and use the cameras as a great resource to find out maybe what car they came in and what time they came out, what direction they went and and gain a lot of information. if we are able to get them real time. We have had the um success stories where we've watched them walk out of the establishment, given direction to patrol and patrol has arrested those people.

Next are our Condor cameras. Those are the pan tilt zoom cameras that we have throughout the city, mostly on Florida Avenue. And all of those were definitely purchased with the organized retail theft grant. We have 35 of those. those cameras right now and we use them every day. When I talked about those 1,200 calls for service, that's mainly what we're using are these Condor cameras. Um, we have the Aero Team, which I thought they were going to present before me. uh when they go for extra patrol in the park, maybe they have a suspect that they're they see that is uh exiting out of the west side of the park and they'll put out on the radio, hey, I'm trying to catch this suspect, their subject, we're able to take the cameras and pan around and follow them whatever direction they're going. Last week, we were able to um I was able to say, "Hey, there's a guy going in the Denny's parking lot." And then I see a patrol car just come in and they go out of camera range, but next thing I know is one detained, you know, and they're running him and he had a felony and and arrested. So, we have a lot of good wins with the cameras. Um, we use the cameras for um traffic accidents. There's a lot of traffic accidents that we download. Um helping uh with Florida having the median, we're able to tell the officers, hey, it's on the north side, it's on the on the south side, it's, you know, west side of the intersection, especially if maybe the call comes in of an accident at Sanderson in Florida. It could be anywhere. So, I can pinpoint better for the officers or whoever's responding. Um, and so it saves some time as well. Um, the other one, uh, another success we had with the cameras just a week ago.

Again, the Arrow team, uh, I I seem to follow them a lot. Uh, but, uh, a couple of them were, uh, doing extra patrol and recognized somebody that had a felony, stopped them. While they were wrestling with one of the guys, another one was walking away. And you could see on camera he's looking back. So he clearly was involved with with what was happening. Well, the corporal calls me and says, "Hey, we think there's a gun somewhere, but we don't know where. Was there anybody else around or we think there was somebody else around?" We were able to use the cameras. I screenshotted something, sent him a picture, and later that that afternoon they had him arrested. So, it's been very helpful. And the dispensaries are now integrating their cameras into the real-time information center. Uh we know these are areas that have a lot of high cash operations and what we're requiring from them is just their outside cameras and they have to be up and running before they can get their certificate of occupancy. So that's been we only have one so far. um our business partnership cameras. We have five businesses and these are businesses have that have agreed to let us go in and put a device that lets their cameras integrate right into our Arctic. Um we have four businesses in one dispensary. Uh Allen Autoglass, uh Village West Shopping Center, Smitty's Auto Paints, Kirby Dental, and Bology. And with those five businesses, that totals 42 additional cameras that we don't have to do anything with. We don't have to maintain them, nothing. So, it makes it very nice to have the extra

eyes in areas that we might not necessarily install a camera. And it's really kind of bonded uh our partnership between the businesses and the police department. Um, one of the I have a couple of success stories that we've used with the business partnership cameras, mainly uh Allen Autoglass that we've used his quite a bit and the other is uh Village West a lot of their cameras and that's Sanderson in Florida uh where Seder Brothers is at. We have the back alley that we have a lot of cameras that we can see what's happening. So that's super helpful for them. But Ellen Autoglass, there was an armed robbery investigation that we were able to be very successful with. Um, I have a couple pictures here for you. Initially, when it happened, we we weren't 100% sure, so we started watching video. Uh, the corporal that was on duty and sergeant on duty started watching video. Well, when the investigators came in, we really downloaded the video and started to dissect it. What we were able to find is the suspect vehicle, which is your picture on the left there, uh, the white vehicle. And then these are both shots from Allen Autoglass. And we were all on the picture on the right, you can see that the suspects leaving are the suspects leaving the gas station and the investigators were able to go to other businesses in the area and kind of track their direction of travel. But without these initial images, we wouldn't have known other than what we got from the the gas station where the incident happened. So, it really provided um some good uh start um to the investigation. So, we had the cell phone analysis, the we were able to um use cell phones to track

them, the license plate readers to look in the area, look through the city and kind of see direction of travel um with license plates, obtain that license plate and find out where they've been and where they're going. And through great investigative work, two suspects were identified and arrested. So, that was super helpful. And then there was a shots fired investigation. This was this happened at the end of my shift one night. Um, shots fired, call shots fired, call came out, and I started re-watching the video as everybody's trying to chase the car so we can see direction of travel. So, we find I find the middle picture there of the the vehicle, one of the vehicles making a left-hand turn onto Colombia. And so we're able to kind of track the vehicle. We spent probably an hour just looking on cameras trying to find that vehicle. I was sent home with soft start resources. I come back the next morning, still haven't found the vehicle. So I said, I'm going to start looking at it different. So I just started plugging things into the uh LPR system different ways. and we finally found a plate on the vehicle and there was an arrest made within the next day. So, but without those camera angles from Allen Autoglass, we we wouldn't have been able to see what the different type of vehicles that were involved. And really, it's kind of what I have. Um, but in the end, um, we're producing measurable public safety outcomes. Right now, we have almost 1300 calls for service uh assistance. Uh this year we're building partnerships and probably

my shameless plug to you guys is um if we can have all businesses add cameras, not make it a requirement but a strong suggestion from you all, it would be great. That's all I have. Thank you for that presentation and and it's always good to see criminals get caught even with the surveillance systems helping us. Uh commissioners, any questions for staff? Yes.

Hey Melissa, thank you for that. Um it's great to see um basically the safety that's going on and and the integration of modern technology and things like that. Um how does a business reach out to become a part of the partnership program? They're welcome to reach out to myself. Um, I can leave a couple of my cards. Um, there's also if you go if you go to the website, there's a technology section under the police department and there's a link where you can contact Flock and they they'll reach out to you and reach out to us and we can start the process of a business integration.

Gotcha. And um, with that, does like does the police department cover that camera install or is a business? So, we have 30 of these units that are paid for by the grant. Okay. And for the first 30 businesses that sign up, and really we have 25 of them now, um they're free. The the police department's covering all that. Okay. And it's not a guarantee, correct? Like if you have a business across the street that already has a camera, there's no need to put another one or what do you what are your thoughts? We haven't really discussed that. probably just depends on what angles what we can see with cameras

and if we already have those angles covered then there probably won't be a need but we'd have to look and see. Got you. And I was reading on the staff report um there's a way that um businesses can sign like a contract or something to allow police officers to go on private property. Um I didn't see that in this TLC I guess is what it's called. So that's going to be with Arrow is going to probably take care of that. Oh, okay. Sorry. That's going to be in their their their presentation. Gotcha. Okay, sounds good. Thank you, Melissa. No, for I don't have any questions.

Melissa, thank you for that presentation. That's really good. Um, so are you integrating our system into any uh adjacent uh police activity, the sheriff's department or anything like that? Any plans to do that? Do you guys cooperate in that regard? We we'd love to share. Okay. I don't know that we'll be sharing our cameras with them 100%. We do we are able to see Meny the few cameras they have in their parks. I don't think it's frowned upon that we won't share them. Um yeah, I understand. Okay.

Um what about AI as a tool? Have you been tinkering with using AI as a tool for you know? So, we have had some demos that we were able to use with Flock. Uh, they have a a Free Form, which is an AI tool that we've um had some trials with. Not 100% amazing at this point in time. Have we had any successes with it? I've had a couple. We were talking earlier, out of the probably 30 40 times we've used it, we've had two successful uh I I don't want to call them identifications, but leads on people or vehicles using it using the tool.

Well, I guess the the more data you get stored, the the right better the better the tool is, right? Exactly. Good. Um, no, I appreciate the presentation and thank you for giving us that update. It's really good to see no more questions. Thank you.

Yeah, thank you Melissa for the presentation. Um, I I I was uh just yesterday my mother-in-law was making a comment about how it just seems like things are just seems to be getting better. So, this must may be a big part of that. Um, are there plans um in the future to either pursue more grants or allocate more funding to expand the program? I guess that we have 25 that are available kind of means that maybe we need to get out and get them out there more, but just in terms of expanding the program, I imagine we will. I think we have to fill those 25 first before we can

Yeah. Uh today I had a conversation with a property owner as well and it's they're the managers want it but it's getting the property owners to sign off and get the the ball rolling. We've been having this conversation probably for two three months with the property management and we finally today we're like okay let's do this. Yeah, it seems like there could certainly be some kind of interdep department coordination and motivation, you know, in terms of compliance issue, code enforcement issue, you know, maybe there's these are some things that we could kind of place as, you know, encouragements to help help across the board. Uh, how is do these videos and things I would assume, but do they help um downstream in the conviction rate? I know the more we h I personally can't answer that.

I would turn that over to my corporal. Corporal Dylan. I'm part of our detective bureau and I help oversee the Arctic. Uh yes, in today's day and age, if it's not on camera, it didn't happen. So having this as our evidence um is a huge help in conviction rates 100%. The second part of that is hopefully if they're convicted they're they they they stay in and not not not let out that's above my pay grade but I

I understand. And then the other question that I had was in regards to AI. Yeah, it that it seems like a good a good potential opportunity to integrate AI to help help um uh augment staff um because if you go off shift like your your your example, is there there's a lag during that period of time or or is that being monitored and reviewed 24? So, all our supervisors and officers have access to these cameras as well. So, the Arctic is manned by two crime analysts, Melissa and our partner Dan. They're on seven days a week splitting um or 12 hours. So, on the off time, the overnight time, the supervisor watch commander has access to the cameras and they're watch Sorry, lost my light. They have access to everything that they normally have access to. Granted, they may be away from their computer and things like that, but that's where the the replays

play a part, right? we just go back and essentially watch it shortly after or if it's in real time, the supervisor can jump on and coordinate these guys where they where they're needed. Would is would there be a value in in your opinion to have 24 hours of an of an analyst there? So maybe more resources. I think that's the goal at at a certain point. Get 247 coverage analyst in our in our real-time information center watching the video wall. Um just a matter of staffing and and budget. Exactly. Very good. Well, yeah, thank you for that presentation. This is great news.

Uh pretty much most of the questions got answered. Um the the the pop-up cameras, what's what's your range for good clarity when you have those popup cameras with the flashing blue lights like you have one in Burlington and where Marshalls is? They're actually really They're really good. Uh, we can zoom I can zoom from Marshalls all the way across to McDonald's and see fairly well. Um, it does get grainy, but you can see movement. You can if you're watching a vehicle, you can definitely see the vehicle and which direction to travel. License plates.

License pl Yeah, license plates are really good. Uh, there was a we did a organized retail theft uh blitz. I sat on a car for hours and went back through video. And then when I found the vehicle that the subjects were in, I was able to zoom through a car window to get to the license plate. Wow. So, yeah. So, there if there's a will, there's a way. And it has good night vision, too, and everything.

Yeah, it's it's decent uh depth wise or uh far far away. It it gets really grainy at night. Um, but if there's a lot of light, it's not bad. A lot of light sometimes can make things harder. Yeah. Harder to see.

Well, and I'm going to give you a little story, too. One of my one of my friends moved into his him and his wife moved into their house. Their first night in the driveway, their car got stolen in Sano. And he called to tell me that. I was like, "Oh, you know what you need to do is call him at PD and let him know you have a stolen car. give him the license plate numbers. We we got these cameras that might be able to catch it. Same day you guys contacted him and said, "We found your car. It's over by Rocking K Ranch at those apartments at the hotel over there." And uh they got the car back. Of course, the guy tried to say that they let him borrow the car and he's like, "I don't even know you." But so they pressed charges, but it works. It completely works. And I seen it in action. So, um I do like the extra 25 cameras. I'm going to definitely contact my property owner and see if he wants to get involved in that because it's right there at Gilmore in Florida. So, it's a good spot. It's a active place. So, um any other questions?

No. Okay. We should uh we should reach out to all of our uh commercial facade grant award recipients and uh offer it to them. And I agree. And just for clarity, it's no charge to them to have that camera installed on the property. Correct. And does the property owner have access to that camera, too, or is it just the city of Hammet?

They're already their cameras. We're not putting in any extra cameras. It's existing cameras that are at the businesses. So, we're just it's a plug-andplay system where we go in, we plug a unit in, the cameras get plugged in, and we get the feed that you're already seeing. So that's why it might not work for all businesses because if you only have two cameras and you're not really looking at anything, you're just looking at your door. I might not find that super helpful for us. We're looking for kind of street views and parking lots, larger areas that have a lot of traffic, that type of thing.

Okay. I wonder if there'd be an opportunity to kind of help if they to add cameras if if if it's if it would benefit both and maybe a partnership to, you know, with a business, right? Right. Well, we wouldn't pay for the cameras, right? But we would pay for the integration part, like we would take care of the integration, but if the business owner wanted to add 10 cameras to their business and give us permission to integrate with them, we would love to do that. And if you're anyone's interested to stop by, please send me an email and you're welcome to come by uh the Arctic anytime and check it out. Thank you.

Thank you. Any other questions for staff? No. Okay. I just know I've read stuff about pros and cons about the system and then just like anything I know some cities got in trouble because they're following their ex's or you know trying to see where they're going and things like that but I know we're not doing that here. So um now in 2025 they had a hacker from what I read a hacker hacked into the system as well and they got it resolved. Um our system no our system. Okay. Not here. Just whatever flock system that multiple cities use.

I don't think we were affected by that. No worries. I'm gonna cross that out. Okay. Okay. Thank you very much. With that, we're going to go ahead and open up public hearing. Is there any members here or online that has a comment? Oh,

it's a two-part presentation. Stay tuned for part two. All right. Good evening everyone. Uh I'm Detective Scow. This is my partner, Detective Godword. Uh we're both on the Arrow team. We're uh two of seven that we have right now. Uh we're just going to give a brief little presentation. Uh we have a PowerPoint going to share some of our experiences and some insights on what we do on our team. Uh so like I I just kind of gave it but uh the Arrow team is compromised of several dedicated members of the HET police department who are committed to improving the quality of life throughout the city of EMTT. That's our main focus is uh we address quality of life issues which is a pretty big spectrum of crimes uh anything from trespassings, vandalisms, loitering, squatting, uh drugs.

Good evening everybody. Uh so I'll talk about a little bit uh we have some uh city helmet resources that we work with daily. Uh one of them is going to be we call them arrow 200. Uh it's a team. We usually have one of two guys that'll come around. They drive a a F250 truck has a dump trailer on us. Um what we're able to do is we we have these encampments. So once an arrest is made, what do we do with the property? So we can call them out. They will bring a dump trailer. We're able to load that stuff. We can also store property. We have a program on how we store property as our team. Um not everything is trash. Um but when it's just accumulated stuff like you see on the picture, it's like mattresses, couches, stuff like that. that what are we gonna do with that if we just arrest them and leave it there? So, um we're able to take take care of that. We clean it up and then we're able to dump it over at RCDR. So, and that's that's totally trash. Uh improving quality of life. So, uh like my partner said, quality of life affects everything as far as anything criminal related. So, uh whether it's shoplifting or uh we have, you know, a a big homeless issue here in Hemtt, uh we we will address it. So, like I said, everything from the encampments, uh bad neighborhoods, that can also be uh some of the apartment complexes or mobile home parks that are having issues. Uh we reach out to them, kind of create that communication between one another and we can start addressing certain problem areas or problem houses, apartments, whatever it is that they have. Uh we can also address like certain absent landlords. So, we get involved with code enforcement. We can kind of start addressing that problem on that way. Um and again, squatters, uh we deal with we deal with this all the time. People think that all the squatterers have all these types of rights really if uh it's on the land owner or property management and we can get them out of there pretty quick. Uh rehabilitation is a big thing. Obviously we are a zero tolerance team so we will enforce every possible criminal action that we can. Um we offer resources to everyone uh at some point they you know usually when we talk to them that they're not ready for it but they're usually ready probably after the fifth or sixth time of getting arrested for the same thing over and over that

they're like okay we we'll take the help. So, we have resources that work with us daily as far as, hey, we can get you into rehab right now, but you have to be willing to say yes and you're going to go like no excuses. So, we're able to get them into rehabil rehabilitation centers for either drug, alcohol. We also work kind of like throughout the county and even out of county uh with other areas that can kind of get them onto like job core type stuff where it's a livein and then they can get jobs going to actually kind of become a different member of like a working society. Uh we use a lot of our Hemet municipal codes. Uh biggest one uh we we use all the time is obstructing any street or sidewalk. So uh 4 46-4 he municipal code. So any like type of storing of property along any type of city sidewalk, we can contact them. Um and it's it's really kind of like our introduction to be able to start some type of criminal enforcement action. We're not going to allow the encampments. Um you know, we're a 7-day team. We we split the sides of weeks just like uh Arctic. Uh, and we we're out there making arrests every single day. So, if someone has a camp out there, it's probably not going to be out there longer than a day because we go through daily. We have we all kind of have certain areas that we check throughout the city as like kind of our first thing that we do in the morning. Uh, if we see someone there, they're immediately getting contacted and they're kind of given the option, hey, we can get you housing resources, but if they have warrants or anything that we can enforce on the criminal side, uh, sorry, you can you can address that later and you're going to go to jail today. So, uh, it's a big thing on our on our team. We we do not allow any type of encampment thinging. We are not we do not want that here in the city of EMTT. Uh vandalism. Uh this was a big one. One of the detectives, he's not here tonight. Uh he worked a pretty big vandalism investigation. It was a team of guys that were tagging LMN. Uh they I believe it was like seven different businesses and then there was also multiple different park benches and everything where they just LMN was on everything. Um, in total repair cost of that one was about $4,000 and then they recovered a bunch of uh just like a dish of like graffiti and everything that was along with that. We also had a recent

one, special thanks to Arctic on the other side. Uh there was a call for vandalism at Gibble Park. Uh two subjects were seen spray painting. We also had a good witness who wanted to cooperate with us. Uh we were able to uh later on, you know, we we couldn't find them initially. We we got kind of an an initial picture of what they looked like. After about an hour, we were able to find them. They were literally found, you know, almost 100 yards from where the vandalism happened. So, and based off like getting the pictures of what what they were tagging and what they admitted to and the statements we got later, like we're kind of tying in a lot of these like different vandalism pieces all together. Uh we're going to kind of go into like some of the trespassing laws that we're able to use around like California Penal Code. One of them is going to be illegal lodging. So, this is that big encampment section that we use. It may not be the one that we're going to actually enforce, but it's our justification for contacting someone. So, any type of reason, uh, we used to, you know, we have to be able to articulate why. Uh, so penal code 647E is illegal illegal lodging. Um, so like you see the picture on the left, it's a like kind of like a towbehind trailer, but it's left out in the middle of nowhere. So, it's absent of like running utilities and everything like that. So, we're able to contact them and hey, you know, you need to either get this into a scheduled space at a mobile home park or RV park. Um, and then at the end of the day, if it's, you know, kind of violating some type of code law, we can call code enforcement out. Um, most of these are, you know, severely expired or stolen. Um, and we don't find that until we are actually able to contact them, do a little bit of investigating, and then we find some type of vehicle identification number or we see some type of similar report. we see them, we we look over social media. We're like, "Hey, this uh trailer was stolen." We find this trailer, but it's been removed of all markings, but we now we know it's stolen. So, it's we're kind of able to contact all these. And like I said, this is the perfect one where we call out our Aero 200 unit that comes out with a dump trailer, and we can get all this cleaned up with in a matter of minutes, which would take other cities, you know, probably days, if not weeks, to get it coordinated.

Uh homeless encampment, same thing. A lot of it's on the trespassing laws. Um, you know, a lot of these signage and stuff, we go into it a little bit later in the presentation, but um, biggest thing with these, uh, businesses is the signage. You know, there's no trespassing. We can articulate someone is trespassing by setting up cardboard blankets, you know, kind of like in a living status, right? We're not there to go to their store. They they have a long-term means there. And then they'll stay there until they're basically they're told to leave, arrested, or have all their stuff taken away. So, this one Yeah. Just a basic no trespassing letter. Um, it's kind of funny. A lot of these pictures we have in here, a lot of the guys that we do arrest, they're usually sleeping or camping right underneath the no trespassing sign. Uh, so that makes it pretty easy and make for some funny pictures. See, here just another picture uh just to kind of add on to this uh as he was mentioning with our Aero 200 uh dump trailer. Uh just to reiterate, we don't throw away every homeless person's belongings, right? If they have an important stuff, we store it. Uh then they can come pick it up, pick it back up later. So if there's anything of high value, uh we always store it. Most of the stuff like the blankets, clothing, uh a lot of fabrics, it's it's soiled, it's got urine on it, it's wet, cockroaches, and it'd be unfair to other people that we store property with to put that soiled property with it. So that is kind of our uh uh workaround to get rid of some of the property. Uh so talking about mobile home parks, I actually have kind of a little bit of a story with this one. Uh so this presentation explains what management can and cannot do when tenants invite guests, including unhoused individuals. I'll go through this and I'll get to my

little story. Uh so tenants control who can be inside their own unit. A lot of property managers will come to us and say, "Hey, you know, this random guy doesn't live here, but uh this tenants letting him stay in his house or apartment or mobile home or whatever it may be." Uh unfortunately, that's nothing that we can necessarily handle on our own. That's a that's a civil issue between that uh that homeowner or rent renter and the uh landlord. So management cannot use trespass laws just because they don't like a guest. That's a that's a whole different issue. But uh so here's some examples of when a guest is not trespassing. A tenant invited them in. Tenant still wants them there. Guest is inside the unit or coming and going. No court order or eviction. That's a big one. Um when a guest can be trespassed is a a tenant, the actual uh lease or renter or whoever it may be uh tells the guest to leave and that guest refuse. Uh the guest is in a common area without permission or the guest ignores a lawful trespass warning usually by that homeowner. Uh what management does have control over is walkways. Uh we see it at at a lot of these, you know, older home communities. Uh a homeowner might let their grandson and his friends stay over and they just kind of take it over, but some things they're not allowed to do is hang out in in common areas. They're not allowed to just throw all their stuff everywhere and, you know, make a mess of the place. Uh that could be considered trespassing. Um management also controls the parking lot. Same thing. uh you know somebody who isn't a lease there parks his car in the designated parking area they can't do that uh laundry rooms pools and open grounds the rules can be enforced there

uh management can also enforce loitering in common areas no camping or sleeping outside no blocking walkways no storing belongings and no disturbances kind of just a little more into what I said uh heavy foot traffic management cannot ban people based on homelessness management can address behavior causing safety or nuisance issues. Uh the strongest tool like I mentioned is is lease enforcement. If a guest causes problems, that's uh generally between the actual tenant and the the uh property owner or management. Um their biggest tool is to doc document everything by contacting the police department and then eventually we'll give them the information to work towards an eviction. Uh management should invoid should avoid calling the police based on appearances, unequal rule enforcement, harassing tenants. Here's a kind of like I was show telling you about the picture. Bunch of subjects trespassing on private property right underneath the no trespassing sign. Uh illegal narcotics. Um I think he's going to kind of take over, but just to reiterate on the uh uh mobile home parks and things like that. So as far as trespassing goes, uh some of our duties include uh having a partnership with managers and uh property managers and owners of all these communities, a lot of mobile home parks, uh senior living communities. Uh, so a few months ago, I'm sure you guys are familiar with the Mountain Shadows RV park. Uh, it's generally a pretty nice area. You know, it's pretty normal people that live there. Uh, but there were one, well, there was one specific uh, mobile home that was causing issues. uh whole bunch

of calls for service and eventually we reached out to the management and uh you know she started informing us you know daytoday hey you know we think this guy might be selling drugs out of his mobile home because you know AB and C there's people coming to his house late at night there's a lot of foot traffic there's a lot of uh you know homeless people coming and going from that trailer uh so we were able to do an investigation do some surveillance uh we ended forming enough probable cause to write a search warrant and found out that in that nice community uh a guy was selling drugs and had connections to the cartel and bunch of crazy stuff. So that's kind of a our partnership with the communities. You want to take over?

Yeah, go back.

Uh I'll kind of touch on the legal narcotics piece of it. Um again with this homelessness and transient um contacts uh it is not uncommon that pretty much every every person we contact will have some type of drug paraphernia whether that be a pipe um there's used foil there's you know even the types of lighters and stuff we can start putting one and two together to say okay we now know this person is a frequent drug user. Um there's other classes and courses and stuff that we've taken to identify the actual drug use or people under the influence of drugs. Um and and we see all the signs. Um and it's kind of funny because even in some of these courses that are taught throughout the state of California, uh he is referenced pretty frequently. Um and it's it's not necessarily the bad thing. Um but it's it you get a lot of experience working with it here and you're able to articulate a lot more very quickly. Um some of the recent laws uh so prop 36 brought in uh health and safety code 11395 boy one uh which bas it makes it a felony for having uh so if you have two convictions of a previous health and safety possession offense u there's multiple offenses that are listed in there. If we're able to pull that person's criminal history record and they have two prior convictions of that possession offense uh we can now make this third one or subsequent one a felony. So, uh, what would be, uh, usually just a citation at some point, kind of a sight and release process, either even if they're booked into a county jail, uh, they're usually immediately released just with a citation. At least with this one, for Prop 36 offenses on those felonies, they have to be seen, uh, and adjudicated before a judge or at least at that point, that judge has to make the decision. Yes, we can send him with a release date, and there's going to be a date to appear later in court. So, uh, definitely helps out in certain scenarios where we're having constant ones. Uh I had one recently. Uh individual had multiple different forms of supervised release. So I think there were three different forms of mandatory supervision and probation all for drugrelated offenses and he had zero contacts here in Hemet. Uh I happened to I had two other people arrested and I

looked over and he's there smoking a pipe. U it's like okay right right in front of my car my lights in my lights are on. I'm wearing this uniform and everything. I'm just like what the heck man. So we talk to him. Sure enough, we figure out his criminal history and there he goes. We were able to do a bail enhancement on him. Uh he's been in custody ever since. So, does it work every time? No. But are there certain scenarios where we can work it and we can actually like articulate the system a little bit more? Absolutely. So, uh these Prop 36 offenses are like what Prop 36 brought to us does kind of give us a little bit of a fighting edge, especially when we're able to articulate a little bit more in in this category when it comes to EMTT. Uh these are some of our seizures. Again, this was a one of the I don't Were you at on this one, too, or

Yeah. Um I don't know the full specifics on it, but uh we contact a lot of people that are on probation and parole or they're involved in these red tagged houses or we get these problem houses in this community. Um sure enough, I believe this individual was on probation for some type of drug or narcotic offense and we ended up going back to their residence as part of their probation terms. Um and they were able to seize quad and that was all methamphetamine. So, um, and this isn't this isn't kind of an uncommon picture. We don't always seize this amount every day. Um, but I would say monthly we're we're probably looking at about the same number. So, and just even if it's just one or two grams here daily or on each arrest, it all adds up. So, this uh just to add on that, this was another one that had to do with community complaints. And, uh, I believe this was in a 55 plus neighborhood. Uh so the HOA or whoever handled that neighborhood reached out to the police department and said we believe this is going on because you know X Y and Z. So uh like you said there was people on probation in that house. U some of them weren't over 55. So I think they had all these drugs hidden under their floorboards because it was another mobile home type area. So they had a lot of crawl space.

Oh, so that was that one. Uh there's a couple of detectives that were on it and found it. Again, it's a it we don't always get these big wins. Like I said, it kind of gets a little monotonous sometimes. We usually contact someone that will always have a few grams of either what we believe to be methamphetamine or fentanyl. It's it's not an uncommon thing for pretty much every contact we have. And we probably average 15 to 20 contacts a day each. Um and so, you know, that amount just all in one. I mean, that's that's kind of a nice win for us for sure. Uh I mean this is again just going into some of the testing systems we have again this is just 14 grams of just pure fentanyl. Um and I think what on yours what we had over 500 grams just from that mobile home park. So from the one office South Austin you know that individual that we you know arrested for narcotic sales it was we found just a a pocket of it that was 500 grams of just fentanyl. So, yep. Um, I'm sure you guys have heard a lot about fentanyl, but just to kind of reiterate how crazy this stuff is. So, 0.1 gram, that's extremely small. Like, if I was holding it right here, you wouldn't be able to see it. So, uh, 140 individual doses. That's insane. That That's could be 140, you know, individual overdoses. So just that little bit um you know it's in the palm of your hand right there could cause huge chaos in the city um which it does. We have at least two or three overdoses a day. So uh kind of transitioning a little bit into the SEPAD. So SEPTAD is crime prevention through environmental design. Uh we have a couple certified personnel through the department that's actually able to go and assess businesses on this. Um but we also do incorporate this when we're meeting with some of the um apartment managers, complex managers or you know local horn park managers. They ask like hey what can we do like right now? And so obviously the big one is you know we try and link them up with the camera stuff like hey if you guys have cameras you know it definitely helps because then we can start you know

looking into trends or whatnot. We don't always have the availability to have someone sitting in an unmarked car 24 hours a day to kind of figure out who these people are. But uh the use of the community and you know kind of getting people involved with some of these uh ideologies is great. So um just to read off here so this proper design and effective use of the built environment uh can lead to the reduction in the incidents and fear of crime and thereby improve the quality of life. So that's the big ticket phrase right there is quality of life. So it it definitely falls under our preview uh elements of SEPTAD. So natural surveillance, uh, access control, territoriality, and active support. So natural surveillance, um, there's a lot of, you know, everyone wants that house where no one can see inside or do any of those things, but sometimes that type of landscape design also creates, you know, the alternative for someone who's looking to do bad things, right? Because then they're able to be concealed from everything. You're not able to see them as well. So, um, sometimes some of this environmental design also kind of goes back against what they were actually intending to do.

Sorry.

No, you're good. It kind of goes in the same thing. So, see, this is what we're talking about. Like, right, these trees are great for the person that lives there. They don't have to worry about, you know, if they have a a neighbor they don't like or, you know, ugly trash cans, whatever the reason may be. Um, but there absolutely could be uh someone sleeping in the tree. We have it all the time in all our uh some of our like business complex uh you know where their hedges and stuff are overgrown. We actually walk in there. There's usually people that have dug out an encampment inside of those trees. Um so something like this obviously I wouldn't be the one to recommend it even though I I like the feeling of kind of that safety net as well. But um you have to look at it from the person who's going to take advantage of that whether that's uh staging burglaries or anything. It's stuff that we're running into very frequently right now. Again, safe or unsafe, you know, uh tall hedging. It's it's great for the person who just doesn't want anyone to see what their business is doing, but you have to look at the alternative. What can someone else see that you can't see them? Again, safe and unsafe. So, um the big thing that I know we came into issues with when we were setting up some of these cameras is is the trees. We were like, man, this camera would be great, but there's a tree in the way and it blocks the the storefront. So, we can't see anything with this tree, but this camera is in a great spot. So, uh trees are also always really nice to look at most of the time, but uh when it comes to septed and the use of like or like cameras and whatnot, sometimes it really hinders what what we're able to do and like how we're able to uh deploy that camera.

Not only that, but how, you know, how easy would it be for a bad guy to be hiding in that all that brush, you know, all that? Sorry. Uh, not only that, but how easy would it be for a criminal who wants to, you know, attack those ladies or mug them to hide in that uh, brush. Cool. Kind of think it goes into the same thing here, right? It's probably great for the homeowner. He doesn't have to worry about much, but um, you know, we see it all the time with this mail theft. If they had a Ring camera, it's we're going to maybe catch a matter of seconds that someone's going to probably be on their porch if they even, you know, who knows what's behind there. You can't see if there's a gate or anything. So, if they're left packages or if they have mail theft from their mailbox and they have a ring camera, but the ring cameras behind that hedge, well, we're not going to be able to use anything from that ring camera. Uh, again, this one's a little bit better on certain parts of it. It's a little bit open. Um, however, you know what a lot of people don't see is in some of these um apartment complexes, they have this type of hedge design and then usually they'll have some type of person who's evicted or whatnot and they'll just literally sleep in between the house and that brush and no one ever sees them until they're walking up on them. And same thing here. Keep going. Right. We can keep talking about all the septad and um as far as like the tree design and whatnot. Like I said, we have a couple people through our department who are actually certified and have gone through a little bit more further training on it. Um, I think just the biggest common question is we get asked is, "Hey, what what can we do here?" Well, by the time they've asked us, they've already have a whole building established. They've already running a business. They've already had this environmental design and plan gone through. Um, so we just we hope this kind of gets employed a little bit more as far as maybe the um what happens before business starts and actually utilize some of this septed uh ideology just so later on it, you know, coincides with our Arctic and when we're responding out there, we actually can use a little bit more of the uh

environment to our to our advantage. Well, any questions or answers or Thank you for that great presentation and uh kind of filling us in with with what you guys do. I know it's not the most cleanest of job dealing with these people out there, so I appreciate everything you guys do. Uh commissioners, uh Commissioner Hills request to speak. Oh, yeah. Okay. First of all, thank you for what you guys do. the whole police department. We really do appreciate the service you guys provide and the quality of life. First of all, my question is, do you guys work with Christian from the hope uh group? Have you guys worked with him before?

Yeah. Yes, sir. We have. Y Okay. I assume you guys are pretty well integrated with each other and Yes, sir. So, we have our outreach specialist right now, which is uh one of our retired lieutenants, uh Eric Dixon. So, he's our outreach specialist. So he works with uh Christian Tikas pretty frequently. Uh when we didn't have that position, we sometimes fill in and um I believe we all have Christian's number. He has our number. If he sees something, uh we usually go out there and try and do what we can for him. Okay. Appreciate that. Thank you for um second of all, you know what? I didn't get your names. You guys kind of said that real quick. Like can I get your names, please?

Sure. Yeah. My name is Brian Godward and then uh I'm Colby Scow. Thank you, Brian. Thank you, Colobby. Um I did have another question, but I forgot what it is. So, I'll yield to the next person. Commissioner Varma Montes, go ahead. Yeah, thank you for that, guys. And uh yeah, it's great to see um you know, that these homeless encampments can get, you know, taken away pretty quickly. Um on our side, we had what's called the TLC when businesses gave um you know you guys permission to enter the private property. Where does a business go to fill that out?

Uh so there's a couple options. I believe it is on the Hemtt Police Department's uh website. If not, they can if if a business has uh questions about any type of like trespassing enforcement or the trespassing letters, uh they can reach out to anyone on the Arrow team and we can just meet with them face to face and get that all sorted out for them. Okay. So, you guys like on the Hemet website, there's a place to reach out to Arrow directly.

Uh I believe so. Um and if not, um we we can give all of our contact info. Like I said, we we're pretty much uh between the seven and eight of us that are roving around. Uh we've pretty much contacted almost every business and at least extended the hand and they have some type of contact for us. But if someone's missing it by any means, they can even if they just called the non-emergency line and request to speak to everyone or uh like a a detective um we can reach back out to them. That's not a problem. All right. Thank you very much. I think we're gonna circle back to Commissioner Hill here. You put his request in. Yeah. Now I do remember. Um I'd like to go back to what you guys were talking about on fentanyl. Okay.

I mean it it's a sad story this whole fentanyl thing. I'm wondering what you guys are seeing in the school system here in Hammet with fentanyl. Is it there? Is it not there? What's your opinion on what's going on in the school system and and and other drugs too?

Uh sure. So we don't work directly in the schools itself. Um, so and there's a lot of education codes and whatnot that would go through there. I know there are school resource officers that if they've come into contact with, they absolutely can file criminal charges. Um, but as far as the school trends and who we're seeing have it, um, it's we don't see it very often. Um, but we we do see like kind of juvenile overdoses once in a while and it's kind of just like in in pockets. And what I mean by in pockets, it's there's usually some type of nexus to even someone who maybe graduated a couple years before and they knew him from a few years back and, you know, they ended up taking a turn for the worst and now they're homeless, but now they're it's kind of going from there. So, as far as like specifically in the schools, I wouldn't say it's it's rampant. Um, but it's as far as if they kind of reach out to that contact that they've had throughout their years of schooling, that's usually when we'll see it. or if we see, you know, sometimes split houses or whatever may be and we have a parent that's uh addicted to it, then sure. Um, as far as like actual juvenile possession or dealing and transactions, it's not something that we're too frequent. It's not like a too common thing.

Okay, that's good to hear.

All right, thank you. Yeah, I thank you guys so much um first off for the presentation, but secondly for what you guys um do um born and raised here and you know you you you've kind of you to your point of of him being on the on the training you know we there's a good and bad part about about him and and and like I mentioned earlier I I think there is a a sense at least in my in my circles that things are getting better and and that's that's that's great to hear and it's a direct result of your guys's efforts. Um I a couple comments or or or thoughts. First first off um you know what what what we're seeing with new development and specifically with state goals in terms of um uh the the the regional housing needs assessments and the needs for lowincome housing and things of that nature. as these projects come come in, I I'm assuming that there's some coordination between the planning department and the police department in terms of that environmental design and any sorts of of elements that we can incorporate um within this the conditions of of approval and the entitlement process to kind of help beef up both the the design standards, but then also maybe some requirements on programs in place between the management of of of those those units. Does that actively happen now? Could that be improved? Are there are there are there kind of industry standards that that that that we should be looking at adopting that we're not adopting yet? Is there anything that I guess my point is is there things that the planning commission can do to help um you know as to as new developments especially those low income high high

dense type developments that are probably a little more conducive to having problems in the future.

Uh yeah so I think for the ones that haven't been developed and if they're looking to come to EMTT we'll kind of answer that one first. Um I just had a brief discussion I've worked with her pretty frequently. It's uh one of our community service officers. She's the one who's certified in Septad. Uh she can absolutely do that assessment beforehand and kind of uh put like a g guideline or you know what would be like a somewhat requirement for you guys as a planning commission. Um she said the challenge she runs into is you know after you know after a business or whatever has already been established and it's already been approved. Uh we can go out there and give the recommendations but I can't speak to as far as what you guys can enforce or what she can enforce on that just because we're not the one specifically going out there to do it. Um, but I would say if they're looking to come this way, um, I think the biggest part is just the accountability piece afterwards. Um, you know, we have a lot, we work with a lot of property management that will kind of set all these things in motion and then they have it in motion and then they're never to be found again. So then we're looking to enforce or trying to keep people accountable and we're, you know, we're out of luck when it comes to property management sometimes and, you know, it's weeks before we hear back and it's like, well, that that kind of slows us down or that'll slow pretty much anyone down or if we have certain issues in certain areas and we're looking to property management to kind of assist us in getting those answers and we don't have any of it, then that's I think that's one of the where you have a small problem, we'll slowly start growing into a bigger problem because we just can't address it at that point. It seems like that'd be a good opportunity for, you know, within the context of design standards that the state is is is is requiring that we can, you know, maybe maybe work to to put in place things that um allow for subsequent code enforcement because things aren't being taken care of that were at least identified within the COAs.

Yeah, absolutely. I I I know they're not here, but um code enforcement has been awesome to work with for us. Um we see a lot of the problem houses or houses that are, you know, red tagged throughout the city. That's also, you know, sadly just like a big welcome sign for a lot of the problems that we deal with daily. So, uh you know, can't give code enforcement enough credit. They've been awesome in helping with us and, you know, kind of going along what can be enforced on their side. Um they they don't miss a beat for it. So if if it something that code can do, I'm sure they would have no problem doing it because we we have zero issues with code enforcement.

Yeah. And if we can make make those make those uh give give code enforcement more teeth through the conditioning process, whatever the that that that mechanism is, that that that that would be great. I I'm I'm I'm torn on kind of similar to what you were uh referring to the kind of balancing that that that private privacy, private rights, you know, your own what what you want to do on your own pro um property versus providing and and also I deal with landscape a lot and so it's like yeah, I love trees, but I I I

I never looked at it from that p from that perspective. Um, and that's that's certainly going to be a challenge moving forward. You got to try to balance that. Absolutely. Dealing with them. So, but again, thank thank you so much for um what you guys do. Um, it's it's definitely making a a significant difference in the city. Yes, sir. Appreciate it.

More of a more of a comment when you mentioned the trees. I remember a Kmart building on state in there where there was a mattress in the tree way up there before they were all cut down and they had to have a little rope to get up there and it was like it's got unbelievable people are sleeping up there in the tree like that and then the the whole shopping center just cut you all the trees down which because of that problem you know sad sad to cut trees but there again it's a hiding spot for them and um the trespassing signs I remember you guys coming around to the office and introducing yourself. Make sure we sign a certain form and turn it in and get the trespassing sign. I think they had to say like the number 602 or something like that at the end of it. That was the most current code. Um I'm not sure if that's still on the property anymore. I think that might have gotten taken down to remind me. I got to walk around make sure it's there unless some transient tore it down. Uh but I got to remind myself to walk around look at it. And again, I appreciate what you guys do. You know, my dad was in narcotics with him at PD for a long time back in the day, back in the 80s, you know, and that's back then, you know, they they couldn't have beards unless you were narcotics. You can grow a beard out and so he was very excited about those opportunities,

you know. So, but anyways, I just want to appreciate uh thank you for your guys' work and your effort and what you guys do. Thank you. Thank you. Appreciate it. With that, we're going to go ahead and open up public hearing. Are there any members present or online that has a comment? No, chair. Okay, with that, we're going to go ahead and close it and just receive and follow the presentation. No motion needed. Greg. Okay. I hope our uh image gets improved throughout the communities up and down California. Yeah, it's not good to be uh on training videos. Yeah.

All right. Item action item 6B, presentation of the city of HIMTIT's new enterprise permitting and licensing software.

Mr. Jordan Malton We caught you on camera.

Pause.

Parking lot. Good evening. Come on. Good evening, Mr. Chairman, members of the planning commission. Jordan Walton, associate planner with the community development department. Uh tonight we are going to do a presentation on city staff's favorite topic, which is the Tyler Enterprise uh EPL. And uh just for reference, I do have about 36 slides. I'll be demoing this uh pretty much our new uh our new permit processing system. So I imagine you're going to have a lot of questions. If you would like to help me out and just write down a particular side, if you want me to go back to it after I'm done with my presentation so that we can discuss it further, I really appreciate that. But uh to begin uh this this uh this this project aligns with the strategic plan integration uh goals 2, four and five. And a little bit of history, uh the city adopted a uh permit processing that we've currently uh been using for the past 20 years. So if any one of you have filed a permit, license or obtained a certificate of occupancy within the past 20 years, uh we've been using this system called trackit. Uh a lot of the the design for trackit has been outdated and many of the people that first implemented trackit have uh long since either retired or moved on to a new profession or a new jurisdiction since its integration. So, a lot of the uh the institutional knowledge how to run the system has been lost over the next few years. And of course, going back to the fact that it is outdated, as the city council elected to adopt a new

permitting system and after a bid process, we decided to go and uh go with Tyler. So, Tyler is a comprehensive public sector uh focus software solutions design for local governments. And then like as I mentioned, as we reviewed several of of these uh throughout the United States, we decided to go with Tyler. And I feel like a running theme with this presentation is that we cannot talk about the new uh implementation of Tyler without talking about Trackit. Uh so some of the things some of the key things that we lacked with uh trackit was the absence of notification of permit sub submittals uh no automated alerts for upcoming or overdue reviews limited capability to accept electronic submitts for entitlement projects and insuffic insufficient functionality to coordinate interpartal reviews. Uh so essentially with Tyler or with track it excuse me uh all of the planning entitlement applications that have come before you as your term as planning commissioners was mainly facilitated through three systems. Uh first one obviously being track it to create the record. uh email as as uh as a form of communication and to uh send the uh corrections to the applicant and as well as our local uh SharePoint uh to be able to store the records and uh some of the information can get lost as we transfer through and navigate through these three different systems and it's become it it it can become challenging to uh properly evaluate each and every application that we receive and view as we have several dozen permits and plans and and projects that we can process at any given time. And of course, some of these projects like our larger projects can run over a course of several years and can change

uh the hands of several different staff members during the lifetime of its project. Uh, you know, some of the housing development projects that were approved in 2020 2021 are still ongoing uh from its infancy when the project was first submitted uh to when it was approved by the planning commission or the city council and to the permitting stage when they're finally pull trying to pull their permits to grade and to actually build and construct those single family residential homes. It's very important for staff to be able to correctly monitor and and evaluate each project in a timely manner and make sure that we have the up-to-date information uh uh for every every single project every single time. So that's why we decided to go with Tyler because we believe that will be a solution to our problem that we were having. And um it will not only be something that will help the planning side and community development, but it'll also help the building and and safety side, it help the engineering, it'll help fire, and it'll help business licensing as well. As I mentioned, we can't talk about Tyler without talking about trackit. So this is a screenshot of a uh permit submitt uh that was reviewed and approved through trackit within the past year. Uh this project first started in in October of 2025 and they received their approval for this permit in a in February of 2026. Now if you could turn your attention to the re to the plan reviews that has the number 27 next to it. Uh you can see that there were several there were several reviews that were sent out uh for this review. I just want just want to emphasize that what's what city staff has to do in order to to get these projects along. Each one of those reviews that you see has to be manually inputed by the building technician and

sent out manually to city staff in order for this review to occur. Every time that we sent out a correction or review or left a note, the person that that submitted that correction had to notify the building technician either through email, through Teams, or through word of mouth that the submitt was was sent and the corrections have been identified. Once they receive that information, they'll relay it to back to the applicant so that they can come back to city so they can look review the corrections, maybe have a conversation with city staff before they actually implement the corrections. And then they'll send the corrections back to us where again the building technician will have to manually go in and assign their new review to each p each person or department that would need to look at it. So as you can see, it's a very inefficient process. This one in particular I just want to point out this is the financial side of it. Uh as you can see uh on the description there is a uh project there is a fee description for each one uh of the fees. I just want to also note that the person who did this, the building technician that did this had to go in and individually uh put in each fee, not the amount, but the for the and find it through the description of each and every different possible fee that could be applied to it by reviewing the submitt, seeing what they're here for, and then charging the correct amount. So as you can see also a very timeconuming process as they have to know the the knowledge to have the knowledge to be able to do this every single time. So you can imagine that the training process to in order to actually fill a position like this could also take substantial time as the s the system that we currently have is working against staff as we need to make sure that we're doing every single thing right every single time.

that we pretty much mitigated pretty much all of that with a new system that we have been working on for almost the past two years. This is the homepage. This will be the homepage to our new system that will be launching in the coming days and I will announce this the expected go live date at the end of this presentation. But this is where any person who wants to do electronic submitt wants to submit their permit. They could register. Anybody can register. It doesn't have to also be a licensed contractor as we issue permits for various different types of things including home occupation permits, food truck permits, and anything like that. Does not need a contractor's license. But they'll go in the top rightand corner to register and they'll be able to put in their information and uh start the process. They'll also be able to, if you point your attention to the black bar, they'll also be able to apply uh for any permit that we have available online. On the registration site, this is kind of what it looks like. You'll put in your name, your company name, your business, your phone name, your uh and your business phone number, as well as your email, and you'll be able to start right away. This is the where the applicant will be able to apply for any permit that is available on our website that we choose to make available. Uh not every permit that we have will be available online. For example, our commercial cannabis business permit will not be available online as uh we have we have the the exact amount of commercial cannabis retailers that we can have per our population. If city ordinance or state law changes and the city decides to reopen it to allow more or one uh decides to drop off and we have the ability to add another one, uh we may pursue the opportunity to have that that permit online during the duration of the the time period which they can submit. And then once we they submitted their application, we can take

it right off. But as you can see, uh this is a snippet. Obviously, there's more if if I had the capability of scrolling down right now, but these are examples of the type of permits that they could submit. And if you pay attention to the first horizontal uh red bar, uh again, we have business, we cover business licensing permits that you can pull through building. And then our of course under plan is mostly and mainly our entitlement projects that people can now apply in online, which is a first for the city as we were only set accepting in-person applications or applications through mail. When you first apply, this is what the screen will look like. Uh you have seven steps in order to submit your permit or your entitlement, which the first step is looking uh uploading your location. You can't see it right now and I'm actually unsure if it's available for the mapping side, but you will be um city staff will have the ability for the first time to be able to assign or be able to look up aerial view of a project. click on it and be able to start creating a record for a permit or a plan instead of having to put the address or the APN. This is an example of the type of permit. For this demonstration, I chose to do a conditional use permit and gave it a test description, but uh they'll be able to select any type of permit or plan or plan type in this situation. Uh, for example, this may be a situation where they would e apply for a conditional use permit or they'll be able to apply for a conditional use permit modification and they'll be able to do it from this screen. They'll be a they have the capability of uploading their contact information such as the applicant or the owner and they'll be able to fill out general questions about the conditional use permit process. Uh, in this particular section, this is a little bit outdated. I do have another example that kind of shows what it's probably going to look

like. Uh but uh they'll be able to upload information or fill out data or city staff will be able to fill out data uh to be able to answer certain questions for the conditional use permit process. So now I just want to point out that this section right here is probably one of the most important parts of the Tyler integration because this section allows us to trigger automatic fees and uh be able to invoice fees automatically instead of a city staff member having to go in each itemize one and upload it. uh we've specifically rigged it so that it trig that the answers to your question triggers uh certain fees from either adding on to the invoice and or not adding on to the invoice. And of course, as a safeguard, uh when someone submits their application online, instead of them getting an invoice at the end of their submitt, uh city staff will have the opportunity to go in and review it first to make sure that they've answered the questions properly and then send them the bill so they don't get an incorrect fee. This section uh we will not uh accept incomplete applications. Uh they will be this section is required for them to be able to submit their application. Uh these are required in order for us to set the submitt for review. And this is pretty standard as far as the information that we need in order to process an application. Uh so if they're not uh ready or they just want to try to submit an application uh the the system won't let them unless they can fill out each and every attachment. And of course if they have questions about anyone we're more than h we're more than happy to help them out uh with with filling out the attachments. And of course at the end of it they just sign their name and the application is submitted. Now once it's submitted question is what does it look like on city side? Uh this is what it will look like on city side. Uh if you can uh take a look at it uh this bar tab uh every

single staff member instead of what we've been working in trackit will now have the access to this. Uh if you have code enforcement obviously will have the code cases. Building and safety and planning will have the inspections. Um and then of course any permits or plans that they're working on will be monitored through here instead of a a bar like it is in track. So, as soon as they you any staff member comes in the morning and logs in, they'll be able to instantly see what they're working on and what what's what's due, what's overdue, what's active, and when they need to go out and do inspections. This side here is a real time as far as recent cases that have been generated in the system that you could have uh been working on recently. So, uh it's just a quick tab for you to be able to look at. And this side here is my is the current active reviews for your cases. And this is where the per the mock permit that you saw on the previous screen was submitted to. It shows that currently there's three reviews that this person has to uh look at or review. And uh as soon as they click that button, they'll be able to go ahead and do that. Uh with this system, we are now licensed with Blue Beam, which is a uh permit. I like to call it a a um a a a permit redlinining system where we can go in and mark up the plans and send it back to them. So, this is what it looks like when the review is submitted. You can see which which projects that you have for review. Uh there's another tab next to incomplete reviews where it shows completed reviews, reviews that you've completed. Um, here is what it will look like if you were to go in the system and look at the what was actually submitted. If you can tell, this is the conditional use permit that was created prior. Uh, it shows you uh step by step what the project number is, what the address associated is, what

date the application is was submitted, which is very important as it relates to the permit streamlining app and uh plan the plan review status. Clearly, it shows this in review as it was just uh received as well as it can tell you uh the amount of fees that were due and that have not been paid for the permit. Uh you also have access to the applicant name and their phone number. This is probably going to be my favorite feature which allows for the workflow completion summary. You can get a summary and a progress checklist as far as uh when things have done been completed and what still needs to be done. And I just want to keep this in mind as it'll come up later. And then of course uh there's a little another window here. Instead of a pie chart, it has uh this graph for you here. I can show you where the permit is at or the plan is at. And I just want to note if you saw on the previous screen with the cup, um this will probably come up a couple of months after it launches, but we are moving to a new uh permit number process. Instead of the uh five digits, we are going to eight digits. And uh uh just a little bit of tidbit here. Uh the first two numbers will be the year. The second two numbers will be the month. And then the four the last four digits will be the uh the number that it was accepted within that month and year. Here's an example of what an invoice will look like. It still has our old logo. Of course, it'll be updated to our new logo. Uh but this will be an example of an invoice that uh members of the public will receive for their application. This is where all the magic will happen for city staff. Now uh we will now be able to correctly track and monitor uh how a review goes into the system. Uh like I said as mentioned previously this was just monitored through three systems. Track it email and our local

share drive. Now it will all be integrated into this one application and instead of again with the training involved with the training as far as uh training city staff in order to train them on how an application intake goes in the review process and who needs to look at it. It's all integrated and we've mitigated the the who reviews what for each and every permit. And I just really want to emphasize that because that's always been a question that we've had or a problem that we've had with the city, especially when new people are brought on board is who reviews what and when do they reviews what. For example, a solar project, a roof mounted solar project, I should say. It does not go through planning. We don't look at it. They need to be in and out within 5 days. Uh it's not an extensive review. As long as they meet all the requirements, we do not need to review it. But here and there we will get a review in our system for a roof mounted solar either through staff error or or whatever may be which is fine. Um with this new system we've set each and every work class to send it to the people that need to review it every single time. So there is no more who needs to review it, when do they need to review it or or if someone does need to review it but they weren't see it sent the review that's no longer going to happen because we went through each and every different permit and plan and make sure that whoever needs to have eyes on it has eyes on it. Uh and that's really what where this happens as far as reviews. Let's just say someone uh needs to skip a review or they say this person doesn't need to look at it at this time. Um there will be accountability as well. Uh we will they first if you skip a review or a phase in our project in our process you will need to give a reason. Uh the system will not allow you to proceed if you do not give a reason and it will also uh tell you here who skipped the review and uh and of course they would

have to give why. So there can also be a discussion as far as why something was skipped when it didn't need to be as skipped. But that is something the system is capable of doing. And then here is of course where the development or the review process is. In this case since it's a CUP, building will see it, water will see it, engineering will see it, public works will see it, buildings see it, everyone will see these types of projects. And of course for things like uh permits and plans uh the right people will also see it. Just also want to say that this also helps with the I would I would say the double review that we have in the city for something like a signed permit just because of the way that the track works. We're currently processing that through two different systems. One review through planning and a separate review through building that happens after planning. uh many have vocalized that this is very inconvenient as they're talking to two different people essentially to them about the same thing and I would agree it would be about the same thing with the system we try to put ourselves in the customer's shoes and and and think and and think about what they need right they came in they came in here to get a sign that's what they did right they don't care about what needs a permit what doesn't need a permit they just want something that says they input their sign up and we really thought about that. So we made sure that instead of them having to do work double work twice, it's on the responsibility of city staff to get them in and out with one application instead of two, three or four. And that's kind of what we did. We did as much consolidation with the system as much as possible to make sure to ensure that each and every person uh uh can get the service that they need in an expedited fashion. Uh and really again that's what happens on this section, right? Instead of it them having to apply twice, it can just they can just apply once and it's sent to everybody who needs to ever review this this permit or plan and they

can get the service that they need. To go back to the customerf facing side, uh this is what it will look like once they submit their application. If you see here at the bottom, that's that pending review was the initial conditional use permit that you saw at the beginning. uh the it shows that this customer in particular only has one review and they will be able to review it. I did mention to pay attention to the pie chart that I showed you earlier. Uh they will have access to the pie chart. So they can see who and who and where they are in the process. For something like a entitlement process, of course, it is a lengthy we need department reviews. We need conditions of approval. So in this case, they're right there in the department development review process. And this can take however long it needs to take. Of course, it depends on what the project is. Sometimes the environmental review can take a little bit longer. And this is where they're going they're going to be at until that's finished. This is where the review section is going to be at. This now they'll be able to know who needs to still review what, which has never been done before in the city. Um it's usually the h it's usually the responsibility of the planner to ensure where they were in the process. And now both the planner and the applicant will now be able to review this screen to see who still needs to review it. In this case, planning and zoning, planning, zoning, and building have already signed off on it. And we still need comments from water, public works, police, and fire, and they'll be able to know who they need to talk to about that. this section here. Uh not only do uh the applicants have the ability to create records, but city staff also have has the ability to create records. And this is where it'll be done. Uh if you look here, it's the same setup as the far as the seven workflows that we need to go through to be able to submit a proc submit a plan or a permit. And I want to draw your attention to the address here. As right now, it's currently blank. Uh

but our team and the Tyler team are working uh current right now uh trying to get a working map for us so that again uh it gives city staff more flexibility to be able to find parcels in the city as they'll be able to uh point out certain records and be able to uh assign records, change APN or do whatever they need to do in the system. Um and again this is the administrative use permit process um or a it's not very much different from our side but um this is more of an updated review process that we're going to have as far as the questions that we're going to have. This one gives a little bit more flexibility as far as what they need to submit and it's more accurate as far as calculating fees as any and every type of fee that can be assessed to a record may it be an AUP with a variance or a parcel map or tender track map whatever it may be uh we'll be able to assess correctly assess fees from this sheet again getting rid of the the what we're doing right now which is having to manually go in and put each and every fee in for every single permit or plan, which sometimes could take a few hours. It's afraid to admit. And I tested this one with current city staff members as well, and they were able to get it done in less than 15 minutes. So, a record uh I it was a it was a record of a high profile, high fee related project that was invoiced within the past year, which did take a couple hours to make. And like I said, they got it done in 15 minutes. And then from this uh we have some familiar faces as the applicants for this mock. Uh again we'll be able to put in the applicant information and the system is also smart enough to be able to once you put someone's information in

once it will save it uh I believe forever. Don't quote me on that. Uh if someone attempts to make a duplicate record with the same information, the same phone number, uh the system system will automatically trigger and uh show you that the if these records are actually the fact the same and it will uh you at that point you can prompt it to just pick the one that's already existing so that we're not creating duplicate records all the time. And then of course this is another example just based off the questions that was answered on the two slides before. uh it will generate it will automatically generate a fee so that city staff does not have to waste time questioning whether uh which and what a fleas apply. And then here it is. You're back to the same screen that you were before once you open up the review. And uh as soon as the fees are paid, you'll be able to go through the review process again. And I believe the next slide is for the uh go live date and the projected go live date with this will be July 27th, 2026 right after the next fiscal year. And that includes my presentation. I'm available to ask answer any questions.

Thank you Jordan for that presentation. It's it's about time we can get things streamline here. Uh Commissioner Vermont, do you want to speak? Yeah, thanks for that Jordan. Um, what other cities use Tyler Technologies and do they have any feedback? Uh, we didn't seek outside counsel when it came to uh Tyler tech for Tyler. I believe the city of Coachella also uses it. Um, we're unclear on the the the success of it. Uh, but there was there was a time where we were going to do uh cross training training, but we realized that that wasn't necessary. Yeah. How do you feel about the new uh interface?

I think it will work great.

Um to say the least, obviously it will take a little bit of training on city staff's part on my part to make sure that everybody knows how to use it correctly. Um and I'm actually working on a how-to guideline uh just so that it's there for anybody to look at. Um, but I think this uh system is more of a a system for 2020 and not a system for 2025 or 2005, excuse me. Um, it does have it it was very challenging to put together. I do believe that out of the ones that we the the permit type the EPLS that we selected this is one of the more challenging ones just because of the amount of effort you have to put into it to make it work. Uh their selling point or Tyler's selling point is that it's uh it's build your own. Uh so we had to spend substantial staff time and substantial uh meetings and meeting with Tyler, other departments and things like that to get it to work. We programmed it ourselves uh essentially and it's going to reflect in the clientele that we have here. We took into consideration of who we who we work with the members of the public in order to design the system. So I think from a user standpoint um you know if if the if the work is put in which I do believe we have put in the the appropriate amount of work to make it work

it's going to be great for the public. Great. That's great to hear. Um, will the applicant get notifications when something has been approved or denied? Like, will they get an email or do they have to just keep checking the dashboard? So, they're they're going to get an email through the dashboard. So, if something updates in the dashboard, they're going to receive an email that says, "Hey, something's been updated in the dashboard and they'll be able to look at it." Gotcha. And then, um, one question or last question. Um I saw I mean I don't know if the fees were correct but one of them said SQA category ex exempt there's still a fee for that even if you're exempt

that is correct we still have to file with the uh the state clearing house and file with the uh county clerk uh for a squid determination so that it's classified as exempt and that's what that fee is for. Uh that fee is strictly for the um for the uh the well the the recordation fee is is for the what the county clerk charges. So they send us a bill at the end of the year letting us know that we did this amount of exemption. So that's what the purpose of collecting that fee is for so that we can send it back to them. And then the uh the exemption fee is for staff's time to be able to send it to the uh uh state clearing house for review and approval. And then that's when it gets sent to the county.

All right. Thank you. Yeah. I mean, it seems like you guys are excited on the back end. So, it's, you know, it's good to see that we're getting a little modern. Um, yeah, on the planning side or city side. No other questions for Hill. Thank you, Jordan. Very great. Good. It's about time, right? Yeah, absolutely. Okay. Um, can you go back to page 10? Sure. page 10. Yeah. So, I see the, you know, the bar up there where you got uh all trending license permits, right?

Right. If I click on permit, does it lists all the permits that are available to me to for submittal? Yes. Oh, it does. Okay. And the same for licensing? Yes. Okay. Oh. Fantastic. Good. Thank you. You're welcome. Um, page 28, please. 28.

Page 28. Okay. So I'm interested and I think this is it, but what is the applicant or the user seeing as a breadcrumb progress for what their application is? Is it this here? No. So it's this page here on page 27. Uh that under workflow,

it has a it's step by step what they need to do. You can't see it fully, but after conditions of approval for public uh works, it's uh it's a check mark for city staff's record to send the public hearing notices associated with the project. And then after that will be the planning commission which would for this would be the la one of the last steps in the process. And then it also has a section for uh the SQA determination and that that will get checked mark once that SQL is filed. And then once the chair signs the resolution and it's submitted to the applicant, that'll be the last check mark and then after that we'll be able to close the project. Okay. So this is what the applicant sees right here on the website.

And this is available to the entire public. Yes, it is. Even with the Well, not to the excuse me, not to the entire public. I'm sorry, I misinterpreted your question. Uh it would only be available to the applicant. Um we're in the process and thinking about a separate uh usually through a GIS map to kind of show the overall and current entitlements within the city. Uh but this section in particular for the workflow would only be available to the applicant. Okay. All right. Good. Um what was the go live date again? You went through that real quick. It would be June 27th, 2026.

June. July 27th, 2026, excuse me. Okay. And I'm a little hesitant to ask this question, but uh due to the efficiency of this system, does that mean that any of these fees would get reduced for the applicants?

We're currently going through a fee study right now. Uh some of the fees are are currently being evaluated by our community development director and our city's consultant. It's a comprehensive fee review. So, uh, fees from planning, building, engineering are currently being reviewed and maybe some other fees from different departments. But, uh, from my, uh, recollection, some fees are increasing, uh, some are decreasing. It just depends on what we believe, uh, the amount of staff time that it will take to process it. Um, so we're we're going through a comprehensive fee study right now. And that's kind of why we pushed the the uh release date of this to the end of July instead of at the beginning of July. Uh because we do have that new fee study coming out and it hasn't been approved by council yet. So it would be inappropriate to uh have it go live when we're still trying to figure out or inputting the fees in for for the new fee schedule.

Okay. But administration and update of this system is easy, moderate, hard, what I mean as time goes on, things are going to change, right? Fees are going to change course. Uh I I still think that the review proc the overall review process won't change. It'll make it a little bit more seamless, but when we talk about staff time, we're mainly talking about the time that it takes to review uh make a staff report. Um write the conditions of approval from each different department. uh which that in of itself won't change very much. Okay. But is there somebody that is in charge of this Tyler system?

There isn't part we're going to have subject matter experts in each and every department. I'm going to be the subject matter experts for my department. And of course, each and every different department will have their uh go-to person, but there isn't necessarily a designated uh person that's going to oversee it in its totality. Um we do have uh certain people will have uh uh privilege access to it. Currently while we're not live uh everyone has privileges to be able to access the full power of the system. Uh once we go live that's going to be limited to key staff members uh so that not everybody can go in and start changing up how the system works. Okay. So a super user.

Yes. Okay. Um what about integration into state laws, local laws, our code enforcement, you know, that kind of stuff? Is that going to get integrated as pop-ups for um certain conditions of approval and so forth and so on? You you know what I'm getting at?

Yes, I would I actually love that. But this will just be strictly on the permitting and the planning side, being able to review the records. We're still going to have to go into our municipal code currently and be able to um you know analyze it and be able to input that data into the system. Um right now really one of the only uh one thing that the system can do that we're implementing is that it can it can notify uh us when a review is overdue. So particularly for our entitlements, we've set every when when a entitlement is submitted, we've accept we've uh have the review date uh to 15 days after it's submitted um and after those 15 days will be overdue uh in the system. Now that's more of a safeguard so that we are aware uh in that of of the t the shock clock for the permit streamlining act which is 30 days uh for us to be able to respond to an application and um that we we set it to 15 days so that if it's if it goes happens to go off review uh we still have another 15 days to be able to review it so that we're consistent with that state law.

Okay. So once you go live and this is out there in production, do you have any kind of road map or anything for enhancements down the road?

Not a road map for enhancements down the line. Uh the Tyler pretty much gave us uh everything that they can possibly do with the system and if they roll out an update uh city staff may be able inclined to take a look at it. But right now with the system, it's it's as much as upto-date as can possibly be on our side. Maybe there's a third party uh thing like Blue Beam that we can connect to the system to be able to help us review it. I haven't heard of anything like that yet. Maybe Tyler will partner with the company to allow us to do that.

Um but right now what we're focused on is uh going going live with the system. Um because as as a a relative of mine always says who works in software um the most stressful part about launching a system is right before and right after. Uh we want to make sure the system works. Um we anticipate that we're going to probably going to be scrambling after the go live date as we figure out that certain things in the systems don't work while others work really well and of course we have to coordinate to fix those issues. Okay. Yeah. Has your IT department scanned for vulnerabilities for cyber security issues?

It has no problems with the system itself. Um they've the uh Tyler system is really uh facilitated through the finance department. Um, this is more if we have any security issues with it, of course, they'll be able to chime in, but we also have Tyler to be able to who will still be on call to be able to help us out with any issues and then give us any solutions to any problems that we may face. Not the answer I was looking for.

Okay. Thank you. I think uh that's a discussion to have. Thank you. All right. Thanks Jordan. Um so uh EMWD just uh went live in January with uh workday for our ERP and we are also using Tyler for our DSMS project and the go live date is um continually being pushed back. Um, I guess my um I I would change is hard and you you you you touched touched on it. I I think I think at least from our from my experience um it it's at least with the uh workday side and and what we're anticipating on the T Tyler side um there's a lot of things that we don't that you don't expect that will come up. um that are gonna that well first off I empathize with you being the a subject matter expert because I know how much time it takes outside of your normal job to do this because I have one of my staff that's doing the same thing and it's pretty frustrating on how much time that they're having to spend on all the testing and everything else. Um, but I just I guess I would I would not caution, but just from le from from a lessons learned per perspective, um, you know, consider possibly some temp help, something to help augment staff because there's going to be there's going to be some challenges. Um, I promise that there will be some challenges. Um, and then also in kind of to Commissioner Hill's question on scalability or future modification or I think that that was you, but um when when you one of the things that we're

seeing at at least is um well, we can't change that now because we're too far down the road. We'll have to wait until the next update. And and I think that that is um constricting quite quite a bit. So hopefully there's there and since it sounds like sounds like city staff is doing the the the the brunt of the of the of of the development. So so hope hopefully that will facilitate if you need to be making modifications if you see problems if you see changes you can do that kind of on on on the fly. Um a couple specific questions. So you you mentioned the blue beam. We we also use Blue Beam. That's a very powerful tool especially uh as it relates to um not only interdep departmental reviews but inter agency reviews. We we now um utilize blue blue beam for multi- agency approvals on on on documents and that's that's been a very very valuable um uh addition to our process in terms of streamlining it. It allows for kind of real time review of comments and and so if there's if there's an interest in, you know, um learning more about that from our our group, we'd be happy to coordinate that on the electronic submittals. Um is the city looking at uh CAD files by chance uh as as one of the um potential submitt requirements? Uh I don't believe at this time we're looking into that. Um just the standard PDF files of the required documents that we have outlined in the system.

So just as a as a as a tool, you know, the the the CAD data um uh you know getting the point line and polygon data of a tenative map or or you know to to to help help address conditions. There is a there if you establish CAD CAD standards um and and those files are are are submitted in compliance with those standards you have the ability for basically a drag and drop function into GIS and it makes it makes for an extremely um useful tool of getting the the the the real line work that or the the the the detail work that the engineer or the landscape architect aritect or whoever is doing and bringing that directly in and not having to recreate that from a p from a PDF. So some um something to to consider um is this is web- based right?

Correct. Um is there a timeout feature for cyber security? Yes, there's a timeout.

So that is one of my biggest frustrations with workday. Not not in Tyler yet. um because of the cyber cyber security if you don't have activity within a certain amount of time I think ours is 30 minutes it times out and then you got to start all over again and that is one of the biggest frustrating um pieces of of this and so work with it I I we're we're trying to get that extended we're we're we're having a hard time doing it but you know you get a phone call you get pulled away from what you're doing and then you end up having to go back and start all over again. Um, that's uh

you it doesn't it doesn't work that way because you you you can't save it until you go to the next step. So um is there uh are you looking also at any so like like like on this one not not on the screen you're showing but you had another one where it goes to water um in in the areas of the city where like EMWD is is your water and sewer provider. Is there any thought of of tying it into maybe a a a coordination step with the outside agency.

Yes. Funnily enough, we actually had a meeting with the EMWD uh in January that discussed that. Um the uh department that we we met with were very interested as they also mentioned that they're integrating from Tyler and using Blue Beam and they were open to the idea of of cross uh agency coordination to receive those submitts for uh projects within their district.

I got goosebumps. We're starting to actually coordinate. That's cool. Um, yeah, I guess that's that's that's pretty much it. I guess just just words of caution and not condolences, but empathy for you because I I we we're we're going through it and it's it's it's it's a change in culture.

Absolutely. you know, everyone's accustomed to a certain way of of of doing things and then this this ends up being um an additive effort on their day-to-day work and that ends up um affecting a a lot of things. And so I would just we're we're at this point we're we're looking I mean silly things like just paying invoices or processing payments or things of that nature. um and how much time that that's take that's taking. We're looking at bringing in temp staff to kind of help with that. So, I would just encourage the city to be prepared for that to help augment what's going to happen when you do go live and and and implement it.

I I would just also like to add that city council for that when they uh adopted the resolution uh to enter an agreement with Tyler. They also adopted a resolution uh specifically for city staff to be able to hire uh temp employees or for to pay for overtime to help out with the integration of Tyler. We've been taking advantage of that since the infancy infant infancy u of it back in November 2024 and uh we expect our key staff members who have been helping out with us helping us out with that to stay after the uh go live date.

Very good. All right. Well, I wish the city the absolute best of luck. Thank you. I I think the city of Tmacula also uses Tyler as well just from doing I could be wrong but from the homework I was doing with this Tyler um they have over 13,000 locations across 50 states that they have contracts with and Tmacula Rancho Cordova and some other cities are part of that. Um couple thing they did say though is my understanding we're paying them 2.6 6 million in a course of 10 years. Yes.

And one of the thing they did mention is to be careful with the exit cost if we ever find a different vendor within those 10 years. Is it 10 years a minimum that we have with this company or can we do five or is it is the minimum is 10 with Tyler? I actually don't know if what the minimum is. That would be through your administrative services department as they were the ones that helped execute the agreement with Tyler. I can um talk meet with them and we can get you an answer on that. But as far as I'm concerned, I believe the minimum is 10 years

because I know with technology changing especially with AI 10 years is a long ways. Five years a lot of things can happen in five years with AI technology. I hate to see the city spend $2.6 million in a 10-year time frame to this company when we might find something that's more integrated, more sufficient in five years from now. And uh so that that's one of 10 years is a long time. That's the issue I have with this whole contract. And another thing is is uh price caps are are there extra fees that Tyler might be impacting on us over time with because or are we price cap they can't raise the fees on us for the next

I'm not too sure about the price cap. We can pay for extra services at any time and that's something that we've taken advantage of during the process. Uh for example, uh we paid uh a little bit of extra money for um automatic reports. And reports is a blanket term. I would like to call it more of like templates that we can use. So example, uh we paid Tyler to have a a template ready for us. uh when we just enter certain information about a project or something that we're working on such as a certific occupancy, it will automatically generate their certific occupancy certificate for print out. Uh it will automatically we also did it for our notice of violations and anything related to our code case. it will automatically generate a letter or a notice of violation uh associated with the uh with the violation and they'll be automatically sent out. So those are examples of extra services that we paid for and I imagine that there are other services that we uh declined as we didn't feel the need for in our city. Um, but I'm not actually aware of a if if if that dollar amount that that quote we got is a is a cap.

Okay. Um, couple other questions. The obviously we don't have access to this, so we can follow up with somebody saying, "What's going on with my project?" We can't look at it. It's just between you and the applicant.

Correct. Um, they may be able to look up this information through public records requests. Uh but this information will not be and of course they'll have to follow all the rules and regulations associated with the public records request um act. Uh but this will not be this section that you're seeing on the screen right now will not be readily available for any members of the public. As I mentioned, we're uh one of our long-term projects is that we're trying to open up something up for the public that they can review and look at all the active projects within the city. But that won't be connected to Tyler.

Okay. And back to what Commissioner Hill was saying about the the bar across we have permits and licensing. You click on that and it gives you the list of what you can click on. Uh for example, like the fence or sign. Uh when they click on that, is there a link that they can see what the city general plan requires of that or do they still have to contact staff and say, "Hey, what what's my signage? how many feet do I need and which will take staff time up by answering those questions.

So, when you submit a permit, and I'll have it pulled up here, uh when you submit a permit, uh for entitlements, we didn't include it. Um, but for our other permits and for our more lengthy day-to-day things such as a home occupation permit where we're trying to register a home address for an office use, uh, we have a disclaimer form where a section where they uh, there's the rules and the regulations that they have to abide by abide for for the ter uh, for the term of the permit. Uh, and they have to sign that at the bottom like you see here. Uh I do believe we can add links to it. Uh so that may be something that we consider after we go live. Uh if we feel the need to actually link the municipal code uh section that is associated with it. Uh that will probably need more discussion as sometimes our codes do change and uh neg uh failure to update the section in our municipal code might give uh certain applicants the false impression that they can do something when they in fact cannot anymore.

I'm just trying to figure out ways to reduce staff times. I imagine things like that they calling you asking you for those questions and you would have to spend your time and answer them. I I imagine for small things like fence permits and um things of that nature, uh I would say nine out of eight out of 10 times, uh most uh property owners or their contractors call the city beforehand and they ask uh what the what the code sections or they just come to the front counter. I don't imagine that the system will mitigate that. Um as they they just want to know where they the question is always where can they submit their permit and uh how would they be able to do it. Um so for our more experienced contractors once we have that initial conversation they may already have the link to the municipal code and just referred to it. But for everyday property owners I imagine they're still going to do the same thing which is call email and come to the front counter before they apply. And so the last one I have is uh for example like over-thec counter permits. People come in, get the permit and go and build same day.

Um they would they would still have to come in the office even with this system being integrated or can they handle that remotely and attach what they're proposed. And

so we're still exploring options as far as what we're going to do long term with the system. Um, I would imagine as we start, uh, we're not trying to completely, uh, change the process as as soon as we go live, as that may be difficult for both staff and the, uh, members of the public to adjust to, especially as we're still getting familiar with the system. As certain staff, key staff members obviously have verse knowledge in it. Uh, but other staff members, they'll within the next few months, they'll get more familiar with it. And of course, they'll still going to have to learn uh once it go live. So, when this first launch, I people will still be able to submit their plans and their permits and things of that nature uh over the counter and we will still review it. And as I demonstrated here is that uh in those situations, city staff still has the capability of adding those records without it being submitted electronically. But for our more tech techsavvy members of the public, um if if they don't want to come into the front counter or business hours doesn't uh um isn't convenient to them as that may be their typical work time and they can go home after the workday and they'll be able to submit their permit just fine. We'll make each each option available for them once we start once the process goes live.

All right, I think that's that's about it. I just concerned with the 10 years. I mean, 10 years is a long time and technology is changing the last two years rapidly, especially with AI. So, I just wish maybe we had a fiveyear deal and 1.3 million instead 2.6 for 10. Other than that, any other questions for staff? One, go ahead. Go ahead, John.

Uh, real quick, uh, are we fully feebased or are there any of those that are deposit based? uh for the most part I believe at least from I'm not going to speak for other departments uh but from a planning side uh we're trying to move away from the deposit basis and uh use the base amount of fees as much as possible. Now for certain projects uh like let's say for our tenative track maps uh we do charge a base fee plus we charge uh a small fee for each lot that's going to be associated with the project and that's pretty much going to be it. It's just those itemized fees as well as our base fees. We're really trying to move away from the positive base fee structure as much as possible.

Gotcha. You good? So I want to go back to the cyber security topic. So Jordan Monnique, you know, when you do a software launch like this, you're most vulnerable that at that time to cyber security and bad actors out there. And I would strongly suggest that you get a hold of Tyler and find out what they're doing to sh up the software so there's no vulnerabilities. There are other options if you don't like what you hear from them. There are consulting firms that will come in with what they call a flyaway kit. They'll come in, they'll hook it up to the system and tell you where your vulnerabilities are, not only in this system, but the your the entire network that you have. And you're talking about connecting into maybe other systems like the the water uh agency. And you as soon as you do that, you're opening yourself up again. So, um, I would really caution to really take a look at that. It's no joke. I mean, our company is getting hit with 3 to 10,000 hits a day trying to penetrate our system. So, and now with the advent of AI, the bad actors are taking advantage of that with cyber security um as well. So, I I would just bottom line, make sure it's safe. That's it. Thank you. Any other questions for Jordan? Nope. All right. Thank you very much, Jordan. With that, uh, we're going to go ahead and open up public comment for anybody here or online.

No.

And nobody's here or online. We're going to close it. And obviously, we went to discussion. Um but we want to make sure that we note in the receiving file that we are concerned about the cyber security as well as I just think 10 years is a long time. I think I mean software changes so fast and we can find something else and I'm just worried that we're locked into a 10-year deal and then we'll get penalized for backing out of a contract. And uh I would just like to see I know it's going to take us a year to get used to the system or more but that's just my opinion. I think 10 years is a long time.

Yeah. But the price may be associated with that 10 year. Yeah. So five if even five is half that then I don't know and it takes so long to develop and implement that it's kind of like a a return on investment. you know, there's a there's a balance there some somewhere. Every time you start over, you But yeah, no, it's it is changing quickly. Okay, with that, we're going to go ahead and receive and file. I don't need to hammer that. I don't need to do that. And we're going to move on to discussion items. So, discussing action items from our city attorney.

Great job, Jordan, by the way. Yes, you definitely you can tell that you know it very well. Definitely does his homework. He probably has dreams about it.

Good evening, commissioners. Leila Sari, assistant city attorney. Tonight, I'll be providing a brief overview of Senate Bill 330. This is our agenda for tonight. Pretty much our road map. Um, don't let these 12 items make you fret. Um, a lot of these are correlated with each other. So, we'll touch on um each of these items. We will begin with uh why was SB 330 enacted? I know we've discussed this uh pretty briefly in the past, but I'd like to start from its inception. SB330 was a direct legislative response to California's housing supply crisis. As we know, California is experiencing a housing supply crisis with demand far outstripping supply. In 2018, California ranked 49th out of the 50 states in housing units per capita. Its intent was to limit local agency's ability to disapprove a project except for limited circumstances. And I also like to note that in its inception, it was re really um the vision of this was for about seven counties. It wasn't for the whole state to um take on, but now here we are. The state of California is needing to follow the SB 330. So, I thought that was interesting. SB 330 um it amended both the housing accountability act and the permit streamlining act. SB 330 operates by amending both the as I mentioned housing accountability act and the PSA and added new procedural tools most notably the preliminary application process and the five hearing limitation which I will discuss in the upcoming slides.

So, what projects does SB 330 apply to? Essentially, almost any housing project, apartment buildings, condos, mixeduse developments, transitional housing. If it has at least one residential unit, it likely qualifies. It does not apply to a mixed commercial and residential uses. not meeting residential use requirements, general or community plan amendments, reszones, variances, um, one single family residence for the purposes of HAA under the government code. However, I'd like to note that under the PSA, the permit streamlining act or five hearing limit, one single family residence would count as a housing project. Now we go into the preliminary applications. Preliminary application, also known as the PA, under SB 330, allows eligible housing development projects to submit a preliminary application. A preliminary application is deemed complete when all project information required under the code is submitted and upon payment of the permit processing fee. So to think of this simply, I like to think of it as an early notice of intent to build housing. It is filed before planning a full planning application. So when a preliminary application is filed, the following all get frozen in time. So essentially locked in as of that date of filing the zoning and general plan standards, development policies and conditions, development impact fees and connection charges.

The city or county cannot apply new zoning rules, design standards, and local ordinances or policies after a preliminary application is deemed complete. The preliminary application expires if a full application is not filed within 180 days of submittal. So if it's not filed within the 180 days, the developer needs to reapply and do a resubmission. A housing development project loses its deemed submitted status if the proponent revises the project such that the number of residential units or square footage of construction changes by 20% or more then it would be essentially the PA would expire. So now the next step is once the city receives a PA it has to meet certain deadlines. So within 30 days of receipt city must review the application for completeness. A complete the city must confirm in writing the application is complete. If it's incomplete, the city must also provide notice of all required information that is missing. If no response within 30 days, it would automatically deem an application complete. The city must provide the right to appeal to the planning commission, city council, or both within 90 days of an incomplete determination. The applicant must submit the missing information or the underlying PA will expire. The city must post a list of zoning ordinance and development standards that apply to each parcel and the information needed to deem an application complete.

Once the um preliminary application is submitted and it's complete according to city staff, the developer will then submit a development application. Once an application is deemed complete, the city must review the application for consistency with any applicable objective plan, program, policy standards, or other requirements. If the city fails to identify inconsistencies, the project is deemed to be consistent with all objective planning standards. And exceptions to this is if a project has specific adverse impact on public health or safety that cannot otherwise be mitigated. This is a very difficult standard to achieve. Now let's understand what an objective de development standard means. Under the government code 65589.5H9, it's defined as involving no personal or subjective judgment by a public official and being uniformly verifiable by reference to an external and uniform benchmark or criterion available and knowledgeable by both the development applicant or proponent and the public official. So essentially the city has a burden of proof and there's no difference to the city's decision. So up to this point there has been no cases to date that have upheld the development standard as objective. We will now go on to the five hearing limit. The SB 330 provides that no more than five public hearings, including continued hearings and appeals, may be held on a project after an application for a qualified housing development project is deemed complete. Hearing is broadly defined to include any workshop or meeting of a board,

commission, council, department, or subcommittee. So what counts towards the five planning commission meetings including the continued hearings, design review board meetings, appeals to the board of supervisors, and workshops. What does not count are legislative actions such as the general planned amendment. The commission's responsibility once an SB330 project is before you, the city must reach a final decision within five total hearings across all bodies. And again, limitations on local governments. As you know, SB 330 prohibits local agencies from enacting new laws that would have the effect of reducing the legal limit on any new housing within their borders or delaying new housing via administrative or other regulatory barriers. Specifically, the city cannot um do the following. Streamline permit timelines. Shorten timelines for approvals. So SB330 shortens the time frames for housing development approval under the PSA. Local agencies now have 90 days instead of 120 days following certification of environmental impact report to approve the project. However, for low-income projects seeking tax credits or other public funding, that time frame is 60 days. There are limits limits, delays caused by local review once an application is submitted. SB 330 requires a city to inform the applicant of any inconsistencies within 30 days for projects with 150 or fewer housing units or 60 days for projects with more than 150 housing units. It encourages faster

processing which is the whole premise behind the um streamline permitting act. There are tenant and occupant protections. I'll touch on this lightly. Um SB 330 applies to housing projects involving demolition. So no net loss of units. It prohibits development approvals that require residential unit demolition unless the project will replace all existing or previously demolished affordable restricted units and will include at least as many units as existed on the site within the previous 5 years. Uh essentially it's a one forone replacement of affordable units. There are also tenant protections. What about SQA? So, a lot of instances people think that SB 330 exempts squa analysis. However, it does not. It works alongside environmental review. SB 330 limits misuse of SQA as a delay tactic indirectly. Meetings held but not required by SQA count towards the five meeting maximum. If a SQA determination is made separate from a development project, a decision on the project must be made within 60 days from determination that the project is exempt from SQA, a SQA exemption applies, or a mitigated negative declaration. The failure to make a SQA determination or failure to approve a SQA document may constitute the disapproval of a housing development project. We now turn to the consequences of non-compliance. This section is directly related to the city's legal exposure

enforcement mechanisms. SB 330 allows a project applicant, a person eligible to apply for residency or housing organization to file lawsuit if a local agency requires a housing project to comply with a new ordinance policy or standard not adopted and in effect when a preliminary application was submitted. And this is a list of what the courts can do. Remedies are available to courts include mandatory compliance orders, judicial oversight, and expedited review. These are powerful tools that courts have shown a willingness to use against non-compliant municipalities. We have an example here. Um, people of the state of California versus the city of Elkrove. In May of 2023, HCD filed a lawsuit against Elk Grove for unlawfully denying a supportive housing project. I believe it was a senior apartment building known as Oak Rose Apartments. After more than a year of litigation, the party settled via lawsuit settlement agreement, which included the city to be subject to reporting requirements to monitor its compliance with state housing laws, payment to the state in the sum of $150,000 for attorney's fees and other costs. So, generally, the courts favor housing produ production and their strict interpretation against local restrictions. These are the practical implications for developers and local governments. For developers are greater certainty for entitlement process, reduced risk of downzoning, faster timelines, stronger legal leverage. The implications for local governments, however, are reduced

discretion, need for objective standards, increased legal exposure, pressure to meet housing goals. And this is a summary of the updates and amendments upon um SB 330 SB8 extended the sunset date from January 1st 2025 to January 1st 2030. Um it also clarified the vesting rules and the lockin frozen in time and expanded tenant protections. Key takeaways are that SB330 significant limits local control, provides stronger protections for developers, and central tool for California housing policy. The litigation risk is high for non-compliant cities and you can reach me at that email address if you have any questions or anything I'd like to address.

Thank you for that presentation, city attorney. Uh, commissioners, any questions? No, but I think uh introducing this Tyler software is coming just in time. I had a quick question on um the five hearing limit if if it's a you know maybe a controversial project where like there the the developer were you know we're requesting that they do work sessions with the community. Does does that count as a as a hearing?

From my understanding, workshops do count. So, we need to take the um hearing limit very cautiously. Um but for now, I I mean there's no case law that says otherwise, but it defines it as workshops to be included in a workshop is considered a hearing. Can a developer um forego that requirement? In other words, if there if there's some Yes. Yeah. So, if there's an agreement between the developer and the city um something in writing that says they wave that um then I don't see a problem with that. Yeah.

Just it's it's I I I can understand I can understand the intent. Um but yeah, the the local control the the you know everything's being governed from Sacramento. It's unfortunate. But I also understand the challenges that developers deal with too. So, thank you for the presentation. Absolutely. Thank you.

So, SB8 and SP 330 sunset date is January of 2023, but I'm sure we're going to have a whole bunch of SPS more between now and then. But, um, just curious. So, obviously, we're not going to let them build on a fault line or we're not going to let them build on a FEMA flood zone plane. What would be considered as you mentioned it is a very difficult standard to achieve when it comes to denial of something. What would be some of the things that other cities might have denied the project that's considered unsafe?

You know, it's a very hard standard to achieve. So, I don't believe there has been anything Kate that show that can answer that question to be honest. And I think they Well, I'm giving my opinion, but they crafted the language a certain way that not makes it impossible, but very highly um unattainable to to fly or I mean it has to be a health and safety like maybe something related to I don't know um gas. I don't know. Something that's just I'm just curious because I know just common sense we wouldn't let them build on right

on those things. So, okay. Or maybe we will. I don't know. Yeah. Build on the fault line. It'll be okay. All right. Any other questions for Lea? Okay. Thank you. Thank you very much. And I don't think we need a public hearing on that, but we're going to open up a public hearing. Any members want to make a comment present or online? No. chair. Okay. So, we'll just go ahead and we just discussion items. So, nothing needed there. We'll now take department reports. Thank you, chair. Nothing to report. All right. And how about to community development director? Any up reports coming up from you? I mean,

thank you, chair. Uh have nothing to report this time. Okay. How about future agenda items?

Yes, the our future agenda items. uh continue to uh increase in size. We are working very hard behind the scenes um to um increase these agenda items. Uh and our deputy director is also um working very hard to ensure that we have a a substantial lineup for the commission's consideration. Uh right now we will be bringing forward a public hearing for uh Devonshshire Avenue skilled nursing facility conditional use permit. Uh the urban water management plan update the annual 5-year capital improvement plan update. attended track map uh for Page Plaza Proousing Designation Program uh conditional use permit for cost square a tenative track map for VIA deoster. The uh fire code cycle updates uh for residential construction and very high fire severity hazard zones. the 2025 building code cycle updates uh in accordance with AB306 in residential construction as well as pre-approved ADU plans. Um I'd also like to mention that we have um items that come to the city for development uh concept in the form of the development review committee meetings. Those meetings are also agendaized and are available for the public to review those um agendas to see also what type of projects are coming through even prior to um being placed on an agenda to the planning commission. That's all I have.

All right. Thank you very much for that. And then uh commissioner's reports. Commissioner Vermont. I have nothing to report. Thank you, Commissioner Hill. I have nothing to report. Thank you. You vice chair W. Uh on the DRC, uh how is that where where's that agenda and and and is there a email notification or something that is sent out on the email list?

Yes, you you certainly can subscribe. Um when the agenda is posted, you will receive um a notification. Uh the development review committee uh portal is located in the same on the city's website in the same location as city council planning commission and other um committees. Okay. Thank you. Nothing else to report. Thank you, Chair Beamster.

Forgive me, Sharice. I'm going have a lot to report here. Uh Western Park was approved. Um CRNR is working on a deal with the city of Hammet from the last city meeting which is seemed to be helpful. We're getting an extra street sweeper. They're going to do weekly street sweepings starting within the next 18 months. Their recycling trucks are going to have AI cameras put on them so that they look they can report more blight in the in the streets if it needs to be reported. Um, we had the regional economic summit just recently and uh a great video by Ben with the HM economic development video that he did with the city to try to promote Hammet and get businesses here. Um the strategic planning with the city council happened. That was a an interesting thing to watch. And one of the things I noticed that Mayor Kupo mentioned is kind of how out of touch the planning commission is when it comes to some of the future agendas or or planning coming through with the city of HMT and how some of the things that we put on the board on the wall that we would like to see. She mentioned she's like, "Well, that's being done. That's coming down. We're working on that." hat just like I'm just really surprised that planning commission isn't as updated as they should be with some of these projects. Uh measure U citizen oversight had their meeting and uh the restaurant grant was granted one originally the restaurant granted was uh grant was for downtown but unfortunately we made that city well it's not unfortunate but we made that citywide but only one was granted for downtown. Uh, we have a new city man. Well, our city manager retired yesterday. So, Noah is our new intern city manager until we get a new one. And one of the things that the last couple weeks that I've been noticing with downtown and it's just frustrating to see is the battles between two families in

particular and how they take it to social media. And uh I just would love to see something change with that cuz it's just getting old and it's a recession. So I would love to see some changes there with downtown and and working with the business owners and I can go on and on and on about you can see I wrote a whole bunch of stuff. I'm not going to say anything because get in trouble. So uh with that I have nothing else to report. We're going to adjourn this. Sure.

Real quick, I apologize. I do have one thing to report. I did have a meeting since the last um the last planning commission meeting. I met with um with the developer. I can't remember the name of the project, but um south of Lowe's. Uh they requested a meeting with me and and presented some some of their concepts, which I appreciated. Had the opportunity to provide some some some feedback. So that's with the uh with Ed Sauls and and and the rest of his team. Thank you. That's all.

Okay. Noted. And with that, we're going to go ahead and with there being no further business to discuss, this meeting is adjourned to next planning commission meeting for May 19th, 2026 at 6 p.m.