Resident Services Board - Regular Meeting
The Resident Services Board welcomed new member Susan Swartz, approved past minutes, and discussed updates on community dance classes and the upcoming 5K event. The board also rescheduled its October meeting due to a conflict with National Night Out and received updates on several other community events planned for October and December.
About this meeting
- Government Body
- Resident Services Board
- Meeting Type
- Resident Services Board
- Location
- North Bay Village, FL
- Meeting Date
- September 2, 2025
Transcript
210 sections
Hello, how are you? Can you hear me?
Your mic is working fine.
Thank you. Good evening, everybody.
Recording in progress. Good evening. So I see we have quorum. That's Francois, right? Yes.
Hi there.
Hi. This camera of mine is terrible. I'm sorry. So call the meeting to order at 631. I'll take roll. Faraheem, present. Francois, present.
Yes.
Is Jose here? I don't see him. And do we have Susan present?
Madam Chair, I saw her. I just let her in.
She is present. I think she's getting settled. Yes. Hi. Okay. So I think you're first, the oath of office, Isabel.
Yes, ma'am. Hi Susan, nice to see you.
You're muted.
Would you be able to turn your mic on?
Yeah, it's on.
There you go. I'm just going to recite the oath and just repeat after me so we can have you sworn in publicly and then I'm out of your hair. You guys can resume. Ready? Yes. I, state your name.
I, Susan Swartz.
A legal resident of the state of Florida.
A legal resident of the state of Florida.
And being a resident services advisory board member.
And being a resident service advisory board member.
Do hereby solemnly swear that I.
Do hereby solemnly swear that I.
Will support and obey the Constitution of the United States.
Will support and obey the Constitution of the United States.
And of the state of Florida.
And of the state of Florida.
And that I will in all respects.
And that I will in all respect.
Observe the provisions of the charter.
Observe the provisions of the charter.
And ordinances of the village.
And ordinances of the village.
Congratulations, it's official. Congratulations. Thank you so much. Thank you, Isabel. If you guys have no questions for me or anything, have a good night. Have a great meeting. Thank you. You have a good night. Thank you.
Welcome, Susan.
Welcome.
So let's get, we don't have too much on the agenda tonight, and we're missing Jose, so I don't know if we're going to even do one of these. So let's get a, can I get an approval on the minutes? Can I get a second? Farahim or Francois, I would need a second.
Second.
Thank you. The only thing for the record is we need to remove Sylvia from absent that last meeting because she was already removed off the board then. Correct.
Understood.
Okay, so old business. I wasn't here for the last meeting either. I was on vacation. So we have an update on the community dance classes. Is that fair, Haym? You're muted.
Okay. Yes. You hear me? Well, yes.
Okay.
I'm in a public library. I'm sorry.
No, you're good. You're good right there.
You're fine. I'm trying to share my All right. Yes. I decided to make it at Friday night because based on what we talked about around club and what people might be available and I decided to make it like Friday night is available. So why not make it Friday night?
Sounds good.
Yeah, first one I put on November 7th. So we have enough time to promote.
Can you give us a quick rundown of what happened last week so Susan and I can be caught up?
So we, I suggested this dance night at the Vogelpark, and we will hire a professional instructor to do this. So, and we got first agreement, so only three lessons will be approved so far. And if it's, we have enough attendance, it will continue.
Awesome. And the village is funding it?
Yes, the village is funding it.
Okay.
Well, they did approve a complementary first class, too, though. So if three classes are approved plus the complementary, that makes it four classes.
Maybe. Yeah. I can confirm that. That's a good point.
The complementary class was definitely agreed to by her at the last meeting.
Okay.
I forgot that. Every class would be something different, a different type of dance?
I'm thinking every month. So it says here each month or quarter, we will explore different dance styles. So I will let it up. I will leave to the instructor and the people. They can decide, oh, do we want to continue two months or one month or a quarter? So I leave it a room.
Sounds very cool.
Yeah. They have a lot of instructors, so it shouldn't be a problem.
Yeah. And there are how long does it say? Two hours? Did I read somewhere?
I think one hour, usually. One hour? 45 minutes, that's what we talked. Yeah. I mentioned that too, the plus six.
What was the name of the place? The dance school?
Vogel Park?
No, the school that's going to do it?
Yeah, the school is Miami Dance Arts. Miami Dance Arts.
Sounds great. It's definitely something we don't have.
Thank you.
I think it should go over well. And how much was each class?
Send me an email. I think it is like $300. It depends on if we do it like one hour, 45 minutes, if they're a social part or not. So...
Yeah, I see here. I'm looking at the old minutes. It's 200 to 350 per session, depending. I mean, that's good. And they can take how many people?
15, I guess. Is that what we talked? Like 15?
What does it say in here? Like 15? Okay.
Yeah.
I guess if it gets too big, maybe they can add a second one and take it from there.
Yeah, I don't know. My thoughts. Let's see how it goes. Yeah.
Anybody have any questions? Nothing? Okay. We really don't have much on this agenda since we didn't meet in August. The next one is update on the Community Tech Council, which is Jose, which I'm not seeing on here. Is Goran on? Gorin's not on either. Okay. Got two missing in action. So I guess we have to table that. Okay. New business. Not sure whose this is. Discussion of the sponsorship and partnership for the North Bay Village 5K event. Treasure Island Fitness owner Maria Goulian. If I'm saying that right. Who added that? Was that Jose's also?
I think so, because he was principally behind reviving the 5K run. I would think it's Jose, myself.
Lily, do you know anything about it?
Hi. I would assume that it was Jose, but I'm not sure.
No, no, sorry. I guess we got to take that one also.
Okay. Hi, Susan. Nice to meet you. I'm Lily. I'm the staff liaison.
Hi, Lily. Lily, you have any updates for us? Because you're up next anyway.
So I just wanted to talk about the date of the October meeting.
Right now we're scheduled
Your audio is very soft, Lily. If you can talk louder or turn it up.
Yeah, it's a little low.
Can you hear me?
We can hear you, but it's very low.
It's very muted. Is that better?
No, it's the same. I mean, I can hear you, but it's just very low.
Can you hear me now?
It's the same.
Okay. I'm not sure what's going on.
You're doing a commercial for Verizon right now.
National night out is the same day as our meeting, which is October 7th.
Okay.
We need to change it because we shouldn't have a meeting the same day as an event. Does anyone have any dates?
Is there something on the calendar for the 14th already?
That would be an Isabel question. I can ask her though. The 80th will be the next day. So that'll be October 15th. And then Halloween is October 30th. So we're pretty busy in October. But I can confirm with Isabel about the 14th if everyone is okay with the 14th.
Is the rest of the board okay with the 14th?
I heard the 14th of October, correct?
Yes.
Yes, that's good.
Okay.
And I heard this is for a national night out for North Bay Village.
Yeah, that's the night of our meeting. October 7th is the night of our meeting, but it's also national night out. So we have to reschedule our meetings. We can't do two things. Newt Village can't do two things on the same night. So I'm proposing the 14th, if that's okay with everybody. But Lily has to check with Isabel to make sure it's clean.
Good.
I'm translating for you, Lily. It's very low. Sorry. And then if you guys want to see the... You said Halloween is the October 30th, right? Yeah. All right, hold on. Let me turn my air up because it just turned on and now I can't hear you. Okay.
wanted to show you guys the halloween flyer that is so cute so i'm gonna build a haunted house this year so i'm excited so we're doing on the thursday before that's good yeah and then i don't know if you heard me but i'm gonna build a haunted house wow you're gonna build a house a haunted house if you guys um want to volunteer and be the actors in it or part of it in any way, I will be taking volunteers for this one because it'll be a lot of work.
Wow.
Where do you do this? Where do you build the house?
At the park.
Oh, the local park?
Yeah. Will you take outside volunteers?
If I bring them? I'll volunteer. I'll help you. Yeah, this will be fun.
With my scouts do a haunted trail every year. It's a big fundraiser for the scouts in this area. And it's not on the 30th. I think it's on the 17th. It's on a weekend. So they're really into that stuff. Maybe I can get some of them to volunteer.
So I remember the wind from last year. And so Lily is pretty brave to build a house. Because when she says that, I'm thinking of the fox that's going to huff and puff and blow your house down.
Lily wanted this last time. Since you started here, you wanted a haunted house.
Not quite, yeah.
I can barely hear you now. I don't know what happened. You got lower and lower. Your speaker died. Your microphone died on you.
Your voice has taken on ghostly proportions.
It's going along with the flyer. Nope, we can't hear anything now. No. Okay, so she moved on to the 80th anniversary. I'm going to translate for Lily. So this is, oh, so this is in October too? Oh, so you're not sleeping in October. October 15th. October 15th. Awesome. So that's, wow. They're very, there's like one event after the other. And Jessica, do you know what, that was Jessica, right, talking?
Yes, that was me. Hi.
Hi. Do you know some of the details since we can't hear Lily?
All I know is going to be, I don't know the details, but it's going to be Wednesday the 15th at Vogel from 6 to 8, I believe. They're planning something very special. to celebrate the 80 years of North Bay Village. Obviously, we're going to have our staff, police, and we're welcoming all of our residents to join us to celebrate 80 years of North Bay Village.
Thanks.
You should do a good job. And of course, you know, Lily and Julie, how amazing they are at hosting these events.
It's going to be a great event. I agree. I agree. She does a great job. I mean, they're an amazing team. Oh, absolutely. They're amazing.
I know you're frustrated, Lily. I'm sorry. I think I heard her. Yeah, I heard her for like a second.
The funny part is you're in the communication department, Lily. Okay. Okay, do you have anything else that you want to sign language to us? No? Okay. So the Halloween event looks great. It's a haunted house and I'm serving the usuals, the candy and so forth. Costumes. DJ. Yes. Yeah. What? What? Sorry. Super frustrating. We can't hear you. I know you're frustrated. It's okay. It looks amazing. And we will be there. Okay.
With your costume, Lydia.
Yeah, with my costume. I'm wearing it now. I'm a tired old lady.
That makes two of us.
Yeah. Thank you, Lily. I'm sorry that we can't hear you. Okay. Jessica, do you have anything for us? This is Officer Jessica Polanco. Everyone should know who she is. Hi, Jessica.
Hi, yes. My name is Jessica Polanco. I'm the Neighborhood Resource Officer. We have I have a couple events coming up in October as well. Like Lydia said, we have a busy October, literally an event each week. So we're going to start off with National Coffee with a Cop Day, which is going to be Tuesday, October 1st from 8 a.m. to 9 a.m. That's going to be at Cal Bakery. We're welcoming all our residents to come. We have a lot of new officers. So we welcome everybody to come meet our officers. We're going to have from all our specialized units. The chief is going to be there. The deputy chief, all command staff. We welcome questions, feedback, concerns, or just get to know us. And of course, have some coffee together. some pastries, and some goodies. So that's going to be Tuesday, October 1st at Cal Bakery. Then the following week, October 8th, Tuesday, October 8th from 6 to 8, we're hosting National Night Out at Vogel Park. We're going to have a lot of we're going to have some of the local restaurants hand out little samples. We're going to have giveaways, things for the kids, also for adults. So that's Vogel from 6 to 8. And then in December, we don't have a set date yet, but in December, we're going to have A new event, it's called Breakfast with Santa, where the children and adults can come have breakfast and take pictures with Santa. And they get to pick a toy that they from other liking. So that's going to be December on a Saturday. We don't have a date yet, but it's Breakfast with Santa. And as far as PD, those are our events coming up. We have a busy season coming up with Village and PD events. So we're pretty excited.
Jessica, first of all, thank you for your service. And secondly, my brother was in law enforcement, so I have a lot of respect.
Oh, I appreciate that.
October 1st and October 8th are Wednesdays, not Tuesdays.
October 7th, my apologies. Okay, so it's the 7th.
And then what about the October 1st? National Night Out. Is it the Wednesday, the October 1st?
Wednesday.
It is, okay.
Yes, Wednesday. Mm-hmm. Wednesday, October 1st, and Tuesday, October 7th.
Okay. National Night Out. Wednesday? What time is the Wednesday, October 1st?
That's going to be 8 a.m. to 9 a.m. at Cow Bakery, which is at the 1700 block of Kennedy Causeway. And I really, you know, to me, this event is... You know, it's important because we have a lot of new officers, a lot of new faces. And me being neighborhood resource officer, I've always engaged with the community, with the residents. I really enjoy speaking to the children, to the adults. And this is a great opportunity in a casual environment for the residents to get to meet the new officers, ask questions, provide feedback, concerns. So I really, really... invite everybody to come out and get to know the new officers.
Yeah, there really is a lot. The last few cars I've seen, I'm like, I don't recognize any of these cops.
Yes. It's crazy how I've been here for six years and I'm actually up there seniority because we have a lot of new officers here. And, you know, we're growing as an agency. We have for a small agency, we have all specialized units. We have canine, we have motors, we have traffic, Marine Patrol, CIU, which is our detective bureau. So, you know, it's good to, you know, get to know your officers. So I really encourage everyone to come out. You know, you don't have to be there for an hour on your way out. before you go to work, stop by for a cup of coffee. So I really, really encourage everyone to come out and come and speak to us.
There's a lot of new women, too, I've seen. A lot of new women officers.
Yes. So you have Officer Cabrera, which is in the traffic team. And we just recently hired an Officer Dufau. And we recently hired two officers, Officer Noel and Officer Sangronis, which they're currently on FTO. So one of them, if not both, should be in attendance as well.
Nice.
Thank you.
No, thank you.
So I'm looking forward to meeting those who I have not met and seeing those who I haven't seen in a while. I will try my best to come by. I haven't seen you. I look forward to that. I know. What was it? The Boy Scout? Was it at the Boy Scout event?
Yeah. Yeah. That was last February. Yeah.
Yep. Yeah. And by the way, the haunted house you were talking about, that's the Boy Scout one, right?
Yes, Haunted Forest. Yes.
Yes, that's two weekends. Yes, Elmore. That's the 18th and the 25th.
Yes. Kids can't wait for it. That's one of their favorite events, even though they're literally at the end of it.
Yes. Yes. It's amazing how they get so creative and they actually do a great job at the haunted house.
Lily, you would love it. You should go because it opens for the public at the end. They build an entire trail inside the forest, like the park. They build it, they work it at night, and then they take it down after the event. It's exhausting, but it's fun. And it's long. And it's long. Yeah, it's long. It's a lot of fun. They do a really good job. So much so that I've never made it through the whole trail. I always have to leave because it's too much for me.
Really?
Yes.
I've never made it through the whole trail. Yeah, but it's definitely fun.
Yes. Okay. Thank you. Do we have any public comments? Of course. No? Did I miss? Oh, I see Commissioner Acosta is on. Commissioner, do you have anything? No. She's not saying anything.
Sorry. It took me forever to unmute myself.
It's okay.
Sometimes, I swear. I don't know how to use these things. Hi, everyone. Thank you so much for your time. I'm just here to listen to all of you and see what I can be of help. And the last item on the agenda would be the one that I would like to introduce to you guys. And I just want to check that Maria Guillen was actually logged in, which is the person that wants to present for. Is that your item?
Yeah. OK, because we went through it already. We thought it was Jose's. OK, great. Oh, sorry. No, you're fine. Yes. I don't know. Is Maria on? I don't see her. Let me see. Can you log in?
I'm with her on the phone. I'm not logged in. I thought she was already logged in. Sorry. I kind of came in a little late. I had the soccer program drop off. Delayed me. Talking to the parents. But I always speak for her, I guess. If you guys want to know, I can wait. It's up to you.
You can start talking. It's fine.
All right. So she came to me because she's the owner of Treasure Island, our gym here. And she's asking for the link to log in. I think she's confused on how to get in there. But anyway, so let's do this. I'm going to make sure that she gets in so that she can introduce herself. Guys, if you don't mind, I'll come right back to you, okay? Sure. Sorry about that.
Let's give her a minute because there's nothing else left on the agenda.
Lily, could you send me a link or is this just logging into Zoom and entering the ID, right? Yes, that's it. Okay, let me just... No password.
Okay. Lily, we cannot hear you, honey. I know you keep trying.
Lily, I texted you the mobile numbers to connect.
Commissioner, I just texted the link.
Thank you.
Hopefully, she's able to log in with the link I sent her. I dropped my pen. Excuse me.
Is that her? Looks like it. She's on. She's in. Yay. Video's on.
Yeah. Thank you, guys. Thank you, Jessica. Thank you for the support.
No problem. Teamwork. She takes a village. Teamwork.
In every way.
Yeah.
I wanted to... Oh, no. We can't hear you. I do this every time. Sorry. Thank you all for your help and support. It takes a village to get us here. Oh, my goodness. Okay. So I put this item in the discussion. Our neighbor and business owner, Maria Guillen, came to me to ask how she can get involved with our community. She wanted to participate and maybe sponsor or help us put together a 5K. I mentioned to her that this is something that is kind of been on the works already. I had talked to Janice about it. And at the same time, Vice Mayor Goran Cook also was working on it. So it's been in the works for different angles, same intentions. So it's already very exciting. She wanted to talk to you and introduce herself, you guys, to see how she can collaborate, being that she's a coach and a business owner here in North Village at the gym. See if there's any way that you guys as a board can collaborate or need her assistant in any way. I just wanted to do that introduction and facilitate that introduction to you guys. So Maria, with that, I leave it to you, I guess, and if whatever the board has questions on.
This is a reminder.
So Maria, were you interested in helping fund it or promote it or what exactly was your interest in it? Oh no, we have another one we can't hear.
We're going to blame technology today.
What is happening? Okay, I don't know what's happening, but... Well, I'll tell you guys.
Bottom line is, you know, she wants to participate whenever you create this 5K. She wants to bring her expertise into it, help us maybe get sponsors. I did mention that there was going to be an item in the agenda that we are going to hopefully approve in our budget, which is for the 5K. And it was based on a fee that was given to us by Janice and I think Lily and the communications director of the department on... That's basically it. She's available. She wants to participate. She's also going to sign up with the Northwood Village Chamber of Commerce. She wanted to make sure you guys were aware that she wants to help in that. I told her about the running club that we have every monday and i don't know if she was going to join or she knew about it already but that's basically it so you guys can keep that in mind i can forward this information to our clerk so that she can send you her contact information and you can just keep her in mind as you plan for the 5k yeah it's it's jose's um event well he's the one that brought it up
So I believe he was working with Julie and Janice on it, but also we're waiting to see what happens with the budget.
That's a big part, but I am very confident that an event like that could be sponsored. The Northwood Village Optimist Club at some point had an annual, not a 5K, but a triathlon here in Northwood Village. And they did that for many, many years, actually, and professionally done with timers and the whole nine yard, you know. So we have a set of skills as far as like how we can obtain sponsorship or how we get volunteers. And through Janice, we have the expertise of how it gets done because she's done it recently. So it seems like we have all the tools to make it happen. And, you know, and I'm sure Jose is going to run an amazing event and, You know, whatever I can do to help, I'm here. And like I said, I'm just happy to provide introductions to local business owners who want to participate. And I will continue to do that, including the Chamber of Commerce participation into your programs as we go forward.
Thank you.
Thank you, Commissioner.
Sorry, we couldn't connect with Maria well tonight. It's okay. I don't want to waste more time.
Thank you. Thank you. Can we add, Francois, to the minutes? Can you add a little note for Isabel? If you could put next to each item who's bringing it up so we know, so we're not guessing.
Great idea.
Yeah, because if someone's not here, then we're guessing who brought something up. Okay, so we have no public comment, right? Okay, so I want to... I wanna welcome Susan again. I don't know if there's anything you'd like to say before we close.
No, I'm just, I'm excited to be here and get involved. I've lived in the, I've owned my house for seven years, eight years. And yeah, I'm excited to help out and get more involved.
I've heard lots about you, so I'm excited you're on. Thank you.
And I'm really sad, Jessica. I fly out at 9.50 that morning for the cow bakery with the police.
Yay.
No, I'm flying out at 9.50 in the morning.
Oh, nice. Oh, well, National National Day is coming up the following week.
When are you returning?
Yeah, and I come back on the 6th, so it's perfect. Perfect.
So let me make sure we send agenda items in time for Isabel to post them, please. No one has anything else we can adjourn?
Okay, everybody.
Thank you so much. See you next month. Thank you. Good night.
Good night.
This transcript was automatically generated from the official public meeting video and is presented unedited. It reflects remarks made on the public record by elected officials, staff, and public commenters. Transcript accuracy may vary; view the original recording for reference.