City Council - Special Meeting

Thursday, September 3, 2026

The Conway City Council held a special meeting to discuss options for their monthly health insurance bills. The council voted 4-1 to issue a new Request for Qualifications (RFQ) for insurance brokerage services to streamline the selection process.

About this meeting

Government Body
City Council
Meeting Type
City Council
Location
Conway, AR
Meeting Date
September 3, 2026

Transcript

82 sections

0:15 – 11:15Speaker 4

all of the It makes me feel like I can hear what I'm being told. Thank you all for doing this. Hot! Hot! Chode, Chode Chode, Chode Jordan. Jordan. Jordan. Jordan. Chode Chode Chode Chode Chode Hey Chode Hey, dude! Jordan! Jordan! We begin each council meeting with prayers and prayers. If you are interested, you can join us. Ms. Ismi, can you come for a prayer?

11:15 – 11:53Speaker 3

Of course. Everyone, stand with me. We thank our Heavenly Father for the abundant blessings He has given us. We thank you for giving us this city and for allowing us to be its guardians. Thank you for everything you have given us. We pray that everything we do will be in your name. Amen. I pray to the Republic of the United States of America for its independence. A nation under God is a nation with freedom and justice for all.

11:53Speaker 4

Okay, let's start this meeting now. K2, can you call Hajar?

11:58Speaker 2

Okay, sir. Mr. Grims.

12:02Speaker 2

Mr. Spurges.

12:03Speaker 4

He's behind me.

12:06Speaker 3

Ms. Mill is here. Mr. Leadbetter is here. Mr. Hawkes is here. Mr. Jones is here. Ms. Isby is here.

12:12 – 13:17Speaker 4

Okay, thank you for participating in this meeting in the middle of the council meeting. We don't need much time for this. Tonight, we are looking for suggestions about our monthly health insurance bills. We received seven suggestions. Two from insurance companies and five from brokers. The details of monthly expenses and submitted suggestions are on page 8. You can check it if you want. Our committee is working with the Department of Human Resources. After reviewing the instructions, there are some concerns about the cost of living. It is described in Tiffany page 7. I know that two auctions for the committee should be approved by the council. According to the second auction on page 3, a special list of insurance broker services can be called. At the same time, we can also look for new instructions to make the city's auctions from Arkansas Blue Cross Blue Shield. Before the end of the year, we will immediately move forward with this auction to complete this. Alderman is in the committee. Tiffany is here to answer questions about how we will move forward after the council's instruction on the process of payment. We do not have a single city that increases insurance costs. So, Tiffany, can you please come forward and give us a little time?

13:28 – 13:45Speaker 3

Hey, thank you for coming today. We would like to know which direction we should go. Should we continue with the existing instructions and prices, or should we decide to move forward with a RFQ, RFQ and actions for the RADHAKI brokerage companies? Sheila, do you have anything?

13:50Speaker 4

Yes, I will tell you about this.

13:56 – 15:31Speaker 2

Yes, one of the things we talked about is that if we move forward from the seven people in the country, we will have to immediately avoid both because of the lack of relations. Then we only need five people. Yes, I think that Mani and I were in the same opinion at Conway Corp. When I came, there was a huge file that contained the details of the seven people I submitted. It was a very big thing. They had some things in common, but not everything. As I said, both had to be avoided immediately. The advantage of moving forward with a broker is that it will reduce the workload of the committee, because your broker details will be included and it will be returned to us. That's what inspired us to think about setting up a broker, and that's what Conway Corp is doing. They only have a few more people than the city council. But it was very difficult to check the details of each insurance company or broker. So, we thought it would be better to select a broker and do everything with them. So, we can exclude an RFQ for the broker.

15:42 – 16:01Speaker 3

So, will we choose a broker tonight? No, we are doing RFQ, RFQ. That's why I called this special meeting tonight. Thus, RFQ, RFQ will be published in the paper related to the dog. I am sure that many of these seven people are brokers. I think it's five brokers and two insurance companies. Yes.

16:08Speaker 2

Therefore, RFQ, RFQ-I, five people will submit their suggestions. We will also present the latest information from Blue Cross Blue Shield. I know that the people of the world like what is available.

16:17 – 16:52Speaker 3

And we have announced the things that are close to us in our actual presence. So they will be able to accept it as much as possible. Therefore, I think there is a great advantage in moving forward with a broker. According to our current Blue Cross Blue Shield, if we choose a broker, will they give all the necessary information to the broker? They have to give. Yes. Yes.

16:52Speaker 2

They didn't want to give it before they gave the award.

17:00 – 17:11Speaker 3

But if a broker is awarded, they will give all the information, right? Yes. That's why they can make decisions.

17:11Speaker 4

This makes us ignorant. I have a question. They said they had to eliminate two people, but they didn't. The part of nature. That's part of nature.

17:21Speaker 2

There are few rights. The reason to eliminate them. When we were in kindergarten, each of us had few rights to milk.

17:30Speaker 3

Neither of us had those rights. Also, I didn't give them the necessary information. So... Yes.

17:40 – 17:54Speaker 4

Next question. Excuse me. I got an opportunity to go out today. So, do we usually do that? If no one is interested, do we give them a second chance? No. If we decide to become a broker, we will start again.

18:03Speaker 3

Not like that. Yes, I was thinking about those two. I don't know. I don't know anything. I was just thinking. Why did we have to avoid them? We didn't do that.

18:09Speaker 4

I know that process. That's why our first group is here. From the brokers. Yes. Not us.

18:34Speaker 3

Broker If you want to go on an adventure, we can continue the financial process that is required for the situation or we can do it only for the brokers.

18:50Speaker 4

Let me ask you a quick question about that. If we use this and adopt the second method, will we choose a broker and buy a lot of quotations or will we choose a lot of brokers? Only one broker.

18:59 – 19:47Speaker 3

Okay, I think that's the difference. We can find many quotations with a broker. Okay. We didn't want more names, we wanted to go in any direction, because when we first started, it was for the carriers, brokers and TBAs. That is, we got a reasonable response, and we got a lot of information on that. When we discussed a little, we decided that it would be better to go through a broker. Therefore, we would like to know your opinion on whether this solicitation should continue in the financial process or whether it should be moved to a new RFQ or RFQ for brokers.

19:47 – 20:11Speaker 4

Let me make one more sure that I understood the matter. That is, the insurance companies were afraid to disclose the cost of insurance to us, right? Yes. But are you sure that they will give it to a broker? Yes. Yes. I don't know much about the insurance business, but we can't buy insurance without knowing the cost.

20:11 – 20:28Speaker 3

That's right, that's right, that's right. Yes. But if a broker gets a carer through a monthly solicitation, the insurance companies will give them that information. The insurance companies did not give this information because they participated in the auction.

20:31Speaker 4

Yes, I know for sure that this is a bad omen. Yes. This is what I have to ask the CET Attorney.

20:39 – 21:36Speaker 1

Before we register, we have to check these things, right? Can we make sure that we don't have HIPAA, HIPAA documents, and all the expenses related to our plan? Certainly, it is possible. If an insurance company is not responsible for providing legal information to an insurance company, for example, if the insurance company is not responsible for providing legal information to an insurance company, for example, if the insurance company is not responsible for providing legal information to an insurance company, for example, if the insurance company is not responsible for providing legal information to an insurance company, for example, The council will decide what information is required for the council's decision. The decision is made by the city council. I am looking at this from another perspective.

21:36 – 21:59Speaker 3

Our current insurance payments are correct. We know how much we spent last year, how much they spent last year, and how much we gave them. But do we know how much they spent last year? So what is the total expense they calculate? That's right. It's included in the 651st law.

21:59 – 22:32Speaker 1

The law implements the relationship between town halls and insurance companies and what kind of information they can ask them. It is different when it comes to the requirements or instructions for the city or when it comes to the rules or regulations. The city must have more information to give than the law. The rest will be according to the rules. So if there is a rule for the city as an insurer, they can give more information according to the rules. The fact that the information is given to the city is counted as a rule and it can only be understood.

22:41Speaker 3

Therefore, there is nothing in the Constitution that prevents the city from requiring these details. These details are correct.

22:45 – 23:31Speaker 1

As you have pointed out, even if you cannot ask personal details according to the HIPPA laws, anyone has the right to ask any detail that the city thinks is necessary to make a correct decision. They are not obliged to give it legally. But they don't have to submit instructions or documents. That's the difference here. Yes, the law doesn't require them to submit it now. But if they want to apply for health insurance in the city, the city may require it. These are two different aspects. Do we have to pay any money for the broker? Yes, there are broker fees. Yes.

23:39 – 23:52Speaker 3

Some brokers are consultants. They will have to pay the fees directly. Some brokers are commission buyers. They collect the commission from the insurance companies that sell to us.

23:52Speaker 4

Do we need to know this before we decide on a broker? We have not decided on a broker yet.

24:00Speaker 3

We have to decide whether we want option 1 or 2.

24:10Speaker 2

That is, start a new one using the existing one. Do a new RFQ for Broker.

24:13 – 24:54Speaker 3

After the financial decision is completed, we can move on to those decisions. This is only to decide which direction to go. So, when it comes to RFQ, we are not going to go into great details about which company and how it started. We will choose a broker and tell them what we want. This is what we want for our living people. Yes, find it out. Yes, they will give us the details and we will handle it. I know, as you suggested, the living people in the country love this plan and services. I think it is important for us to try to maintain that service. That is,

25:05Speaker 4

We know that this will be a big difference. I don't think we have that much of a difference. Okay.

25:09Speaker 2

We don't know anything.

25:13Speaker 3

What if it costs more?

25:14 – 25:36Speaker 2

When we get to that part of the process, we will be able to understand that. We are now trying to find a way. I think Alicia and Drew sent you a text. I don't know if it's difficult for him to talk through the mic. Oh, okay.

25:36Speaker 3

Okay. Thank you. Thank you for the question. I appreciate it. No problem.

25:43Speaker 4

Mr. Grimes, you have four minutes. Questions.

25:46Speaker 3

Start, Drew.

25:46 – 26:25Speaker 4

Two questions. First, Ms. Ismi, do you have any advice on how to choose your professional doctor? Secondly, I don't have a big problem with the broker's commission. If we reduce that commission from the amount we give to the carrier, and if the broker doesn't have to give more than that to the carrier, it would have been good if we could give something clear about it. I also don't remember anyone else. I regret it.

26:25Speaker 2

Yes, from Conway Corp. Our recommendation is to keep a broker.

26:35 – 27:12Speaker 3

Can you tell me why? Good. Why? As I said, when I came to the meeting and brought all their files, they looked at me and laughed. Some of them were this big. Try to investigate all that. Find out the details. Okay, this is needed for this. This is not needed. That is, it is a very hard work. Therefore, I think it would be more convenient to do it with a qualified person.

27:17Speaker 4

Good. Thank you, Miss. That's what I wanted to say.

27:22 – 27:39Speaker 4

If we put a broker, for example. Let's say we give them $1,000 as insurance and they get 10% commission. So, do we have to pay $1100 or do we have to pay $1000 and do we have to pay a commission to the career broker?

27:40 – 29:13Speaker 3

Yes, it will be the career broker who will pay the commission. I can only know how much that percentage is if we do a lot of research. But for those who have a commission, the career broker will pay that commission. Then we will pay a certain fee to the broker for the consultants. Just like that, insurance will be taxed. Shady, then you told me two different things. That is, you told me about a broker and a consultant. Is the city getting more money by using a broker, is my question. I think I can only know that at the end. Because they will be the ones who will be selling health insurance careers. According to my understanding, the commission part is earned by the broker from the career. This is the difference between the broker who has a commission and a consultant. No matter what we accept, the consultant will get a certain fee from us. So I don't know if the commission will be enough for us, but what I was told. It's the same way I'm saying it now. I don't have an answer for that now. If I can get it done quickly...

29:13 – 29:24Speaker 4

When we decide which broker to use, it will be a part of the transaction we are conducting. Isn't it? So, we can know that in advance.

29:25Speaker 4

So, I'm trying to give an answer now. I don't have it with me now, right?

29:29Speaker 3

We don't know until we tell us what it would be if they agreed.

29:31 – 30:45Speaker 4

Yes, yes. So, we can know. Mr. Grimes. My wish is that the broker and the consultant will be in the same position, we will be a role model for a consultant, and at the same time, if they buy a commission from Carrier, they will have the courage to inspire the city to close more gaps. Then their commission will increase. If they are in the same position, it will seem like a struggle of interest. Some commission are brokers in the region and some are brokers who buy consultant fees. That's why it will be 2. They don't do both. Either this or that. Understood. Thank you. Then let me say it again, if it is not beneficial to get RFK from brokers, we will open it again. In other words, we are not trying to find another way, we are not holding on to anything. A professional is required to investigate these insurances that the committee cannot handle. We need a professional. For that, we need an insurer. So, I suggest we go to option 2. I agree. Okay, we have an idea to go to option 2 regarding insurance.

30:45 – 31:03Speaker 1

Yes, sir. Yes, sir. Mr. Luman, understand this. It's like they bring their house when the city calls for a car. No, not like that.

31:06Speaker 4

Mr. LeBetter, please forgive me. Can you move forward a little? I can't hear you. Please forgive me.

31:11Speaker 2

Bring the mic down. Please move the mic.

31:14 – 31:55Speaker 4

How is it now? Look, David. What I'm saying is, what I'm seeing here is that we've given people an RFQ to send this. We've got three. Three, those three are left, three brokers. Then why are we all starting from the beginning? You know, if someone brings a bid, we can look at the opening price and do it again, because we don't get enough bids, or because of some other reason, we can bid again, as it is said. Tiffany can add anything to this.

31:55 – 32:40Speaker 3

This happens in the Shakeran process. It's not that easy, but it happens. Because sometimes you don't get enough answers, or the answers you get won't be the way you want them to be. So you have to make it clear and start all over again. This will help you to overcome it. I feel that I have understood that there are a lot of things in this. So, let's continue with what we have, let's pay the brokers through it, or let's make it a new one and start a new one, and let's pay for its benefits.

32:40 – 32:55Speaker 1

Yes, let's make it clear that according to the law, the city has the right to purchase any piece of land even in the most difficult transportation process in Arkansas.

33:03Speaker 2

And then we can start again. What I understand from both of you from the description and from this region is that the efforts you have made so far are an effort to improve.

33:11 – 33:53Speaker 3

Each suggestion is an effort to improve in the same way. Because some parts have been left out. Also, a broker and a company with a broker who provides health insurance is different in Tamil. So it is an effort to decide which is the best. This is like a changing goal. That's what I think. That's why we need a process that can be easily evaluated and approved. Then, I think, if I am wrong, Tiffany should be corrected. We did it first as a request for RFP, RFP or suggestions. Now we are looking at the conditions. Yes.

34:02Speaker 2

Therefore, a broker will give us their rights and we will return what we want. How much longer will this process take?

34:07Speaker 4

Whatever it is, we believe that the first or second option will be completed by the end of September.

34:16 – 34:34Speaker 3

What is the end? We meant the end of September. That is the goal. The reason why we are attending this special meeting is to present this at the right time.

34:34 – 35:16Speaker 4

Is this a decision to be made by the end of September or is it a decision to be made by the end of RFQ? Both are decisions. We will make it final and will continue to make decisions before the Council. Is it fair to change our career and coverage, to go through an open endowment, and to endow all of our lives with that endowment? Even if we choose another option based on the information we need, I think we will get the same endowment.

35:16Speaker 2

And yes. Yes, Miss, I believe in your professional medicine.

35:30Speaker 4

I think it takes a very short time to make such a big change and endow a group of our size.

35:35 – 36:20Speaker 3

It is possible to do this by combining your biggest careers with a broker. That is, this is not unusual. And this is a little more difficult. But if someone accepts it and they are ready to work, believe me, they will make it possible. Moreover, if we choose the second option, we will make it available to our HR, HR department, and we will talk about new opportunities in 2027. If we choose the broker, we will help them in that process. We will continue to work with them until 2027 to discuss future plans. Plans

36:36Speaker 4

Can I say one more thing clearly? Did you say that they should become partners in the talks in 2027? Did you mean that we will continue with them in 2027? I don't really understand what you said.

36:46 – 37:34Speaker 3

If we choose the second auction after the first one, it will be related to the new companies in the HCR. I'm not sure if it will happen so quickly. But when they do it, we, will move forward with the steps to find a broker. The same goes for HR. If the company has not made a new contract with Nilevelai Company, when the broker is appointed, they will act together to make sure and move forward. Okay, we have received a message and a PIN for it. Will there be more discussions?

37:39Speaker 4

Miss Ard. So, 3, 4. Yes. Vote.

37:48Speaker 3

He's not here. Okay.

37:50Speaker 4

So, he's gone. So, it's 4-1. So, can I vote? That's right. The Mayor can vote to pass a vote in this election.

37:56Speaker 1

It's 5-1. Because Grass voted for a vote. He's not here.

38:07Speaker 4

He rejected it. But he hasn't voted. Yes.

38:09Speaker 1

Then you have four possible votes. You need five votes to pass one of them. Not to reject. The vote to pass.

38:15 – 38:31Speaker 4

That's five. The vote to pass is 5-1. Let me give you an idea to break the agreement. No, you have to do that. Thank the people for the opportunity to participate virtually. I appreciate it.

This transcript was automatically generated from the official public meeting video and is presented unedited. It reflects remarks made on the public record by elected officials, staff, and public commenters. Transcript accuracy may vary; view the original recording for reference.