Veterans Affairs Commission - Regular Meeting

Yes.

I pledge allegiance to the flag of the United States of America, and to the republic for which it stands, one nation under God, indivisible, with liberty and justice for all.

Thank you, Jeff. and get away with special aspects.

It's one of the key.

I don't know what to say.

Jim Walsner, community representative.

What's the whole district for? Community houses and regards. Joe, can you play a community representative?

Community representatives. Community representatives.

Michelle Ward, attorney at San Diego Services. Linda Grimaldi, District 2.

Lynette Engelhardt-Stott, deputy drug probation justice.

Dennis Betty Ford, special advocate.

Bethany B. That's our man, he's our agent.

Agnes Ramos, full employee. Do we have anybody?

Yes, we have Nancy's. Do you want her to talk? Nancy Wilson?

Sure.

Nancy, go ahead and unmute. Introduce yourself if you'd like.

Good morning. It's Nancy Wilson. I am the program supervisor for the club, the Older Adult Day Program.

Well, we're glad that you could join us from up there in the altitudes. OK, next order of business is the adoption of consent calendar. I mean, yeah, adoptions of the agenda and the minutes. You all have received these, and these employees have read them. As a chairwoman, I take a motion to please adopt these. Both of you. Well, you can set calendar. Was that so moved? Thank you. I'll second. Thank you. Any discussion? Seeing none, we'll drop your vote. All in favor? Aye. Opposed? Okay. We have now been adopted. Our first order of business is a public hearing. And the other day we were quite sure who was going to be presented. And this is on the escalation to the 24th, 28th, or 228th triple A plan. And so. I won. You win? You won. I'm struggling every day. No, I won every day. No, I won every day. You won.

I'm going to go ahead and

Over the public hearing, my name is the background and program manager of our agency on aging. Yes, man. Thank you. Organs are administrative analyst, you all know, most of us, and she has the role of a planner. And in that role. She's been hard at work at the area on the area and at least for 2627 And the purpose of this public hearing is for you to draft the area plan update and comment and feedback from the Commission on Aging. Holding the public hearing for the area plan is part of your bylaws. It's one of the purposes that the Board of Supervisors has established for this commission. I did pull together a PowerPoint and I'll try and make my presentation short today because we do have a very full agenda. So we started out just pulling together slide. I know you're all aware of this, but it gives you an overview of where we fit within the state and federal structure and what the area plan update is and how it fits within that structure. We are under the oversight of the California Department of Aging. And with the California Department of Aging and the statewide network of 33 area agencies on aging, we share responsibility for planning California's present and future long-term care needs as required by the Federal Older Americans Act and the State Older Californians Act. The Eldorado County Area Agency on Aging covers planning and service area 29, which is just Eldorado County, Eldorado. And it's a program of the Health and Human Services Agency. So we're one of many programs within HHSA. The area plan is a comprehensive four-year planning document that every AAA has to produce. Detailing plans to make... to make the planning service area as age-friendly as possible. This acts as our governing document for planning and budgeting for AAA older adult services and initiatives. The area plan update occurs three years out of the four-year planning period, and it's just our kind of update on our accomplishments for the last fiscal year and what our plans are going forward into the next fiscal year. The mission statement for all California AAAs is to provide leadership in addressing issues that relate to older Californians, to develop community-based systems of care that provide services which support independence within California's interdependent society, and which protect the quality of life of older persons and persons with functional impairments, as well as to promote citizen involvement in the planning and delivery of services. The Older Americans Act programs are covered by the various titles within the Older Americans Act. Title 3B is a group of programs that are determined by need-based assessments within the community. They include information and assistance, senior legal services, outreach, our YANA, your non-loan telephone reassurance program, Our seniors that are operations, transportation, and assisted transportation and ombudsman receive funding under Title III-D. Title III-C is senior nutrition. This is the majority of services that we're providing on a daily basis, and they're all funded through Title III-C. Title III-D is senior health education program. III-E is family caregiver support program. Seven A is long-term care ombudsman, and seven B is elder abuse prevention, of which some of those funding in that category are to support senior legal presentation. Slide number five, El Dorado County aging demographics. You see this chart every year. This data is provided by the California Department of Aging. And the data that they provide to us, we put into this area plan update. So you can see the changes that they're projecting for us between 2025 and 2026 is a slight increase in those categories. They're kind of small increases. With the biggest changes taking place in non-English speaking group, there's one group there showing a decrease in the number of population that was surveyed. I'm not going to go over this in detail unless you wanted to review it more closely. Then slide number six. is the social and economic needs of adults age 60 plus in Eldorado County. This is based off of 2025 data. And again, this is also provided by the California Department of Aging. You can see here the population that are 60 plus in Eldorado County, 65,000. And the state of California projects 9 million adults age 60 plus. So for Eldorado County, that's 35% of our population, which is higher than what you see in this state, which is 23% for older adults. So we have more concentration in this community. For the older adults that live in poverty, their data shows that 10% of older adults live in poverty in Eldorado County, whereas the statewide numbers are showing 15%. older adults living alone, that remains similar within county and state at 20%. And this other data is a little harder to understand because it doesn't represent the full population, but the state provided us with data that of low-income households in El Dorado County, the older adults that are housing cost burdened are 6% in El Dorado County versus 57% in the state of El Dorado. 60, sorry, 60, 60%. I'm not sure where I got it. It's still a six. Oh, okay. 60% in El Dorado County and 57% in the state of California. Thank you for clarifying. And then the older adults age 65 plus, they're estimated to have Alzheimer's and dementia is 10% in El Dorado County and 12% in this state of California.

So the 60% that are housing cost burdened, low income housing, what statistic on slide five does that correspond to? It does not correspond. I'm just giving you an overview.

This is 2025 numbers. So this is what the state produced us. But this is not showing, they show those who are living alone. I see. But they don't show the housing on the main slide that's included in the area. This is other data that ZV-8 provided.

Is there a way that we can get, that we can calculate what this household number is? Is this 100 households, 1,000 households?

We can reach out to the state and determine how they need that.

And that was the one, because that percentage is a little different.

It's not including overall, it's just looking at a smaller portion of the goal. So we can see if the state can share how they calculated that, but they don't have that further detail. Okay, yeah.

Because obviously what this calls to us is when we look at the WEMA numbers and how many affordable housing units are available, I mean, what the gap is. So that's kind of what I'm looking at. It might be useful for the other work. Exactly. Absolutely.

Thank you. And Yasmin can also share the... flyers that the state provided that has that information, but it doesn't show up on the calendar. Okay, perfect. Thank you. All right. And then going on to slide number seven, there are no changes to our area plan goals for 2024 through 2028. So we are still working within these same goals. I listed them out here. So we have outreach, which I know we have New staff that's starting to work very closely with for Lane and Data to improve the outreach we're doing in the community. We have availability and access. So we've been looking at expanding services throughout the county, especially in the surrounding areas that may have lower services available to them. Preparedness is one of our goals. We are aware of the impact of disasters and extreme weather situations and wildfires in our community and how that impacts older adult populations. And so in collaboration with the Commission on Aging, we are striving to educate, prepare, and provide resources to community to support local seniors to be prepared when emergencies occur. Volunteerism and community engagement is one of the goals in the area plan. So the AAA will continue to recruit and maintain a robust volunteer goal to support community engagement and then education and training. So the AAA will provide seniors with support and education to become effective caregivers. Slide number eight. Yasmin has identified the following six goals that are included in the area plan update that she's been working on. These are our accomplishments. One is the Senior Nutrition Emergency Meal Program. So we have purchased shelf-stable meals for distribution during extreme weather, wildfires, and disasters using Modernizing Older California's App funding. We were able to use some of those meals pretty immediately with the extreme weather we had in Alvarado County this last winter season. We got used to those pretty quickly. Self-scheduling of senior nutrition volunteers. The senior nutrition program has implemented a new process where they utilize whiteboards and they post outside of the rooms that seniors come into every day to grab their Home delivered meals to take them out to community to distribute them. And so they're showing now on this whiteboard the open routes that need substitute drivers. And what's been really great about that is now the seniors are coming in, they're writing their names on the whiteboard, they're reaching out to staff. So it's a lot less fun falls that we're making. So it's really streamlined our processes. They've got that implemented in Placido. We're working on making that available in South Lake Tahoe as well, because it's been a really good tool for that program. One of our accomplishments is we have a new senior shuttle. So we purchased a new all wheel drive minivans to replace a 20-plus-year-old van using California Department of Aging American Rescue Plan Act funding. So we're already starting to use that within the community. She also identified senior housing advocacy. So this is really, these next three are really showing the work that you're doing as a commission on aging because of what we report on in the area plan. So we have senior housing advocacy. Of course, you guys are doing amazing work in the community on advocacy for our seniors. And you continue to advocate for senior housing at many commissions, board of supervisors, and Alvarado County Mobile Home Task Force, as well as many other areas throughout the community. You're also working on outreach. Commissioner on Aging continues to conduct community outreach, developing relationships with law enforcement, community churches, and writing senior times articles. In addition, we have the final major accomplishment as the California Senior Legislature. Two commissioners over this last year were re-elected for CSL representation and they're doing amazing. So it's a really great update that you're able to provide to us every month on the work that you're doing. with the CSL. And then going on to slide number nine. And what we did here was just highlighted the service unit changes. So what we do in the Area Fund Update is we record on our accomplishments and then we make adjustments to service units based on what our prior year numbers look like, what the data was showing, how many people were serving. And so there's a lot of minor changes that you'll see when you look at the data, however, setting goals for the next year. But the major changes we wanted to highlight here is there's a change in abscess outreach, which looks pretty substantial, but it's a change from 5,500 units to 1,000 units, but it's a change in the state measurement definition So we used to be able to report on the number of people reached in a presentation in this specific category. We are recording it somewhere else, but this definition for access outreach is one-on-one client contact. So if If I'm engaging with somebody in the lobby, then that's a one-on-one contact, and that's what gets reported in this category. So you'll see a big change in that. It doesn't mean we've decreased our services in this area. It's just a change in what we're measuring and what these numbers reflect. Public information, similarly, you'll see a change in service units from 3,600 to 20. And it's a change in measurement from one contact to one activity. So it used to be we could count our senior times articles reaching 500 people in the community. And now we count that as one because it's one activity that's going on. So it's not a change in services. It's just a change in how it's being measured. Telephone reassurance, this is a good number to report on. This is a change in service units from 3,600 to 9,000. And what this is doing, it's really, it's improving the data that's going into our database. And so now we have a more accurate number. So the 9,000 shows what we're actually doing right now in this history here. And then the last one we have indicated on here, again, We've been short staffed for several months, so the services that we've been providing in senior health education have been reduced. When we lost Lori and then we lost Jordan in the following month, those services have taken a hit. Now what we're looking at is getting staff trained. So Denise and I are having some great conversations and she's having great conversations with her team. on how we get these programs back up to where they once were. And that really requires starting with training. We're working on a new agreement for bingo size so we can get our new program assistant, Eric, and Denise trained. providing those services and coordinating those sessions. And we're also looking at bringing back the powerful tools for caregivers. And we're looking at getting Denise and Erin trained on that as well. So we have the foundation we need to be able to get those matters back up where they used to be. So you will see changes on that. We used to also have an evidence-based Tai Chi class that we offered. Um, we've not identified a, um, um, new instructor for that. So we reduced our numbers for now, but it doesn't mean it's something we can't do, um, during the next review period. So really, um, what we're looking at is we're just going to beef up our, um, recruitment for volunteers. I think we had one person that was interested, but they were looking at, um, getting paid for services. And as you're all aware, all of our activities are volunteer based unless we have staff that are providing those services. So those are the major changes, but you'll see little adjustments throughout our service units and unit goals in the next year, just based on what current activities look like. And then going to slide 10. um this is where we can open up for comments or feedback anything that you want jasmine to incorporate um in the final um area plan update our next steps once we incorporate changes um will be that we will take this we will make the adjustments uh put it into a final document and then you take it before the board of supervisors They are on faculty and board, so they will be responsible for approving and adopting the final area plan ethics. So those are our next steps.

Pro Commissioners, any comments, questions? So we've got a few.

I have a question about the O'Grady County Community Demographic. So I don't understand the numbers as non-English speaking 26, it says 100.

Um, what does that mean? That is a lot.

Those numbers are those that they just still feel like us as the asset.

Um, you know, it is, you know, I've been, this is data that we have to put in there because it was provided by California department of aging. Um, I think in the time that I've been in this position, we've seen strange fluctuations in number without an explanation for it to really understand is this an error in capturing data or is there um is it something else um it does show in here that um we have let's see um it does show that there's a minority population In this report, that's 11,000, but of those, it is reporting 155.

So is it the state that gets that data, or is it our county that reports that out? This state gives us that data, and they're pulling it from census information.

What are their other services?

I think they're the American Survey for American Community Living. I think for 2026, it's an estimate, but it seemed very low.

There's a lot of things I look out for that, but it is just too low.

So if I look, I'm just trying to wrap my head around the access outreach number. So if we say there's only 1,000 contents on an annual basis, is that what that means? It would be on an So if I were to take 52 weeks a year, five days a week, that gives me 260 days. If I divide that into 1,000, that's almost four contacts a day. Does that sound right?

I think that it'd be accurate.

That's kind of what I'm trying to understand.

So when people coming in the office every day that might not be exposed to our program, we might go to any organizations making referrals to us. Okay. People stopping by in the lobby, us going out to other sites. We'll do a stand-up in Tahoe every Thursday. So if you need to contact us there, we're just sharing information with potential clients. Okay.

And does it capture all the client activities on the Older American Act, all those services? So like single legal, you know, all that stuff. Does that include those? Once you're a client, then that's not part of this particular number. Yeah, when you become a client, then you're counted with your program. Okay, so in as much as saving content, I.A. Oh, okay, so it's in here. I'm just trying to understand the value, too. all the time as a senior legally experienced person, or is it would that be valid?

Senior legal contacts would be reported for their program and the work that they're doing. If we have somebody come in and say, oh, I'm having this issue with this restraining order, or there's this elder abuse issue, if they're a potential client, We might be able to count them if they haven't received services, and then they would go over to Michelle's program for sure. So we would be counting them in two different areas if that's the case, because we're not being served yet and are trying to figure out how to access the services that would be there.

OK. That, to me, makes better sense. OK. Because it seems like there's a lot of things that the AAA provides services to. you know, for people who've been, it seems lonely.

So now that you've defined it then, there's plenty of other places. And you'll see a lot of categories in that area of the plan that look like they overlap similarly, and you really have to dive into the fine details to see what that difference is. The state does give us a day to day charity to help us outline better the categories that they have in their plan.

I, too, was astounded by the drop of 69% that are non-English speaking. And even more so when I noticed that the minority residents over 60 have increased 34% in the last four years. And you can't have it both ways. You can't have 34% more people and drop 69%. Because we all know that in Novala County, the majority of our minority people are Hispanic.

And we're doing a lot of work in the community as well on making our flyers and brochures. We're still increasing services for that population because it could be they're just not being captured.

I think I know what's happening. I know what's happening in our church. They no longer have functions. The Hispanic, I go to St. Patrick's, we have a large Hispanic population. They're no longer having to vent because of fear. So I think that's what we're seeing is they're there. It's just, they're not going to tell you. They're afraid to tell you.

And we're still increasing services that we can't serve.

Yeah, I mean, I imagine it's probably harder because they're not going to identify it rather than being with five years.

Okay, any other questions that comes from the commissioners? How about public comments? Nancy, do you have anything? Nancy is the only public on the call.

Nancy, if you'd like to comment, you can unmute yourself.

I mean, yes, I don't have any comments other than that was a great presentation of lots of information.

Very hard.

And I just have one comment is any submission wants to include any other accomplishments in this area and update sites for months that are noted. Now's the time to let me know.

I have a question then. If we do outreach activities, and I speak one-on-one to somebody in a trailer park. Sorry, mobile home living.

And I have a one-on-one conversation.

Can I report that back to you all as a contact? Or is that counted under your activity list as one activity?

as an outreach encounter because within that outreach encounter i contacted a individual or spoke with an individual um well that's the uses shop there um we do have the commission on aging outreach is a category in our database i'm not sure how beth has been recording those we've had ends in one area that i would like to look

closer at, because I know Jordan has been working with you to capture the outreach presentations. And I know you do far more within the community. I think Raven had great examples of, you know, having the home health care nurse and capturing her attention, which is giving her a potential referral. But for us, we're trying to capture everything we're doing and we're really looking closer at data to make sure those numbers are accurate. And sometimes we're finding there's glitches in our database, which is altering how to pull the information out. But if you're having those contacts or if you're having other outreach, you know, it could be unplanned outreach that you're doing. I would look at how we can capture that better. um and finding maybe a more simple process to do that but we i think we'll have to work together and figure out what the steps need to be to capture that data but that's a great question and that is something that um we've been talking about we all have those brochures we carry around in our card very good vocationally i will go hey wait i've got this for you yeah and i don't know maybe there's a way on pulling together even you know uh uh form through Teams that you can go in and update any time you do outreach or maybe a paper form so that you're just able to fill it out when you do it and then get it to Denise every month. So there might be an easier way that we can do that because you're doing great work and it would be really great if we can ensure that we're capturing all of that. That's a great question. Thank you.

So are we capturing outreach through the Senior Center in Hong Kong?

as well, or anything? If you're conducting outreach for our programs, yes. If you're doing outreach for seniors.

Yeah, we reach out to a lot of people through your programs.

And then we might be capturing them in other ways. So maybe we can look at that a little more closely.

Yeah, you'd probably catch it when you get to your . OK. Thank you for asking.

I did have a question also, and it shows my little bit of timing, but what about mental health inquiries or for the work being done on peer counseling? Are those numbers somewhere else?

They're not captured in what we do. It's not a separate program funded by Behavioral Health Services, in fact. So they're probably reporting on that site somewhere in the Behavioral Health Division. But where we might touch part of that is if someone reached out to us and said, oh, I need these services. I'm going through this crisis, and I really need help. we're making a referral and we're capturing that in the information and assistance data that's available.

That's reasonable, yeah.

Okay, I'll tell you one quick question. So with the outreach, with the data, does this count only for Illinois County residents?

I think we're there and somebody lives in and we talk to them about something. Does that count as one unit or ?

There would be one unit, but in our database we capture how many consumers we talk to.

So it would be the fair would be one unit and then the number of people would be 300. So we could have several like senior times would be 12 events. and 500 each time, so we would multiply. So somebody's from an area. It's okay. We still talk to them.

Yeah, so if somebody is at the fair and they, you know, they want to know, make sure that they know somebody, don't know, or whatever, we still count that. We talk to them. Okay. Let's try to keep our

comments and reports as brief as possible. It's a huge agenda for the day.

If we're done, we should close the hearing.

Pardon?

If we're moving on to the next item, we'll go ahead and close the other thing.

Oh, nothing. You can bring it back to us. You need to. Where's your name? Yeah, we can sit there a second. Oh, thank you. So the public hearing is now closed. Thank you for everybody who's listening. Reports. Chairperson, let's go ahead and start with Raylene. Do you have any contact on your supervisor? And is there anything to share with us? Well, I have contact with my supervisor. It's a very good one.

Well, George had his knee replaced, so he's been out of commission for a while.

And I don't have any brochures, so I can't go up to the fire people because they don't want a Xerox copy. They want the flyers. They're not carrying Xerox copies in an ambulance or the police cars. Thank you, Linda. I had a brief contact with my supervisor. And one of the things that she had noted is that some of the constituents in the outlying areas are receiving letters from AT&T, where they are, again, trying to close down landlines. And she put out in her newsletter a resource to contact AT&T to talk about that. She explained it was very misleading in that they say you can still keep your phone number, you can still keep your landline, but they'll send you a little box that will help you connect to the unit. The whole point of that being that because these people have landmines and they are many times in the areas, they won't have access to it. So she's bringing heads up on that. There's not much that we do at this point, but they're bringing heads up on it. The deadline was June of 27.

I would like to suggest in your next commissioner article submission for the senior council might be the information to share. whatever she's sharing because it might help some of her .

I have a question. Do they say that if you get rid of your landmine and they want to do whatever they're gonna do, how is that gonna work as far as like, I'm out in the country and I've been told I need a booster just for my cell phone. My cell phone doesn't work for anything. So I need a landline. Those details would probably be in the referral information, the web address that she gave on her newsletter. Yeah, because I didn't get a letter. Yeah, that's true. So those details are covered in the result of how they're going to do that on the results. This is their second vote on. Yes, as I sent it wonder for him. Thank you. And if they try to give you this beer drop, it is not garbage. Well, I agree that this is something to talk about. Those in the channel. Mr. The information was stupid. Oh, really? No. See, John, what, what briefly is going on at the city?

They're beginning to negotiate a lease agreement to the center with the speaker, which is your name. There. uh they had to postpone it because they're taking this birthday from here the last city council meeting that's starting to move forward and hope to help you complete that uh it'll enable us to do a lot more things up there and uh preparing to be in the smoke they have a lot of people in the fourth of july parade this year that's not it right now i hope that's great thank you john

You're doing good. You're doing really well, actually. Do any other commissioners have anything to report having been involved or whatever? So I do. So I, at the last meeting, had asked me to contact on the idea of that, about the opening of the district brief. So I did that.

And he was going to talk to the secretary figure out what to do about that vacancy, or to see if she had already done something.

So I didn't follow up because I've been gone for 30, since the end of May.

But I did that piece, so I don't know if there's anything else. I don't know if I've been in that spot or not.

No. No. So far so good. So far. Thank you. Thank you for doing that. I didn't follow up. You didn't follow up. OK. I have a couple of comments. So far from the initiative. Seeing that, let us continue to our guest speaker. And I just think that it is Michelle Ward, Deputy Attorney, Senior Legal Services. And this is We're really looking forward to hearing from you and listening to you too. So if you have any questions, or if you have any discussion, just let me know. I'm Michelle Lord. I'm the attorney at Senior Legal Services.

There's two of us, so I'm one of them. Some of you know me well. Some of you, I've not met you. So to give you a little background, I went to the George School of Law. I graduated in 2008 and did my undergrad at the University of Wisconsin in Madison. Go Badgers. And as well as law school, I worked at the Ballard Law Offices here in Placid Hill as a law clerk, then became an associate attorney there. worked there until about 2017, when I and have been at Senior Legal Services since then. In private practice, the practice that I did was primarily post-death administration, so probates, trust administrations. I also did family law. I did general civil litigation, contract law. It was a general law office, so we covered all sorts of different legal issues and which was great experience for coming to senior legal services where we also cover all sorts of different civil legal issues. So senior legal services, I'm just going to give you my basic introduction to senior legal services. This may be redundant, but anyway, go here. We provide legal services to people six years of age or older who reside in El Dorado County. That is the requirements to receive our services. Those are the requirements. There's no repeatable services. We do accept voluntary contributions from our clients, and we average probably somewhere between four and $6,000 a month in contributions. Our office, we're very busy office. We have two attorneys, one paralegal and one secretary. For me, as you saw, there's, what, 60,000 people, 60 years of age or older, and we're all eligible for our services. So we have a large clientele available out there. We did about, let's see, and that's the numbers. For 2026 so far, we have received on average 472 phone calls a month. We have scheduled about 145 appointments each month. And so to explain that, that means that of the calls that we got, we scheduled 145 appointments, but those appointments are scheduled over the next three months or so. We've prepared on average 124 documents each month. And we have seen about 154 appointments each month. So we are very busy. But we are happy with what we do. So what did we do? I did bring the percentages for phone calls by subject matter. So this is the report that I prepared. So far in 2026, about 60% to 70% of the phone calls that we receive have something to do with the state plan. About 6% have to do with landlord-tenant issues. 1% is restraining orders. 1% is scams. 11% has to do with real property issues. And family law. Family law is 1%. Debt collection is 1%. Consumer issues is 2%. So basically, about 70% is estate planning, and the other 30% covers a wide range of different topics that are civil legal in nature. So what do we do? The main purpose of senior legal services is to prevent elder abuse and to encourage and empower the seniors of El Dorado County to take care of their legal issues. I'll actually give you a little more information about senior legal, sorry, backtrack. Our primary office is in Placido. That's where we see most of our clients. And the first Wednesday of every month, I go to South Lake Tahoe and see clients in South Lake Tahoe. The second Wednesday of every month, I see clients in El Dorado County. I mean, El Dorado Hills. And the third Wednesday of the month, we see clients in El Dorado Hills as well. I go in the morning, and the returning goes in the afternoon. And in between, we have a fast meeting. So one thing that's fascinating is a great thing that Senator Little is engaged in. It is the Financial Abuse Something Something Team. And it involves Adult Protection Services, the DA's office, the Sheriff's Department, Police Departments of Platteville and South Lake Tahoe. Banks are represented in it. County Council is represented in it. and basically anyone can be involved in helping to address financial elder abuse. So this is a team of people that we meet once a month to discuss different cases that are kind of touching all of us or new situations that have arisen that might be coming towards all of us. So a lot of it is scams that have occurred or financial elder abuse that is being portrayed within one week. Um, and we're being together as a team to keep on top of those issues and, um, make sure that we're aware of what's going on and things like the gold scam. That's now huge, which I don't know that I would have heard about on the fast team. Um, but I'll talk more about that. Uh, so one thing that is really great about security laws that we do have these great relationships. with other agencies within the county to help support the seniors. We also are a gateway in some ways for seniors to the other senior legal or senior programs, because oftentimes they'll get referred to senior legal first, and then we will meet with them and find that they have other issues, other needs, and then we can provide information about the other programs that are available for them within the county. We get a lot of referrals from the acceptance office. And so that is usually the first entrance that they have in senior center is from a referral from the assessor's office to us to help them with some sort of property issue. And then we talk to them and find out. And they are usually shocked to see all the different programs that are available at the senior center. And they're happy to see that. So that's one of the nice things about Senior League was we can sort of gateway for the other programs. So the services that we basically provide, like I said, is to avoid senior elder abuse. The reason why we do so much for the state planning is because the state planning is incapacity planning and its elder abuse prevention plan. So by preparing the powers of attorney and the advanced health care directives and the single wills and trusts, we let people choose the agents that they would want to have to take care of them in the event that they were incapacitated. So rather than leaving it up to fate and whoever's going to, you know, apply to be their conservator, if something were to happen to them, we make sure that they understand the importance of those positions, who are good people to appoint in those positions. The adult child who lives in your house who has mental health and drug problems, although they're very close, may not be actually the person you want handling your finances if you become incapacitated. And so having those types of conversations with your clients when they come in, make sure they understand what the job is and who's the right people for that job and helping them to walk through that. So that can help in the long run dramatically in avoiding elder abuse. They also do restraining orders. So when people come in who have been financially or physically or psychologically abused by people, we'll help them to prepare their restraining orders and get those filed. We do landlord-tenant. The landlord-tenant, we do not represent large apartment complexes. That's not the kind of landlord-tenant law we do. What we do is we help seniors who are either tenants or being wrongfully evicted, which is not as often as the other one. The main one that we do is a lot of seniors that we see for landlord-tenant law have either, one, allowed a child to move into their home, and now that child is causing abuse in the home. The abuse is not to the point where a restraining order would be appropriate. It's just a bad landlord-tenant relationship. So helping them to get that child removed from the home. Also, a lot of our seniors here have a rental property that is like, you know, a granny flat on their property or one other piece of rental property that is a main resource for them for their income in retirement. and they get in a tenant who's not paying rent or who's causing damage to the property, and they need to get those people out. And so we help to evict those people as well. And so consumer issues, that's solar panels is the bane of my systems right now. I have so many clients over the years who have come in who have been talking to, purchasing, leasing solar panels. They're eight years old. They get a 30-year lease on mobile home that is not, it will never pay for itself. It will never reduce their PG&E bill by a fraction. And now they're paying for the lease of the solar panels. They're paying their PG&E bills and they're having to prove up at the end of thousands of dollars. And so working with them to try and figure out a way to get out of that contract if possible. Or get their money back or whatever. But the solar thing is, it is a big issue in this now. He has been for many, many years. There may use very aggressive sales tactics, they show up at your house on announce welcome and then miss you to sign a contract and the moment that not only Amy Dabbs, Alligators to pay for solar panels in 30 years. They also put a lien against your house and then you do not get solar panels off they then foreclose on your home. So it's a it's Amy Dabbs, It's a scam. And I know the DA's office actually has someone who is working on Amy Dabbs, These types of issues. now being prosecuted. So that's a really nice new step that's coming up. Because realistically, there's little that we can do. We can write a letter, and occasionally the letter works, and we can get them to respond. But the reality is there is a contract. They did sign it. So unless they're going to litigate to get the contract set aside, which may not happen, that's just outside the scope of what the legal is able to do with the staff we have. So we do what we can, but it's hard. But For financial elder abuse, about 60% of the estimated, about 60% of elder abuse is actually committed by family members. So scams, everybody wants to talk about scams. The scams are, that's the sexy elder abuse. But the reality is most elder abuse is committed by family members or it's self-neglect. It's someone who lives alone, who no longer has the, um mental capacity to care for themselves in the way they they need to be able to and so they are not getting the food and the um taking care of themselves with cleaning their homes you know hygiene that sort of thing um all starts to fall down their bills are being paid and they start to lose their power and they lose their phone and they lose their internet because they're not paying their abuse that occurs in our county. So having things like YANA, You Are Not Alone, and having meals delivered, and then having to see your legal as the resources, that safety net to catch those people. I know Senior Nutrition does an excellent job by going into the homes of people delivering the meals, catching these, and then getting those referrals out so that people can get assistance. Those are so important to our communities. family, I mean, it's so often it's an adult child or an adult grandchild who somehow becomes the caregiver of the parent and now gets access to their bank accounts and pays money from the ATM. We have a case in South Lake Tahoe right now where the adult child has taken over $500,000 from the senior and gambled it all that we State one. They have been at risk. And so, but those things happen in this county. And it's like I say, a lot of times it's family members. And the problems that we have is that the family members are afraid. If they report it, they're going to lose their caregiver. This is the only person who takes care of them. If they don't, if they report them and they go away, then who's going to care for them? They are embarrassed that they have, you know, been taken advantage of. They don't want their child actually arrested and put in jail, because people actually want their children arrested and put in jail. And so how to fix these problems without involving law enforcement. So in that way, Smear Legal can sometimes help. We write letters. I had one client had, to do your own estate planning can be very difficult to fix later on. And that's what we always advise people about. People try and make things easier for their kids. So while they're alive, they put their children on their bank accounts. And they put their children on their house, tied to their house. And that's going to make it easy. When I pass away, that will . Which is absolutely correct. The problem is that by doing that, you have gifted your house and your bank account to your child in that moment. And so if they want to, they can hang all the money out. And there's very little you can do to recover that. I spend a lot of time telling people, don't put your bids on out of your house. With a house, you put them on top of the house. If you're still on title, it doesn't matter. They can still force a sale. They can go to court, do a partition action, force the sale of the house, and take their share that was gifted to them out of the home for themselves. You then are left with half the value of the house. Your child never... contributed anything to the purchase of the house, but now they have half the value of your house and you are lucky about a house and only half the value of what you have to try and find a new place to live. So these things we want to avoid and that's one of the best things that I think that we do is to find those, we fix them. I know Malia recently had a client who came in, she had put her son on half the title, he had moved in, it was causing her lots of problems. She then turned around and put all of her other kids on titles of the house. And so what started, she owned 100% of the house. She then owned 50% of the house. By the time she was done, she owned 16% of her house and her kids owned the other portion. And Melina was great and got a hold of the woman and talked to the kids and got all of the kids to give their share back to their mother. So now the mother is back in her house. In the case I had, a client had put, he had actually gifted the entire phone to his child. He was no longer entitled to it. He had put his child on all of his bank accounts and on his car and on every item that he had. He then went into the hospital and went into rehab. And while he was in rehab, she assumed, this is his place. He says, she figured I was going to die. So she took everything. So she took his car. She took all the money on his bank account. and she basically told him that if he came out she was going to sell his little home and um and so he started a new place for her and so we wrote the letters and this um a lot of times he made a police report unfortunately there's nothing that that criminally that has hurt she is taking her own assets and doing what she wants with them um so civilly getting there's an argument that this was not intended as a gift and so that's that's what we come in and we do that as we send the letters and got her to uh get back most of the money not all of it but she had spent some of it and i couldn't get that back um got her to get the car back and got her to agree not to um evict him from the home she wouldn't transfer it back you couldn't get her to do that but she did agree to keep him in the home and um I told him if anything comes up, call us. We need to look at that one for him. But I mean, those are the types of landlord tenants and financial overview issues that we receive. We have great success stories. Like I said, you know, the lady getting all the money back or all the property back for that woman. I recently got Verizon to give all the money back from a client. This was a weird one. I don't know if anyone has Verizon, you should really check your bills. This man had gone in to get a new cell phone from Verizon. And while he was in there, they signed him up for two other cell phones, but didn't tell him. And because he was receiving everything through electronic, it was an electronic bill that received and the payments were coming automatically out of his account. He did not realize that they had done this. He then had several small strokes and so really had no idea what was going on. Was it checking his smells? And then his neighbor, after about two, three years, came in, started helping him pay his bills, discovered this, and in the end, he had four new cell phones and four lines that he had been paying on for two to three years. And so had overpaid by almost $4,000 over the last few years. And so worked with Verizon and client, and Verizon agreed to refund them the money. So that was a very nice thing. So we love those. I always joke that our letters are about 50-50% effective. And it's always a crap shoot. Going to court is always a crap shoot. But we at least are there to provide them with the information and assist them if possible. And so that's what we do for our elder abuse issues. For scams, once you have been scammed, there is nothing that we can do to help you really. I mean, that is a criminal issue, and it is beyond our abilities to assist. So what we do is go out into the public and give talks. And one of the talks that we give is on scams. Because basically, if you know about the scam, you are incredibly less likely to be a victim of that scam. And there are lots of victims of scams in Illinois. We have the romance scam where the person you know, hits you through usually online and online dating apps. Facebook is a great place where they online romance scams come in. And romance scams are not as common, but they tend to cause the most financial damage because they are long-term. They will work on these people for years and keep them on the hook for years. and they will end up losing hundreds of thousands of dollars to this romance scam. And they're also insidious because the person who's being scammed often is so emotionally invested in the scam that they refuse to accept that it is a scam. And even being told repeatedly that you are being scammed doesn't matter, doesn't matter that they interviewed these people, does not matter anything. They have manipulated victim to the point where they just know seriality there is a case in el grano family where the person had a million millions of dollars home in the bay area um got involved in a romance scam and he uh lost his wife they of course he uh lost contact with his children lost his home moved to el grano county ended up losing his apartment here was living in a um those containers shipping containers was looking at a shipping container um and was still sending and he had a fairly good pension um and social security i mean he had like seven to ten thousand dollars a month and was sending it every month to this woman who was going to be coming and um taking care of them and abs was involved he still didn't care The police were involved. Still didn't care. Everybody talked to him. He still didn't care. Eventually, he had some sort of mental incapacity issue, and he got put into assisted living, and that finally stopped it because he no longer had access. Because here's the part that people don't like, but it's true. As long as you're an adult and you have capacity, you can make bad choices. And so as long as you have capacity, if you want to give all your money to someone online, you can do it. And there's nothing anyone can really do to stop it, except for try and explain to you why it's a bad idea. But if you want to keep doing it, we can't force you to stop. If you don't have capacity, then there's all sorts of things that can be done. That's why we have these powers of attorney and your trustees, executive trustees, and conservatorships if you don't have those. Then someone can step in and find help. But as long as you have capacity and you're an adult, there's nothing anyone can do to stop you from making bad decisions. Whether you're 20 or 40 or 60 or 90, you're an adult, you don't need to do that anymore. But there are ways, but like I said, knowing about the scams in advance is what really helps to avoid being taken advantage of. So knowing that there are romance scams out there, that the person that you meet online may not exist. Just knowing that that's a possibility can keep your guard up. Knowing that one of the more expensive ones that we see too is the bad contract. So the person who shows up at your house and says, look, I see you need a new fence. We'll put a new fence up for you if you pay us $10,000. Here's my contract thing. And it turns out they're not contractors or they're just not. Usually they're not contractors is actually what happens is they're using someone's number or a fake number and nobody checks. And then they get the money up front and then they don't do the work or they get the money up front, do shoddy work, not the work that you asked for, that sort of thing. So having people Anything unsolicited should always raise a red flag. If you get a phone call out of the blue from someone, if someone shows up at your door, if someone contacts you by email or text, you should always, that should raise a red flag that this is something that you need to be more careful about and look into. One of the worst things that scammers do is they create a sense of urgency in you. that this has to happen now, and they don't give you the opportunity to step back and think. And there's so many instances where people, you've won the lottery, but if you don't give me the money right now, there's nothing that can help you to get this money. So you've won a billion dollars or $100,000 from this lottery, but we need you to pay the taxes on it. And so if you need to go to the bank right now, And you need to take out $10,000 and pay for this so that you can get $100,000. Or you need to go to Walmart and buy $5,000 worth of gift cards. I tell this so many times, and it still happens and it amazes me. Nobody accepts gift cards for man except for the actual place that you're buying the gift card for. The bank doesn't want you to buy gift cards to replenish your bank account. The IRS does not want you to buy gift cards to pay your tax bill. The sheriff doesn't want you to buy gift cards in order to pay a fine that you have. You don't accept gift cards as payment. So if someone ever asks you to buy a gift card for payment, you should absolutely say no. Never, ever do that. There's so many different... red flags that can come up. But the reason why people get sucked in is because the people who are the con artists are very good at what they do. And they prey on people who are at risk. The people who are alone. I mean, and they don't, not everybody they call gets sucked in, but if you call 700 people a day and you get one out of 700 and they give you $10,000, that's a good day's work. So, you know, They're not trying to catch everybody. They're trying to punch that person. And so they keep calling and calling and calling until they find the one who is in a vulnerable position, who's alone, whose husband or wife just passed away, who is having some of the gains of cognitive issues. And then they latch on. And they will stay on the phone with this person all day long, for hours, walking them through, getting them to feel, convincing them that something's wrong, Getting them to feel the urgency to fix that thing and then explaining to them exactly what the steps to do it. People walk into the banks with their computer and someone on the phone explaining to them how to get the money out of the bank. That is one reason why the banks are involved in the FAST meetings is because they need to be aware and they are learning and some know that when you see that, don't give them the money. That is a red flag. Obviously, but, but sometimes they do. I mean, we've told, we've talked to the stores all over the county about, you know, it's a senior is in here buying $5,000 worth of gift cards. They're probably the big scam. Don't sell them those gift cards, but it still happens because they get a new person in. And, or the person who's buying it is like, well, I've got five grandkids graduate. I'm giving them each a thousand dollars gift cards and they explain it and the person accepts it. And because that's what they've been told to tell the person when they get up to the cap. So I mean, we're all potential victims of, of scams and do one of the biggest scams. It's truly the makers, uh, scam report that I get. And I'm sure I had been a victim of it. is purchasing things online. So you purchase something online and it's a great deal. It's like this new sweater for $10, whatever, and you get it. And what you get is not what was in the, was advertised and you can't return it because the place doesn't actually exist. And that sort of thing. That is a huge moneymaker for scams. So even going on to a place like Amazon or eBay or whatever, and purchasing something, you are taking a risk of being scammed unless you know for sure where that product is coming from. And you really can't. So, I mean, it's just the world we kind of live in. You have to be aware that these things could be happening and being on your guard is the best way to do it. And I know you have prepared a handout about AI scams, which is a new, newer type of issue where They can impersonate people that you know, send you pictures, et cetera, of things that look real. That one is much harder. And I think that there's some good information in that. So I'm not going to go over it. But let's see. The last thing I will do, there's one other thing I want to do. I don't know where it is. It probably was around there.

And I left it with, what do you want to do?

Probably that thing right in your hand.

Yes. I knew it. Yes. So, just to give you a brief description of the most common scams that we are seeing. The distraction scam, that's where someone comes to your house, says, I see you need some work in the back. I can help you fix that. And while they take you out of the way, someone else comes into the home, flips around and steals stuff, makes them the door. The home repair scam I've talked about. The computer tech scam. Here's one. It's I am not that tech-savvy. I am great working on the computer. I know how to use software. I'm very good. But, you know, things pop up. I assume everything is scanned and closed. But I don't know. Maybe some people aren't supposed to be doing those updates. But, yeah, I mean, basically, somehow you're on the computer. You get a pop-up that says there's been a virus, whatever. Contact us. And then they ask you into your computer. And through that, they can get access to all of your information. The IRS scam. I haven't heard this one lately, but it was a huge one for a while when the IRS was calling everybody. They weren't. Someone was calling, impersonating the IRS, saying that you have taxes and if you don't pay them, you will go to jail. And getting people to get money immediately. The same thing with a lot of the threatening arrests. If you don't pay, you're going to be arrested. That's not a thing. The lottery sweepstakes, we see that one here fairly regularly in Colorado County, calls that if you won some sort of lottery or sweepstakes, you have to pay to get it. There was one family, the person was actually coming to their home once a week to get money that they, oh, well, you gave us $10,000, but unfortunately, there's been some more penalties, so now you owe $15,000. And this person had eventually given away all of their money. And this person was still coming back and harassing them. Grandchildren in trouble scam. Everybody is familiar with the grandchild in trouble scam. With most of these, the best way to figure out if this is true or not, because I would hate for your child to actually be in jail. All the kids, all the parents that we hit. all your family and say, you know, is Bobby in Mexico right now? No, Bobby's sitting next to me. Okay, now you know for sure it's him. I mean, you don't have to deal with the person you're on the phone with. Double check on your family to make sure they're okay. Sneaker scam we talked about. Investment fraud and exploitation. So, investment scams. These often come with a free lunch and an estate plan. And that is why I get very concerned about these. So, There are people who are selling annuities, selling investment opportunities, et cetera. And the way they get their customers is they offer, usually at a very nice hotel, they will be putting on a free presentation and they will be food lunch and they will prepare free state plans for you. And all the time they are doing the hard sell to get you to, take your investments or money, et cetera, and invest it with them. And buy annuities. Annuities, and I have nothing against annuities. There are some good annuities out there. But a lot of times, the ones that are being sold in these types of situations have a 20% or 30% commission. So you take $100,000 out of your lowly JP Morgan account, and you buy an annuity through these people and you've lost $30,000 off the top. So those are ones that, because they offer such nice things, free lunch, free estate plans, those are all great things, but they are really just hard sells to get you to invest with them. Identity theft. Identity theft is sometimes the result of these other scams. That's the whole point of them getting you into their computers to get your information. So they can take out credit cards and take out loans and things like that. The other ones that are most important that I hear a lot about that people worry about is the real estate scam. So I don't know who has been on the radio or online who has been scaring people about people stealing your home. But it's out there somewhere because I get a lot of questions about people stealing your home. So the reality is, if I wanted to steal all of your homes, I could do it really easily. As long as I could, I just would have to become a notary, which I'm not. Or I'd have to get a notary to get in on the scam with me. Because I know how to draft a deed, and I could forge your name and get someone to notarize forging your name, and I could transfer your house to me. Although it would be really obvious that I was the one who did it, because it went to me, and I would get caught in a minute. But, Stealing real estate really isn't that difficult to do, except for it's really easy to get caught if you're not doing it in a right way. And it's really easy to get set aside if it doesn't occur. What happens, the bad ones are where people are, what they do is they go in and they record a forged deed where you have transferred your property to someone else. Usually these occur on land that is not occupied, to be honest with you. That's the easiest way to do this. What they do is they go in, they get possession of property, and then they go and get a loan against it right away. I mean, that's the whole point of this. The land isn't the issue. It's to get loans against it so they can get the money. And then they walk away with all the money from the loan, and you, as the actual owner, are left holding that on that. So... The assessor's or the reporter's office actually has a new program now where you can sign up to have your property monitored. And if you go to the reporter clerk's page, you can then see that and sign up for it. It's free. Or you can just monitor it yourself. But I do like once a month, I go and check and make sure my property is still in my name. It's really easy to look up your property on the reporter clerk's page if you want to. I tell people to do that all the time. can hire some or you can pay for life block or something like that um the benefits of those programs are that um if you are if it does occur to you they will then help cover the costs of recovering the funds or any damages that you can do as a result of having been scammed um but it's an insurance policy so it's really how risk If you want to pay the money because you're that risk averse and afraid that if this happens, it will cost you too much, then that's a good thing. I'm not that. But that's a good one. And now the gold one, because this one's new. I don't even know what the scam is that starts it, but the scammers are now requesting that people pay them in gold. rather than gift cards and they are sending people like uber drivers to people's homes to pick up the gold they are sending the senior to the um the buy sell global place and having them liquidate their assets into gold and then having the uber driver come to the home pick up the gold and then drive away with it and um And it's really hard to recover that. There's no wire transfers. There's no serial numbers. There's nothing. I mean, you have gold. And so that one has been a framework. I know the FBI has actually created a sheet that goes out to all the places that sell gold for them to be aware of this potential issue. But it's happened at several times in the county that I know of. And so it's, like you said, it's a fairly new one. And so that's, Something to be aware of. If someone asks you to buy gold, you'll do it. I mean, not to give away. If you want to buy gold, you'll do it. But if you want to buy gold, then hand it to someone, a scooter driver, once to your home. Which I know, when we talk about these, this all seems so obvious. It just does. We joke about, you know, of course I would never do that. But the reality is that some people do, and many of us are at risk of being caught in these things. My husband got a call one day saying, that they were shutting on Verizon and that they needed to call immediately. And he said, you need to call Rex. I'm like, you're not even on the bill. I don't know how David did that. This is not real. This is a scam. But in that moment, he was, you know, concerned. We were about to lose our cell phones and would have called if I hadn't been sitting there going, what are you talking about? It doesn't even make sense. And so, you know, it's very easy to be caught. So, yeah. That, I probably have gone over my half hour. I don't know how much time I had. But I'm happy to answer any questions that you may have.

Hold on. Let's try to keep our comments to a minimum.

We need to clarify in your employer's office program for protecting your property, there's two options. One is free, and it just, they notify you if it's anything. And the other is a program where they monitor more stuff in a more active way.

Yes, and that costs. It's caused a lot of confusion because people have gone there and they can sign up. They say, oh no, it's a

down they're charging me yes because the free program is free yes yeah that that is very good yeah there there are two options listed there and one is free and one of those costs i believe it's a low lower cost that would be oh yeah it's tough it's very much it's but yeah there is a big difference between free and one that you're actually paying for um

As far as seeing the legal, do you actually go to court at some point and help people or is it more in the office?

So we generally do not do a full representation of people at one. We will prepare the documents. We will help you serve the documents. We will walk you through all the processes, but But if it goes to court, we generally don't. There are exceptions to that. Generally, if there's a capacity issue or some issue where I don't feel like the person is going to be able to represent himself in court, then we will represent them. It's not very often. Usually, I mean, our clients are pretty capable, actually. So once we've explained to them what they need to do and the steps, they feel confident going in and handling it. So it's fairly rare. There have been one or two cases, one I'm involved in now, that we are fully engaged in litigation because of the circumstances, but it's very rare.

Thank you. I just want to make a comment. I sent everybody a letter trying to explain the power of stories. And you can see in Michelle's presentation the actual power of each story to emphasize her point. And so this is something that we all need to kind of keep in mind when we think about trying to keep our programs and make a clear and convincing presentation. comments from the commissioners? Do you have anything? No. This was all good. I'm there.

This is great stuff. I just want to thank you guys for everything you do. This has been wonderful.

I do have a... Oh, and we do not have any public on the call. We have no public? No, Nancy has staff. Okay. Thank you, Michelle. Thank you.

I keep bringing my card and some. Right now, cheers to each other. Okay, we're back. Actually.

It's important to figure out how to get this kind of information that we just received. So we don't take it out to everybody, you know. Moving right along. This is your report.

Area Agency on Aging Report. I'm going to make this really brief because I know you have a lot more to go over and I took up a lot of your time already today. So I really have some South Lake Tahoe staffing updates that I'm going to make. So we're finally making progress with onboarding staffing. We have a new food services aide in senior nutrition in South Lake Tahoe that started this week. Her name is Esther Brozo-Aki-Tamos. She is off to a great start, and the food services supervisor said that she's already a great addition, and the team dynamic is stronger than it has ever been. So she's been a nice addition, and then on June 29th, we have a meal site coordinator starting. We have a lot of turnover in these positions, and we've had, especially the meal site coordinator, we've had One new hire that lasted just days, and then we have another one that lasted five months. So it's really been hard for us to onboard at that site. But we have Julie Classville starting on June 29. And we are also in the process of getting ready to make an offer for Program Coordinator at Ferris, and we're crossing our fingers and knocking on wood and hoping that that comes out well. And then we would have a pretty complete team, which I've not seen since I've been in this position. So that's really exciting for us. Our senior nutrition staff did pull together a flyer to support our volunteer recruitments in South Lake Tahoe. So I'll have Yasmin share that with the team. So it really details all the different positions that we have up there, something that we can leave up at the site as well to help with volunteer recruitment efforts. And outside of that, we've been busy working on the area plan updates and streamlining volunteer processes for the county. I'm going to go ahead and turn it over to Denise. I believe Denise had a quick update she wanted to make as well. Farmers Market is underway.

And so we have put out for next month the announcement to let everyone know as far as issuing cards out.

And then that will be, we're going to do it at our central location off of Spring Street in August the 3rd, 5th, 7th, and 12th. And in Tahoe, we're going to go up there on the 6th. And then we need to do an additional day meeting about that next Thursday as well.

We do have a phone call today at 4 o'clock to kind of finalize some things with the state and get some further guidance on some sort of things as far as the farm projects.

I think we're done. Thank you. Thank you. Thank you.

Yes, thank you. The Health and Human Services Agency report, I'll also try and read. July 1st starts our new fiscal year, which is, I guess, always an exciting time. That means the agency and the county is busy closing out the existing fiscal year, which ends in a couple weeks. The county is also being deep in the process for fiscal year 2016-2017, which starts July 1st. The budget hearing was held by the Board of Supervisors on June 9th. If you didn't watch it, it's available. You can watch it, the recording. And then the next step on the budget of the board is on September 22nd, after the fund balances are in, we know what the state is doing finally, then the adopted budget will be presented. And then the plan is on September 29th, The board will adopt that, the adopted budget by resolution. So we will be already in the fiscal year, but there's optimization for spending. So kind of a transitional time income budget. I wanted to mention that we did apply, HHSA did apply for a grant for senior nutrition. It was a one-time funding grant of TOT funds that the Veterans Affairs Commission has authority over. Um, and there, um, over years or, uh, uh, balance of TOT funds had developed, um, at the Alvarado Community Foundation. And so we wanted to be sure to spend that balance down, um, given that we are, you know, we're in tight budget times and want to make certain that if there's money out there, we're using it. So the Veterans Affairs Commission, um, authorized a one-time funding, a grant process, and we applied for some nutrition to help offset the cost of home-delivered meals for our homebound veterans. And we were approved for $20,000, which is great. And so we really appreciate that. So when you see your fellow Veterans Affairs Commissioners, be sure to thank them for that. We really appreciate that. That grant, because of the amount of it, doesn't go to board for it to be accepted. And so we have a 10-10 board date of August 18th for that to be accepted. So it's the process we go through, but we do have the grant that we have received. We won't cash the check until the board reads that. And then finally, I wanted to mention that we did apply to add some additional planning units to what we call MAW, Medi-Cal Administrative Activities. It's a federal reimbursement program. Yasmin is our lead staff on the MAW administration. And so kind of our agency and county, well, agency expert on MAW right now. We were only billing for public guardian to MAW in reimbursements. And we submitted for approval to the state and we were approved to add additional planning minutes. So we'll start coming for mom for older adult day services, older adult supportive services, senior nutrition services, as well as veteran services. And so those have been approved and approved for beginning to code starting July 1. So we're in the process of getting things set up for that trainee staff. There is a delay on that. It's about, it's a either long delay in reimbursement, but we'll start as soon as we can.

And so we're pleased to do that to help with providing additional funding for these services. And I think with that, I'll end this up. Great, thank you. Okay. Anybody have comments? many reports you're talking maybe no report um i'll see the legislation um um And it was filled with financial scams. And our meeting was held on the 28th. And we discussed the scams with the Atlantic Savings System. And we had a really good discussion. And the United Saving Secrets shared their updates on the current legislation. So especially, And again, we're following up, we'll keep following up on that. So I think we started something here with ESL. Another meeting we had was the meeting that I had arranged for the ESL . we've already expanded from confidential marriages. Very enlightening and wonderful about confidentialities, especially in our county. And most of all, you get that record. And so anyway, as a result, the individual CSL member who has put together a proposal. He's going to be invited to the County Court of State, obviously. And he's going to get together and . So they're going to invite him down, because they have to expand the County Court's . So anyway, we're going to go there. And so maybe we can, we also, she was there about 30 minutes ago. Oh, great. We can bring some of that already. So we will be out. So far, so far, we've done this. And you can see, you know, everything our six proposals. They're all integrated. And there's a couple that were kind of interesting that we provided support for. And that's 82037. It's interesting because assembly member Patterson, which is by the side of 18 under Fidelity, And then the mobile home parts, 82596, is family food housing programs. And then there's 82674, which is financial abuse and reception measures. And that was about involving the babies. That's what I was talking about. I had a hard time keeping up with you. Great, thank you. Okay, TAC. Our next TAC meeting is in September, but what I am going to be applying for is I attended the quarterly California Commission on Aging meeting last week.

And it was held in Sacramento. And what it was about was this was their meeting where they actually held a panel, four panels, and they called it a hearing. But what it was all about was addressing older adult homelessness and also addressing older adult supportive housing and the fact that older adults, preventing them from becoming homeless, and also what is special about their needs and the supportive housing that they need. So we had four separate panels. The panels range from actually a resident of a supportive housing, affordable housing program that was in Sacramento. They had developers that actually build this type of housing. And they actually had other panelists that were members of their own health and human services organization from Sacramento, the East Bay, Alameda County. And this is all available online. I sent an email that he asked them forwarded to me, which is a brief article that was published in the East Bay Times. If you just read that article, you get the gist of the hearing that was presented last week. It was excellent, really excellent. And there is a recording that I believe they made public and I'm hoping they provided the pre-presenter slide sets because they were very content rich, extremely great information. The other thing that they did ask the panelists provide was if you could have improvements that we should try to implement, whether it's statewide, locally, whatever. What are some of the lessons learned and the best practices that have worked in these types of situations? So there was a really great meeting. And they have actual people that are trying to improve the situation, have benefited from supportive housing. Again, storytelling to this commitment. If you have the opportunity, you can kind of look at the report and fast forward when you're not interested, but read the article that I circulated, that Yasmin circulated the other day that was sent to the whole commission. It's a short read and you'll get the gist of what the issues are.

Comments? Tina, thank you. Revenue share generating. Kayla's not here presenting anything. Janet, do you have anything? Right. Okay. Bylaws and policies and procedures. Part of us have been out of the area for a while. So there has not been a meeting, but we are going to schedule it in the next couple weeks. Yes. um and i've talked to me to uh develop outreach materials uh outreach material including uh information on stamps um Okay. Is this your order? I'm sensitive. Okay. Is this the time you want to hear us? I believe that. Is there not? There's another item. Let's go. Let's wait until then. Okay. Let's just wait for the whole thing. I don't think you know. Okay. This is a we met. Okay. You met. And we will hear more about it soon. Outreach meds. You all met too, Vince. I don't know if you read med books.

Well, yeah. We got to right here.

Yeah. So not bad. I've been gone for quite a long time, so I haven't done a whole lot. I do need to meet with Denise at some point and talk about how we can work together. So in about two weeks, I'll make some big plans that we can settle something in. That's it. We're good. Financial bug.

No, I'm just reporting.

I have a really thick book, a binder. I don't know where it came from, but it's like financial planning. I'm going to give it to you, but I don't have it. How's it proceed?

I said that everybody would be busy. I'll try to keep it short, though. We, Joan, myself, Tita and Raylene comprise your senior housing committee. And we meet every second Monday by Zoom. So during that meeting this month, Janet actually gave us a tip on co-housing and cooperative housing. I had no idea what the difference is, but there is a very big difference and it affects housing. So we looked into that. We also, Tita brought up It's called strongtowns.org. And they're telling you things you can do to make your town stronger. And so I looked at, pulled up a list of five things, and we're doing three of them. Things like doing more ADUs, opening up zoning, you know, or smaller places and things like that. So then the third thing we looked at was the Affordable Housing Task Force. got a tool from HCD, and it's for mobile home park. And you can literally look up now online, there's 57 mobile home parks in Illinois County, with about 3,000 residents. And as you know, a number of them provide mobile homes, especially public classrooms and things like that. So we were interested in that, and I sent it out there by email. You can actually look up the They have a list now. And I looked at this years ago when I was developing my nonprofit, trying to find owners and owners' contact information. They've got just about everybody. So you can see which ones are mom and pops, which ones are owned by corporations. So in light of that, we have developed a strategy with Housing El Dorado. Frank Porter attends our meetings because a lot of our stuff are aligned. And we're going to develop a letter to send out to all the owners, to everybody, all the parks, because we have a concern about parks being bought by corporations. So it's going to be a kind of get-to-know-you letter telling them that there are options, because once you put your parks up for sale, you're dealing with a broker. It's, you know, it gets out of hand. So you want to find the kids who no longer want to go to the parks that their parents had before they do that. So we're gonna, that's the data you can find all that. So hopefully that will help. Tina and I attended the MAST meeting at APS Adult Protection Services. And for those of you that don't know, I always forget what this stands for. I would do it over years when I was working. It's the multidisciplinary adult services team. So there's a lot of people in there do a lot of things. They got great speakers. You can attend in person or online. And so we were both at that on the 3rd. It's every three months to get together. And then Tuesday night, there was an event. It's called Engage El Dorado. I don't know if you guys have heard of this. You might not have. I made some notes. I'll read it briefly so I don't miss anything. But I attended the Engage El Dorado public meeting nights ago it's tuesday night in the planning commission chambers this is a grant-funded collaboration between the community foundation which is a big deal i mean it's the county community foundation the county housing task force staff local nonprofits community organizations and residents their goal is to develop informed community driven housing and mobility and when they say mobility they actually mean transportation When I read mobility, I thought, okay, I'm having mobility issues. We call it transportation, which is closely tied to what we do with housing. Recommendations rooted in authentic resident engagement, data collection, and cross-sector collaboration. This first meeting shared data that was collected since the project began in September of 2024. A second meeting in August will be an in-person workshop. The third meeting will be in September, where they will reveal their policy options and strategic recommendations for local housing and transportation issues to the County Housing Task Force and the Board of Supervisors. So at this meeting, we had Lisa Baker. She's well-known. And when I say well-known, I mean she has been commended by legislature. I mean, she's got a list of accomplishments. She knows what she's talking about. but she's a well-known local housing consultant who was hired under the grant. And she explained that they collected data, engaging residents across diverse geographies, income levels, ages, and lived experiences to better understand local housing challenges and priorities. And they processed a thousand online surveys and 60 in-person responses with a strong geographic representation. across the county. And then I had some notes, but I won't believe it. It was basically all of the percentages of the people that responded. They answered a number of questions. And so they're going to take that cheetah's focus, all this stuff. The next workshop is what they're actually going to look at. What can we do with this data? What does it mean to us? And what we're trying to do with affordable housing in the county. So good thing to come. Any questions? Yes.

Did you say 57 mobile home parks? Yes.

Yeah, that's not only the county, but the city.

I've been hearing that the federal government, I believe, is trying to put the kibosh on the corporations being able to buy individual homes, you know, like Like they're going with the trailer parks? Would the trailer parks be incorporated into that?

I have not heard anything about that, so I couldn't answer that.

It's been past week there have been comments coming out about that they're trying to stop those big companies from buying up the individual homes.

What do you mean individual homes you're talking about? Like you said, I'll buy your home cheap, those guys?

No, I don't think so. I think it's like what they're doing with the mobile home parks. It doesn't encompass mobile home parks.

It's residential. And this proposal is called residential housing. So it could be single family. The whole mobile home park thing is governed under a different agency. It's not governed by . But that bill, it does not encompass mobile home. My question is, is there no way to conduct that on both the state and federal level and see if there can't be a . Yeah, you can definitely advocate and express how mobile home parks are, in Alderaan County, an important affordable home you know, for lower income, not even lower income, for middle income people to reside in. But that particular thing does not encompass more or more.

I'll tell you what, if you want to send me some kind of link or something, send me what you're talking about, the name of it, So I could research it, I'll look into it, but I have no idea what you're talking about.

I have not heard anything come up on that. But it's not .

I think there's something though.

Yeah, there's something.

Okay, Jim, thank you. I've been leaving, so I think that she has to attend me as I'm trying to take care of myself. I did go to the Behavioral Health Commission meeting last night. We'll look forward to seeing you in the office.

It was me and Wendy

There were two programs that I didn't want to mention. The one that relates directly to seniors is the Home Safe Program. And unfortunately, this program, the funding has run out and it is no longer as of the end of this month. The other one is the Behavioral Health Bridge Housing Program, and that is running out of funds also. And it will sunset at the end of the year, 2027. There was so much last night that I came home in bed, so I didn't really have much time to process it. This is their agenda. It was pretty healthy. There's a lot going on, and you probably are aware of some of the housing through the mental health and all the other programs that are related to us, especially mental health, which is big. And there's there's funding for it so i'll have more hopefully next month. Okay, moving on and i'm finished business, I am number 26 dash 1076 the housing, the row only fair is starting today loves to Sunday, I believe. and We have people participating at the booth. OK. So you're all aware of that. Today is seniors day and kids. So if you're there, keep looking down because there might be a little more of them. Was that OK? Anything else regarding the comments. Please do stop by the Health and Human Services part of that. The next issue in accordance with Section 3.9 of the Elrond County Commission on Aging Bylaws, we need to create an ad hoc membership committee. It's going to be reestablished. And so we're looking, there are two vacancies now, potentially another one after the end of the year, depending on what happens on the election in District 3, 4, and 4. So I need to point People who might be interested with the wedding, maybe three. I would also like to sit down on that. Who all, is there anybody interested in, like, you'll be interviewing potential, but we also need to get the word out that we do have an aide, at least right now, a community representative position. And Jan's already talked, has already talked to Brian about appointing somebody, or at least getting some names. And if there are names, then they probably will come through us to interview and then send that recommendation to the supervisor. Who would be interested in being on this? And I would say I'm not. It's simply to be on the committee itself. It was what it was at all. And most of you. I mean, I could be on that committee. Well, for right now. Um, let's just talk to me. Hey, do you want to make a motion? And so, uh, I'm going to present that, um, I moved it, but that may be three different membership of those three, four new people. Great. Does anybody have a second? Sure. Anything more discussion? Okay. All in favor? Aye. Opposed? All right, that being done, the next item of business, my thoughts are an ad hoc committee to discuss the Board of Supervisors item number 19 that was presented on April 28 regarding Issues for the video on the health and human services agency and focusing on the budget. What action we take in terms of recommendations. And so This is okay.

Well,

their appointed committee who is interested i am anybody else this is special i ask you sure okay jenna um anybody else uh chair we're going to take a motion to resolve an argument circuit okay any more discussion All in favor? Aye. Opposed? Motion passes. New business. This one is, do we need to ask Jim to leave? No. That's your motion to approve the reappointment of Jim Mosner to the committee.

I assume I don't get the floor.

As a community representative, we will serve until August 30th, 2009. I mean, I'll say, Julie. I'll sign it up. Okay. If somebody said, you don't have any more discussion. I can't quite. No, I can't hear her. Okay. All in favor, please say aye. Aye. Motion carries. The next item is Bob, and I have asked Bob if he would be interested in staying on, if he would, for a term, a three-year term ending August 30th, 2029. I'm sure I would entertain a motion to approve Bob. So moved. Second.

Second.

Okay, got that. All in favor? Aye. Opposed? Motion carries. Gail is not here and I have not discussed this with her. So I have a motion to . Well, I don't know if she wants to or not. Well, I'll have another meeting with motion in spite of . I'm in close to the table with buddy. Thank you. Okay. Awesome. All in favor? Aye. Opposed? Motion carries. Last one. Okay. This is for the scam documentation. And who is picking me up? I am. All right. Great. I did that. Have you thought because it's my thing. Okay. We've been busy. And the committee outreach materials is pretty . So this was set up last meeting, and the committee members are .

And we discussed the most up-to-date community programs, and that was one of the focuses, was we have a lot of changes sometimes to our program brochures and that kind of thing. So we don't always know about it, So I met with Denise. We had a great conversation about it. And I think she and I are on the same page and come together to propose that she will be in touch with the programs, if they have any new materials. And at that point, when she has some, she will forward that information to the commission. And we will then be aware of what

was out there and knew for us with the training . Related to a scam?

No, related to anything.

Oh, what they said about scams. Well, this whole committee is different. All the people was assigned to update current literature distribution, bring outreach activities, including a scam. That was . No. who put this out. In fact, this was item 26-0908 on May 6th, I think. So, it was a bit different than what was presented here, but this is item 26-0908.

Anyway, we worked together on this, and I think at this point, we'd like to propose

that the clinician can serve a process provided information. And so doing what you can have, maybe 1% are recommended to work with us. So that's that part of it. And we can go on to the next part. Well, thank you. The chairs open to them i'm sorry emotion, I would think so i'm actually going to put them all at once. So anyway. That was what we propose. And i've been. awesome.

It's not included in the action item of the agenda. Maybe we come back next time and we add that as we say.

Yeah, I said there's two documents here.

And one document is AI, one document is another. Sam's document filled in the item. I don't suggest either. to approve the proposed AI for these schemes.

So that's just this one. That's what it says, but we have this other one based on the committee that we've had. And actually, we're going to stick to the one that we talked about.

And that I'll let Ron talk about, because that was his idea. So, the floor is yours.

Well, I'd like to I'll speak to the one page around the AI during scams. I think it's based on what we've heard today, also earlier, from our attorney, you know, the senior legal services attorney. The scams are very prevalent. And the newest and greatest things for the scammers is to develop something that looks authentic. And they do this you could name it, what they can do with AI today to make a video that looks like, you know, like a surreal thing with, you know, with your grandma, you know, as part of, as part of this vacuum that's here, you're being provided. And so I think that the, you know, getting the information out to seniors, certainly, but as far as we can reach to get to the seniors' kids also, so they're aware of what's going on in the court. This particular one pager would be highly appropriate in order to get it out to our trial audience. It's highly appropriate for an article in our senior times, which I understand that our, you know the uh the agenda is full for the remainder of the year in other words we've got authors that have signed up to put you uh to contribute an article but if there's some way we could fit this particular article into the senior time typically august i'm scheduled for and become That would be good. The other part of this, rather than having the whole article in the senior times, would be that you just take one of these paragraphs and have just a, if you will, a bulletin in the senior times without the whole article. In other words, how AI stamps work and just taking the voice cloning out and the video deepfakes out and included in, if you will, in one paragraph within, if that can be done by the editor of the paper. it doesn't go into much explanation but it provides something that someone may respond to and recognize and assistance getting out.

You might do it with everything first and then follow up with the next one.

Sorry. Yeah. Good point about a banner. I was trying to think of a name. A banner was just a paragraph in the senior college and I'd be happy to but to give that information out.

Well, you think, I mean, what I'm envisioning is sort of like a spotlight on scams, just to... That could be another headline.

Rather than a whole article.

Yeah, as long as you can have the whole article on later on.

And I'm signing up also every single time, so... I'm signed up also for senior time. So we have two opportunities right now that we're going to focus on scams and fraud and stuff.

Do you want to see your picture signed up? I don't know. Oh.

But I know I am. And then I do want to see the one-pager that Michelle's going to circulate to us. Because that could be, let's just put that in there. Because it's good size. It's already a one-pager.

I would probably take one paragraph

But one in each issue was a link to the whole article. So every, every issue that comes out has something about scams.

That's just, we could do a, you know, some box, you know, my place. Scams we should know about. So I don't have anything further than, you know, that's about it.

Before we make a motion, I want to say that I thought this was one document and posted both of these online for this because page two, wait, one, two, three also talks about AI scams.

So I I apologize for the confusion, but I thought it was going to be one document all about scams and just needed some formatting and rearranging to cover everything.

So my apologies, but that's what's been posted to Bill with this agenda item.

Well, the item says scams documentation as opposed to document. So that's good. So I don't know if that changes anything you're talking about, but I just wanted to know.

until it is one document.

Okay, so it looks to me like we are approving this documentation.

Page one. We're going to take the other one. What's the word on page one?

So on the agenda, it says scans documentation. So in my view, it's like we're proving this is the documentation.

Yeah, which is all of these things.

So that we're using the rest of this right here is to be used during outreach activities. This documentation. To me, that's what this says.

And also AI. And we heard the presentation of what's on here on the channel. If you then change to the world of this, it should be almost verbatim gave the information that is listed here, other than the miscellaneous one that if you are dealing with a corporation where you have to return equipment, you keep that receipt for a long, long time and keep track of everything because that may be the only thing that stands between you and being turned over to have financial problems. This is most of it came out in black and white, but working with the senior staff, this is what they would still make a little pass to approve it, but we would have, I'm concerned with the content and getting the information out to the public. Somebody else working with the senior staff and I would do it and do the marketing on how to make it more presentable and correct any, you know, any, the presentation of it uh spelling words whatever yes am i hearing that you wanted the second page approved by senior legal before it was distributed and then how you format it i don't think it needs that i i think i would like them just to be sure i have been putting in the packet that i give out um i have been putting in information from the seniors They go bulletin board on front. They gave me permission to do it. Jordan and Beth gave me permission to do it. I put in what you do when your spouse dies, what to do when a parent dies. And what you so nicely brought to our attention was really outdated information. So I have been adding that. And they gave me permission. They gave me a bunch of stuff to take home. I just stuck my own package. And also in that packet for your information is two sheets, one on Jordan, one on Jeff, that say what the senior center is offering and that they are available to talk to groups. The other thing in there is the senior center times, or the senior time, and also senior services and information like that. They gave me permission that I can print out those free documents at home on my computer. At the present time, my computer is really acting up, but I would like to be able to add this to the packet. It can be used any way you want it, but I would like to get this information out because it's exactly what Michelle was saying, only a little bit more. And what I have found and working with, because everyone, Rayne, Bob, John, Dita, AI, Chad, AI, and myself came up with these things.

And what I discovered in listening and doing all of this, Bank of America is coming out with things that you should watch for.

The homeowners came up with something you should watch out for and all the rest of it. But I think this is more comprehensive in that we are giving them information on what they need to be doing and how they need to do it for the police to file reports, websites that they can go to, and all of that stuff. So I'm asking if you have input, like you would like to have something added or something taken out, but I'm looking for permission to be able to use this in the past. I'm going to turn this over to the commissioner. I'm sorry to be so dense about this. But these are your packets. They're not something we all use.

You can.

What I'd like to see is a table of contents for your packet so that we can replicate them so that we have a consistent message when we're going out there. I think it's really critical that we are consistent in our messaging when we address the public. And so if you have these these extensively approved-ish packets, at least a table of contents that we can all relate to would be really, really important. And being that Beth and Jordan are not with us any longer, Denise has access to all this too. And that she has seen and approved and knows what it is you're doing because that's You know, I never really want to. Right. So if I, excuse me, I haven't gone to any churches or anything this year because I've been waiting. I was sure it was the brochures. And then when Jordan left, so I haven't. And then through you, you got this ball rolling, actually, by bringing this to our attention. I have here what I was going to talk about. I was going to read this. and within it is what is in my packet. Now I've given one to Joan and I've given one to Yasmin and that's what is in the packet and the permission that I have been given to do it. So perhaps we could ask Yasmin to just fly out an email that says what is in the packet to all of the commissioners or I can do it to you commissioners. It would have to come through Yasmin. You can ask them to do that because I put that in here because I'd have to be thinking, no, they all don't know. Now, one other thing, and I'll make this quick. In my response to going out to the churches, to the VFWs, to the Alps, the other places I've been to with these packets, the response has been, oh, this is, oh, I didn't know they had a senior times. Oh, look at this, which is, you know we went through some time ago whether i was okay getting a senior time subscription as a as a thank you for this or not we've already been through that i didn't no longer do it um but anyway their response was this is really good we can leave it here and i'm never going to read it the other thing was they looked at the senior services and said oh this is nice we know people that need this But when they started looking at the scam thing, even out of date, and the parent thing and the spouse thing, their eyes lit up and said, I'm thankful the person are going through this right now. I know somebody who needs this information. This person just lost their parent. This will be great information. So I don't mean to be pushy, but that's why I'm being pushy. Because to me, out there, and what I would talk to Denise about, is that if it's okay, Jordan and Beth did have a list of like, I think a couple hundred contacts within the community of greater parks because they have been sent out messages and the churches and the rest of it. And so there are multiple ways it could be distributed, but I really would like permission to put it in the back. And I think John, and Peta and Raylene and Bob and all of you commissioners for putting up with us because I think it's really important.

So this package that Debra has put together, it really speaks to a lot of the outreach and her communication with older adults throughout Illinois County. So in as much as it relates directly to the community we're trying to serve. We as commissioners should be able to have that just in our little pick pocket or point to a story or whatever and refer to that as a reference. But what I'm going to read into, this is something that doesn't have to be approved. This is something that's already available to the government, from the government. I attended a webinar sponsored by Senior Medicare Patrol. And they had the Western Regional Director of the Federal Trade Commission. And she promoted their website because on their website, ftc.gov, you can't get any more easier than seven letters in a period, six letters in a period. All this material as far as scams that are going around the country. where to report a spam, how to recognize the spam. It's available online. I have already gone through and have ordered five different pieces, 100 copies of each piece. And I'm going to circulate. Please return it back to me. These are the quality of the brochures that are available for free. I've only requested 100 pieces because I know I want to get ready for August night out. There's bookmarks on that. There's a brochure. There is a worksheet that says, who are my trusted people? Which is like whether it's family, friends, neighbors. What are my trusted phone numbers? It's your bank. It's who you contact for credit cards so that you can get an unsolicited phone call. or somebody knocks on the door, you can call your particular bank or service operator to ask them, are you canvassing the neighborhood and asking them to do something that feels weird or strange? So anyway, getting back together stuff, these are going to be available for the public when we do an outreach event. We're going to have it on our table in El Dorado Hills for August night out. And people can take whatever they want of these brochures, bookmarks, whatever, and take it home with them, whatever, take a picture. It's all easy to do. At a later meeting, I will walk you through the FTC.gov site. It's so simple, so easy. The landing page has it all, really. They just go further. But DEDA's document really speaks to how we speak to our communities. And it's all experienced problems that people within our community have experienced, just like Michelle presented to us earlier this morning. Right. And one other thing.

They had given me permission, and they had gone through legal and got the permission, too, for me to put these documents out at home. That's my contribution to the seniors is the three of them. The other things I take from, I pick up at the center. But something like this, I would print it out as I need it for the patent, so that the Board of Supervisors doesn't have to consider more, you know, where's the money going in budget types.

Well, again, this is already three to two months. And although I'm now just spending nine months. Right, and that's why the difference

be as to why i'm asking for this because i'm and what peter has we can get for free so i i like all this information uh i just think it's not as um like user friendly

It's just a ton of information, and it's all really good information. But I think we need to kind of simplify some of it and make it easier to read and easier to see where some of these things are. I really like this. I mean, this is something that obviously the government has put out. They've gone through really marketing and probably spent millions of dollars to come up with these.

But you see how simple this is, how to avoid spam? This is what we need to present to people. Exactly. How to avoid spam is simple.

bullet points, it's being able to read, it's not copying. It's fabulous.

And so I'd like to see something like this paired with this so that we take a lot of this out and we say, okay, I don't worry to scan.

that we have this right here, and then we have local resources as well. Those are, you know, but also, you know, the AARP bulletin, like, this is great because the AARP has put in their millions of dollars, and then we can kind of use what they've done. Personally, I think that this document needs to be cleaned up and updated a little bit. I think that's probably more than just a... But I really like this one to use in conjunction with that because it's very professional. And it's simple. You've got big thoughts.

They know their audience.

Yes. We don't want to overwhelm people.

Yeah. We have that as a suggestion. I just didn't bring it up.

Yeah, no.

I'm concerned. I'm concerned with the content. Somebody else, the staff working with the staff that knows how to do this, I guess you can call it marketing or merchandising or whatever. Yes, I sometimes write things like I think chop chop. And understanding that on my presentation, I was going to say, it will be working with the staff And I've already talked to Yasmin and she was telling me that, yeah, you know, I think it needs to be sharp and clear. And that's why I get it like this. Right. So, I mean, I have tied this all up in the end to what you want and, you know, in terms of emotions.

I heard two things, Joan. I heard

taking parts of Bob's first page and putting snippets in the senior times, like a scan spotlight, and then also taking Jetta's document and Bob's document and kind of combining them into one nice document that is going to be kind of formatted and spell checked.

Is that, am I understanding that? We have no motion. No, no, but is that the direction that I heard you guys show it?

It was. Well, we need to summarize things. And there are a lot of diverse things, but they all come together under one thing, and that's outreach. We have to have a consistent curriculum of these documents prepared, including the content that you have already established, which includes previously printed things like the senior text, and a page that has reference materials. So instead of adding how many pages came out of the government, that's a lot of pages. But we can put in the website and we can have a list of local websites also. So we need to build a curriculum for this. And I think it's important that it be concise and bulleted and consistent. So we need to build a curriculum starting with your stuff and starting with the scam stuff. And it's got to be done fairly soon. And because these are all current things and they can change instantaneously. Everybody who's got computers can get scammed one way or another. So it's a big project, but I think it needs to be done. And I would only approve it if we could do it that way. And so what I would want to do is say, okay, maybe this is wrong.

But if we look at the parts of it, it's not that long at all.

That's what the committee could do. We could still look at it and cite it.

And we could quarantine one full of it.

So this is something that I think is the basis for creating a document that we can get. That's what I'm saying. OK.

Oh, I just want to make one quick clarification that still works with us.

I'm so much about this.

I know that. No, I've been talking about that. So, unfortunately, It sounds like time is of the essence. Yes. However, our next meeting was not until the third week of August.

Could we take this in steps?

Could we take this, approve the content in here, because all the stuff we've been saying, approve the content, and then, as we've talked, as I mentioned, Michelle, your vet, and are willing to work with us to make it even by document, just format it to see the content, and then by the time we get that formality and we can bring it back to the table. When are the new senior services brochures going to be done?

I think we're still a few months out from being able to finalize this now that we have the new support.

It's been almost a year. It's not over yet.

It hasn't been finished for a year. It's something Rebecca was working on and had to go out to us when she went out on maternity leave. So it's been a few months that we had it, but we had a lot of staff input. She might have started it a while back and didn't get to the point where she was finalizing.

We ran out of them at least by, I think, after the fair last year. We ran out, yeah, we ran out a while ago.

So we had a um initiative underway where we're looking at updating all of our brochures and giving them a cohesive image so they look like they're tied together and ready so that thought wrapped up into this project but being down to staff we've had a difficulty trying to clear that one so that's the core document that the new service is built on and so it's really important to go out there we know but can we focus

pull us together, we're about out of time. I'm out of breath, but. Well, I think we just need a motion, so I'll make a motion. What is your motion? My motion would be to accept for now. Okay, ending now then. You can finish your motion if somebody wants to send it, but I, okay, what do you want to see? You want us to work with that? What is that? That's my question. What do you want?

Well, it sounds like maybe better to put it together quickly to come together. It really needs to be consistent with our banking. And how many is that brochure in order to know what

So it's their documentation. Yeah. So I feel like I feel like I don't want to put out something that is not, that doesn't fit with the whole picture right now. This is really good information. I just feel like it needs to be kind of updated. That's wonderful.

Okay. and Michelle for those who are knowing what's coming. And so if we would start working with them on the document, that would be consistent and compliant with the other documents rather than waiting for them all to come out and then figure it out.

So I didn't even need to find it now. I have a question. Are you, so there's a, if you're looking for this,

to be turned into another brochure.

It's more like speakers now. Yeah, it's for the missionaries to have as a guide.

Would I be helpful?

Because we have staff constraints and we have book lights as it is. I mean, someone needs to just pare this down. I think is what I'm hearing. And so I think it might be helpful or, you know, and I haven't, I haven't, I'm going to be honest, I haven't read them, but I don't know if it's, it might be. I made a motion. We created an ad hoc committee called the curriculum committee.

They will meet as soon as possible and sort this out, bring it back to the August meeting. We'll work with staff and by ourselves to pull this together and That's the Etihad Curriculum Committee.

That was a motion? That was. I second that. Thank you.

I point to clarification. What Bob has here, I took it to the main points and it's on the back. This is information that will give them what to do, what to examine, and how to go about. Where do you buy, where do you put these things? It's not that kind of information that I think seniors need. This only lists the proven scams. But this particular page has, there are people in this community that don't always have access to the things that we have access to. Linda's sitting out there saying she must always have cell phone activity because of that. There are other people that don't, they can't visualize. You can give them a statement and say, beware of this. But unless you can give them like specifics, they don't, their brain doesn't kick in to do it. So this came from Chad. when I ask them specific questions, they're exactly what you're going to get are involved. It's exactly the scams from John. And so that's my reasoning for the two is because I feel that there are enough people out there in the community that don't always have the same access to information and don't always look at things the same way.

And I'd rather be able to put the two sheets into the thing based on how people react to information.

I think that we recognize there are different types of learners in the world, and this curriculum, we can't even take that all into consideration.

Okay, there is a motion on the floor. I think that we need to kind of focus on that motion. Is there any more discussion?

Can you read the motion?

The motion is to create a curriculum committee. Is there any more discussion on that specific motion? None being said. Well, I've got one. It sounds like it's indicating what Jen has already proposed. And that is, and what we've already set up. is this document is not the planning one this document is intended to be the fact that would be contained not in a brochure not something that's marketed the same as their exam will be like the ones that that uh legal already has like what should you which is just a printed sheet um the five stamps I'm sorry, I have to interrupt you because we're adjourned. I know, but I would like to, you said to talk, so I'm opening up for discussion. Discuss the notion of something. Why do we duplicate it? It's the duplication of what's already done. The discussion is to just create, and they won't decide about anything. Okay. Any more discussion of All in favor, please say aye. Aye. Opposed? Okay, the motion passes. There is a motion to . Wait a minute. Just sort of further the motion that Jill and I were coming. And then for the chair. And chair. Absolutely. And we'll work with staff as necessary. Thank you. I'm not sure what they want to do. I'll tell you, they're terrific members. No, you just can point to me. Oh, OK. They're pointing. OK. Jill. Jill. Jill. Why am I not? Julie. Julie. I know. I'm going to call Jill. All right. Okay. The only final thing is to appoint a person to sit on a high-cap advisory coordinating committee. I think there's really only one member who is perfect for that. Is that the emotion? Created for the very last steps. Contract coordinating. Oh, a commission to go to the high cap. The chair has appointed Raylene to the evening. Congratulations. We are not, they're dark in July. There's no public, right? Okay. We're in July. And yeah, I know that there is a title yet. But anyway, we need to get this program . And I have no problem calling a special meeting if there's a really strong feeling that needs to be approved before. So, yeah. That option is okay. And one issue special to even to approve whatever it is that you want. Question, does this mean that our last round is no longer? No, it's over. No, I don't see that you'd be doing a standoff with what it was about. So that's what this committee came up with. So that was the document. So if we're not accepting that one, this committee was done. What else are we going to do? Which committee board document? I think the one that I think was trying to refer to, actually, was started in May.

And I think the board asked for a scan. For May, it's broader than just scams. There's a board item, the commissioner's agenda item that was approved in May says, the commission has to do well to create an ad hoc committee and assign commissioners to update the current literature distributed during the outreach activities to include the most up-to-date information regarding the scams occurring in our community. So I think that still exists.

So what are we going to do? Where do you get it? Pardon me.

So we're just, we're just making sure that this is kind of the big end with the branding of the convention. Well, again, I'm positive a little bit.

It does sound like it does. It's all flat.

It sounded like in May it was everything to include in States AI. So it's much more. But now you have a thing for the AI.

No.

And I need to go. I'm sorry.

No.

We'll do it.

Anyone agree or not? Okay. All right. We'll do that. For National Night AFCO, El Dorado Hills is going to have some getTC.gov material that we got for free. And I will send a follow-up email once we get that thing from Rochelle that we'll point them. you know, that I'll reply back for other commissioners, go to that site and request brochures from your own community. It's all free. It's all free. And if anybody needs help, they can call me and we'll do a share on Zoom or whatever. Are you going to open it up next? There is a big response for this.

There is no, but we need to just kind of, oh, yeah. So rather open for it. How about comments? Seeing none, we will entertain a motion to adjourn. Motion to adjourn. Second. All in favor? Aye. Second. All right. Let's go.

Would you all please give your names?