City Council - Regular Meeting
About this meeting
- Government Body
- City Council
- Meeting Type
- City Council
- Location
- Marco Island, FL
- Meeting Date
- May 11, 2026
Transcript
751 sections (from 919 segments)
Alright. Good morning, everybody. Welcome to our May eleventh City Council workshop. Would you call the roll, please? CONSOR Henry. Here. CONSOR GOLLER.
Here.
CONSOR CHAPMAN. Here. CONSOR Schwan.
Here.
CONSOR GREY. Here. Chair Palumbo. Here. As we see, we have a small audience in attendance. Let's remember rules of decorum, also in effect, counselors, attendees. Counselors, let's also remember, we are being interviewed as much as we are interviewing. So let's conduct ourselves accordingly, and we'll be conscious of time. Alright, guys. I pledge allegiance.
I'll I'll lead you if you don't mind on this one. Alright. Please stand. Pledge allegiance to the flag of The United States Of America and to the republic for which it stands, one nation under God, On your agenda, item number four, the business we're here for. We're going to turn over the introductions to the city manager finalist interviews to Diana Snover from Human Resources. Diana, please.
Thank you. Good morning, counsel. Before we begin today's city manager candidate interviews, I would like to briefly review the schedule and the format of today's workshop. Today's workshop is scheduled from 11AM to 5PM and will consist of interviews with four city manager candidates. Each interview will be approximately one hour in length with short breaks scheduled in between interviews. The interview schedule for today is as follows. Mr. Greenville will interview from 11:10 to 12PM, Ms. Miller from 12:30PM to 01:30PM, Mr. Mendez from 01:45PM to 02:45PM, and Doctor.
Lucius from 3PM to 4PM. Counsel has been provided with recommended interview questions, candidate materials, and evaluation sheets. With six council members participating, it is recommended that questions be rotated throughout the interviews to allow for a balanced participation. Council members are also welcome to ask follow-up questions or seek clarification as needed during the discussion. Each council member is asked to complete an interview evaluation sheet for each candidate and return those forms to me at the conclusion of the day.
The interviews are intended only, the interview evaluation sheets are intended only as a tool to assist counsel with discussion and do not determine the final selection of the next city manager. Candidates will remain near City Hall throughout the workshop to help ensure the schedule stays on track. And lastly, I would like to remind council and the public that no formal action will be taken during today's workshop. The purpose of this meeting is for interviews and council discussion only. Any formal decision regarding the appointment of the next city manager would take place at a future public city council meeting. With that said, we are ready to begin the interviews.
Before we get to that, let me just is my mic? Hello?
Can you
hear me? There we go. Counselors, and you, we have an input in this. Here's what my thought would be as this is an informal workshop. We'll start with questioning with one counselor, just rotate around. If somebody wants to piggyback on that question or answer or ask it, great. But then we'll go back to the next counselor in order for their set of questions. And that'll allow us to interact a little bit. Let's be cognizant of time. I'll try to keep us on track. Staff, if we're running a little long, please let us know, as we've never done this in a public format before. And with that, counselors, questions? All right, let's begin.
Good morning.
Good morning.
Kevin, welcome. Thank you for making application. We do appreciate it. It's quite an honor to consider our city a place you'd like to work. Diana, a little guidance here. Do we a little tell us about yourself first? So what would be the any thoughts on this?
I think that is open. But I do think the candidate would be nice for them to tell a little bit about themselves and why they're here.
Please, if you would, Kevin.
Can you hear me Okay? Good morning. My name is Kevin Greenville. I'm very honored to be here today and being considered for this position. Just a little bit of background about me.
I am from Maryland. I went to college for financial economics at the University of Maryland, Baltimore County. When I graduated from there I got a job as an accountant for a $1,000,000,000 health insurance company in the federal employees health insurance program. We gave health insurance to federal employees and postal workers. I had to get a security clearance for that job.
And while I was there, I was fortunate enough they paid for my master's degree which is in accounting information systems. And they also paid for me to become a CPA. When I was in my mid-20s, I had an opportunity to become a finance director for a local government. I was really the only person who was willing to take it on because they were three years behind on audits. And it was really a government and change.
I didn't know a whole lot about local government when I took that job, But I went for it. I saw it was an opportunity. And ten years later in my career, I'm sitting here for a great government of Marco Island being considered for a city manager position. I really like local government. It's a place where you can actually see the change and difference that you make.
I have a long track record of success stabilizing governments, transitioning them through change, and really growing a diversified revenue source for governments. Everywhere I've been, I've always been multifaceted. I've been involved in every part of a government. And I always try to learn as much as I can from everybody I've come in contact with. I'm looking right now.
This is I've been at the village of Astero now as their finance director for three and a half years. This is the first job that I've taken a job interview for since I've been there. I'm very deliberate in the places that I apply for. And I just think that Marco Island is a great community. I think you guys have a lot going for you, a lot of strengths. And I think I could be someone who could bring everything together with my background, with my experience, and bring everything together and lead you guys into the future. No I'm just really excited to be here and for this opportunity. Just thank you very much.
Kevin, thank you for the introduction. As I mentioned before we spoke, do appreciate the fact that you knew our names. It proves you've watched our meetings and you've taken an interest. So I think that's a great first step. Counselors, anybody want to start? If not Deb, I'll start with you, but not every time. We'll rotate it around. But do you mind starting off? Please. Counselor Henry, you're up.
Hi, Kevin. My name's Deb Henry. Where I kind of want to go into in my thought process is whole history is in finance. And as a city manager, it's an overall picture of more than finance. So my question is, when you enter a new leadership role, how do you assess the organization to determine when to implement changes on things you're just learning about? So if you could provide an example for that as well. Yeah, Councilor Henry, very nice to meet you. As a city city manager, I
I think my first priority would be to get to know your guys' priorities. You know, I take direction from the board. It's your vision and my job is to implement that. So I would want to learn as much as I could from you. Get to know you guys as council members. I've done a lot of research on you and you guys have very impressive backgrounds. And I think the next thing I would look to do is to talk to the department heads and really get to know staff. Implementing change is something I have a long track record with my governments. I've done ERP system conversions. I've totally changed management and financial policies at governments.
And you know change I think is something that is natural. It has to happen. And you know local governments, you can't hit a home run with everything you do. When that opportunity arises, should take it. But you know change must be strategic, it must be incremental, and it must be supported by the staff and by the council and the community.
Okay. If I can just ask one more question. So going into a leading leadership position here on Marco, 100 plus employees would be working under you. What is your experience in working with that large of an employment? Do you have experience in that?
So at the village of Astero, I don't know if you guys are familiar with Astero, we operate under the model of government light. So we only have 12 FTEs total, you know, for our $100,000,000 budget. So it's a little different, my experience at Astero, where it's managing contractors and our consultants more than it is managing staff. At the town of La Plata, which was my prior job to Astero, we had about 100 employees there. My department was about nine and you know we managed all of the finances, all of the customer service for the entire community.
And at Mount Rainier, which was my previous job, it was a smaller community about the same size of 100 people. At the American Postal Workers Union, we had over 300 employees. And about 200 of them were bargaining unit employees. And I actually supervised seven bargaining unit employees. So I do have experience with unions and actually hands on supervision of them. But I have never had 200 direct reports before. But I think it's something that I could handle. And it's, know, like I said, just taking things sort of incrementally, understanding the organization. And I would look to hire very competent and I think you guys have very competent staff to really guide and lead them as well and me to sort of be the on top of them guiding that.
Thank you. Councilor Schwann, anything?
Yes. Good morning, Kevin.
I'm with Good Mr.
Schwann. We're glad that you're here.
Thank you.
I know a priority of all of the counselors up here and I know it's a priority of mine is keeping our citizens and our guests safe. And attached to that is pedestrian safety and bike safety. Have you had some experiences dealing with pedestrian safety and bike safety? And if you could share those with us, please.
Yes. So at the village of Astero, we updated our bike master plan and bike and pedestrian master plan. You know I think one thing that Collier County does very well is you guys have very wide roads and very wide bike lanes which I really like. So you know I do have experience with implementing master plans with bike and pedestrian. And you know I think it's very important and something we always need to look at and you know continue to monitor.
And I'm not sure if you guys have ever done a bike and pedestrian master plan, But it's something that you could consider and, you know, look at to sort of help guide that process through.
Thank you. And actually we were very fortunate here in Marco Island. We have over 40 miles of shared use paths and bike lanes and we're looking to continue to expand that. We've had very active residents who've worked on securing us almost $16,000,000 of grants that have come through the Collier County MPO too.
That's awesome.
Yes. And I serve on the Collier County MPO Board as a representative of Marco Island. So I'm so glad to hear that you have worked on a master plan. And thank you for that information.
Thank you.
Vice Chair Schampied, any questions?
Thank you. Thanks, Kevin, and welcome. I'm looking forward to talking with you this morning. I know you've done a lot of research on the city, and that's very important. You wanna know what the governance is. You'd like to know what the staff, how they perform, who they are. And the city council, it's very important to know who we are also. And so I was very pleased to hear you did a lot of that. Assuming that you're selected to be the city manager, and if you'd become so, looking ahead twelve to eighteen months, based on your research, what are the two or three critical challenges facing this city? And how would you position the city to address them?
Well, I think the most critical challenge facing Marco Island right now is your finances. You guys are very financially strong. You know you have a very strong and diversified revenue base which is a great thing for a local government. But my understanding is that you know you've done the rollback rate for the past eight years. And you guys are restricted both by trim and by your city charter and how much you can raise revenue and raise taxes.
My background is I've never adopted a budget that's ever raised taxes. I've always lowered taxes or kept the millage rate the same. But just my experience with constituents is they aren't always opposed to tax increases if they know it's going to a good use. If they know it's going to infrastructure, it's going to help the environment, and that it's an investment for them. So that I know you guys are looking to put a referendum for bond issuance.
Think at the May 4 you adopted a $23,000,000 and a $34,000,000 referendum. I think the need that I heard is a $100,000,000 over the next ten, twenty years. So that does help with that. You're also looking to do a 1% sales tax with Collier County. You know, as a tourist community, I do think sales taxes, you know, can be beneficial where that burden isn't on residents or on the ad valorem taxpayer.
But what I would like to do, if I was the city manager working with the finance director, working with the deputy city administrator, and working with you guys, is really to come up with like a strategic long term financial plan. When I budget, you know, I typically do one to three years of very detailed revenue and expenditure. Because I think when you go past, even though we have to adopt a five year capital plan per Florida statute, I think that, you know, when you start budgeting four or five years out, it does get a little dicey, you know, and doing those projections. It's hard to I think the rule of thumb is in the first couple years, you do too much analyzation. And then the future years, don't do enough.
So those numbers are useful. But I would really like to come up with a, you know, a long term and sound where we aren't just doing piecemeal debt issuances. We're doing debt issuances that are now and in the future planned what we're going to do next. And I think that's really what I could bring to this position is, you know, that strong financial background. As well as you know I do have a just a long history of working in multiple parts of departments.
I think the other issue facing Marco Island is you know, it's a growing community. And I think growth and being rentals and everything, it presents challenges. So I think just managing that is another thing I would look to do with counsel.
Very good. Have a follow-up if I could.
mentioned knowledge that we, by charter, have a spending cap that limits the expenditure growth on an annual basis. How would you manage have you had any personal experience with a spending cap?
I have not worked with a government with a spending cap, no.
How would you manage increasing service demands and infrastructure needs with this constraint? Well, I
think your operating expenditures are always very important to monitor. Having a cap in the city charter is not necessarily a bad thing unless you fall behind on infrastructure needs and operating needs. Then it becomes a challenge, right? That's where the challenge comes in. I think the charter allows for you know some ways for utility and for voter approved capital projects to be approved in over that cap.
But I would really focus on our operating expenditures being core to the organization and making sure that our reserves are strong as well to fall back on. But it's just something you're going to have to deal with and we're going to have to deal with is trying to figure out both that spending cap and the limitations of what TRIM offers every year and how high you can raise the taxes. I think having lean and efficient operations that still provide all the service is very important. And that would be sort of my strategy in handling that.
PRESENTER Kevin,
thank you. Some of my questions were answered, so I'm going to talk a little more general. Has there been a time when you've been acting either in Astero or previous job as the interim city manager? Have you had to step in, hire, fire, negotiate police contracts, these sort of things? Or this be the first time you're stepping into that role?
So I have been since I was at the city of Mount Rainier, I have always been when the city manager leaves, I've always been acting. Never the intern, but I have been the acting city manager for periods of times. And know this I've never been where the city manager has left and let me handle union negotiations or anything. But I have been a part of those. Especially like I said, I had a lot of union experience at the American Postal Workers Union Health Plan.
You know outside of them paying for my Masters in CPA, which I'm still super grateful for, that's really what I learned there outside of finance unions, you know, bargaining with them and also how to supervise and manage bargaining unit employees as well.
So you'd be required to manage over approximately two forty employees and also seven counselors who come and go and change and come in brand new to the job at times, have experience with life but no governmental experience. We are the people that stepped up for the job and won the election. Are you prepared to manage up? Can you? Do you feel comfortable enough to tell us when we're wrong or when you think we're going down the wrong path?
Yeah, absolutely. I as a city manager will always give you a recommendation and give you my thoughts unless you tell me not to or to stop. No. I've always had very good relationships with my council members. I try to work through trust. That's what I try to build with you. That's what I try to build with staff. And, you know, I just what you see with me up here in public, what you see with me in the office, that's how I am behind closed doors and in private too.
Thank you. That's what I have for now. Councilor Gohler?
Kevin, thank you for being here, and thank you for your email. It was really nice.
Thank you.
I think the champagne and mister Palombo just asked my questions, but I still have a few more.
Yeah. Sure.
So I would say you are familiar with our charter and I was very happy about it that you actually spoke about our spending cap issues that we've been facing for some reason. I have a few questions. First question is our budget is you know how much our budget is, right?
I think your operating budget's about $30,000,000 Okay.
Do you think assuming you will become a city manager, do you think you will need assistant city manager?
You know, I don't have a clear answer on that right now. I think I would like to better understand the organization and see if that's needed. You know, I think in organizations of this size with two forty employees, is typical to have an assistant or a deputy manager. But that's something I would have to look at and get to know the organization a little bit better before making a determination on that.
Okay. Thank you for that. I have a couple more. Actually, maybe one more. How would you describe your management style? What are two examples that you can tell us?
Yeah. So I would describe my management style as being inclusive of all employees, of all council members. And like I said, trust. Think my references for this job were from a certified planner, a public engineer, and a police chief. And I think they all spoke about, you know, my trust and my ethics and my morals.
That's what I like to build upon. And I like to build employees up. You know, up to help the organization, but also up to build them up as well. And you know a good example is when I was recruited for the finance director position for the town of La Plata, the second finalist was the deputy finance director. And she was intern in acting and I got the job over her.
And you know, it's business but it's personal too, right? We all take these things personal. And you know, still to this day I actually visited the town of La Plata over Christmas. And you know, I went and saw her. And we're still great friends and colleagues and still share ideas today.
And another example, I would just say at the city of Mount Rainier that was a government that was in total transition. And I was able to actually bring in staff and stabilize a finance department. You know I like to have fun at work. Know I don't think work has to be this grudging and awful thing. Know I want to get things done.
And just from a city manager perspective of management style, I like to minimize politics as much as we can. And I like to minimize unnecessary bureaucracy. You know, I want to come here and get things done. That's why I applied for this job and it's what I want to do.
Thank you. I have one more please. So what experience do you have using formal evaluation process for your direct reports? And as one of the you received formal experience for your staff.
Yes. So at the village of Astero, you know, do things a little differently. We don't do performance evaluations there. But, you know, everywhere else I've been do performance evaluations and my performance evaluation is not meant to harm or critique. It's meant to find what we can both approve upon in our relationship. Know I don't view a performance evaluation as I know. You know, I want to get feedback too in a performance evaluation and understand, you know, if they're having trouble what we both can do to, you know, help build them up and bring them back to a good performance. So, yeah, I've done a lot of performance evaluations.
Have you given poor performance evaluation and how did you handle it?
Yes, I have given poor performance evaluations. And you know, I'm there to understand what's going on and why there is a poor performance happening. So, you know, you do have to unfortunately have those conversations from time to time. But it's I try to get them back on track through that, not demoralize demean them. That's not my intention.
Okay. Thank you. That's all for now.
Thank you. Kevin,
thank you for joining us this morning. What does the word cash flow mean to you?
The word cash flow to a government is liquidity. It's making sure that you can meet your future obligations, making sure you can meet your debt payments, your liabilities that are upcoming. Cash flow to me from government accounting standpoint is your fund balance. Fund balances that is the portion that can meet your short term operating needs.
Thank you. Terms of what do you believe would be entailed in the best practices for capital asset management? What would that kind of approach or framework mean to you?
So capital best practices for capital asset management, I think it is first establishing a policy, making sure that you understand what a capital expenditure is, having a clear definition of that, coming up with the asset life cycles and understanding them. And then I think the next thing would be understanding what the community needs. What how much it costs. Capital asset management is I really view it as every part of it's the capital plan. It's, you know, keeping everything.
It's the op, you know, anytime when I do a capital improvement plan, one thing I always like to put on everything is what is the impact operating budget? Because that is so important when you're doing a capital plan or anything is knowing what that is. So that's a big part to me of capital asset management.
Do you work hard to identify useful life of all the assets?
Yes, That is very important. And I don't when I do that, I don't even I look to the policy, but I also make sure that it makes sense for this individual asset. Know, because when you look up, it's five, ten, twenty, forty. But you really need to look at that. But also there can be unique situations and you have to you really have to know that.
And you know, for an enterprise fund, I like to actually budget for depreciation. I think that's important. At the town of La Plata, we were in a very good financial position when I got there. But I even expanded it by we started like 80% of our enterprise fund. We'd actually put we'd be able to do 80% of depreciation annually in our budget, which is a great thing to do.
Vendor management. Some would argue we have trouble sourcing the right vendors for Marco Island that were in a more remote location. How would you try and maximize or approach vendor management to the best of your ability?
So at the village of Astero, I think I told you we only have 12 full time equipped.
I'm really jealous.
Well, there's challenges. There's late nights there too because of that. But so we outsource everything. I mean our whole planning and permitting department is a vendor. Know, have more contractors in Astero Village Hall than we have employees. Sometimes we feel outnumbered. But you know I think it's a challenge not just of Marco Island, it's a challenge of Astero, it's a challenge of Fort Myers. I think even up into Sarasota, it's hard getting contractors. And you know I think you have to treat them fairly. They have to want to work for you.
You got to pay them on time. And you you got to be collaborators with them. But you also have to hold them to a standard. And you have to make sure that they're performing well. And I think a big portion of vendor management is also making sure that the contracts you're signing protect the city's interests is a very important part of that. And making sure you have flexibility in terminating when you need to. You're not going to, you know, pay a huge price at termination or any of that.
Mr. Chairman, I have pages of questions. I do not want to do anybody else a disservice. I'll ask one more and then be happy to come Mr. Back
we're running late on time.
How do you feel about high involvement planning?
I'm sorry, can you
High involvement planning. From your employees, do you try and incorporate them into how would you approach your planning comprehensively?
So, yes, I really I'm not an expert on everything. Don't know everything. Yeah, and I don't want to know everything. I couldn't do that. So I really look to competent staff to help me in my decision making. And I'm the type of manager who I just don't want to know what my directors think or my managers. I like to know what does my wastewater treatment operator think about what's going on. I like to take all feedback and incorporate that. And yeah, I really lean on staff to help me. I'm a collaborator. And I'm very inclusive in decision making.
I'm so intrigued that you have 12 employees in the Astero. We have hundreds of employees. There's some conversation about whether or not it's beneficial to have remote workers. I'm just curious what you've taken from that business model and outsourcing many things versus insourcing them. Do you have any opinion on the strength of that model and strategically going forward the benefit of managing that kind of model that you're describing in Astero?
Yes. So government light this is a misconception. It's not always government cheap. It's not. Sometimes contractors charge a significant amount of money for their services. When you look at outsourcing services as a government, you're really looking at two three things control cost and then the service level. So really it's looking at each thing individually and making a decision on can you outsource it? Will you have the same level of service? And then what's the additional cost? Because you know when you're outsourcing a permitting department they're not just charging you the cost of the employee.
They're charging you a multiplier of their costs, their benefits and everything. So yeah, there's strengths to that and there's also weaknesses to it. I like to look at outsourcing. And I think that's a really widespread thing going on in a lot of governments is you can do it when it makes sense for everyone.
Could you describe the culture you'd like to see built here?
So I think the culture I would like at Marco Island would be one of community service. You know that's one thing why I like working in local government is serving your constituents. I'd like it to be inclusive, inclusive of staff, inclusive of residents. And you know I'd like it to be known as a professional organization. We're council members, we're staff and we're citizens where we treat each other with respect and dignity as much as we can. You know we're always going to have disagreements and stuff happens. But, you know, that's what I think I would like the culture and especially the perception from outside, not just here but other governments, to have of us.
I'll throw one more out there. Sure, Peggy.
Okay. Kevin, assuming you will be accepted for this job, will you be relocating to Marco Island?
So I think the city charter says it's up to counsel's decision. I just moved down here three and a half years. I bought a house about six months in. I live in Estero. I live out on Corkscrew Road if you're familiar at all. So yeah, I think I would be willing to relocate. But I think I would like to be given some time. I just settled into a new house. My wife has this has been her biggest issue about me applying and accepting this job is I don't want to move. But you know the drive would probably be about an hour each way.
When I worked for the town of La Plata I actually had a ninety minute drive each way and that was on the DC Beltway a lot of that. So I do have experience driving a long distance. And we had three lawyers, DC lawyers on council. So our council meetings started late and they ran very late. So the drive wouldn't be a problem. But I think I would like to relocate, if not on Marco Island, closer to the island would be something I would like to do How long
do you feel about conflict management?
So I am not opposed to conflict. I like positive conflict. Know, there's always going to be conflict in an organization, especially when you're a government. I just try to make conflict positive, make positive outcomes of it and not let it get out of control. Know you need to manage conflict. If you see something brewing, you see a problem happening, address it then and address it now. I've learned that in my career. Don't let things fester, especially between employees or with people.
I'll just take one more then we'll roll back around.
I understand. Yeah, I could keep you here till midnight. Is there a municipality that you've sort of identified as setting a really good example for governance?
So I think the village of Astero, we've really established a I think a standard for governance. We've dropped the millage rate all the way down to I think $0.73 We have the lowest millage rate in the state of Florida. Think outside of one or two very small communities that are more like HOAs than actual governments. You know, yeah, think we've really established a way of doing government. You know, I've worked now.
And part of the reason I took the job at the Village of Astero was to work for Mr. Sarkozy, our village manager. And I've learned a lot from him. And he's really taught me how to set a professional way of doing things. How to treat a council. And again, trying to he's really taught me how to minimize bureaucracy and minimize politics. And that's what I would like to bring to Marco Island.
Someone said bureaucracy is a hard thing to kill. Go on.
As this is an interview, and it's held in a public format, certainly a little different dynamics. Before I go back around questioning, did you have any questions for us?
Yeah, actually did, if it was.
Please, why don't you take your turn?
So I was just wondering, I couldn't get a lot of information, how is the fiscal year twenty twenty five audit progressing?
I'll let our chairman answer that.
You think I'm gonna note that down to the He has more skill in this than I do. We're coming along. How does that sound? There is some challenges or some arguments of years past with rollback versus needs and wants. So this council finds itself the transitionary council to going back to either the pay as you go or the bucket list, as we call it, or how we're going to look for alternative sources of income. This is something you'd be inheriting, walking us through or helping us with our cause as to how we are going to decide to move forward. Are we going to be a PAYGO, bucket list? Are we going to use bond funding going forward for major infrastructure? So to be very truthful, I don't have an exact answer for you. That's something we would be setting going forward.
Okay. Thank you.
I think your question was about audit though, was it not?
Yeah, it was a little bit more about
So the
the audit is moving forward slowly. There are several issues that have not been resolved, are expected to be so by the deadline of June 30. But it may be right to the end of the deadline. The weakness of the finance department was still at issue and we are kind of bringing in new talent and hopefully that will pay dividends in the long term. In the short term, it's been another difficult year from an audit point of view.
But it appears that we will not have the significant variances that we did the prior year. But still in progress.
I would add also, Kevin, that we have an audit advisory committee that has really stepped up to this task after we had our challenges from the last audit. They're closely working with the auditor and he's communicating with them and they are fully aware of all the deadlines that we need to meet. So I think we've all gained a lot of confidence in the advisory committee that's assisting us with this.
Yeah, that's great to hear. It's great to hear you have an active one.
Go ahead. Want to question you with question.
Okay.
Obviously, you know that we had issues with audit, correct?
Yes, correct.
So here is my question for you. What would you have done differently?
Well, I think first off, I don't know all the details of the situation, right? It's very hard for me to come in and pass judgment, reading news articles, talking to people. I would just say that I understand single audits very well. I understand how you have to account for revenue and assets. And also if there's an issue with the audit and I have a problem with the auditors, I will always communicate that to counsel.
Again, what counselor Gray asked me is don't let things fester or linger. You know, nip things and be direct with communication is how I would have handled that. But just, you know, whether I get this job or not, I mean, think the important thing for you guys in the audit if there are problems is to just make sure that any findings or any comments don't impact your upcoming debt issuance. You know you guys are going to be probably going out for a rating on that. Just make sure that any audit finding limits any problems with a debt issuance.
I think you guys could I'm not going to promise it, but I think you guys have the potential to get a AAA rating. There's just a few things you need to do. And one of those is making sure there's nothing in the audit. You know a lot of times, I don't know who's going be doing it. If it's S and P or whomever, they sometimes look at an audit finding and don't really care. Know it has nothing to do with the organization's health. Or financial health.
Thank you. Other questions?
So regarding the I'm sorry, my notes are so bad. So do you guys have any current lawsuits that are of a material nature against the city?
We do. Alan, do you want to take that off the top of your head? Not every one of them, just
the synopsis? The answer is yes. No, they're not of a material nature. But we do have lawsuits. Most of them we are able to address and deal with in a settlement kind of nature. Thank
you for that. Appreciate it. So I see you guys have a vision strategic plan that was done in 2019. How does that align with the current council's vision in moving forward?
I'm going to start this one guys. Probably could use an updating goals wants of the community and the councilors like anything else if you ask for a wish list, you'll get a great one. But is it is is everything accomplishable? Has to be put in order. As this council matures and and really we're working well together, and if you watched our meetings, probably see that as new people come and go. I think the question we do ask ourselves is, and maybe I gave you a bigger answer in the last one, where is the future for Morco? I've said it many times. Other councils bought the water plant, did infrastructure projects. Our destiny probably is how we meet development, redevelopment. And we've you were very bold.
I'll give you credit for using the word growth, which is a tough word here on the island as we reach full build out and there's no more space left. So I would say it probably needs to be tweaked or revisited. And that's something that we could certainly use the help of a strong manager to guide us through it and help lead the conversation as we make the ultimate decisions.
That's good to hear. I did the strategic plan for the town of La Plata. I was very involved with that. So I do have experience with strategic planning.
I would add something else, Kevin, to what our chair just said. The 2020 council did adopt a 2040 comprehensive plan. And there are specifics in there too. I don't know if you had a chance to look at that. But contained within there is Mark Wyland's commitment to conservation, which is very, very important for our island. And the council committed that we will be a strong force in conservation. Because we are different. We're a beautiful barrier island. We have a history of conservation with our nesting sea turtles, our shorebirds, our burrowing owls, our gopher tortoises too. So is that something that you've worked with? Some specific conservation plans or regulations?
Yes. So I mean just an example that comes to mind, the village of Astero, right before I got there, we bought about 68 acres right in the heart of Astero. And, you know, a great thing we did is we preserved a lot of that land. You know, we could have sold it and made a lot of money based off how the prices went up and everything. But you know sometimes you make decisions for the environment, for the future and for the people over money. It's a balancing act.
Thank you.
You want to follow-up? Counselors, we're coming down to about twenty minutes. Why don't you pick your best question, Deb, if you want to start, and we'll go through with that.
Mine goes into, and you brought up a little bit, dealing with the public. Research on Marco Island, we have a very vocal public. So my question to you is, how would you handle this is my view. We have seven counselors, and we have a handful of very involved residents that are very vocal and reach out to us on a regular basis. How would you handle that type of thing is they're the public. They're not an elected official, And they have a strong opinion. How would you handle dealing with the folks that would be maybe spending a lot of your time?
GREGORY No, understood. And I think all communities have that. I think public engagement is great. Know, I hate when you do a budget. You know, you do two public hearings and there's not one comment. You know, I don't like that. Like I like community engagement. And I think, you know, when you're dealing with residents who have strong opinions and who are very involved, I think educating them and making them a part of the process and making sure that their voices are heard helps that a little bit. But you can only control it so much. You know, people have opinions and they're entitled to them.
But I think it's something that you collectively try to work on. And I just think making sure residents I think something frustrating for residents is they don't feel like they're heard. And I think it's very important to get feedback from them and also educate them. Know, I think one thing the Marco Island could improve on is your budget. You guys I think used to win the GFOA budget award, you don't anymore.
I think that's something we could accomplish and get that award for the budget. And one of the parts of that is budget communication. You know, it's getting narrative out there and explaining things and even doing something like a budget in brief where, you know, it's a two page document that just highlights everything and getting that out. So I think it's communication and, just working through it.
Okay. And I just have one other question to lead off of. And this is kind of more of a personal thing. In reading your resume and the concerns I have is your long term commitment. I think the days are gone, yes, of getting a job when you work for thirty or forty years. But there's not a lot of longevity in a lot of the positions you have held. It because numerous very well done news articles about how you turned some cities around and then you moved on. Is your style of, say, come in, fix, and move on? Or are you looking for a long term home?
So I think one of the first things I would do if I became the city manager here is I would become certified with ICMA. I believe their code of ethics requires a three year commitment to any community. I wouldn't say job I have to some degree job hopped a little bit but I've accomplished what I set out to do at those places and I sort of didn't have anywhere more to push me. I think taking this job would be a challenge to me. I'm excited for the opportunity.
And I would look at Marco Island as long term job for me. Mean, wouldn't want to come in here and just jump and leave and go somewhere else. I would want to come in here and establish a long term government that extends beyond me. You know, the way we do business extends beyond us and beyond me. So, no, I would look at this as a long term job. Mean, I'd be excited for this opportunity.
Okay. Thank you.
Councilor Schwann?
Kevin, I just want to thank you for your time today and the preparation that I can tell that you did prepare for this.
Thank you.
Vice
Chair? Yes. Kevin, does the village of Estero have its own water and sewer department?
No, we do not. Lee County handles those. But we are doing several utility extension projects for communities that do not have any septic to sewer. At the town of La Plata though we did have a full service utility. We did trash, recycling, storm water, wastewater and sewer. And you know that's actually one of the things I miss working at the village is I like enterprise funds. I like setting rates. I like yeah I love all that stuff. So it's something I actually would like and looking for in a whether I got another city manager job or a finance director job is I do like utilities.
As you probably have read, the city of Markle Island has an extensive canal system. And the canal system isn't of the perfect clarity that the water should be. As a result, residents have kind of pushed a petition forward to do a referendum on advanced wastewater treatment. Very expensive. And unfortunately, it would be one of multiple processes that would have to be implemented.
AWT on its own isn't a silver bullet. So you need a couple more silver bullets. We haven't yet identified those in terms of we we have a general understanding of what's required. We don't know specifics about who does it, how much does it cost, those kind of things. Nor do we even know those great details in terms of AWT. So how would you deal with obtaining that information before we even think about passing an ordinance or legislation?
That sounds like a complicated issue. I think we would have to look at what we could do with staff to investigate it and then look to hire consultants who are knowledgeable about it and have experience with this specific item and who can guide us. You know when when I came to the town of La Plata they were mulling doing a like $35,000,000 full build out of the treatment plant doing four mods all at once. And I told them, you know, it may be more strategic just to do one mod at a time as growth happens. We weren't going to have, you know, the necessity of four of them with our current growth.
So I think with enterprise funds you know it's being strategic and how you grow them because you do have to finance them with debt. There aren't enterprise funds that don't have debt. It's just, it'd be impossible to charge the rate buyer that much to fund them that way.
Let me move on one more question. The city of Marco Island at the moment is beginning to experience cruise ship visits. Probably don't get them in the village of Vocero.
No, don't think they can.
How would you as the city manager balance the economic benefits for the local community of business along with the quality of life concerns of the residents who are worried about many hundreds of passengers and the legal rights of businesses and residents? How you balance this? All of a sudden a large number of new tourists gaining access to the island through cruise ships.
So I have no experience with cruise ships arriving in municipalities. I think it would just be something we would have to look at. We would have to look at how other communities have handled things in the past. What our police department thinks about it and enforcing those things. What legal thinks about it. And what's the economic benefit? Is it worth it to do it? You know that's something I think I'm naturally good at is weighing cost benefit in decision making. That's really what a lot of our decisions come down to. So no, that actually sounds like something fun to look into and research and come up with a resolution for the community. Thank you.
Well, to put that in perspective, that's a 100 person cruise ship at KCD. No, this isn't Carnival or
All right.
A small private line. Anyway, my questions were asked. So I'll just try to pivot a little bit. You seem like a gentleman that's articulate, smart, and I have no doubt you could figure the job out, by all means. I'm going to be a little bold, if you could be a little bold. How long do you think you need for on the job training? How long before you're up to speed with this community to understand what we're about?
You know, I think I could step in day one and lead this community. Mean I've already been doing research in the interim. But you know I have things. This is my busy season at Astero. We're going through our audit. We're going through our capital plan. And we're going through our operating plan. So I do have things. I care about the communities I work for. I have things I do want to accomplish with them and lead them on good footing moving forward.
But I mean, I think my knowledge, my background, I mean, I'd be ready to be the city manager on day one. But it would take time for me to understand the issues, understand the community. And I would do that by, you know, building relationships with the six of you and with staff. And and, you know I would want to you know intergovernmental relations are very important I would I you know I already know some of the Collier County Board Members I would develop relationships with Collier County with the surrounding communities. And also you know the local business groups, rotary, the chamber, those are very important to have relationships with them and get their input on things.
And one last quick one. As you know our governor the and higher government is looking to maybe abolish certain level of taxes for homesteaded properties. Can't touch the school board. I think police police and fire have to be 100% of last year's. So that leaves a small wonder parks, rec, community services, people. Do you have any thoughts, especially if you're having a financial background, how you would combat that? Are you thinking about that in your own community right now? Yes. Would you address it for us?
Yes. So I think that is a it's going on in every community. Know I believe that I don't think anything's going to happen this session hopefully. But it is something that I think is going to continue to happen. There's many states that are trying to do it just outside of Florida. I know Ohio, Indiana. And you know it's something we'll one thing is local government should have a diverse revenue. You should try to diversify your revenues. Think your last budget or audit, think it was 66% of our revenue comes from ad valorem taxes. That's a little high to me.
And we would be very susceptible any change. And especially we're an older community. And I think we have a lot of homesteaded and you know if they just touched homestead I mean we could pull up the Collier County tax rolls and I could calculate you know what that would be to us. Yeah, I think you got to diversify your revenue base. We would have to look to other ways to generate some revenue. Thank you.
Thank you again, Kevin. I have one question I think left. Everybody, great questions. Everybody, thank. I have one question. How do you define a resident's first approach in a tourist driven city?
A resident first approach. Well, think that there's an opportunity with a tourism community to generate revenue that's not on your ad valorem tax base. But you know it causes renters renting a home in a neighborhood can cause disturbances. Mean we have it up in Astero. I think it's about your residents, your long term residents, and your long term taxpayers. They take priority and their needs and understanding them are paramount I think to us in everything that we do.
You. Councilor Gray, does anybody else have any other important questions before I give Councilor Gray the remaining time? We'll jump in if need be, but you have about seven minutes.
You're kind. Homesteaded properties on Marco Island are approximately 31%. The state average is 35. I'm concerned that our trend is going the wrong way and that we're actually not adding to our homesteaded properties, we're deleting from it. What might you do to try and ensure shore up and attract more homesteaded properties or owners?
Yeah, well, I think you make Marco Island a place where long term residents want to come to not just renters. You know that goes to having good quality of life good environment good schools even though Collier County manages them we still have a say in them and can you know have a sway in them. You want to build a community where people want to live. Know where and I think one of the most important things is where people feel like they get value out of the government. Know that's really what I try to do is me personally, sometimes I don't like paying taxes because I don't think it's used in the best way.
Want your tax base to if you raise taxes, you want your community to know that it's going to a good use and it's going to better their lives and their safety.
Thank you. Reps and warranties. And I know you've worked on bonds. So you understand the importance of reps and warranties when you sign off on a bond. So this is a two pronged question. What reps and warranties would you want to make to this community if you got this job in terms of what should we expect from you or how you'd be facing the community? And then we are contemplating a bond. I know that bond counsel is required to sign off on an opinion on that bond counsel. Who else in the municipality would be signing off on the reps and warranties to say we were in compliance with all requirements before we were to try and draw down a bond?
Well, I think we would have to get bond counsel, like you say. They are the ones who really manage that process. If we have financial advisors, they won't sign off on it, but they'll give a recommendation and they'll bless any bond issuance we do. And I think it's also important for the city manager and the finance director to be involved in that. And I would look to ultimately what, you know, legal says who needs to you know, there's one thing, the legal portion of it, but I think there's the backside of it is making sure that we're all comfortable with everything that we do on a debt issuance.
Thank you. That's an excellent answer. Would you view the city manager at the top of that waterfall for making the representations, both the city council and the community, that we are in compliance with all bond standards?
Yes. And I could do that.
Okay. Thank you. Can I keep going or stop?
Do you want to jump in? Let's take Councilor Avancias. Go ahead.
You have more?
Yeah. Was gonna ask one on morale.
Okay. Let me ask one and I'll pass it on to you. So here you are. You've gone through almost one hour. And you've read a lot of research on the city. You probably have read the candidates who are also applying for this job. Why are you the best candidate we could choose?
Yeah, so I did read all the other candidates. I think you have three very good candidates for this job, along with myself as a fourth. You know, think what separates me from other candidates for this position is you know my financial background. It's very strong. Know a lot of city managers are specialist. Know a public works director will come up or something else. I am a specialist in finance as a city manager and I think you guys need that. I think that's very important. What else differentiates me I just think is my experience. Know, I've worked for several communities.
Very, very diverse communities. You know, I've worked in Prince George's County. That was my first job. And you know I've just I just have a really well rounded background. And I think too what separates me is you know you talk talk to the people I've worked with. Know I think my references were great and there's you know many more people you could talk to me, council members. And just my track record of I get things done. And that's why I like to work in government. And especially at the local level because you can actually go see what you've done. So yeah, I think that is what separates me.
We've had a little bit of a running debate about who's responsible for morale in the city. And clearly, think the city council has some ownership. I think management has some ownership. In terms of trying to build the right morale and the right energy and chemistry here, what would you consider your role as city manager in that?
Well, I think morale, starts at the top. I mean, would set the tone of that. You know, like I said, I don't like the workplace to be this grudging, you know, awful place to work at. I like work to be fun. I want us to go out and accomplish things. I want employees to feel like they get value out of a job. Know that they're growing, that they're learning and that they're accomplishing what they want. So yeah, morale to me I think it starts with the city manager. And I do feel like you guys play a role in that as well. Know how you treat employees. How you treat the public. And how we conduct ourselves I think is very important.
Got one more if you want before close it out.
You're kidding. If you were trying to build a peer group analysis for Marco Island, I'm a big believer. We both have some financial expertise. I try and look at a peer group and see what that peer group tells me about what I might do here. How would you try and approach building a peer group for Marco Island?
Well, I think as a city manager, a peer group, I would reach out to stakeholders at the county level and at the other municipalities. I think that's very important getting information from them in that regard. But I guess I don't know if you're looking more for that question.
I wasn't looking for anything in particular.
we're surrounded by good advisors, we have a better chance of not screwing up.
Yeah. No, I totally agree with that.
Thank you.
Any closing thoughts before I close this out?
No, I'm just very grateful for the opportunity. And, you know, if I was selected and, you know, we agreed to me being the city manager, I view this as really a huge opportunity for me. Just like I did at Mount Rainier ten years ago, I went into a place I didn't know anything about local government. And I've been running with it now for ten years. And I just think I, there's a lot that Marco Island could offer me in my career and my family and I think there's a lot that I could offer to you guys. I just really appreciate it. I've enjoyed this. Thank you very much.
Well, on behalf of the council and my co counselors, want to thank you for being well prepared, looking into us, finding out what we're about. I think it made for a great interview. And I want to thank you for your time. We appreciate you making an application. Thank you.
Absolutely. Thank you. Thanks.
Take a short recess.
Concession?
Thank you, chair. I would like to introduce miss Tracy Miller as our next interview today for the city manager candidate.
Tracy, welcome. It's nice to have you. And we appreciate you considering our community for the city manager position. Did you want to take a few moments just tell us a little bit about yourself?
Sure, I would. Is this on? Just checking. Sort of sounds like it's on. Just want to be sure. Yes. Okay, perfect. Thank you. Well, good afternoon. And thank you very much for this opportunity.
I have spent the last few days here at MARCO. I came down early with my family to explore and see your bit of paradise. I've actually been here before, but wanted to get a firsthand view. So I did that this last few days. Talking to store owners and immersing myself in what all of the amenities you're offering, what a pit of paradise you have here and how wonderful it must be to govern such a wonderful city.
So with that, I have also taken quite a bit of time to prepare for today. And I watched all of your deliberations. And I know firsthand that you have a wonderful candidate in your current interim. I recognize that. She and I operate in the same circles.
And while I don't know her personally, she comes highly regarded. And so do I. So I'm only here to provide you an option. That's my thought process, is allow you to think about something that looks a little bit different. With that said, I spent my first twenty years working at a nonprofit, trying to innovate the best governments that I were around the country with wonderful leaders.
And I was mentored by the best in the business. And I'm very blessed to have had that experience. Every day coming to work thinking about how to make good governments even better and more innovative is a pretty fun job. And when it came time to become a practitioner, I wanted to work for a great government with a great leader. And I found one in Sarasota and got recruited there.
And he told me he wanted me to do everything I was doing for everyone else but just for him. And so I embarked on that journey and then learned what this business can be. It was volatile from the start when four months later he was let go. So in my time in Sarasota, I saw three county administrators in ten years. And that's not odd. Volatility is very much a part of the work that we do. And so you have to understand that. I know you do when you start talking about the contracts that you might offer and what happens in that regard, I often say I have to be a duck. You've to just let it roll off and move on to the next. And so that's what I've done.
With all of that said, we have to hone our skills as best we can as local government professionals. My skill is as a change agent. That is what I bring to the table. When you're working every day to try and make great governments even better, that really is about progress and change. If you're looking for a status quo manager, I'm probably not the best fit for you. I'll just say that straight away. But if you're looking to refine your practices, become better at what it is that you do, then I'm someone you should look at. And so I'm here. Thank you again for this opportunity. And I look forward to getting to know you better.
Well, thank you. We appreciate that. Counselor Schwann, you want to start this time?
Yes, I will. Welcome. We're so glad you're here
this Thank you.
That's very nice you were able to spend the weekend in our community too.
Oh, we boated yesterday. Good. We have a boat, but we didn't trailer it down. But we rented one for the day and it was stunning. It was just amazing.
Wonderful. We're so glad you had that experience. Well, as you know, we are concerned with safety of our boaters out there, and we have our marine patrol, etcetera. But we're also very concerned about the pedestrian and bicycle safety, because this has been a rising issue in so many communities with the uptick in e bikes, etcetera. So could you share some of your experiences with pedestrian and bicycle safety?
Well, it's very interesting to me that you would say that because when I first visited Marco Island, I can remember seeing one of the first lighted crosswalks that flashed and actually worked. I had small children at the time. And I was very nervous about crossing right in front of the JW and thinking, wow, this is a better way to do it if everyone adheres to the law. And that's the real catch-twenty two is how do you police that? Do you police it with cameras?
Do you police it on foot? Do you have bicycle patrols? Do you ban certain vehicles, golf carts, e bikes, things of that sort? There's a lot of hard decisions that, frankly, you have to make. It's my job to bring those options to you, to have a public conversation about what it is that you think is best.
I do think bike lanes are qualifying factor. I do think slowing traffic in certain spots especially as as you're going out to the beach side. I watched several people yesterday get let off at beach access and have to wait quite a while for someone to either come pick them up. And so there are challenges as it relates to pedestrian safety. And unfortunately, in one of my communities, I saw a small girl right before I got there, unfortunately, was hit by
car. They used roundabouts in order to try and traffic calm. But there are a lot of different strategies. We just have to see which ones work best here. And I'm not sure if you have any transportation engineering, but we would probably need to acquire those skill sets and certainly come with recommendations for you.
Okay, thank you. And we do have actually we are a Florida trail town. Yes. Which emphasizes walking paths, hiking trails, kayaking and biking lanes, etcetera. So that's something that we just were designated this past fall, and we're very pleased that we received that designation.
We do have over 40 miles of shared use paths and bike lanes, and we are continuing to add the bike lanes, too. We also this council passed a 12 mile per hour speed limit on the sidewalks and shared use pass. Otherwise, riders can go faster course if they're in the bike lanes. They can go as the posted speed is there. So it is something that we continue to want to keep our residents and our visitors safe as a pedestrian and a biker.
Why we exist.
Just keep Thank it safe.
First and foremost, yes.
Counselor Good for now?
GREGORY Vice chair?
GREGORY Thank you. I'm sure before you came today, did a substantial amount of research into the city, its form of governance, city council, city staff, all of which are very, very important, obviously. And based on that research, what did you find were the two or three most challenging issues facing the city in the next twelve to eighteen months, which if you were a city manager, you'd have to confront?
Well, I'm a strategic planner by trade. Your strategic plan is out of date, vastly. Without a strategic plan, it's very hard to even answer your high priority question. Obviously, know you're looking at AWT, been there. I have familiarity with expansion projects and wastewater treatment.
But that's not the only issue. Economics are always an issue in a town that's tourism based, which is what you have here. And of course, resilience for storms. So when you're factoring in the big picture, we need a strategic plan that's guiding us. I've used the same strategic planner that was used in 2019 here. So I'm very familiar with the plan and the style. Sometimes it's a little kitchen sink. So it has everything in it. And we need to hone in and say, Okay, well, what it's best when those plans are having an annual priority set. So we need to have a conversation annually about what your priorities are.
Pick your five to seven ish and go to work on those. And the one thing I am best known for is if I say I'm going to do it, I do it.
Very good. Similarly, you may have found that the city operates under a spending cap, which limits the amount of expenditures that can be spent on an annual basis. How would you see the city under your leadership with increasing service demands from the community and infrastructure needs which have gone badly underfunded for many, many years. How do you balance that along with a spending cap which doesn't allow you to spend spend everything everything you you would would like like to to spend? Spend?
JULIE Funding is the bane of all local government practitioners' existence. It's the truth. It doesn't matter where you are. There is some funding mix that you have to deal with. In my last city, I think the general fund here is $35,000,000 ish. Yeah. In my last, it was nine. Police was twelve. How do you fund that? Well, we had an electric utility.
But then they want to do spending caps on utilities. So every government, no matter where you are, has to deal with these particular issues. One thing I found very useful in my last organization was a model that we used from Raftelis. It was a financial spending model that allowed you to project out and also deal with your reserves and your funding caps. That's what we would need in order to like picture, okay, these are the priorities that we can actually afford.
And, you know, there is new state legislation that also says that we're supposed to reduce the budget. So we have to also have a discussion with the citizens about reductions. So not only is there a spending cap, but there's also the potential for reductions. And who knows what will happen with property tax reform? So when you factor all of this equation in, I have to do what I do best, which is to problem solve the heck out of it. I can't tell you until we're here and we're dealing with the particular problem that's in front of us. And then we go to work.
One more question, please.
Excuse me, Counselor Champagne. Could you please turn on your mic when you speak? Thank you very much. Thank you. Have
you had any experiences generating new revenue streams not oriented with ad valorem taxes?
So I like entrepreneurial government. I think entrepreneurial government comes in unique forms, though. It's not just about new revenue. It is also about doing things with a more cost effective manner. Sometimes it's cost savings.
Both of those produce the end result, which is more revenue in order to be able to fund more objects. So I'm a big believer government and how we get there. Obviously, we're limited based on what we can charge for things. But I think ultimately, it comes down to really co creating with your community. And if they want to fund it, then we'll figure out a way that is legally permissible to do so. But you have to be willing to have those conversations with the citizens and the property owners in order to really just dive into it and have an answer.
Very good. Thank you.
Yes, sir.
Thank you, Vice Chair. Tracy, yes. A little bit I love to drive through the middle of the state. I have kids in Orlando and so I always take an opportunity to see what's going on. I love seeing the redevelopment, old Florida towns reinventing themselves. They're not afraid of the word redevelopment. Marco is in a little bit, in my opinion, of a passionate identity crisis. We fell in love, including myself, with what we had, which was an undeveloped community that had financial environmental challenges. And now we're reaching full build out. We've probably done it quicker than we thought.
And now we strive to figure out how do we go forward. What type of redevelopment or the word growth, which is very can you give me a couple of examples? Are you is Bartow is that what I'm saying? Is it like an old Florida town that was experiencing Yes. The same type
It of is not redevelopment heavy, though.
Okay.
That was a similar tension there. I think what you're seeing in Lake Wales, they've really boomed on redevelopment. You do have some of the challenges that come up with CRAs from a funding perspective when it comes to redevelopment. So a lot of those styles, whether it be Sarasota or Clearwater or Bartow or like, well, they have a CRA. But again, that's another potential funding risk at the state level.
So every year, it seems to be a threat to eliminate CRAs. And so redevelopment is quite the challenge. Every place I've ever worked, I've had to deal with redevelopment. And also as a consultant, Clearwater might be one of the best examples of redevelopment painful but successful. And again, I really think it goes back down to that co creation. You have to do it with your community. If you're fighting against them, you will not be successful. And you will just it'll it'll keep keep you up at night a lot of the time.
I actually just came through Clearwater yesterday, meet up family from come from the airport. And I say every beach on Florida is the same, but totally the same but absolutely different.
Mean, a
whole different vibe there, much more tourist based, fun things to do where we are flying under the radar a bit more. We like our tourism to be the laid back Marco experience. And we're very happy with that. Can I ask, do have any experience with the Army Corps of Engineers made from Sarasota, submerged land leases, these type of coastal based challenges?
Definitely in Sarasota. Interestingly enough, just privately, our family owns bit of property on St. Croix. And so Marco Island reminds me a lot of some of the challenges that we face in St. Croix, except it doesn't have access to the mainland.
So imagine not having to ship everything in and how challenging that could be, and storms really being brutal. I think I had the Army Corps on-site in Bartow, actually, during Milton because we have a wastewater treatment plant that's about 13 feet above sea level on the Peace River. And it's a regional wastewater treatment plant. And so there isn't anything worse than wastewater in the middle of the streets. So we installed a tiger dam.
I'm not sure if you're ever seen one of those. A tiger Dam is kind of like a giant inflatable tube and it's got three rungs and it's kind of creates a false sea wall of a sort. And we thought we were good until the gators started to come over it and pop because it was, you know, it was a tube. So there's nothing like seeing gators on your Tiger Dam. In any case, I do have experience.
I'm not an engineer. You don't want me to be your engineer. We want to hire really competent engineers to tell us and verify what's happening in Army Corps. My job is to what they bring forward is to provide a recommendation to you as to what we think we can manage and we can we can work through. So I would say yes but I could still do more and you can always do more.
Excellent. Thank you.
sir. Councilor Gowan, I turn it over to you for the moment.
Welcome and thank you for being here.
Thank you.
I have couple questions. First of all, you know our budget and do you think if assuming that you will become our city manager, do you think you will need assistant city manager?
Yes. A a town of this size needs an assistant.
Okay. Yes, ma'am. Okay.
I I I think, having come from a very similar environment, although I had 53 square miles, so Bartow was bigger geographically, the makeup is very similar. We actually had two assistants. Assistants. It was very hard to manage. When one retired, it was a big weight on me as assistant there. And so I would not recommend not now, we have to be working together, lockstep, as if we're one. But yes, I would
How many employees did you manage?
There was three seventy four there. Okay.
So our next question would be, would you please describe ROBINSON: your management style?
Sure. I'm a servant collaborative leader. I believe in collaborative leadership. I will never just say, oh, it's got to be my way or the highway. And I'm 100% right all of the time.
I'm not afraid to make the hard decision. But I want to gather input. And I want people to be on board. In my last organization, within about four months period of time, I implemented an employer of choice initiative and $3,000,000 of salary increases for our staff that were sorely underpaid, negotiated with three unions, and created a human resource policy manual all implemented within about four months period of time. None of that's possible without the backing of your leadership.
And their input as part of the process. Whether it be co design for the community or it be co design for the organization, you have to do it together. That's the only way I know how to lead. I know that there are others who are more my way or the highway. That's not my style. I'm also not a hands off leader. I believe in mentoring and growing people and bringing them to the table and career ladders. And I want to do what was done for me through my career. I want to pay that forward. And so I'm known for bringing talent forward.
I think I may be more successful at getting promotions for the people I mentor than myself. But that's Okay. I think that's the best way to be.
Okay. One more, Chairman. What experience do you have using former evaluation process for your direct reports? And have you had poor evaluations, given poor evaluations? And how did you handle it?
Performance evaluations?
Performance evaluations.
So you haven't really asked me 100% about my specialties. That actually is performance management is one of my specialties. Performance management of the organization and measuring of the organization, but also of the employees. I have had a lot of experience in performance evaluation actually as a consultant and then in each of my governments. I've participated, obviously been on the receiving end of them, as well as giving them.
In my last organization, we didn't have them and saw that as a huge travesty. I mean, how are you supposed to say to the taxpayers that they're getting their money's worth if you can't say with honesty, this is the evaluation of your employees. So, you know, I've benefited by being a five star employee many times in my lifespan. And then sometimes having some contradictions in them as well. So I think that the real key is about training.
I honestly believe performance evaluations should be simple. And they shouldn't be just one time a year. It kind of stinks a little bit that they're tied to money oftentimes. And so my last organization, what we were trying to do was you to receive a satisfactory in order to be eligible for your step increase. So it kind of tied both things together.
It was very innovative, unheard of. But basically, you had to be at least a three out of five in order to get your step increase. But then they continued with the step plan. And that kind of helps with the unions because unions require most unions want a guaranteed step every year. So that was the way we did that there.
Councilor Gray.
Yeah. Thank
you. Thank
you for joining us. Thank you.
Sorry, my mic's on now. This is a little bit of a two part question. You mentioned entrepreneurial government versus, I put bureaucracy as the competing viewpoint. And you mentioned you're a change agent. I've been tormented personally by how you create an entrepreneurial environment in a bureaucratic setting.
Very difficult.
As a change agent, how do you go about that?
Well, as I said, I think there's more to entrepreneurial government than just raising money. There is also the notion of doing things better, faster, cheaper that creates more funding based on the way in which you do things. So entrepreneurial government doesn't just come in new revenue streams, although that is a part of it. I do also through my career, I've been around many organizations that try to manage competition at a golf course, at an amenity based part of what it is that you offer. Can you do that well?
I think it can be done, but it's a stretch. It's a stretch. And the reason why we don't is because private sector has a different mission than public sector. And so bureaucracy exists for a very important purpose. It's for the betterment of everyone.
When we are talking about private sector, it is about the benefit of the pocket. And so we have to kind of extract that notion when we're talking about entrepreneurial government in this setting. It has to be for the betterment of all in order to be able to do that. And so it is a challenge, but it's something that if we understand that the different missions exist and how can we find the best, I do think that sometimes those best ideas, they come from our employees, how to do things better. But you have to source that.
Know, you have to be willing to go out and get it and have sometimes the hard conversations about you know, in my last government, we had the notion between a pool that was approved and a golf course, both that would have cost about $2,000,000 a year to operate. Again, when I told you what my general fund was, there was no way you're going to operate at a deficit on both. You just can't do it. And so you have to make hard choices sometimes or have in that case, maybe your golf cart fees have to be higher and your pool fees have to be higher. And maybe you just price yourself out of the market.
And so definitely market based analysis as well. You can't rest on your laurels when it comes to the finances.
I apologize if I missed it in your background. Your educational background, I did not see that in there. What was your
Yeah. So I have a PolySci undergrad, which is really research based. It's research methodology. And so that's where my love for research comes in. My master's is in technology and innovation management degree, which came out of the school of MIT. And it really is a strategic planning futurist degree. Today, call it strategic foresight or things of that sort. But the basis of it was bringing large scale technology product to market. And so you did a lot of scenario planning, a lot of tech. I do have a tech background, obviously.
I was a technologist my whole career. But on the flip side and I had a feeling you might actually ask me this question or a similar type of question. Well, when you watch your meetings, you know what you're interested in, for sure. I spent the bulk of my career in Sarasota working in the Office of Financial Management. It doesn't say that on my resume anywhere.
But I did report in the Office of Financial Management for seven years and was pivotal in the budget process. It's a county versus city, so it's a little bit different. But we did work heavily on the budget side. And really, organization is groundbreaking. I think it's forty three years of winning the GFOA, distinguished budget award. When I got there, we were getting ones and twos on performance management. That was my influence. My influence was always on the strategy side. But obviously, you can't do one. We would sit as a team and do all of that process painfully every year and evaluate comments and how do we get better at it.
Given your depth of experience in strategy, strategy planning,
do you view a strategy document in terms of updates, changes? Do you think is the right way to approach a strategic document?
I love that you asked me that question. In all the governments I've worked in, I've implemented performance dashboards that are actually public facing. And you can go and see them today. They're actually the same ones. They haven't changed them from the ones that I built. And I personally built them. So without a strategic plan, we're guessing. So if you pick me, get ready. We're going to strategic planning retreat relatively quickly. Because otherwise, as a city manager, I have two major functions, my relationships with all of you and strategic planning.
The strategic planning says that the organization is doing what we say we're going to do. Those checkboxes, we hunt those checkboxes, right? We want to make sure that we're delivering. And that's what you want to do. You want to deliver to the public what you say you're going to do. And so that is all in if you go and visit any of my dashboards from my previous, you'll see where there are major initiatives that are portrayed monthly as well as measures that are portrayed monthly. Very transparent.
How would you try and present to the community how well our operations are running? What would be your process for that? The reason I'm asking that is, would the city manager reports to us? All the other employees, associates in those operations are handled by the city management. And sometimes I worry about opaqueness and understanding some of that. How would you approach educating the community and the council on the operations of the city?
From a budget perspective or No, all
pure operations. Execution.
So I think, again, I go back to that. A lot is uncovered in the strategic planning process. But sometimes, from your seats, it's about what you see in, not so much what we see out. And there's always a funny balance that managers I call us fence writers because we sit between the organization and the commission and the public. And we have to buffer the blows on both sides, but it's pretty painful in the middle.
And so there has to be education. I think the co design process as a whole allows for more fact finding and more time. I mean, it really comes down to time. My husband always says that where you spend your time is where you value, where you show value. And we have to spend time really talking through what's happening at an operational level in order to understand.
I mean, obviously, one on ones with commissioners weekly or at your will is necessary. I'm a big fan. I think you're probably all big picture thinkers. Fact sheets, lots of fact sheets, as well as also public dialogue meetings on important issues that you're facing.
GREGORY Counselor Gray, I'm going to turn it over for a few more questions this way, and we'll get back you.
I'm just laying the weeds with this man.
So Henry, you're up next.
Hi. Thank you so much for being here today. With all of the different things you're describing, can you explain that if you were to get this position, how you would hit the ground running with our current system and how we have things and what you've observed and how you would implement changes?
To be honest with you, it's pretty hard to know what the inner workings of your government is just from outside research. You have a line item budget, which is fine. But I would want to move us to a program budget. Probably couldn't do that in this cycle. It would probably take a year to do that.
A program budget ties what's happening at the programmatic level to measures as well as major initiatives. Because of the timing of when everything is happening here, we would probably go into strategic planning retreats as soon as the budget was finished and then start this process of moving towards a program budget for the next cycle. The challenge I'm gathering, based on the way the budget looks, that it's all spreadsheet based. That's a big no no in my world. So probably the purchase of at least budget software, if not some form of ERP.
All of those things take time. So those would be probably first on the list.
And then if I can just kind of go off that with unions and negotiations. Forgive me, I'm not does Bartow they have their own police force.
We do.
Yes. And firefighters as well. Yes.
And general. And what
part did you take in negotiating plea bargaining?
Did all that. I did all three.
Yeah. Okay, great. That's what I've got.
Right. Counselor Schwan.
Yes. Thank you, Chair. I'd like to do a follow-up question with you regarding conservation. Sure. Our island, Marco Island, has a long history in conservation and protecting our shorebirds, our nesting sea turtles, our burrowing owls, and our gopher turtles tortoises, among many other things. Can you share with me some of your experiences that you've had in conservation and working with regulations to keep our home rule? So
the forefathers of environmental impact in Sarasota were extremely smart. They did a really good job. And they did that well before anyone was even talking about environmental impact from an estuary. And it's funny because in the press right now, they're dealing with the celery fields. I'm not sure if you've seen that.
But you know, the bird folks are not happy about it because the celery fields are a bird sanctuary. And so the bulk of my experience as it relates to environmental impact is in Sarasota. And similar, same issues, birds, turtles, panthers, wildlife corridors, things of that sort. I would think that it's more of a microcosm here than it is in Sarasota, you know, lots of shoreline, much more impact, I would say. But whether it be from my time in Sarasota and those are always projects on the priority list Or it be good government national.
Environmental isn't just exclusive to Florida, so it really just depends on where you are and what we're working toward. But I think the Sarasota experience is extremely relatable and pretty much the same issue. But when I was working with Clearwater, they had the same issue as well. Definitely sea turtles are prime consideration.
Thank you.
Yes, ma'am. I will say my husband was so impressed on the conservatorship of he saw I don't think I've ever seen owl purchase everywhere, as I have here. And he's like, there's another one. And there's an owl on it. There's another one. And he was really remarking on that. And that would not normally be his thing. So he definitely appreciated that both could coexist. And that's what we have to find. We have to find the balance of where we can both coexist and meet requirements.
Thank you.
Yes, ma'am. I
think you indicated that you had experience with advanced wastewater treatment systems. At the most technological level, meaning lowest level of nutrients possible coming out of the wastewater?
Isn't that a misnomer, but okay. Yeah, so advanced wastewater treatment. I knew you'd ask me this question as well. So I'm sorry, but I'm going to say something that's probably not that overly popular. I've never seen a wastewater project come in on time or on budget. Not once. That scares me. I've done a lot of tech projects. They've always come in on time and budget. And I'm really stickler about that.
It's not an easy road you're embarking on. And you better be prepared. You better have your engineers ready. And you probably need one that has nothing to do with the ones that are actually doing the implementation. Just an ear, someone who can really advise you, me, on how to do advanced wastewater treatment. You you might do as much nutrient load as you possibly can. But what is upriver doing? No matter what, we don't know why algae blooms come into play. We just don't. They probably start upriver and move down.
You may have the cleanest water known to man. But at the end of the day, you're still subject to red tide. I've lived through two red tide events in Sarasota. It is not fun. As a matter of fact, before when I was a consultant, we brought a conference to Florida in Sarasota during a red tide event. And there's nothing worse than bringing people to Florida during red tide. I mean, that is awful. But what it demonstrates to you is the economics of it. It's not just about nutrient load. As much as we all hate red tide and we don't want that, it is also about the economics of an event like that.
We have to build resilience into this system, whether it be from storms, which, you know, I was saying to my family this weekend, storms are actually easier, really, than a red tide event. Because red tide, it lingers. It's nagging for a very long period of time. And so, you know, how do we build resilience into the system? From an economic perspective, from an environmental perspective, it all it's a system. It's not just one thing. And so you have to think about it that way.
Yeah, and that's true. Quite frankly, how does one for all of the concerns and cautions you've just alerted us to about AWT? Yeah. How do you balance the effectiveness against the cost, against the timeline? We have 100 some miles of canals.
Yeah.
Most of which are fouled with algae. Some canals are dead end. The water very rarely I
was out there this weekend. Yeah.
Did you see some algae?
I saw they looked very clean to me. I thought you're doing a really great job on your canals. There are some that look better than others.
Yeah. And we also are admitting to ourselves as a city and residents that AWT isn't a single silver bullet.
Isn't.
We need multiple processes to attack it. What the total cost of those are, we don't yet know. But we'll be looking into those kind of things.
Definitely grant funding on the septic side, hopefully. More of that. I don't, what I can't, again I can't find it on your site, is how many septic systems you have.
Not septic.
No, none. That's been converted. So everything is converted. Okay, that's great.
That's on this island.
But upriver.
Thereby residents still use.
I do think that collaboration and partnership is really how you have to slay some of this. It can't just be, you know, look, in Milton, we didn't get flooded in Bartow. We normally would. Usually they would let Lake Hamilton go so that Lakeland got preserved and all that water came rushing down. And my community was not wealthy.
You had some mobile home parks and some senior living facilities that were underwater in a horrible, deplorable situation. Milton, they didn't they held it in Lake Hamilton. And instead, Lakeland flooded. I don't think they'll ever make that mistake again. But here it goes. If my wastewater treatment plant flooded in Bartow, where is it going? Eventually, it's coming out. So, you know, it it really is about regional dialogue about how do we create clean systems in in this state And that is not an easy conversation to have.
Let me shift topics to one other that the island deals with. We are a full service community. All ages, young children, working adults, retired people, lots of tourists. Trying to balance those competing interests is sometimes of a challenge. We're beginning to experience more and more tourism. JW Marriott, you probably were staying there or nearby.
Oh, I actually stayed at the old Marco Inn north side.
Oh, okay.
We went to Snook Inn and loved it.
There you go.
Yeah. We did the old style.
We're beginning to experience small cruise ships, a 100
Oh, really?
100 people. Sometimes, if we look forward, it looks like the month of December of this calendar year, two or more coming in multiple times during the week. People call citizens getting very nervous that while multiple buses traveling around the island and off the island taking tourists around. How do you how do you, as a city manager, how do you balance this between the economic benefits local businesses will enjoy because of the tourism versus the competing interests of residents who want a quiet little town that never changes and the legality of all of that together. How how do we address these competing interests, keeping everyone as happy as we can, because we're never going to be like we used to be?
This is the fact.
That is true. Right? Change is inevitable. You can think that it's going to stay status quo, but market conditions will always create change. That's why we have recessionary cycles.
When I've been thinking about the different challenges that potentially could be faced by Marco, whether it be a red tide event, a storm, a recession, tourism, all of these ebbs and flows, you just don't know to some degree. And so we have to build resilience. I think resilience is the word for here more than anything, whether it be economic resilience or it be environmental resilience or financial resilience. Having and having honest conversations and everyone kind of knowing what the factors are and weighing the public good. It's my job as a city manager.
I follow an ethical code. My ethics says that I govern for everyone. I can't not just the loudest voice. You have some very interesting debate here in public forum. And it's hard to not get lulled by just the 10 people who are most vocal about it.
And unfortunately, sometimes that costs you your seats. And so there's a lot of courage that comes into being a city manager. You know, I've seen a lot of city managers come and go because of these hard conversations sometimes, as well as elected officials. And so, you know, we just have to be honest about it. I'm a big believer in transparency and honesty and explain the trade offs. And then try to, you know, our major job is safety. In government, our major job is safety. It's not economics. The economics will take care of itself. They'll find a way to do it at the end of the day.
Our job is making sure people stay safe while that happens. Safe water, safe traveling, thoroughfares, public safety when we need it. That is our prime mission agenda.
One last question. I'll give you an opportunity to toot your own horn here. Why is it that we, as a city council, would want to choose you for the city manager's position?
I think because I am an innovative thinker. And I'm not sold on it has to be one way. I'm going to listen. Find that to be one of my best attributes, is that I don't just think I know everything, but that I'm going to actively listen. I do have a lot of pedigree when it comes to, yes, I know a lot about the budget process. I know a lot about performance management. I know public works, all of the stuff, right? Most of us do. It's really about, do you feel I'm sincere? Do you feel like you can get the most out of me?
Do we have the best chance at achieving the success that you all want? So hopefully I do a good job of that and that you find me to be transparent personally. Then we build rapport based on that.
How do you describe the word leadership?
Well, for me, it is about growing and nurturing something from one point to another. It isn't about me. It's about the thing, whether it be raising a family, which I've done successfully, or it be about raising an organization or whatever it might be, that leadership comes with accountability. It comes with honesty and transparency and a willingness to do what's difficult in the face of challenge.
Very good. Thank you. Thank you, Vice Chair.
So we've all these preplanned questions, but I'm going go off script a bit because there's just so much to get to know each other in conversation. I'll make a few statements first, and there'll be a question in there.
Sure.
City of Marco, since we became a city, I think it took six referendum votes. It was a long journey to get here. Nine years we've been a city, and I believe 14 managers have been through there. Certainly looking for some stability.
Okay.
And if you watched our meetings, one of the reasons I did advocate for our current city manager in terms of stability. You know what you have versus who you might interview. You have an excellent background. Just from speaking to you and listening to you, I know you know your craft well. I'm going to tie it into with City of Oldsermann. I think it's like a seven month employment here. That'll be a question within a question. Where do you see yourself with us long term? Do you see this as your end all be all? Your family has to relocate to Marco Island? Thoughts on the longevity of being here?
Sure. So you're going to ask the personal question. Why not? Okay. Right. Right. Why not? I own a horse farm. I am not moving a horse farm to Marco Island. I have horses. So would be all of my family, I have a 29 year old chemical engineer who travels and then comes home on weekends. And I have a 28 year old who runs my husband's business with him as an air conditioning contractor. And then I have a daughter who is at USF right now, studying to be a future city manager. So I must have done something right. Yes, she will be an even better version of me, I hope.
But with all of that said, we are prepared as a family to be a two resident family. All of my children, when they're home, they live with me on the horse farm. It is a generational wealth kind of thing. You don't own acres and not have that part of your thought process. But it is certainly a conversation we're going to have.
I would have thought based on some of what I've heard you say, in particular what I've heard you say, is that you're not necessarily looking for a long term city manager. And so I would want to know. I would love to have a home from now till the end of my career, which I'm figuring is about twelve years total. I figure at that time frame, it'll be hard to do the job. But then again, we get things up, right?
And I'm a big believer in growing within. So if I'm not here, I'm preparing the next level and generation of leadership. Again, I benefited from that. I've also seen it not done that way. And I it's can't do that. I can't do that to the people who work for me. I want to see them grow. So that would be part
of it. Can you just address the seven month short time? Sure. Yeah. Ultima. Did I get that pronounced out right?
Yep. So you know how sometimes you wanna be a change agent and some people don't?
That was cute. You live in some days.
You know, I I I'm not a status quo person. That's not what you hire me for. I'm not a maintainer. I'm gonna I'm gonna refine. I'm gonna make things better. If you just want to dial it in, that's not a good fit for either of us. That's about as honest as I could get. Yeah. Absolutely. Yeah.
Well, going back to my first initial comment, I'm an option. You have a wonderful option in Casey. She comes highly regarded from our community. I don't want to sell her short in any way, shape, or form. I'm just different. I think my career is different than hers, and I'm a different option.
I respect the way you're competing for the job. It's a nice way to
do it. Yes, sir.
Councilor Golder.
Ms. Miller, you had really wonderful answers. It was just very honest.
I'm here to try and make it difficult for you.
Out of all these for think everybody knows I'm probably the most blunt person.
I have a couple questions for you. I don't know how much you know about that we had for past eight years there was rollback going on. And I don't know. Don't remember. Perhaps it happened and I don't recall.
But I don't remember any big recommendations coming from city managers or anybody that, oh, you should not be doing that because down the road it will affect you. Well, that's not I don't recall it. Perhaps happened, but I don't. So how would you would you actually if something like that going on, would you be bold enough to come out and tell a city council and say, you guys are really making a huge mistake doing that?
End of the day, millage rate again and what did I say? Bane of our existence. Absolutely 100% bane of our existence. I actually, for the first time ever, was successful in a millage rate increase, a 1.5 millage rate increase in Bartow. That was crazy. But so much was needed from an infrastructure perspective that the community didn't fight it. They knew that was needed. Now their millage rate is 6.125or something like that. I mean, way higher than what you're seeing here. Now, you benefit from much higher property values.
But look, all of this changes with property tax reform. Imagine, well, I'd have to I don't know how many of your properties are homesteaded. But if you do that math, that
could be 31%.
31%? Yeah. So you're chucking $10,000,000 out of your general fund. How do you make that up? And there is no plan for how you make that up. So we have to get really ingenious on how to make that up. Or do we have to cut service? And does the community really want that? So this is really I think that state leadership has yet to really experience what it's going to mean if you actually put this through and pass it. Because citizens are not going to like what we have to do in order to satisfy those kinds of changes.
So you ask about rollback. You know, it's a funny balance. We have to have an honest conversation. We have to be willing to talk about whether or not the rollback rate is a good idea or not. I actually have not done the rollback rate in any of the organizations that I've been in.
Have we actually instituted that? They did lower the millage rate in Sarasota before I got there odd enough and this goes to show about really ingenious planning they lowered the millage rate in the 'eight recession. When everyone else was raising, they were lowering. And it did stem the tide of foreclosure in large part. And so you have to be prepared from a the only way they could do that was they had healthy reserves.
So if you're always doing a rollback, you're not building reserves, you're not able to do that. So there are these tradeoffs. We have to have open conversation about, you know, what are the importance of reserves. Now, in my last organization, they just built reserves and didn't do anything with them. Well, that doesn't do anything either because you have clay pipe that's falling in when, you know, you only have 27,000,000 of funding to go ahead and tackle that.
That's not enough. You need 50. So, you know, the dollar is worth the most in the present form, not in the future form. And so we to think about all of those things and have a conversation about reserve balances and when does that make sense. And it's not easy to find where you stand from an infrastructure perspective. And so I'd need to do an assessment on that.
So my understanding is you would be bold enough to let us Yes. Okay. Thank you. That's what I needed to know.
Sorry. Was a long waiting time Excellent. For that
Excellent. So one more thing. One more question. Quickly, and we're going to
ask if Tracy has any questions.
Okay. Describe something you have learned in your recent career journey that has helped you to grow as a manager.
Tracy, pardon me. There's three minutes left, the rest will be if you have any questions. So we're on your time after Okay. The rest
All right. I definitely think union negotiations I learned the most, one that I can carry the table. It is an odd experience sometimes to be the only female at the table in that forum and carry the table. And to do it with three in such a short period of time and do it well, I'm super proud of myself for that. So sometimes I think it is about knowing that you can.
All of this pedigree, all of this time, all this experience, that I'm ready to be a manager. And I'm ready to be your manager if you so choose. At the same time, I'm also happy doing lots of other things. Like, I'm adaptive. You cannot get too married to your own ideas in this profession.
The Pool Project is a great example of one where I thought it should go in a certain spot, and they wanted to go to a different spot. And I saw all the economic bells and whistles, redevelopment all around it, and no one was listening. And in part, it was because the site was a former segregated site. That community is an old site, and it still had segregation wounds from the past. And so we talk about heavy issues, but those don't get uncovered in the press.
But you find out about them later. So anyway, all of that said, I had to adapt. I said, Okay, not that idea. We're going go with this one. And you have to be willing to adapt as part of the process.
With the time left, did you have any one important question for us or anything you ask of us?
How do you feel about strategic planning? And do you want to do it? Do you not want to do it?
I'll try to field this one for the team. You can jump in quickly. It's a must. We need to revisit it. It's going be the way we conduct ourselves going forward.
I mean, your goals are expired.
I feel as I said I think I was mentioning that previous councils bought the water plants the big infrastructure projects. I think our destiny and the next council that gets elected in is going to be how do you meet the future. That's going to be the legacy of this and the following councilors. Nothing big to buy yet. That's been done. It's all going to be redevelopment. How do you keep a bit of the way this feels quaint in a small community with locals, citizens first, as we say, versus the fact that we are a tourist based economic driven community.
Could figure 50 that occupancy rate is quite an intriguing number to manage. Yeah.
I want to thank you so much. I think you've made this difficult on us, is a wonderful thing and a testament to you.
Yay. Objective.
Appreciate you
taking the time and considering us for as we're considering you. Thank you.
Thank you.
Yes. Thank you again.
Thank you very much.
All right, what time do we have here, counselors?
It's one twenty three and sixty eight seconds.
And our next one is at 01:45. Do you know if they're ready ahead of time?
They're here,
but Counselors, anybody need a break between these?
I'm just in front the blaze from everybody.
Okay. Let's take a five minute recess, and then we'll come back for the next interview.
Thank you. I'd like to introduce you to Mr. Ricardo Mendez as our next city manager interview.
Ricardo, thank you for coming. We appreciate you making application. Did you want to take a few minutes to tell us a little bit about yourself before we open it up for questions?
GREGORY Sure. Thank you, chair and the council, for the kind consideration. It's a pleasure and honor for me to be here. I am a combination of a technical leadership and a professional city manager. And I'll explain how.
I am a registered professional civil engineer who had an opportunity to work on amazing land development projects and design public infrastructure, water, sewer, drainage, and buildings up to 40 stories. And then my career progression took me to join Miami Dade County where I had a wonderful tenure, became one of the top land development officials, and appointed to all of the land development important committees, including the Plaque Committee, the DIC, and the DRI committees. Then I also served as Department Director of three acting Public Works Director for the City of Miami Beach, the Program Management Director for the Palm Beach County School District where we had approximately a five year $2,000,000,000 capital improvement program with 100 projects. And then the director of finance for the city of Sweetwater. Before I became a profession city manager and had an opportunity to serve as an assistant city administrator for the great city of West Palm Beach and the chief operating officer for the city of Harrisburg.
So in a nutshell, I am sort of a combination of executive engineer and professional city manager. I have undergone the complete career track per ICMA serving in section head division manager, department director, and chief administrative officer to earn the opportunity to be here before you.
Thank you very much for that. Do you want to start the questions? Can cut it. Sure. Vice Chair, you're
up If you don't mind, I'd like to start with your resume first because I'm a bit confused as I look at some of the positions you've held and some of the dates that you held them during. And I start by the biggest confusion, has your last listed date of employment as 2021. That can't be true.
No. That was for the city of West Palm Beach where I serve as the assistant city administrator. I left the city in 2021 and came back to the private sector where I practiced as a consulting engineer. So towards the end of the resume, Mr. Chair, you will see all the relevant work and you'll probably see listed where I'm at, the organization. As a consulting, are I consulting engineers and civil infrastructure corporation?
Yeah, I've seen that. Typically, I think I would see a resume list the most current position to the last possible decision. This is kind of convoluted, to say the least. And it appears to me, correct me if I'm wrong, most of your work experiences outside of the city government arena, you're mostly a civil engineer. Isn't that correct?
I would say based on your resume, about twenty years don't have any city government employment identified. So therefore, I'm assuming you were acting as a civil engineer. Some of the pictures, I can see exactly how it kept you busy.
Well, if I may add, I mentioned, in regards to municipal government, in addition to my approximately seven years with Miami Dade County as a special administrator, I served as the finance director for the city of Sweetwater, which we helped an oversight board. I also served as the assistant public works Director and Acting Public Works Director for the great city of Miami Beach. And I also served as an Assistant City Administrator for the City of West Palm Beach. And furthermore, as the chief operating officer and chief administrative officer for the capital of Pennsylvania or the city of Harrisburg. That is my involvement as a municipal employee.
I think I understand. Let me ask you my first question. I know you've conducted considerable research on the city, on the city council, on the city staff here in Marco Island. So taking that for granted that you have looked into things as you should. If you were chosen as a city manager, and based on the research you've already conducted, over the next twelve to eighteen months, what would be your challenges as city manager to deal with? What's the research told you our issues are?
Excellent. I did have an opportunity to review your latest annual financial comprehensive report which is in 2024 and your latest adopted budget for 2026. As a matter of fact, I conducted an analysis and extensive report which I've been going through. But to answer your question directly, I believe and I was very impressed with the twenty nineteen fifteen year vision plan that the city has. Okay?
And I will I will ensure that we continue to build in the four pillars. Number one, financial soundness, okay? That we, for instance, in Harrisburg, I led one of the most successful and ambitious financial recovery plans with over 130 management improvement units that enabled the city to emerge from a state receivership. And it's now thriving and avoiding bankruptcy. In West Palm Beach, I helped balance a $192,000,000 budget in the general fund, Notwithstanding, we had a $10,000,000 budget challenge that was related to the pandemic, and we didn't lay off anybody.
So moreover, as a certified government financial manager, okay, I specialize in addressing critical financial issues such as the FY twenty twenty four audit for the city found some material weaknesses in grants, accounting, reporting, and year end adjustments. I will immediately be start working on that as a critical priority, okay, so that we can cure those just like we did in Harrisburg. And by the way, the same thing with the city of West Bank with information technology. So looking at the audience, and even though you got a clean opinion from the independent auditors, they did note that the city has to work on these areas of improvement. So that would be one priority.
Excuse me. Number two, going along with a fifteen year financial plan, Okay, the second pillar is environmental stewardess or a pristine environment and excellent water quality. As a registered civil engineer, I have been in charge, not only as the chief administrative officer, but I have been in charge of the water and wastewater treatment plants for the city of Harrisburg and the city of West Palm Beach, okay? Including and for the city, in addition to that, I have for the city of Miami Beach, when I was the acting Poly War's director, I was in charge of rehabbing the entire water infrastructure. I mean, we replaced the lift stations.
We lined the sanitary sewers, the manholes. We replaced or rehabbed the water mains, the force mains, the water tanks. So therefore, aligned with your question, I will make sure that part of our priority is to effectively address the drainage challenges, okay, that are environmental related to comply with the second pillar, okay? In addition to that, quality of life is very important. You know, we live in a city where, according to my research, approximately 69, the average age is 59.
It's over the state and the county average. Therefore, we're required to provide specific emergency services such as emergency medical services, recreation. Okay? For the city of Harrisburg, we accomplished a ninety six percent rate, success rate, in homicide investigations, okay? We not only I not only chair the Labor management committee meetings, but we address every grievances with the FOP and the fire union.
Excuse me. And we also made sure that all of I know that you built a great the Veterans Center, serves as a hub, which is great and I cherish that accomplishment. But we also made sure that we had facilities where people can gather and foster green initiatives, including eliminating the light and turning them into green lots where people can gather during the weekends in the city of Harrisburg. So those are the kind of initiatives, financial, a pristine environment, making sure that we take care of their drainage, making sure that we continue to build on the PAYGO bucket list, which I love, Okay? So that we do not the city does not have to rely on debt.
That is very important. And that we also seek diversify our base to bring additional revenue, which we could do. And I have it in my study, Okay? Along with that, as a barrier island, okay, we are susceptible to hurricanes, okay, nature events. So that 25% reserve fund is crucial.
And I will oversee that we keep it as a strategy and as a safeguard so that when these events come, okay, we can continue operations without disrupting the quality of life that I referred before. So those are some of the things that the priorities keep, you know, evolving. But I would like to making sure that we address the four pillars in your fifteen year vision plan and address all those management and administrative issues with the audit.
Very good. You may have found in your research that the city operates on a charter basis, which limits the annual growth of expenditures, a spending cap.
Yes, sir.
And I guess my question is, the four pillars you just described, very, very necessary. How do you pay for it with a spending cap?
Okay. Well, we start with an effective and efficient management. By that, I mean rigorous budget requests from department directors. By that, I mean everything is going to be based on priorities. What are the critical priorities?
And we're backward. Okay? That 3% expenditures cap by charter is something that we have to comply. And I believe now this and I commend the city. I believe that in your budget, in your latest budget, the expenditures were about 14.5%.
There was a 14.5% decrease than the expenditures from last year, which is great. Well, let's continue the trend, okay? But it's got to start with rigorous budget request from departments.
How about one more question, and I'll pass the baton. Have you ever created new revenue streams for the city that are not ad valorem based?
Well, that was some of the initiatives within the Harrisburg Financial Recovery Plan. The answer is yes. For instance, enterprise you know, we sort of try to implement the enterprise fund operations. In your Veterans community center, for instance, we can enhance operations. We can sell memberships.
We can do we can broad our base. Airlines some of the airlines don't make they make you know, they make money with the stuff that they sell you on the plane. So that is the same principle. Okay? Diversify from the ad valorean tax base is strategy that is crucial for the city to move forward and continue to work and allow itself some room when it comes to that gap.
I believe that now it's $32,000,000 Nevertheless, the projections are approximately 31.8. So you have approximately 175,000, which is great. Well, we got to keep working on that. In addition the revenue, we also exercised due diligence toward compliance. There were people operating out of the city, and there was a significant source of revenue that we were missing.
So through investigation, with planning, with code enforcement, with the police department, we team up and we significantly increased the revenue on licenses. Okay, and in user fees. So that is my experience throughout. And I can go in more detail, you know, whenever. Okay.
Thank you for coming. After reviewing this, you have a vast level of experience, many different facets of government. I did have a question, maybe a little bit off script from my co counselors. Since you're in the private sector now, correct? Yes. You're the consulting, which seems probably like a nice job to me compared to two forty employees, seven counselors, an entire community. And, essentially, even though we want you to have a life and and decompress, being on call almost twenty four seven, hurricanes, emergencies, things that pop up. May I ask what what makes you desire or why coming back to this versus what you're doing now?
Well, thank you for the question. It's very relevant. I I believe the the direct answer, Mr. Balumbo, is that I have a passion for public service. After I was hired by Miami Dade County, I had worked for seven years as a consulting engineer designing buildings.
Thanks to that great experience, I was selected among 27 civil engineers for the great position. Then at the county, they rotated me through like 26 departments. I was lucky enough to be admitted to the accounting manager's internship program. And I sort of fell in love with public administration. That's part of who I am.
It's part of my DNA, okay? Number one. Number two, I believe that throughout my career, all of those positions that I mentioned before that I've earned, I've earned them based on merit. I went through the selection process just like I'm going through here. And I was fortunate to be selected a top candidate and awarded a position.
Moreover, fortunate enough that after a great deal of hard work and effort, I was given an outstanding performance evaluation in the city of Harrisburg, in the city of West Palm, and throughout my career. In addition to that, you know, when you look at the description here, the requirements for this great position, you know, and you look at my educational experience, achievement, and professional profiles, they are not only an excellent match, but logic and common sense will tell you that they will enable me to add a great deal of value, to make a significant contribution and one more time exceed expectations. So that's why I'm here.
I like the way you ended that. Exceed expectations. Right. You. Councilor Gohler.
Hi. Thank you. Nice meeting you. Obviously, I'm looking at your accomplishments. You are a very talented engineer, and you have had some great success. Mike, I have a couple questions for you. What is do you see the top challenges for our city? Top three challenges, two to three challenges do you see that we, as a city, are facing right now?
Okay. Well, thank you for the question. Among the top challenges that I see is the public infrastructure. You have 15 bridges. Okay? You're gonna have significant challenges in drainage as a barrier island. Okay? You're also rehabbing these important facilities, fire station. By the way, I commend you with the job that you did with Fire Station fifty as well. And the Veterans Center.
So this public infrastructure, properly planning them, designing them, constructing them, and doing the project management and program management is crucial. Public infrastructure has become the Achilles' heel of municipality. To give you an example, the city of Harrisburg almost became the the single largest of the second largest municipal bankruptcy because of their infrastructure, because they deferred the maintenance, because they didn't expand it, they didn't modernize it, they didn't build new ones. And then they undertook an incinerator project that almost brought them into the bankruptcy field. So the public infrastructure hardening the city, implementing your and I see that you put $9,600,000 in the FY '26 for your capital improvement, you know, transportation, environment, okay, that is part of your $26,000,000 $27,000,000 capital improvement.
And I believe that you have another $25,000,000 $26,000,000 $21,000,000 for repairs, maintenance of capital infrastructure, which is also important. So taking care of the infrastructure, building it right, Okay? That's number one. Number two, excuse me, the environment. Keeping the city, you know, the the the small town character that has that is probably the biggest treasure that it has while managing, and this is number three, the priority, the land development, the growth and development that we have.
And along those lines, I want to say that I worked and learned with some of the best land development officials in Miami Dade County. I got hired as a civil engineer, a civil county engineer, and promoted to a special administrator and lent an amazing land development unit, which meant that if anybody wanted to develop any residential, commercial, industrial property within the county land, they would have to come before my office. There are land use attorneys, architects, surveyors, engineers. And we will sit down. And my mission was to avoid that the county infrastructure, transportation, water, sewer, right, was not being shortchanged by that development.
The same thing here. The growth and development that is challenging, which is a good thing, but it's got to be in an organized way. It's got to be professionally developed. And that's one of the areas that I value, I could where I could add value. So in addition to the infrastructure, the environment, and the land development, I'm going to mention one more Because as I said, I have never been a member of any fraternities in any city hall.
They have hired me, you know, based on merit. And so they call me when they get in trouble. Like, in the city of Harris, in the city of Sweetwater, they had removed the mayor. I didn't know anybody there. The law enforcement community, the the FDLE, the state attorney's office, they said, you've been vetted, sir. They said, what do you mean? So we met. They wanted me to help them reopen the finance department because the commission president did not have the background at that time to manage the budget. And they needed to deliver the budget within few weeks per chart. So we went to work.
And they took me to Tallahassee. They asked me to do like a little financial recovery plan tailored to the city's needs. So I went to Tallahassee with the new mayor, met with the governor's financial team, including the Inspector General, did my PowerPoint presentation. These are my recommendations. They embraced it.
We went to work. The city is now thriving. So financial management, fiscal managing, addressing those current audit findings in grants, accounting, reporting and auditing and making sure that we, you know, that the staff is not running frantic at the end of the year making adjustments. And moreover, that we provide a continuous document review to make sure that we meet the quarterly requirements with the federal and state government. Because, by the way, grants, Mr.
Champine, is another way where we can enhance revenue for the city. So I hope that I answered your question, those four areas. Pastor Greg.
Thank you. Very enjoyable. When you were hired in Pennsylvania, how many candidates were they? Why did they select you?
According to a press conference that I attended with the mayor, I believe there were approximately a 190 candidates. Excuse me. Now, the city, at that time, was on the receivership, which is the equivalent of a governor's state board. Okay? They were going in trouble.
I just mentioned that they were almost they almost filed for bankruptcy. So there were 199 applicants according to the mayor. That's answer number one. Answer number two, I believe that my background as a registered professional civil engineer also helped propel me to the top of the list because the city of Harrisburg own a significant water system. As I just mentioned, we had a water treatment plan, a wastewater treatment plan, and they had a consent decree.
I had to negotiate with the Department of Justice, with the Environmental Protection Agency from the Commonwealth, the Environmental Protection Agency from the federal government so that we because we didn't have enough resources to do as many projects as they wanted us to do, to prioritize everything. So my background as a registered professional civil engineer. And one day, I asked the human resources director and she said to me, Mr. Mendez, we have people that that had twenty years of experience as a city manager here. I didn't have twenty years of experience as a city manager, but your background was also the cleanest.
To answer your question. What
would be your approach water quality is a very important topic on Park Ohio. What would be your approach to updating and implementing a water quality master plan to decipher the priorities, to sort through it? I mean, there's science, there's engineering, all of this fits your background. How would you try and drive this community to a comprehensive, disciplined master water quality plan?
Okay. Well, initially, to answer your question, I will conduct an assessment concentrating in four areas, okay? Our strength, our opportunities, our areas of improvements, and our threats. Okay? In addition to that, I will I also like to assess our internal assets with people being the most significant that the city has.
What is our skill level when it comes to properly planning, programming, and developing a water plan? I will continue the water testing regardless. Okay? And you already have, including I believe that you budgeted approximately $90,000 for that. So taking into account my strategic analysis, my assessment, I try to come up with the priorities and then the goals and objectives and tasks in order to accomplish that plan based on priorities.
And of course, I wouldn't do any of that without making sure that I appraise you, that you are on board. I will provide feedback every step of the way. So taking into account that assessment, including our resources, human capital, financial, our threats, our challenges, and the particular situation because every city is different, Okay? And taking into account our population growth, what our goals, So all of those factors will play in. And I will work on each and every one of them, then put everything into context, organize them, give you a presentation, and hear your feedback, make adjustments accordingly.
And finally, you know, the outcome should be a fair and balanced plan that we can follow and marshal resources accordingly.
How does science influence what you just told me?
I'm sorry, sir?
Science. How does science overlay on that whole commentary?
I believe in science. I'm also a forensic engineer. I use the scientific method. During my last year in school, my thesis as a civil engineer was the design of a water treatment plant and a wastewater treatment plant. That's why I have a callus.
I have to do it by hand. So science is imperative for us to be successful. Okay? If we wanna build those redundancies, if we wanna gather the facts, and if we want to effectively embrace those challenges and provide solutions, Okay, efficiently marshal the resources of the taxpayers, we ought to take science into account.
You've dealt with some very difficult situations. How do you describe good legal support for you and your job in a very complex municipal environment? What does good legal support look like for you?
I'll tell you what. And if I may, I will use an example. When I was the director of program management for the Palm Beach County School District, I mentioned that we had a five year 2,000,000,000 capital improvement program with over a 100 projects. So when I came in, they had fired the previous two directors. Everybody was pulling in different directions.
People were not following policies and procedures. And I'm going specifically to your question. One of those policies and procedures was to document everything throughout in the field. So I used to see the district attorney running frantic gathering documents trying to to defend against multimillion dollar claims. And they weren't able to because they didn't have that paper fortress.
So first of all, like, you know, I sat down with them and I listened. And then I listened and listened and part of my assessment, okay? Then I identified what the priorities were and the goals and objectives. I came back and I worked with the staff. But they also supported me throughout. More directly with your question, they provided the essential feedback. Ricardo, this is exactly what we need. We didn't concentrate on the past. We didn't concentrate on blame. We didn't point fingers.
We kept our, you know, our we concentrate on the present and the future. And on those mediation, arbitration, and litigation proceedings where we had to defend the district with millions of dollars in claim. So they provided feedback. They worked with me. They provided training to the project managers and the project coordinators.
They helped us amend or adjust the funds. So all of a sudden, we had a binder with everything needed to document everything in the field, from the weather, man count, accomplishments, progress. So somebody who will work with, you know, with me as the city manager, who will help my learning curve, who will provide a feedback and also taking into account that the whole is greater than the part, you know, that we wanna solve problem. We wanna move forward. We're not we're not looking backward.
So I hope that I answered your question. But that's what it sort of looks like. And, of course, a legal team that is very knowledgeable, that not only has, you know, a great deal of knowledge in their field, but also institutional knowledge.
How would you demonstrate to the community responsible financial stewardship of our assets?
Number one, by curing all of those audit findings. I don't know how long they have been recurring. Okay? But but by effectively addressing them as soon as possible. Number two, by marshaling our resources in an effective and efficient way.
Number three, by taking into account the community feedback when we're developing our budget and our programs. There should be public hearings. They are the experts in their communities. Earning the GFOA, which I believe you did and we did in Harrisburg, we were, you know, on track to file for bankruptcy, we ended up earning the GFOA by providing excellent service and by accomplishing a professional management operation, which has been, in my humble opinion, the legacy of everywhere I've been.
Counselor Gray, pick the best one. One more, and then I'm going move on.
You've used the term policies and procedures a couple of times. That seems to be your heart and soul. If you can't document it, it doesn't exist. Is that a fair position statement?
No. Live in a world. I was talking in a very specific scenario in a construction site they had to document. We need tangible evidence in court in order to successfully defend against a multimillion dollar claim. But when we are operating as leaders and as managers, for instance, in Palm Beach County School District, it turned out that the that the department had policies and procedures.
And they were great. Some of them needed to be updated. And we added a lot more or some more that were needed. But guess who end up doing, I mean, who really did the bulk of the work because of their great institutional knowledge? The staff.
They were just lacking the leadership, the executive management leadership. They haven't had a director for quite some time. So, but nevertheless, policies and procedures are crucial, okay, to effectively and efficiently marshaling our resources and manage our resources. Now, I like to develop them based on a consensus with the staff, with the people.
Good. Thank you. Councilor Henry.
Thank you for being here.
Thank you.
You touched a little about with public forums and listening to the public. Can you kind of go into detail in any of your positions about dealing in the public environment? Here on Marco Island, we have a very vocal public. And what have you experienced in the past and how you've dealt with that? You say about, say, having public forums, I think one thing we're always disappointed in is we could be talking about, and I'll just say that, dare the word, pickleball, and we have a packed room. We talk about the budget, and there's three people here. So how would you also to add to that question, how would you entice people to attend such things on things that we all
feel are so important? Well, thank you, Ms. Henry, for the question. Very relevant. During my tenure as Assistant Public Works Director and Acting Director for the great city of Miami Beach, I was also the head of the construction management division, is now the Office of Capital Improvement.
We had approximately $500,000,000 in infrastructure projects, water mains, water tank replacements, streetscapes, water, sewer, drainage, facilities, the bad news. And the problem was that according to the city manager, my boss said that those projects were not being delivered on time. And the and the public was frustrated. And that's sort of how they why they brought me from the county. So I went to work, you know, with the staff.
Again, we reorganized the department. We implemented and updated our policies and procedures. We implemented performance measures. We, you know, streamlined the payment process so that we could gather the best companies. And also working hand in hand with human resources, we granted approximately 20 promotion.
We have to do job analysis, job classifications, reclassification, and address those inequities to the best of our knowledge. And reassign the project by making sure that we have the right people on the right project, not a structural engineer managing a water mains replacement. So after all this teamwork, you know, the project started coming budget. They started being delivered on time. And things were going good.
So good that the public passed a $92,000,000 general obligation bond for additional above ground infrastructure. And here's where I'm going to answer your question directly. In order to develop that bond, I had to work with bond underwriters. And I had to attend 36 community meetings and lead them from South Beach, Mid Beach, North Beach so that we could develop effectively the scope that was required so that we could listen firsthand from the community what the challenges were. And also manage expectations, explain to them that we had limited resources and there was not a magic bullet by taking into account their feedback, listening to them, working with them with transparency.
And the result is that the city not only that the voters approved the $92,000,000 general obligation bond, and it was issued.
Good answer. And then I have one other question not sure we'll get to that. Counselor Carter has asked of others. Here on Marco, one of the things is relocating to our area. I take it you're currently on the East Coast. Is that something you're prepared to do? Is that something in your mindset? Where are
you at with that? The direct answer is yes. You know, in order to be effective at what I do, I have to be you know, this is twenty fourseven. In the city of of of West Palm, for instance, I oversaw, as I mentioned, the water and sewer plants, therefore, the delivery of vital and necessary services. If there was a problem with the water, the sewer, they would call the mayor.
They would call me. I was the only registered professional engineer in the mayor's executive team, which there were only four of us. So the answer is yes. And in order to embrace my career, has been my life, this new challenge like this, which I welcome, I will have to be here. I moved to Pennsylvania.
I can tell you Okay. And I can tell you Harrisburg is the grayest city in the country.
I lived, thanks to the the city owned the Hilton right across from the Martin Luther King Convention Center where my office was. And I lived there for about six months. And then the mayor wanted me to get an apartment, so I got an apartment within walking distance. But that was a 20 fourseven job. I chaired the labor management committee meetings.
As I mentioned, I had to negotiate with the three unions. We had the 130 financial recovery plan initiatives. I was the chairman of the police pension board. I used to walk and bite the targeted neighborhoods with the police chiefs and the captain. I also had to attend the fire chief's needs and concerns. So it was wonderful experience, probably one of the highlights of my career. And I'm thankful for having that opportunity.
Great. Thank you
very much.
G. Good
afternoon. Can you hear me Okay, Martin? Did it get turned up? I can. Okay, great. So I first wanted to tell you I appreciated your comments that you made about the importance of following policy and procedures and rules. Because I think that's something that we as a council are trying to do. And I know I am always asking that we follow our specific rules of our council. I would like to speak to you specifically about ordinance enforcement. There's been some concerns by residents that particular ordinances are not being enforced by our city, by our police department, etcetera, particularly in regards to different areas.
It might be noise. It might be nesting sea turtles. It might be e bike enforcement. So I would just like to get your opinion on what you feel is the most effective way to get these ordinances enforced. I know I always say data collection and the facts. And that's why I'm always asking for more data so we as a council can make our policy decisions based on data and facts. But I'd like your comments in that regard, too. Thank you.
Absolutely. That's a very important area. I'm going to share a little example, then I want to directly address your question. In the city of Harris, one of the initiatives, they wanted me to optimize the sanitation route and that the same complaint, some of the ordinance were not being enforced, so there was no. So what was the best thing?
I used to wake up at three in the morning with the sanitation director and the public work director and follow the sanitation truck and talk to the front lines at five in the morning, talk to the red some of them were up, some of them were not. And that's how I learned what the priorities were, what was going on. It turned out that there were some ordinance, but some of them needed to be updated by the council. Okay? And then from then, answering your question directly, it starts not only from having the ordinance and looking at the ordinance.
Do I need to make any updates? Or is it just right? Then if everything is Okay from a legislative perspective, then we then there comes the management. This we had we ought to have clear expectations with the staff. Okay?
That are fair and reasonable. And we also have to make sure that they have the resources, that they have the training, that they understand the ordinance, that they can accomplish those goals and objectives that we are requiring in order to fully comply with the ordinance. In addition to that, I believe that a picture is worth 1,000 words. I like to do my own inspection, my own walk. So not just go out there and learn what's going on.
But after we do after, you know, I used to come back to City Hall, do what I need to do. We updated the ordinance. I spoke to the I built it into their performance evaluation with the department directors. But making sure that they else that that that that they were on it. That they that I was getting their buying as well.
That I wasn't asking, you know, that that that they were fair and reasonable expectations. And that it was passed on to the staff all the way to the frontline. And that's why I said I I had an opportunity to speak to the sanitation frontline because they had a great deal of institutional knowledge. They knew exactly what was going on. Some of the three branches were overgrown, breaking our equipment, breaking our, you know, our mirrors, among other things.
And we were able to take care all of that thanks to the valuable feedback that we gather from them. So it's a wholesome approach, you know, team effort between the the the elected officials and the city managers, the city staff.
Thank you.
You're welcome.
Okay. We're getting down to a little over nine minutes. So let us give you the opportunity to toot your own horn. Me. Losing my voice also. You know we have four candidates for this job. Oh, you should've. Okay. But nonetheless, why do you believe this council would choose you as being the best candidate for city manager of Mark Weiland?
Well, again, when you look at my educational experience, achievement and professional profiles, okay, I develop the knowledge, skills, and abilities that are required to excel as your city manager, to be able to add value and make a significant contribution. Not only as professional city manager I already explained how I became a city manager but also as an executive engineer. Okay? That those those two set of knowledges. Okay, and experience put together, okay, will enable me to to to to help you and add value to the city and your operations in remarkable ways.
For instance, number one, as I said, as a certified government financial manager, I specialized in fixing or addressing audit findings and in municipal finances, you know, making sure that you accomplish your pillar number one in your fifteen year vision. Okay? I'm trying to explain how my experience align with the with that fifteen year vision that the city operates on. Number two, when it comes to environmental stewardship, a pristine environment, water quality, as a registered professional civil engineer who has mastery of the design knowledge. It takes years for a civil engineer to develop that knowledge on how to design a water system, a water, and a wastewater treatment plant, moreover, to assess their operations.
And I led, as I mentioned, the city of Harrisburg and the city of Palm Beach that had a water treatment and a wastewater treatment each. Okay? Number three, in terms of the drainage, the quality of life, sir, the drainage, I oversaw the entire rehabilitation of the water infrastructure for the city of Miami Beach. As I mentioned, we replaced the lift stations. We lined all of the manhole and sanitary sewers.
We replaced the water tank, most of the water mains, force mains. So I bring that experience as a professional engineer to help you manage, to help you plan, design, and manage and implement all of your infrastructure needs professionally. As I mentioned, infrastructure has become the Achilles' heels of the municipalities. And a lasting quality of life. As I said, I have worked hand in hand with law enforcement, with the fire chief, with the police chief, to reduce the crime rate, to personally walk and bite the targeted neighborhood to make sure that that there was internal integration, that we had our that we had our law enforcement liaisons in strategic neighborhoods, that we were working with the people to reduce crime, among other things.
And with all of that, helping you earn the trust and confidence of the people that you lead. That's why I believe I should be the city manager of this great city.
Gordon, I'm going to go off script a little because this is specific for you.
sir. Let me just preface it very quickly. We don't have a ton of traditional problems here on Marco. We have good people from even the the lower economic jobs to the higher. They're people of good marble fiber. They don't create a lot of problems. So the community takes on the characteristic of the people who are here. So we're lucky for that. So we do debate over noise and pickleball and things that wouldn't be important to other communities, but are certainly important to our quality of life. But we forget the most important issues, not just infrastructure.
With your background, I'm wondering how do you defend us against rising tides and king tides and the fact that there's billions of dollars of real estate on this island, and we're not talking about that. That's the real challenge and the real enemy for the future. I know Miami, they talk about it, raising seawalls, protecting from Do you have any thoughts on that? I know you probably didn't expect this question, but in your background I'm wondering if
you No, absolutely. Well, it all I was, you know, I felt like I was sort of was raised in Miami Dade County. I lived there since 1979. And I've seen, since Miami was a little coastal community, evolve to a city that is on track to surpass Chicago and become the second largest skyscraper city in the world. Okay?
And I was part of that land development for quite some time. I had an opportunity to learn. It all starts with organized growth, rigorous land development review by professionals conveying to them, making sure that there is an understanding that we want to preserve the small town character of this great barrier island. Which is probably one of the biggest treasures. So through rigorous I use the word rigorous, okay, land development review by professionals, okay, that will help us avoid students or developments that are within the character of our neighborhoods here.
So those are some of the areas. But again, you mentioned something else in your question, and I want to make The sure
tides are
The rising tides well, by hardening the city, making like I said, I will do, as a civil engineer, not only as a manager would I do an assessment on strength, weaknesses, opportunities, threats, strategic analysis from a management perspective. But those include an assessment that I'm going to make by walking the city as a registered professional engineer and understanding the infrastructure or tidal bulbs, for instance, the age of the infrastructure. What are the priorities of this infrastructure? We had a tidal valve approach, I mean, a plan in the city of West Palm. And I kept telling the mayor, and he's you know, and he backed me up.
I said, we need to harden the city. I'm making sure that for every single infrastructure project, whether it's a roadway, water, sewer, stone water, among other things, we made sure that the drainage element is being professionally addressed. And I had to do the same thing in Miami Beach because along Collings, we had the same problem. And when we looked at the plants, you know, the drainage, the design, the drainage design was deficient. So catching it early in the game.
And that's gotta go for every single land development project. And if we're gonna open up a road or something, we wanna make sure that we address that we do a wholesome approach, that we address the water, sewer, drainage, and all of the aboveground so that we don't have to keep opening up our roads.
Very good. Ricardo, perfect timing. We want to thank you for choosing to make application with us considering being part of our team. Thank you for your time And wish you the best of luck, counselors. Thank you.
Yes, thank Thank you.
You. Nice Have a good afternoon.
Thank you. Have a great evening, fitting you. Thank you.
Does anybody need more water?
I am good, thanks. I'm gonna assume
Thank you, Jack.
Our next interview might be local, so let's not take a recess. Let's see what Diane has to say.
Could use a cot.
Was familiar with the charter language about the spending cap. At that time, we had no internal discussions with our finance director about potentially violating the spending cap. So I was moving forward at council direction with potential scenarios. We had talked about different scenarios of a quarter mill or a half mill increase and what how we would expend those revenues if we raise the millage. So I was moving forward in that direction as directed by counsel.
And there was never any indicator from our finance director at that time that we may be in violation of the spending cap. And the reason I was under that assumption is because there are some exemptions to the spending cap, such as grants, enterprise funds, debt service for voter approved referendum. But clearly, once we started to dig into that, we realized that we needed to restructure the entire budget. And it's certainly something I look back on and think, I wish I would have known that sooner. It would have saved us all a lot of time, for sure.
Absolutely. And
Can I put a follow-up in there? Do you mind?
Go ahead.
Casey, I always wondered, why were you presenting the financial budget to us as opposed to Gil, which was his job? Why didn't Mike task you with that? Do you happen to know? Did he ever?
Yes. Well, actually, two years prior. So I presented the budget two years in a row. And the first year was actually a learning opportunity for me. And I welcomed that opportunity. I wanted to learn more not just about our budget, but in particular our revenues. I wanted to understand how the budget was built, understand millage, understand what this word rollback meant. So I actually welcomed that opportunity. I presented that year's budget, which happened to be at rollback. So it wasn't a particularly complex budget to present.
The second year rolled around. And that's last year what you're talking about. We had a new council. The new council clearly showed an interest in not going to roll back, so we had some new opportunities. At that time, my recollection was I think the previous finance director still wanted to propose a rollback budget and present a rollback budget. I was not in favor of that, nor was the city manager at the time. And so he tasked me to present those alternatives.
My next question will be about the audit issues.
When did you learn that we had audit issues? And exactly and did you approach anybody? Did you speak about with anybody? I know that you had communication with Mr. Planco, I think his last name was. Also with our auditors and with our previous manager as well. And at some point, you and I had discussion that you were somewhat not included amongst communication, e mailing or whatever. When did you learn that we had audit issues? And if that would have happened, would you alert us that you brought it to our attention how serious this issue was?
Sure. So let me address that in two ways. First, I'll start with FY24, and then I'll use FY25 as an example. So I believe you're talking about the FY24 audit, which you all received the report last year, and there was a material weakness in that report. I was not in any direct line of chain of command with the finance director or with the auditor.
However, working on a day to day basis with the city manager, I knew that there were significant issues in our annual financial report. And I classified those issues primarily as sloppy. I learned about the material weakness at the same time everyone else learned about the material weakness. And that was when CLA came to present to the city council. So yes, I was involved in a lot of those communications.
I was aware that there was problems and we had significant internal dialogue. But at that time, again, I wasn't in the chain of command of reporting directly to the council or reporting having the finance director report to me. Fast forward to the current audit that's ongoing, FY 'twenty five, as you know, we do have a material weakness. And as soon as I was alerted to that, about two months ago maybe, the first thing I did it was a Friday I called every one of you. And I let you know exactly what the details were behind that material weakness.
For now, I'm good.
Councilor Graham.
Thank you, Casey.
Thank you for all you do
for us.
Thank you.
I love you, ma'am. Could you compare and contrast your management style with your predecessor?
Yes. Mr. McNeese and I have very different personalities and very different communication styles. In some ways, that made working together very productive, because I think where he had strengths, I was not as experienced or not as strong. Where he had weaknesses, I had strengths.
So in that regard, I think we balanced each other out quite nicely. His communication style is different than mine. And hopefully you've observed that over the past six months. As an example, when I took this interim position, when you all appointed me to be interim, I asked each of you if you would meet with me once a week. Would you dedicate that time? And I insisted on that. To me, that was a deal breaker, that if the counselors weren't going to meet with me, then I wasn't going to be set up for success. So I insist on communication. I meet with all of you once a week, which I greatly appreciate. I meet with the department heads one on one.
I started the city manager's report and the agenda. I also started the after action report after each council meeting. So some would say I overcommunicate, but I will keep doing that until someone tells me otherwise. But I think definitely I have a different communication style. And just as a second example in a way that we differ is I think in our interactions with city staff, I had in my time here, a little over six years, I have had to fire three employees.
And two were for performance reasons, and one was for budgetary reasons. And it's always difficult when you have to terminate an employee. But I'm a strong believer in accountability. And I'm a strong believer in documenting performance issues, documenting any issues of concern, and meeting regularly with employees to set my expectations and then hold them accountable to those expectations. And I think there is a difference there between the way I handle those issues and my predecessor.
Yeah, that's a great question. You know, I was thinking about this over the weekend as I was preparing my notes and preparing for this interview. And I thought about the Naples Pier project, which luckily has not impacted Marco Island residents at all. And that was because of collaboration and being proactive. And that was a great tribute.
Our police chief, our public works director were involved, Collier County Sheriff, the city of Naples, Collier County, the Florida Department of Transportation, State Highway Patrol. That was pretty robust just to get them to not bring trucks on Marco Island. But thank goodness we engaged them early and we got that done. Now, I could have collaborated until my heart was content. And they could have said, no, we're doing what we need to do. And sometimes that happens. And it can happen on either side, right? It could happen on our side where we say, Okay, we've tried. We've tried to work with these organizations or with these individuals. And we're not making headway.
We need to go ahead and execute. You can only negotiate for so long. But luckily, I think most of the time, if you're patient and you work through the process, you can be successful.
Counselor Gray, I'm sorry to interrupt. Do you mind putting your microphone on, please? Thank you.
JULIE Okay, sorry. Is it appropriate for city staff to receive gifts from any vendor or supplier? Or what is your attitude towards any gifts being given to city employees?
We have a gift policy, which is that city employees shall not receive any gift over $50 in value. Generally, we encourage our employees not to accept any gift, period. So we have some instances in which a restaurant has leftover food at the end of the night, they drop it off at the fire department, or they drop it off at the police department, because we have employees that do work twenty four hours. So in those cases, we say, it's okay. Eat it and enjoy it, but share it.
So it's not going to any one employee. It's being shared among a department or among multiple departments. We also have employees who've been offered tickets to events. And sometimes they ask me if they can accept that. Sometimes they ask the city attorney. And the answer is always, if the value is over $50 no, you cannot accept that.
Thank you. How do you feel about remote workers?
I actually think remote work can be a valuable attraction depending to recruit an individual, depending on the position you're recruiting for. And I'll give you an example. I know this has come up as a concern with some council members, some residents about permit clerks working remote. We do have permit clerks who work remote. And I think the reason that works, it doesn't always work, but the reason it can work is if you have software that tracks their work.
So for example, the permitting software is such that you can see exactly when someone logs in. You can see exactly how long they're working on a particular task or in a particular permit packet. And then you can see when they close out and move to the next one. You can see when they log off. So I think when you have that level of accountability and you can track the work, remote work can be something that widens your recruitment pool and can be attractive when you're trying to recruit difficult positions.
I'll go with one more and then turn it over. Water quality master plan. We have some things in place. We have other things we can talk about till the cows come home. How would you try and help us get centered on an actionable master water quality plan and the priorities? Because I still think we have some gaps. Now, maybe you might not think we have gaps. So that might be the first place to start. But just curious what you think about the journey and where we're at and what else we ought to be doing.
Okay. This water quality master plan and the very first study that we started was in 2020 when I first started working here. So I'm very familiar with the phases that we've gone through when it comes to the topic of water quality. I recently refreshed my memory by reading our 4E report. So in order for Marco Island to get off the state's impaired waters list, we had to submit a plan of action to DEP.
That's called the 4E report. And DEP accepted that report. That report has five components to it. So the five components are stormwater management, reclaimed water practices I wrote them down circulation issues, continuing testing and monitoring, and then transition from septic to sewer. So starting backwards, I would put the septic to sewer in the category of we can talk until the cows come home, because it's outside of our jurisdiction.
And we really rely on negotiating with Collier County. So hopefully we get there. But that's a very long term process and relies heavily on Collier County wanting to do that. So on testing and monitoring, we are continuing to do that on a regular basis. However, you should know, because of recent questions about our current lab, next month we are putting out to bid for a new laboratory.
And hopefully we'll be awarding a contract to a new laboratory because we have had some dissatisfaction with the lab results. Circulation issues, we have our aeration project currently ongoing. And then the tidal flushing project, which is really dependent on an earmark from the state. Reclaimed water practices, AWT, will help with that. We've also worked on sprinkler overspray to make sure that irrigation water isn't being sprayed onto the street.
That's something we've worked on this year most recently. And stormwater management. So you've heard a lot about that with the exfiltration swales. We're digging up the swales and putting the exfiltration process there. Inlet filters, that's all stormwater management. So that's the plan. So the water quality plan is those five things that we need to work on, and we are working on them. There are a couple of things we're not working on that we could. So also in that very first 2020 study, it said the number one source of nutrients in the canals was from stored nutrients in the sediment. We call it muck, right?
But it talked about stored nutrients in the sediment. The only way to address that will be either investing in dredging or investing in some other technology to start to disintegrate the muck, so to speak. So that is something we haven't really tackled as a group. Fertilizer. The fertilizer ordinance is a policy that is set by the council.
And that is something that would be important because the second cause of nutrients in the canals is groundwater seepage, according to that scientific report. So if you're going to work on groundwater seepage, that's reclaimed water. It's reclaimed water where they use that for irrigation. Where they don't use it for irrigation, it's fertilizer. So you have to address both. AWT will address one. Fertilizer will address the other. So I'll just finish by saying this. Sorry for the long answer. It's a team process.
It has to include policies by the council, which may be unpopular policies. Because, for example, if you want to limit the amount of fertilizer someone can put on their lawn, you're telling a private property owner what they can or can't do on their private property. And that can be rather touchy. But if it's important, it's important. So that's a policy issue that I think the council has to work through.
And there are other policy issues as well, but that's one example. And then there's the residents, resident compliance and cooperation. And then the third is the staff implementation. But I say that because it's not just staff's responsibility to clean the canal water. It has to involve the right policies. And then it has to involve buy in from the community, from the residents who are going to cooperate and adhere to those policies.
Counselor CATHERINE Hedrick.
Thank you for being here today. Thank you. When you came on as interim attorney manager, we went from two people to one. And you are doing, I'll say, the job of two people. I know there is an admin opening there. How long can you sustain the fact of doing this much? And at any point, do you feel in proving that you can do the job of city manager? Do you think you're more involved than you normally would be trying to prove that you are the right person for the position? Well,
I think I made a mistake. When I accepted the interim position and I said, I can do both jobs and you don't need to fill the assistant city manager role, I worked myself out of a job. So that was the mistake. Having said that, I do think that with this size city and this size staff, it's possible to function quite well without an assistant city manager if I'm in this role. But I will say having some administrative support is really important.
So you said there were two people, now we're down to one. There were actually three. We had an executive assistant in our executive office, and we transitioned that role to a deputy city clerk. So we lost an executive assistant or an admin assistant, an assistant city manager, and now I'm kind of functioning as all three, which is quite a lot. And it's not sustainable. But we have advertised for an executive assistant. And with the right person in that position, that would be sufficient.
I guess, and then leading into the sustainability, the amount of meetings and I agree. I think we should meet with you every week, because I think that makes us better counselors. But with your meetings with staff and staff department heads and your involvement you've done a great job of maintaining involvement in the community. Would you be able to sustain all of that on top of it? And I'm going to use the word respectfully. Is there a micromanaging that might be going on right now so that you can prove that you are doing all of this, but you're trying to make everything else be under control? That's
So I would say that my one on ones with the department heads are as important as my one on ones with each of you. And I will continue to do that. We also have every other week, we also have a group directors meeting. And then my one on ones with the department heads are once a month. So they're not weekly. So it's not too rigorous that I can't keep up with it. But I will say, I think any time you're new in a role, you're really in it. And you want to know every detail. And when I was the assistant city manager, I thought I knew every detail. I thought I knew everything.
But I didn't. I really didn't. And the last six months, I have realized how much I didn't know. And so I've been more involved with the departments and with the department heads. And that's been important learning for me. But the other thing it has shown to the department heads is, I want to say, a new level of expectation that may not have been there before in terms of my follow-up with them and follow through with them. And I think that's essential, I'll continue to do that.
And do you want to elaborate at all what are your expectations of the department heads versus what perhaps your predecessor's expectations were?
Yes. Okay. So this is very simple. And I reiterate this to them regularly. But I have four core values. And my four core values are be prepared, be professional, be collaborative, and be transparent. And that is what I expect from every department. So if they get a public records request, provide the record, no question. If anything, if something went wrong, be transparent, provide the information. Also provide a solution, provide your plan of action going forward.
If you need help with something, collaborate with another department. I mean, there are lots of scenarios I could go through. But the gist of it is, I think by now the department heads know what I expect. And they know that if they come here to a city council meeting and they're presenting to the council, they need to be prepared and they need to be professional. They need to be able to answer questions. And they know what's expected on the agenda. I mean, we're still working through things and we'll always be making improvements. But my interaction with them is important for me to lead the organization. Okay. That's what I got.
Thank you. Counselor Schwalm.
Thank you. Good afternoon, Doctor. Lucas. I do want to thank you for you were the one that initiated the nightly beach reports that we are currently getting as they are relating to the Sea Turtle Protection Act. And that's been very useful documentation and collection of data.
And I agree with you. Documentation is so important and data is so important that we need to make our counsel decisions based on facts and data. And so my question for you is that I know we do have a lot of tests and data accumulation, but is there some areas that you think we could be strengthening what we do here in counsel with policy, different lanes that we should be collecting data on that may help with enforcement or whatever department it would be in. Any ideas on that?
Yes. Well, I have one first comes to mind is and it's an area that we have struggled with is with e bikes. So because the Florida House and the Florida Senate has passed new e bike legislation, but I don't think the governor has signed it yet. However, just in the last six months, eight other states have passed e bike legislation. And reading through what other states are doing, they're focusing on three things.
One is age, essentially restricting e bikes for anyone 15. The second is infrastructure, bike lanes and widening sidewalks or widening shared use paths. And then the third is collection of crash data. And, you know, I think our infrastructure is well, we're working on it, I'll just say that. But we're working on it, but we are investing in bike lanes and pedestrian safety and shared use paths.
And we have our bike master plan. So in that regard, that's great. But one thing we haven't done, and I think it just hasn't been a common practice here in the state of Florida, is to collect crash data on bicycle accidents and now e bike accidents. And what these other states have shown through their legislation is that they're going to start collecting crash data because that is going to inform policy decisions going forward. And that's an area where I think we need to start doing that as well. Even if it's not required by the state, we can do that.
We can do that ourselves. And actually, Naples, they just passed their e bike ordinance that you have to be 16 years old to be the driver of an e bike on the sidewalks and the shared use pass there. So Okay, well, thank you for that. Yes, thank you.
Vice chair. Thank you. I'm always amazed by someone's background, including the military. More amazing to me is how in 1998, as a young girl, shortly after high school, decided to join the US Navy. How did that happen?
I read a book about the Cuban Missile Crisis. And the book was about how US naval intelligence officers kept trying to assassinate Castro unsuccessfully. And I was fascinated with this book. And I thought, I want to do that. Not assassinate people, but I want to
Thank you for clarifying.
But I want to be a naval intelligence officer. And by the way, I was in college at the time. And I had read that book. And I thought, that's it. That's what I want to do. And no one in my family had served in the military. Maybe a great, great grandfather, but no one in my immediate family. So I really had no idea what I was doing. But I looked up in the phone book at the time, there were phone books and I looked up in the phone book the closest recruiting office, which was in Cleveland, Ohio. And I called the number and said, how do I become a naval intelligence officer? And they reeled me in. So I started the process to go to officer candidate school.
Very good.
Excuse me, Vice Chair Champagne. Can you please put on your microphone?
Silence is not part of my behavior, so that's unusual. But I was a naval officer also. And thank you for your service. I have a very strong patriotic feeling about people who are willing to serve the country even when it's not a requirement like a draft. Because what I found for myself, and I'm gonna ask you how you found it, I found it literally changed my life.
Because as a naval officer, they didn't hesitate to give you more responsibility. And if you did something well, you got another task. And I would say, well, what happened to that task? Well, you got two now. And you do something well for the third time, and guess what? Yeah. You got number three. And what I quickly found, and I'm gonna ask you the same, the more they gave me, the more I did. And I did it well. How did you find? Did they do that to you also?
Yes. And I'd love to share another quick story, if you'll indulge me. So when I was in college and I was talking to one of my professors and he said, what are you going to do when you graduate? And this was before I knew I had gotten I didn't know I'd gotten accepted into officer candidate school yet. So he said, what do you want to do when you graduate? And I said, I want to go to the Pentagon and make policy. And that's what he did. He laughed at me. And he said, 22 year olds don't go to the Pentagon and make policy, so you're not going to do that. And so anyway, he said to me the best advice I've ever been given.
He said, if you want to be extraordinary, be willing to do what no one else wants to do. And fast forward, I went to officer candidate school, joined the Navy, went to intelligence training school. And at the end of intelligence training school, an officer came in and told us what our next duty stations were going to be. And we got to choose. You know, there's a long list, we all got to choose. And on the list, there were some great duty stations. There was Rota, Spain. And there was Hawaii. The Pentagon was on the list. Of course, I wanted to go to Pentagon.
And there was one ship. And no one wanted to go to the ship. And I remembered his advice. If you want to be extraordinary, be willing to do what no one else wants to do. So I went to the ship, And I deployed for two years to The Middle East, which was the biggest learning experience and one of the best experiences of my life. And after that, that same officer who gave us all our duty assignments called me and said, Okay, you're done with your deployment. And you were the only person who went to a ship. You were the only person who deployed. So now you get to choose. What do you want to do next?
And I said, I want a master's degree. So they sent me to Monterey. I went to Naval Postgraduate School, got a master's. And then from there, went to Hawaii. I'm getting to the end of the story, but this is a good part about the tasking.
So I get to Hawaii, and I was supposed to have this job called foreign liaison officer, where I would travel all over Asia and liaise with our intelligence counterparts. And I was very excited to do that. However, my boss came to the junior intelligence officers and said, I need someone to work the night shift because the big boss, the commander of the Pacific Fleet, wants a daily intelligence briefing at 7AM every day. And so someone's going to have to work through the night to build that presentation. And of course, no one wanted to work the night shift.
And so I did it. I worked the night shift. And that was extraordinary, if you want to be extraordinary. That was extraordinary because not only did I get FaceTime every morning with my boss and my boss's boss, but then I had the rest of the day free. So I used my GI bill, and I went to the University of Hawaii and got my PhD.
And I probably wouldn't have been able to do that had I worked like the normal day shift. So I say that to say, I'm the sort of person who the tasking has always changed. The tasking has piled on. And my mentality has always been, as long as you're open to what the organization needs and you're willing to do whatever needs to be done, you'll be successful. And that's worked well for me.
Very good. I have one more question, and I'll pass it on. And I want to follow-up on a comment about you're choosing not to fill the assistant city manager position. And I may be a little strange in my response to that. I think that was the smartest thing you probably did in a long time.
Because that's the way to learn what the function is of city manager. Sitting in a city assistant city manager's position or even interim city manager, that's not the best way to learn to function. Now having said that, when you feel comfortable with learning in the position, I'm going to recommend you do something about getting another person. Because as you develop, hopefully your thinking power will develop. You'll be thinking well beyond what a typical person would in that slot.
And therefore, I'm going to suggest it's difficult to challenge yourself mentally and run a business at the same time. You don't need a high level person, although it wouldn't be a bad idea. Certainly, no lesson in an assistant would be very, very crucial. So I'd ask you to give it some real thought. But for a while, the best way to learn is do everything yourself and then you'll learn.
I do have
That was a statement.
I do have a plan for that, if I could share. Sure. Okay. I might have shared this with a couple of you, but maybe not all of you and certainly not public. But what I would like to do if I become the city manager, I don't necessarily want to fill the assistant city manager role.
But it be helpful to have a partner, a thought partner, a strategic partner. And I think many of our department heads could fill in that role. And it would be great to have a six month rotation where the department heads, a department head serves as assistant city manager, acting assistant city manager for six months. And during that six months, their deputy gets to step into their role. So for example, let's say it's the fire chief.
Chief Byrne comes over at City Hall, works with me side by side for six months, helps to take on some of those daily operational tasks so that I can focus on bigger thinking. And then his deputy chief, Deputy Chief Marshal, Marshall, gets to stand in as the fire chief for six months. So not only does it help the department heads to get out of their silos a little bit and see the big picture And not only does it help me, but it also creates a succession plan and training so that the next people in line are then prepared to take over. And I just used fire as one example, but you could apply that to any one of the departments. So I think that's one strategy to get the support that I need that you're talking about, but also support the organization at the same time.
All right. Thank you. Casey, I have a few questions for you that are a little different than the previous candidates because we know you on a daily level. And you have a tremendous advantage because you're in this position already. But it's also a disadvantage. You carry some of the weight of what's happened up until now and why we find ourselves looking towards the needs of the city. But there's one thing that I think in my mind separates you from everybody else. We sit on the day as seven councilors. You're trying to make decisions for the community. You are serve at our leisure.
In the hierarchy, we are above you. But I sit there and I say, say this young woman in my mind, sorry my kids say it's inappropriate, I say, this city manager and term manager over here, she's already did our job for a longer period of time than we did. She was a counselor. She literally has more time in my seat than I have in my seat. And I believe you've hired a city manager in your time. Right?
Can you share with us how is that an advantage for you? How does that help you understand our mind? It's something we don't get with anybody else.
Yes. Thank you for asking that question, because I was actually thinking about I was thinking this morning back to when I was involved in hiring a city manager for the city of Pacific Grove. And our former city manager was retiring. So it wasn't a contentious situation at all. We did not have to do public interviews like this, so it was a little bit different.
But I'll just tell you what I was looking for from the council perspective. I was looking for someone who wanted to stay with the organization for at least ten years, preferably longer. But I didn't want someone and by the way, Pacific Grove is a cute little coastal town. It's like almost exactly like Marco Island. So someone who didn't want to just come there to retire, but someone who wanted to build their family, build their career there and stay long term.
I wanted someone who had emergency management experience, budget experience, and employee relations and labor negotiations experience. Those were the things I was looking for. And I was, of course, in my mind, as I was thinking through that, checking the box on do I meet my own criteria for this job? And I believe that I do. But I will also say, as a city manager, thank you all for what you do.
Because I know it's not an easy job. I know it's not an easy job. And you have a lot of members of the public that you're trying to answer questions for. You're trying to keep them happy. You're trying to genuinely serve their interests and do the best things for the community.
And sometimes people don't like those decisions. But I think what I learned as a city manager is how important it is to trust I'm sorry, what I learned as a city council member is how important it is to trust the city manager. And I'll give you an example. When I was on city council, the city manager called I assume he called each of the counselors, but he called me one day and said, I'm going to promote so and so to be the public works director. And I knew who that person was.
And I thought, that's quite a leap. That just doesn't make sense. And I don't think that's a good idea. And I told him that. That doesn't make sense. It's not a good idea. He's not ready. That's a pretty big leap for him. And basically, he said very kindly to me, it's not your decision. And he promoted that individual.
And by the way, because I keep in touch with colleagues there, he's still the public works director there. And he's an amazing person. So I learned really quickly what my role was versus what the staff's role was and making that kind of delicate line between policymaking and daily operations. And I know I've had that conversation with some of you about, I know you really want to be involved. I know you'd like to sit in on staff meetings.
Sometimes it's just not appropriate, right? Sometimes there are employee issues that I have to handle. I'm always happy to keep you informed on those issues. But there is a delicate line there. And I always think to myself, you have enough to handle as a council member, and you don't need more. So I try to take things off your plate, not add them to your plate.
Thank you. Katz, I'll share with you and I share this with Casey whoever the city manager is, in my opinion, not just her or anybody. I always think the city manager is as valuable as one or two or maybe three of us, not four, because four rules the vote. But they run the entire city on a daily basis while we try to set policy based on the information that they're giving us. So the collaboration is extremely important. I'm gonna put one on you and one on us. I'll start with you. You're here. You're in the position. You've been here for six years. You've seen a lot of different looks. What can you do better?
Budgeting. I'll put budget and I mean, that's the obvious one. So that's the easy answer. And I will tell you, our staff and the department heads are already working on that. We are I'm asking them to make cuts to their operating budget for FY 'twenty seven. I'm also asking them to you know, we've had this we call it the bucket plan. It's really the capital equipment replacement plan. And I'm asking them to basically scrap that and start over. Because quite honestly, we have been complacent in funding some of those things and not really paying attention to what's funded, what's planned for, etcetera. So we're being much more diligent in that area.
And that is really important. I'm glad we're improving in that area. But a second one, and this has become very obvious to me, especially during this recent legislative session we have a state representative who lives here on Marco Island. We have a county commissioner who lives on Marco Island. We have a US senator who lives in Naples and a US congressman who lives in Naples.
We have a lot of political leverage right here around us. And I don't think we have done everything we can to maximize that leverage and to build relationships with them. And the building relationships with them, honestly, is the elected officials are your counterparts. And I always say I would encourage you to reach out to your elected officials because they're your counterparts. And they should show you equal respect.
But I should reach out to their staffs. I should have that equal relationship with their staffs. And I should know and have them on speed dial. I was able to do that with when Councilor Brechnitz passed away, to reach out to Senator Scott's district director. And she was very receptive. And I'm glad we have that relationship with her. She's outstanding. Unfortunately, we just haven't built those relationships with some of the other staffs. But I would like to do that. So that's an area where I'll do better.
All right, last ones. Your turn. You watch us. You watch us struggle on boats sometimes. You watch us clearly trying not to let any single person in the community down because you get they're your employer. They're your boss. Also, you earn those votes to sit there. And you are it is a character flaw to try to please everybody or not make the tough decision. It happens every now and then. What can we do better?
One of the things I learned when I was on city council was and this is hard but was to not make up my mind before I went in the room. So I know that all of you prepare for the meetings, which, thank you, was wonderful. You read the agendas. You do your homework. You come in prepared. But if you come in with a decision already made, you're shorting yourself, and you're shorting the public, and you're shorting your colleagues. Because what you should come into the room with is an open mind. You should have done all your homework and then say, I want to hear what everybody else has to say. I want to hear what my colleagues on the dais have to say. I want to hear what the staff has to say.
I want to hear what the public has to say. And then I'll make up my mind. And that's hard, because I know we all have our opinions and biases. And like I said, that was something I learned spending four years on a city council is just to come into the room and be open.
Thank you. Kel, please.
Right. Doctor. Lucius, it's awesome that you've been in the same stomping grounds that I used to live. Pacific Grove is a wonderful place. Now, the reason that I did not vote yes for you the last time, not because of your accomplishments. You are one of the most accomplished women I've met in my and I've met many. My issue has been and and you're working with me so well on that. The other day, every time we meet, every Monday is extremely transparent. You are dedicated. You're and you work to better yourself, like, daily basis.
And I really appreciate that. The other day when we had meeting, you opened the books for me. I asked every department how much money did every department have. So she opened them up. So how are going to spend them? So, yes, you are taking a different direction. And I am so grateful for that.
Thank you.
You have to also remember that a lot of times we have those set in our you said the don't come to the meeting with already preset decision. I never did that. I usually never do that. So I just want to make sure that when I'm a junior counselor, obviously. And when I hear that previous eight years or whatever, there were the issues, it gives me pause.
You know, you as a human being, it would give you pause, too. The mistakes that we have made, that we could have and I know it was not your chain of command. Trust me. I know military very well. So and my my concentration is that direction that you're going to take is extremely important to earn not just my trust. I trust you because your background. How can I not trust you? So but at the same time, our transparency, the money. We had a discussion the other day. I was very disappointed the $600,000 that we had to move when move the yes.
The storm water treatment that we took out of the budget. It was never an emergency. You brought it to us. It was never an emergency. All of a sudden, our public works director shows up. And, yeah, we need 600 more thousand dollars I mean, things like that really, really irks me. And the same thing when it happened with the annex building, you know, that changed orders. Things like I worked with contractors. I was a liaison. I know how both sides work.
I know how contractors make money. And I know how government makes deals. So things like those really irk me. So my concentration is not my trust towards you. The system that has been accomplished, the culture that for some reason, the past that I have been watching eight years, You know how many city council meetings I've watched? Oh my god. It's insane. So you are earning my trust in this department. I've always trusted you, but your direction is the right direction.
Thank you.
And I'm so proud of you. And I'm very happy about it. Thank you. I just want to make sure that transparency has to be number one. Everybody needs to know what's going on. And you said it, okay? You have to trust me what I do. Remember you said the city council you received as a message from? That's why the posit gives me, Okay? I trust you that you promote people. Okay. Fine. It's your job. I don't want to be doing your job. Trust me. But at the same time, I just want to make sure that remember CYA in the military? Yes. So you know the he knows.
Very well.
Very well. So that do you know that the performance reviews, the past performances, document, document, document. And that's all I'm asking because I want to see structure. That's what I want. And nobody has better structure than the military. So I just want to thank you. That's all. And just do not want to see little tweaks here and tweaks there. Just honesty, that's all I ask for. And thank you for being here.
Yeah. Thank you for that feedback. And it has been and it will continue to be a process. I'll just say that one of my goals for the organization is to be an organization that's focused on continuous improvement. We can always be better. We can always do better. We can always learn. And when we do make mistakes, to be fully transparent and share all of the news, the good news and the bad news, and take ownership. But I appreciate your feedback.
Counselor Goreler, I'm going just follow-up on you real quick. Counselors, you realize we are hiring somebody that is most likely going to outlast us. We're hiring the city manager for the next counselors. I like the way he used a junior councilor or newer councilor. Takes a little time. We have an expiration date here. If it's one or two terms, that's it. So you are trying to pick somebody you think is the best position for the city and work with the next council. Don't forget, this person is going to have to educate new councilors and work with them and manage up, as you so elegantly put it. It's a tough dynamic we live in. But with that, Counselor Gray, you're up.
You've been paid a lot of well deserved compliments. I'll try and focus my few last questions on. Three things have bothered me our identified lack of internal controls as an organization, our challenges in trying to accommodate and stick to policies and procedures in certain places. And I think that there are places we've at least identified that more policies and procedures have to be crafted or established. And those two lead into how well we understand the business and not getting surprised.
I hate surprises. And so from an anticipatory standpoint, the single biggest thing that's concerned me is we'll leave the storm water sewer thing there. I guess I'll dwell, because I think it's a good talking point, on the Winterberry Boardwalk. I looked at some of the history. I think it was built in 2017.
I think FEMA came in and reviewed it after the last damage and said it was modest or moderate damage. I use this one as a perfect example of, if we're going to try and deploy our taxpayers' capital as prudently and as responsibly as we can, when I heard the answer, we didn't even know the remaining life expectancy. This all fits I'm trying to group this all under how well do we understand the decision, how do we understand what the needs are, and what's the most intelligent, responsible financial path forward. So there's I do believe we've had gaps in internal controls. I do think we've had some gaps in policies and procedures. What's your reaction to what I'm saying?
My first reaction is to say, I owe you an apology. And no one else knows this. But early on, maybe the first week I became the interim city manager, Counselor Gray met with me and I think talked about an internal audit and understanding the operations. And I probably was too defensive. And he asked me, well, how well do you know the operations? And I said, 100%. Remember? And he said, 100%. And I said, 100%. I know the operations.
But I just told you probably twenty minutes ago, I thought I knew the job, but I didn't really know the job until I got in the job. And now that I'm doing the job, I realize it's not 100%, right? I'm constantly learning and digging into every department. And by the way, as the assistant city manager, I was responsible for IT, HR, fleet and facilities, and purchasing and risk. All the other departments, police, fire, public works, finance, water and sewer, all the other departments I was not responsible for.
So even though I knew what went on, I wasn't in the day to day operations. I wasn't in the details like I am right now. So I say all of that just to say I take back my statement about my 100% knowledge. And clearly, you already knew that. But let me speak to some of the other points you're making. Internal controls. Absolutely, I agree with you. This is one of the things our auditor brought up. To rectify that, obviously, we hired a new finance director. But even our new finance director isn't properly staffed and resourced to build that system that you're talking about, a system of internal controls.
It's not just having one extra body. It's building a system. So now what we've done is our current finance director, Carol, will become the controller. We have a new finance director coming in and a finance manager, which the purpose for that layer is simply to create succession so he can become controller when Carol leaves. But in the meantime, what that does is it provides cross training, and it does provide the cross checks and those internal controls.
So it starts to build that system. So I think making those new hires and restructuring the finance department will help to get to that, at least in the finance department. Same thing on the reporting. We are deficient on some of our policies, policies and procedures. The most obvious one that came out during our last audit is grants, our grant policy.
So we developed an internal policy of checks and balances, who's submitting what and who's checking what. And we're working on that. But again, I think it'll probably be another year before that system is really in place. So here's my point to you, is that my observation would be that in the past, when the city has faced a hurdle, we hire someone. And we think if we have that body well, if we just have a grants coordinator, or if we just have a public works coordinator, or if we just have another code person, or whatever it is, we hire a body, and we think that's going to solve the problem.
But we don't create the system in place to support that person. We don't do the cross training. We don't do the succession planning. We don't do the policies and procedures that go with whatever that position is. And probably now being more familiar with the whole organization, I would say we don't need the bodies. We need the systems. And I'm certainly agreeing with everything that you say and committed to building those systems, recognizing that it will take time and be a process. Thank you.
CHRISTINE Chair Palumbo, if I may just cut in. So there seems to be a glitch, a technical glitch, with the countdown clock. We're actually at eight seconds left. I apologize.
Well, we'll keep it fair with everybody else. We'll give you a little time because of the glitch. That's not your problem. So just give us five more minutes, if you don't mind. Way it's a little Steven, I'm just going to follow-up very quick. Systems, we built one in my little shop that I have and kids can train kids and we spend a lot of time building a system. But the difference is sometimes I just make a decision, buy a new cooler, don't buy a new cooler. I don't need three estimates. I'm not bound by a tremendous amount of passionate citizens questioning what type of studies am I doing, how long is it gonna take. At some point, we just make the purchase for good or for bad.
If it doesn't work out, make a new purchase. So I understand government is constricted by the the restraints of this the council and the votes that put us there and the citizens that put us there. I think you said it earlier, Steven, at some point, where does the analysis stop and the work just begin? And it's not really a question. It's more of a statement of that's the balancing act that I see. And the statement I wanna make is, I think you have an advantage. You've been here long enough. We had some great interviews with people. And wow, did I learn face to face? I learned something.
I made a mistake. Face to face was a lot more powerful than on a piece of paper. Learned a tremendous amount. But the one thing I did learn too is we had interviewees that have not been here yet, have not been subjected to the Marco isms of the way we do life here and the way we evolved and the way this island evolved. And I think that you are figuring that out. Counselors, quickly, any other quick question? And one last one if we have.
Let me give you the same one, given every one of the other candidates. It's your moment to toot your own horn. Why should we choose you as the permanent city manager?
I've been with the city for over six years. I know the staff. I know the community. I know the issues that we face. I think anyone coming in here as a new employee would have a pretty steep learning curve. As I've said, even over the last six months even having been here for six years, over the last six months, I've had a learning curve. So I can't imagine coming in cold to this job. But even more importantly than that, I would just say I'm committed to this job. I'm committed to the city of Markle Island. I love working here.
I think this is a great place to work. It's a wonderful community. We have a great staff who I want to mentor and support. And I want to support all of you and see your goal. You set out six goals for this year. And I'm determined that we're going to accomplish those six goals by the end of the year. So I hope you'll give me that chance.
Very good. Thank you.
Thank you. Thank you. Yasmus? Thank you. Public speaking, correct? Casey, thank you for your time.
Thank you.
And for going through the process with us. Let's call up our.
How many do we have signed up to speak? We have one registered speaker. I can almost guess who that is. Did I get it right?
Yes. And I'll have him sit at the table. Okay. So Mr. Balano, if you'd sit at the table, please.
Sit at the table?
There you go.
The mic is hot.
And we
will give you four minutes.
Four minutes sounds good.
Okay. First of all, let me see. I'm freezing my, you know, water off. Thanks so much for all the thoughtful questions that you put together. I mean, I can't believe three or four hours passed. It was really fascinating. I really appreciate it. I urge the city council to hire Doctor. Lucius as the permanent city manager. Excuse me, because I'm fighting a cold. Doctor. Lucius could have taken the easy route and accepted the job in November 25 when the city manager Mike McNeese stepped down. And counselor Rene Champagne proposed that she be appointed to the position. Having served as the assistant city manager under Mr. McNeese since March 2020, Doctor.
Lucius was more than qualified at that time to step in and take over. As just one example of Doctor. Lucius's grace under pressure and her extreme class, she refused to take the easy route and be appointed to that position. Instead, she told the city council at the time that she didn't want any special treatment and that she would prefer to compete for the position when it was posted. She agreed to accept the interim city manager position to ensure that the city maintained normal functioning until a formal search could be completed.
And since that time, Doctor. Ruches has performed at the highest level. And the city of Marco Island has continued to thrive as a community. Doctor. Lucius is brilliant. She's humble. She's approachable. And she's efficient. She also is a patriot and as a naval veteran who served her country for seven years as a US Naval Intelligence Officer and was a professor at the Naval War College. I feel that Doctor.
Lucius is an exemplary role model and leader and should be rewarded for her performance as both the assistant and the interim city manager. I recommend that you hire her for the full time city manager's position. And once again, I just want to thank you guys for the great job you did setting this up, asking really good questions, and really treating everyone, all four candidates with CLASS and with Dignity. Thank you.
Thank you. Other registered speakers.
All our closing thoughts, some by tomorrow at a certain time?
Yes, I would like them, if possible, tomorrow by end of day, which is 05:00.
Not if, counsels make sure that's when. We'll adhere to that.
And then also please remember that we do have this on the agenda for the May 18 council meeting to possibly discuss the next chosen city manager. Perfect. Counselors, any questions?
No. Thank you, guys.
Thank you Is
there any free beer around here? I just
want to thank you, Diana. You did a fantastic job. You you really arranged it well, and you distributed all the paperwork. And thank you. You you took a very good lead doing this.
Really? We're out of we're ahead of plan, which we can't pull off in a regular meeting.
And I agree with the for all entire staff. Any closing thoughts we need?
No. Just thank you all for being here today. This I know it's it's not an easy feat, but thank you so much.
Very good. Thank you. As workshop is adjourned.
Thank you, guys.
This transcript was automatically generated from the official public meeting video and is presented unedited. It reflects remarks made on the public record by elected officials, staff, and public commenters. Transcript accuracy may vary; view the original recording for reference.