Environmental Services Commission - Regular Meeting

Thursday, March 5, 2026
Transcript
Video
Agenda

About this meeting

Government Body
Environmental Services Commission
Meeting Type
Environmental Services Commission
Location
Bellevue, WA
Meeting Date
March 5, 2026

Transcript

430 sections (from 487 segments)

0:43 – 0:550

Good evening. It's 06:30, and I'm calling the March fifth Environmental Services Commission meeting to order. Start off with a roll call for the commissioners. Commissioner Letterman? Present. Thank you. Commissioner DuPertis?

0:571

Present.

0:580

Thank you. Commissioner Hainosh? Present. Commissioner Laxon?

1:042

Present.

1:050

Commissioner Margolis? Present. And commissioner Tyson?

1:083

Present.

1:090

Thank you. Welcome to the March fifth Environmental Services Commission meeting. We will start off with the, agenda. May I have a motion to approve the agenda?

1:204

Move to approve the agenda.

1:220

Thank you, commissioner Letterman. May I have a second?

1:245

Second.

1:25 – 1:450

Thank you, commissioner Hayash. Are there any changes or modifications to the agenda by any of the commissioners? No. Hearing no objections, the agenda is approved as motioned. We'll first move to the oral and written communications.

1:46 – 2:180

Oral and written communications are now open. Remember that there is a three minute time limit per person and thirty minutes total per meeting. Public comment shall be limited to matters relating to the city of Bellevue government and to subject matters encompassed within the power and duties of the commission. Persons participating in commission meetings must not engage in speech or conduct that disrupts, disturbs, or otherwise impedes the orderly conduct of any meeting. Disruptions may include and are not limited to failure of a speaker to comply with the commission bylaws concerning public comment.

2:19 – 2:360

Joe, are there any written communications? There are no written communications. Alright. And we have two members of the public registered for oral communications. I'd first like to invite Wendy Welker.

2:434

Thank you. Good

2:48 – 3:106

evening, commissioners. Thank you for having me here tonight. My name is Wendy Weicker. I'm the municipal services manager for Republic Services, and I just wanna, thank you for your time in reviewing the upcoming solid waste procurement process the city is about to go through. My company has been your service provider for many years, and we're looking forward to submitting, significant and, competitive proposal for for this process once we get there.

3:11 – 3:376

In the meantime, just wanted to tell you that we are proud of our service record and proud of our safety record in the city of Bellevue. We have the, least missed pickups, in the history of the time that we've been serving the city. Our operations are flawless. Our Net Promoter Scores, which is a third party survey that we do for random sampling in Bellevue residents, is excellent. That means most of the people who make the response say they would recommend us to their, neighbors and friends.

3:37 – 4:316

I also wanna say we're proud of our customer service. Any inquiry that comes in from our residential and commercial customers, we respond to within twenty four hours, reserve the the need for people when they need vacation homes, replace bins, respond to when they have a late pickup and they need us to come back because they didn't put their carts out. My team takes their commitment to service absolutely seriously. And we're proud of the work that we do with the city on the pilot projects that I think you've heard a little bit about from, my staff counterpart at the city here. In our community engagement, we're thrilled to take advantage of every opportunity we have to talk to the customers and community members that might want us to do some tabling around how to recycle right, how to conform with the organics management law, or just hear what's going on in the industry around recycling, whether there's a problem with the glass market or how to help, customers, do the right behavior with their recycling when they're not sure what to put in the blue bin.

4:31 – 5:036

Because recycling can be simple or complicated, but all the materials we buy every day, it's not clear sometimes what goes where. So we do our best to do all the education outreach we can around that front. So with that, I just wanna say when you think about Republic, I hope that you'll think about reliability, affordability, sustainability, and innovation. We're doing a lot at the national level too around building polymer centers that take plastic and keep it in domestic markets here rather than overseas. We have an EV fleet deployment that's happening in several cities around the country.

5:03 – 5:246

We'd love to bring that to Bellevue. Not every company can do that, so I don't expect it'll be part of the standard RFP. But it's something we can certainly talk to as part of the process down the road. And I'm here then again just to say thank you so much for the partnership we've enjoyed for all these years, and we look forward to being an absolute competitive respondent to the RFP when you guys get there. Thank you for your time.

5:300

Alright. Next up, for oral communications is mister Zimmerman.

5:50 – 6:307

Yeah. Oh, my name, Alexander, man, and I come here not for you because you look to me like a dirty and Nazi bastard. Yes. And I explained to you why. Number one, it's not too much comfortable. Yeah. Why you don't show us faces? I spoke about this for many year, and I spoke from Tacoma over at 5,000 time. I speak every week approximately five, ten times everywhere. You only one who don't show us faces. Why? Why is this trick with this screen? Are you freaking a real Nazi Gestapo fascist bastard? Why you don't doing this? You have sense?

6:30 – 6:587

No. You're doing this and nobody everybody quiet. Maybe you meant to be sick with Down syndrome. Twelve year ago, council cut us right freedom of speech. Yeah. Stopping. And I speak in Bellevue from '96 for thirty years. So twelve year ago, they stopped and says because Alex Zimmerman bad boys. You can find this in Internet. Yeah.

6:58 – 7:217

This meeting. So right now, they cut this to thirty minute and 10 people. So right now, 150,000 people in Bellevue cannot speak because we have one dirty boy, Alex Zimmerman. What does this mean? Who are you? And I talk about this to every committee and everybody quiet.

7:218

Why are

7:21 – 7:487

you quiet? Because you dirty Nazi bastard. People with Down syndrome. I'm not too much sure about this. It's number one and number two right now. We have a new mayor right now. More Mohammed, Iranian Muslim with dual citizenship. And I cannot go inside because he give me trespass for six months support. But mayor Robinson yeah. Absolutely.

7:48 – 8:317

So my question right now, very simple. When Iranian come to meeting council and talking about freedom for Iranian Muslim, why Iranian Muslim mayor don't give freedom for Jew like me? Can you explain to me what is going on? A mayor from Iran who only 10 here I'm so sorry. I'm forty year here. So gives right speak for freedom, Iranian Muslim. A pure bandita anti Semite. You know what this mean? In Alexander man, poor poor old Jew cannot go for six months. Who can answer me?

8:32 – 9:017

What's going on? So viva Trump. View a new American revolution. Stand up, slave, and happy cow. Guys, stop enacting like a dirty, damn Nazi bastard. Thank you very much. Oh, yeah. I'm sorry. It's very cut for me. Move it. I'm so sorry. Oh, I know the day.

9:04 – 9:210

Alright. That's the all everyone who's registered to speak. Would anyone in attendance who hasn't registered like to speak? And if you are attending remotely, please use the raise your hand function in Zoom. Or if you're joining via phone, please press 9.

9:239

We have three attending remotely, so I'm just gonna give them a second to see if anybody

9:280

Alright.

9:40 – 9:540

Okay. And I understand council member Newhouse is not able to attend today, so we'll move on to any staff reports, Joe.

9:55 – 10:089

Just touching base. The boards and commit, commissions appreciation event is scheduled for Monday, May 11, the that evening from six to eight. So if you can get that on your calendars, we'd love to see you there. And that's it.

10:09 – 10:200

Okay. Very good. Thank you. Next item on the agenda is the approval of the 02/05/2026 meeting minutes. May I have a motion to approve those minutes?

10:214

Move to approve the February 5 minutes.

10:240

Thank you, commissioner Letterman. May I have a second? Second. Thank you, commissioner Tyson. Are there any changes or modifications to the minutes from any of the commissioners?

10:37 – 11:200

Alright. Hearing none, the minutes are approved as motioned. We have no unfinished business, so we will move into the next section of our agenda, which is the new business section. We have two items on the agenda. And just to remind the commissioners that after the staff presentation, we will they will be seeking motions from the commissions to make recommendations or concurrence with the items that they are presenting. And so that will be what we'll do tonight for the solid waste contract procurement and then later on for the policy options to expand the utility bill assistance program. And first up is the solid waste contract procurement.

11:26 – 12:1310

Thank you, commissioners. And just give us one moment. Okay. Thank you for your patience. Good evening, commissioners.

12:13 – 13:0610

Tonight, John and I will provide an overview of utility solid waste contract procurement process focusing specifically on key objectives for developing the solid waste services package. With our presentation tonight, we're seeking the commission's feedback and concurrence on recommended objectives for developing the future solid waste services package. And although it's not explicitly stated here, we are also seeking the commission's concurrence on maintaining existing weekly collection service levels and embedded rate structure, which has served the city well over time. So you'll see that coming through in the presentation, and we'll touch on this again at the end. From an agenda tonight, the presentation will include a high level background on Bellevue's current solid waste services, rate structure, and contract terms.

13:06 – 13:5510

We'll also review the anticipated timeline for completing the contract procurement process as well as review the recommended objectives to inform and guide services package development. Although we have an opportunity for discussion on our agenda, as you can see identified, to to discuss the objectives, we truly welcome any questions or feedback throughout the presentation at any time. And then finally, you see following the commission's action this evening, we'll briefly cover the next steps in the process. This slide presents a high level background and overview of Bellevue's current solid waste service schedule, rate structure, and contract terms. Looking first at the service schedules section on the left, it's important to note Bellevue's solid waste services include garbage, which is your gray container, the recycling, which is your blue container, and compost in your green container.

13:55 – 14:4010

There are currently more than 30,000 single family residences receiving weekly collection and about 2,000 multifamily and commercial properties with varied collection schedules. Moving to the rate structure section in the center, our current contract charges are based on the size of garbage service, meaning the more you throw out to the landfill, the more you pay. And this creates an incentive to reduce waste and maximize recycling and composting, which are services that are embedded in the rate at no additional charge. The contract covers all operational elements of solid waste services except garbage transfer and disposal, which is provided through a separate agreement with King County. The costs related to King County services are passed through via the solid waste contract and make up a about a third of the contractual cost.

14:42 – 15:2210

And finally, looking at contract terms on the right, the current contract began in 2014. It was extended in 2021 and is now slated to expire on 06/30/2028 after fourteen years of service. Currently, our community collectively pays about $37,000,000 for these services each year. And before we move on from this slide, I I would note that the weekly collection service and the embedded rate structure that we noted here are two existing elements that we do intend to maintain in a future contract. And although it's not explicit in our requested action of concurrence this evening, we would ask for the commissioner's concurrence to maintain those elements as we develop the solid waste services package.

15:28 – 15:4910

The RFP process hold on one second. Yeah. This next slide provides a high level timeline for the solid waste contract procurement process beginning with tonight's ESC meeting on the left. We're seeking the commission's concurrence, as we've said, on the objectives that will inform and guide development of the services package. The services is what solid waste vendors will bid on.

15:51 – 16:2310

Following ESC concurrence, we'll bring this to the city council later this month, as you can see, as part of a study session on March 24. Moving further to the right, the RFP process does require a few months after we develop the services package. The RFP process itself requires a few months to receive, evaluate, and score vendor submittals. And by November, we anticipate returning to the ESC with an update on the RFP process. That said, we are mindful of additional opportunities to update the commission prior to November, wherever possible and appropriate.

16:25 – 17:2210

We anticipate seeking the city council's decision on an apparent successful bidder in the November time frame, at the as you can see in the council meeting RFP update there on the right, with an expectation to award the agreement in early twenty twenty seven, and that should ensure sufficient time to prepare for future services before the current contract expires in 2028. This next slide identifies our key objectives, which will inform and guide development of solid waste services package that vendors will bid on, as I said. These objectives are all considered equal in priority, and we'll briefly cover them moving from left to right before John reviews them in greater detail. Looking first at alignment with best practices, utilities fully intends for the services package to align with various regional and national best practices. Utilities will also ensure the services package complies with state laws, local policies, and plans that are relevant to future solid waste services.

17:24 – 17:5910

The next objective to the right is to be responsive to community needs. Utilities has used multiple methods to engage the community, and we'll share with you the themes and priorities from their input that we received. And then finally, on the right, you see the technology, exploring technology and data. And it's just important to note that the technology available to the solid waste industry has evolved significantly over time during the current contract, and we're reviewing key technology and innovations we're considering for future services. And with that, I will turn it over to John who will, review each of these objectives in greater detail.

17:59 – 18:281

Thank you, Scott, and thank you for having us tonight. It's an exciting topic. You know, it comes up once every decade, so, you know, this is a important opportunity alert. So I'll take you through the objectives, in a little bit more detail, and this is an opportunity to ask questions, clarify any clarifications you have or, any feedback. So feel free to, raise your hand and jump in, and I'll stop, you know, talking so we can, have a little bit more discussion and, field questions.

18:28 – 18:581

So it's really we wanna get feedback and discussion as we get into this part of the presentation. So over the past five years, many competitive processes have been conducted in our area to procure solid waste contracts. You can see that on the map up here. It's Renton, Redmond, Kirkland, Sea Tac, Maple Valley, Des Moines, North Bend, Issaquah, and Tukwila. The city plans on leveraging the outcomes of these efforts to benefit from the latest developments and local service provisions.

18:59 – 19:321

In addition from learning from our neighbors, we are also considering best practices on a national level. We are fortunate to have expert consultant new gen strategy and solutions to bring lessons learned from experiences from solid waste contracts across the country. Another object, objective of the services package is to comply with recently adopted policies on both the state and city levels. It'll be important for future solid waste contract to align with these emerging requirements. First, let's start with the state.

19:32 – 20:101

So the solid waste policy landscape has significantly evolved since 2013 with two major transformative laws, recently passed. The first is organics management laws. That was three sets of laws, and they aim to reduce organic waste in landfills by 75% by 2030, promote food waste prevention, recovery, and composting. And the laws are meant to help residents and businesses divert food and yard from the landfills and to reduce methane emissions and slow climate change. The recycling format requires producers to of residential packaging and paper products to be responsible for the end of life management of their products.

20:11 – 20:421

The law is also, is looking to harmonize the recycling list. So I think one of the issues the state identified is when I go from city to city across the state, what goes where, every list seems to be different. So they've really heard that from the pub that frustration from the public. So not only are we looking at harmonized list, the color of the containers are now gonna be harmonized across the state. And the good news is Bellevue is all aligned with green for compost, blue for recycle, gray or black for garbage.

20:42 – 21:191

So we are it it with that portion of the law, we're looking pretty good. But a lot more to do on that front to to get into compliance. And then the last one I'd like to highlight with the recycling reform act that I'm very excited about is there's also a requirement for the facilities that sort and process materials to ensure that all the materials are going to responsible end markets. So we are really looking for that line of sight in transparency to really prove that we know they're going to to get recycled and or public has demanded that type of of verification. So that's another cool part of that law.

21:20 – 21:531

Now let's move to the city side of policy. Two updates, especially relevant to solid waste I'd like to cover is the diversity advantage plan 2035. It's a citywide strategic plan designed to embed diversity, equity, and inclusion into every facet of Bellevue's operations, services, and culture. Specifically, objective e 5.9 is to provide reliable, high quality, and affordable utility services that improve public health and ensure equal access to all residents. Next is a sustainable Bellevue plan.

21:53 – 22:581

This charts the next phase of the city's commitment to a healthy, resilient, and thriving community for generations to come. The plan includes a materials and waste action area with with a 50% recycling goal by 2030 and a long term zero waste goal or 90% recycling rate by 2050. Within this plan is also a strategy to lever to leverage the solid waste contract to advance goals for zero waste and reducing greenhouse gas emissions. So a couple examples of how that could work under the strategy would be exploring alternative fuel vehicles and new educational approaches to improve access and participation in recycling and composting services, especially in the multifamily and commercial sector. As Scott mentioned, we've been very busy engaging the community about our future services, and we've done this, using multiple methods that have included surveys, workshops, listening sessions, and a user experience research, conducted by the University of Washington Human Center Design and Engineering.

23:00 – 23:551

And we will continue to gauge over the next few months as we have a ongoing dialogue with the Bellevue University advantage team. And finally, I'd like to highlight the importance of, working with city departments. We have a one city motto here in Bellevue, and we are gonna lean on experts across all departments who touch the different service areas within our contract to really kind of bring it bring this back to them and and see if there's any updates that they would suggest to really have us improve their operations and really get their input as well. So based on this input, received, we found three key themes from the community on what is important and top of mind for these services. And ta da, there are the three that, kinda came out of our engagement, And I'll, first start with reliability.

23:56 – 24:341

Community feedback emphasized the importance of having regular, predictable service with strong provisions on how service disruptions, like ice and snow that comes up from time to time here in Bellevue, should be handled. When collections don't happen as scheduled, the public expects credits on their bill. There's an opportunity to evaluate when and how these credits work to further incentivize reliable collections. Finally, real time performance data is becoming available on platforms accessible to both the public and the city administration. Think about, what we can do these days where you can look at your pizza driver and how the delivery status is.

24:34 – 25:051

That's also happening in solid waste. Pretty amazing. You can you can find out when your pizza's coming as well as when the garbage is truck's gonna come to pick up that empty pizza box. So, the future is here. And then, finally, real time, with this real time performance data, not only is that that there it on the public facing side, but more and more cities are also trying to get visibility into this real time data.

25:05 – 25:531

Currently, our contract requires a monthly report that I receive about a month after the services happen, and that's my visibility on performance and and seeing how things are go going. But with technology now, there is an opportunity to kinda see how it's going as the days and the weeks go by and we can be a little bit more responsive and, have that more transparency and accountability into how our services are going. So next up, you may, it's probably not a shock, but affordability is also top of mind for folks. There's a desire for the public to have some levers to allow, cost reduction by participating in recycling and composting. Scott mentioned that pays you through a model that we're currently using to reward that, folks who put that effort in.

25:54 – 26:241

And then, there's also opportunity to kinda think about the steepness of this pay as you throw rate structure. So, you know, how much how how big are these steps between the different sizes of the garbage? That all cities kinda have different approaches on that. So we're really gonna look at how we've done that in the past, how this has evolved over time, and if we feel if that steepness, what what does that look like? Does it make sense to go steeper, keep it the same, or or whatnot? But that's also gonna be an important part of our evaluation for future services.

26:2611

Can I ask a question about that?

26:270

Yes, please.

26:2911

So the pay as you throw is for the trash, I'm presuming, not for the recycling and compost as much. Right?

26:371

Yeah. So it's based on the trash can size, and then the other services are included or embedded with with that.

26:42 – 27:0411

So one possible effect of that is it creates an incentive for people to put more things into the recycling bin, which often is seems aspirational of things that people put into their recycling bin. How do you how do you account for that? How do you think about you you understand what I'm saying?

27:04 – 27:481

Yes. That's an excellent point. And I think getting into that steepness, that is gonna be one of the things we would wanna think about is what at what point is it too steep where you would motivate that behavior? And where is that sweet spot where it's like, okay. I can save some money, but it's not gonna change my behavior to a point where I'm doing the wrong thing or wish like Wayne or kinda hiding garbage at some point or what what other than another container just to save money if it's too steep. But that's that's an excellent insight on that dynamic is where as you're looking at that rate structure, you know, it's too steep, you get into that. You could potentially get into that kind of, you know, issue. So, yeah, thank you for that question.

27:48 – 28:245

John, I had a question since we're talking about the rates, and I wasn't sure if it's a good time to ask now. But, you know, since the contractor is such a big part of the cost, you know, how do we get I mean, do they divulge a lot of the ins you know, nuts and bolts of how they come up with their rate to us? You know, like, sort of a little cost of service of what their functions for collection and disposal or I guess disposal's King County. Right? But the collection piece. Right? Because that's a huge part, I would imagine, of the rate. Yep. So how does I mean, that work, I guess.

28:24 – 29:051

Yes. Good question. I guess just generally for RFPs, the the way that it would typically work and we're still building out the the service package and the procurement process, but this is just a general kind of how other cities have done it. It's typically these companies will are gonna bid on the full value of the contract. And then the city, based on their community needs and their priorities, will decide how that is implemented through the rates. So it is typically within the cities working with the contract the successful contractor to really finalize it, but the the cities typically will kinda determine, you know, how does this overall contract value translate into how we implement our agreements.

29:06 – 29:185

So in other words, we do we kind of look at these set whatever, you know, separate proposals and say, okay. If we choose this, this is what our rate would be kinda I mean, does it go to that far?

29:191

Yeah. So there's typically two sides to it. There's gonna be a qualitative

29:231

Side and then a the quantitative side that's based on just what what what is being proposed on on for

29:301

For the costs, basically. So those are, yeah, the kind of two sides that get evaluated.

29:345

Yep. Thanks.

29:39 – 30:121

Okay. And then staying on affordability, one item I I this is a teaser for later tonight, so just try to remember this one. I don't wanna spoil it. I I don't wanna steal mister Hobson and miss Hannah's thunder here, but I'm very excited about this one because I had the opportunity to collaborate with my staff members there, to kind of really think about this new idea that could really help our community. So, but I'll be brief because I don't wanna I want I want them to to cover it later, but we are looking at ways to expand our bill assistance support in solid waste.

30:13 – 30:451

And this is a resource that's currently available only to single family customers, but, we've really worked together to find a way that we can extend this out to our multifamily residents as well. So we're gonna be exploring that and, really trying to make that work, going forward in the future. And then, finally, we wanna continue to ensure, city administrative costs are as lean as possible going forward just so that that is a minimal impact on our rates as well. K. Last priority to cover here.

30:46 – 31:191

There's strong interest in self-service tools to allow for more a more convenient on your own time customer service experience. Customers have also provided positive feedback on text alerts and notifications, so we look to expand that option in the future. Just kind of visualize a a day that where the snow starts to fall, the ice is coming in. You're, oh, is my is or are they gonna come or but getting that alert just on your phone through text versus having to go into a website or or whatnot. It's it's really that's it's a helpful experience to when you're everyone's trying to figure out what's happening.

31:19 – 31:431

Do I put my container out or not? So I've gotten good feedback on that. We'll be exploring to expand that in the future. And then, ensuring citywide access to compost collections is not only the state policies I mentioned, but it's also an important part of the user experience. There's currently, currently one of the largest gaps we have in our services we provide in Bellevue is compost at the multifamily and commercial sector.

31:45 – 32:171

And just to give you a quick kind of high level number here, when I say service gap, single family is pretty much completely rolled out and available for compost. Multifamily commercial, it's 50% at this point access and participation. And that's actually we're leading the way in the county with that number. So but there's still work to do in Bellevue, and that's one gap we're looking to close with the future, contract. And then finally, I mentioned, the University of Washington Washington and the research we did with them on user experience.

32:18 – 32:431

And one of the big findings from, from that our work together with, with the with the University of Washington was the public is really interested in a more dynamic pub educational experience when trying to figure out what goes where. If you have an item, does it go in the blue container, the gray container, the gray where is it? What am or do I take it to a special facility or drop off? So we have guides in multiple languages. We try to keep it simple and straightforward.

32:44 – 33:101

But a lot of times, that's just the question that you're faced with. I have one item. What do I do with it? So that we we we really felt that was a helpful recommendation to come up with a more dynamic lookup tool that could be offered to the public so it's just easier to answer that question of where does it go. So next, we'll explore next, we'll cover, technology and data.

33:12 – 33:371

So as Scott mentioned, a lot's changed since 2013, with the technology available in solid waste industry. You know, one example I'm sure we've all heard of and seen a lot more around on the highway is EVs. And, that technology in solid waste, it's readily available for the support vehicles. So think about the big pickup trucks and smaller lightweight vehicles. Those are are readily available, but and it's also emerging for the larger collection vehicles.

33:37 – 34:061

So the the the big trucks that you see now going around picking up the containers, those are now starting to emerge as well as all electric. So we'll be looking at that and potentially what's available there and if it's feasible. With with any technology, you're really thinking about feasibility and cost. You have to kinda balance that as you're looking into, these innovations. And, another, kind of, new technology I'm sure, with a lot of EVs, we've heard a lot about AI.

34:07 – 34:411

So, it's been around in this all waste industry for a while now, but mostly deployed at the facilities to help with enhance the sorting. So there's a robotics both robotics and, a lot of the different, machines there do use that machine learning and technology to get all that material into the right bales. So that that's been happening for years now. But there are new, new areas with customer service billing, where this could possibly extend to. So as a city, we're working on AI policy and, evaluating how that works and what's appropriate to do.

34:41 – 35:231

So we are gonna be paying attention to that in our contract as well because on one side, there's opportunity, but on the other, there's also ethics and what's appropriate. So that's gonna be a balance as we evaluate how AI works, and that's gonna be something we want to make clear in our contract on what's how it's gonna be used in our community. And then finally, we do want to keep it, the opportunity to pilot technology and innovation in this contract as we go forward. We do have that opportunity now in our contract, so we're gonna wanna continue to have that available because as we've seen in the past ten years, technology can evolve quickly. So, with these solid waste contracts typically being around the ten year time frame, you know, a lock and chain.

35:231

So we wanna be able to have that ability to test new things and, research as we go through this contract. And with that, I'll hand it back over to

35:32 – 35:4710

Scott. Thanks. Right. So appreciate the questions and comments thus far, but I do wanna take this opportunity to see if there's any other questions or comments from the commission. And if not

35:490

oh, you do?

35:495

Yeah. I have.

35:5110

By all means.

35:51 – 36:195

So I guess I was thinking about planning, and, you know, we've heard about master planning from the water side, stormwater, wastewater. Solid waste has their own planning, you know, their integrated solid waste management plan sort of, tool, I guess. How does that work with the city that you know, we don't do our own collection. We don't do our own disposal. You know, we do the administration of those contracts. So how do we do integrated solid waste management planning here?

36:19 – 36:481

Excellent question. So that is handled through our, interlocal agreement with King County. So we're part of that solid waste system, and we work with the county and 36 other cities to do our comprehensive planning. And then the county also operates the factorial transfer station in town. So those two major components of our system, the the planning and the the the waste transfer disposal is ran through that agreement.

36:485

Oh, and and so is that a exercise that the city, I guess, engages in, what, every five years or ten years or something?

36:571

Exactly right.

36:585

That that and then we take whatever comes out of that and incorporate it into the RFP requirements.

37:031

Yeah. That will be important. Exactly. That'll be one of the documents and four being the the recur requirements as well.

37:090

Got it.

37:09 – 37:475

Thank you for Yeah. The other thought along those lines in terms of you know, I've just done a really little bit of solid waste planning, but it was always the the bins and the space of you know, is there enough space for all these bins? You know, we used to have all these different things to throw stuff away. And I'm just thinking now we're gonna be having increased density in the city. Middle housing is coming. How you know, are we seeing where other cities have dealt with this already that we're gonna be prepared to provide these new, you know, denser, I guess, areas with reasonable accommodations for all their bins?

37:49 – 38:401

Yeah. And I think, you know, what we heard from Downtown Association and the chamber, they were echoed exactly what you just mentioned on those challenges of of the density and the curb space available and how how do all these containers, how does it work to get those out and so that there's enough space for it still for the sidewalk and everything else. So one thing we're learning from other cities, especially Seattle and others that are really pushing the the compost and adding containers is keeping it with the smaller plastic plastic green containers instead of large metal dumpster style is really the it's seen proven to be operationally efficient because they take up less space. They can go inside and outside. And so we we kinda see that as a a good tool versus adding another gigantic metal container.

38:405

Right. Right. Okay. Great. As last I just wanna say, I'm familiar with NewGen, so great. I'm glad to hear that we're working with them.

38:505

Thanks.

38:540

Any other questions?

38:5611

A nerdy researcher request.

39:01 – 39:2211

know if it's in the RFPs or wherever it fits, but as you talk to some of these vendors, if you can urge them to measure customer satisfaction and not to rely on Net Promoter, And I won't take the time here to bore you on that, but that would be very valuable for us as a city to measure that as a way to see how are people actually are they satisfied or not?

39:2710

Thank you.

39:271

Yeah. Thanks for that input. Yep.

39:320

Commissioner Laxon?

39:35 – 39:582

Oh. Go ahead. Okay. So I think, John, you mentioned about, I think, 50% of multifamily commercial properties doing composting or participating in that. I'm just curious, like, what the current constraints are to from preventing a 100% and then kind of what the resources are what resources are needed to get to that 100%.

39:58 – 40:582

Because I think, at least for me, my apartment community, we don't do composting, and that's kind of a bummer. But I think also kind of on another note, like, we're not seeing like, the way that the solid waste rate is passed on to us, we don't see the direct correlation between usage and our rate. And I'm thinking that if there's more transparency there, that might also affect our behavior as residents, to try and recycle and comp or potentially compost more, if there's that opportunity. But, without that transparency, there's no at least it's not super conscious and or in the back of everyone's mind to try and reduce their rates by recycling more so they just throw away in the trash a lot more than they should.

40:59 – 41:491

Well, thank you for for that question and and also for your patience as you're you're awaiting compost at your multifamily property. But, you know, one of the the dynamics that we're working with on that, compost front is it is a relatively newer service to the multifamily commercial sector compared to single family. It's been around for decades, so there's that component to it. And another is, that we've seen in some of the newer contracts coming out in in our area is just a lot more on the ground technical assistant for the for for property managers, for residents at multifamily because it is such a different dynamic compared to single family. So, for example, you know, one of the the key things we heard from, from the multifamily association was we are so busy, and we need this to be easy, simple, and we need help.

41:49 – 42:151

And we need just not come up to him one day and help us. Just a consistent presence. So currently don't have that type of requirement in our contract, but some of these newer contracts and what we're we would certainly explore in this future contract is how do we provide more ongoing technical assistance across properties so there is that convenience and ease and support so that more services can continue to get rolled out.

42:152

Yeah. That'd be great. And I feel like, like, the increased density in more multifamily housing, that's gonna be even more important as we

42:22 – 42:431

Oh, you're making that yeah. Over the past ten years, that it's Bellevue used to be mostly sync more single family units than multifamily. Over the past ten years, that gap has almost completely shifted. So that's another dynamic we have to think about in our contract is and it's I think that shift is gonna continue to move toward that multifamily side. So excellent up yeah. Excellent point.

42:43 – 42:564

Correct me if I'm wrong, but my reading of the organics management law at the state level specifically excludes multifamily from requiring to have to do compost.

42:571

Excellent point. The first two laws did, then they came through with law number three that closed that gap. So Okay. That is on the the first phase is gonna be commercial. And then

43:064

I saw that commercial above a certain volume. Yep. But but it still said nothing about multifamily.

43:121

Exactly. And that was the last piece that they they closed the contract.

43:164

On the horizon.

43:181

Yeah. After the commercial phase in, it'll then go to multifamily for

43:214

Thank you for that clarification.

43:231

Good question. You

43:25 – 43:533

know, I I just want since we're talking about the the compost, I think, know, you the yard waste elements of it, those are pretty easy. But it doesn't matter what day of the week you you rake your your leaves or mow your lawn. You know, it's fine. The food compost is you know, in a single family home, I find it tricky to time when am I putting it out there. And, you know, I don't want it in the house too long, but I also like, it causes problems outdoors.

43:53 – 44:323

And and I just wonder too, you know, I in visiting multifamily units in Seattle as an example, they have some composting, but you can tell when composting day is arriving because, you know, you kinda stay clear that part of their parking lot. And I think, oh my gosh. It's enough, you know, in a household where I can control that. But, you know, all these people with different standards of I'm gonna put, you know, chicken out on, you know, the day after collection and let it sit there for, you know, six or seven days. So it just seems like that's also a user experience to really consider.

44:32 – 44:483

We want people to not put it in the trash, and yet it takes a lot of patience and perseverance and understanding. And yet it's hard to give them better tools. Or is it? You know, is that something that can be explored to make it easier somehow?

44:48 – 45:201

Yes. Good good point on the, the technical term in solid waste is called the ick factor of a you know? So yeah. So currently in our contract, we do have the food bucket container for kitchens available, but it just come it's just the bucket by itself. We don't provide the liners or bags, and some cities have explored providing that along with the buckets just so it's a little bit more clean and and also just providing guidelines and tricks.

45:20 – 45:551

One thing I've heard is, you know, put your if it's a few days away from your your pickup day, you know, you could freeze your compost, especially in the summertime when it can get especially have some interesting aromas going on. So that, you know, that's a tool. But, yeah, I think the education and getting people giving people up the options and tools to to be a little bit more comfortable because that that certainly is one of the barriers just industry wide as far as promoting participation in compost separating, especially with the food scraps. Like you mentioned, the yard waste, no problem. But that's one area that we're looking at.

45:55 – 46:101

And and just just a quick highlight from our current contract, we are collaborating with our our current contractor on piloting a kind of new marketing approach on the food buckets and compost with this new organics management law. That's top of mind for us. So we're really excited to get that going.

46:130

Commissioner Dupartis?

46:17 – 46:2812

So I have a Pavlovian response when I hear the word lean in a in a footnote. What what did we mean by that? There there is no detail too small.

46:31 – 46:511

2.99% is the the precise number of our current administrative fee in our contract. So we're we're gonna be looking at that number to see, you know, as we go forward here to keep to continue to keep it lean and and really evaluate all those cost.

46:5412

I see. And and are there targets and thresholds related to that?

47:03 – 47:191

Yeah. The fee, basically supports the the oversight of the contract and and the city kinda management cost is is what that is what the fee goes toward. And yeah. So it kinda oversees the performance of the contractor is is is is kind of what it what it's funding.

47:2212

I see. And we we and we think that's high. We think it's low. How how are we assessing that?

47:30 – 48:011

Yeah. Good question. I think, you know, one thing we're looking at is, you know, balancing how much we're expecting from the city internally as far as, you know, beyond just the oversight of the contract and and how much can we look to the contractor going forward for for some of the the outreach and education. So I think that's one opportunity we'll be looking at as far as balancing, you know, the the city cost versus what we're expecting out of the contractor. Scott, do have anything to add, Juan?

48:0110

No. I was about to make that point, so thank you very much. It is a balance between how much the city undertakes and how much the contract may on our behalf.

48:0912

In in a prior presentation, we were we were referring to, contractual penalties and their frequency and magnitude of those. Do we have an update on that as well?

48:21 – 49:001

Yeah. Good question. I think, know, that that is one provision we'll be exploring in the future contract is what's called performance fees and and those are intended to really have accountability for the contractors performance. So we we currently have that in our contract, and and we'll certainly be evaluating, both the effectiveness and looking at the other cities who've updated their contracts, if they have any, good, good tools and examples to further get after some of the key priorities we covered, like reliability, especially in those collections. You know, what else can we do to to really make sure that's gonna be on point throughout the life of the contract?

49:0011

Yeah. I think one

49:01 – 49:2812

of the really interesting view would be the contractual penalties over time. Because if we look historically, if if those if we've if those contractual penalties kick in and we've been doing that year over year, then it just becomes part of the contract cost. They're no longer penalties. They just get built in and understanding that I think would be a super interesting view. It was $50,000, you know, something like that.

49:30 – 49:501

Yeah. I I I hear you kinda as we're looking forward, kinda look back at what was effective and and and if it kinda got the desired result that we were hoping for for our community. Yeah. I think that's an excellent excellent insight, commissioner, on, you know, as as we're planning for kind of learning our lessons on on, you know, how our current tools are we're we're working overtime.

49:5011

Yeah. And and I think we what

49:52 – 50:2712

the the intent of of that kind of penalty and threshold is to induce pain to drive change. Right? So if if it's stable and simply being paid year over year or contract over contract, contract period over contract period, then it just becomes baked into the all up cost. It's no longer creating pain and driving change. And I think that would be a really interesting thing to to look at if if we're simply assuming if it has become and and I don't know, but the data will tell us.

50:28 – 50:5012

If it has simply become part of the contract cost, I would rather just adjust the contract cost than than shift money. I know it's not a p and l, but that those are my words. Rather than shift money around the p and l, it's actually looking at what kind of shift we can make to to make sure that the optics are clear.

50:54 – 51:081

Yes. Thank you, commissioner. And and, yeah, and I think that's exactly gonna be part of looking back at our at our data and also as part of our benchmarking to to other cities, what they found effective on on driving change. So, yep, thank thank you for that for that insight.

51:110

Commissioner Margolis?

51:14 – 51:2711

A couple of years ago, I think, Tacoma did a pilot with, like, in home dehydrators, mills. Is that I don't know how it turned out. Is that the kind of thing that would be considered as part of that? Have you guys looked at that?

51:28 – 51:561

You know, a pretty awesome level of technology in solid waste, so kudos kudos to you, commissioner. That is a a a really cutting edge technology on essentially cutting out the ick factor of food waste by dehydrating it. And then instead of it getting collected, it actually gets mailed for processing, and it can even be chicken feed for some uses of it. So, yes, the answer the quick answer is yes. I would love to talk more about it.

51:56 – 52:321

I could talk about this all day, but the quick answer is yes. The county is actually piloting it now with multi families across our service area. So they're collecting data to see exactly what Tacoma was looking at. Is this a tool that could be feasible? Is it is it you know, can it actually work? And and a lot of folks are interested, especially in the multifamily setting where it's difficult where you have those constraints on space and difficulty of participation. Can we give folks a tool that's easy to use and a a little bit of a a kind of avoids that ick factor. Yeah. So Yeah.

52:350

Any other questions from any commissioners? I Scott, do you have an answer to something?

52:4110

Oh, thank you. Well, with that, I just wanna say that the action required this evening, if there's no other comments or questions

52:48 – 53:130

I do I have a comment, so I'd like to I'm just gonna yield. I wanna speak first. Two things. One is I just want to make a comment that I'm really happy to see on the user experience study from the University of Washington that the education component is identified because that is one thing that, for me, I think we really need to ramp up. We're in the modern day and age, and we still send out pamphlets of what goes in what bin.

53:13 – 53:550

And I see Amazon, and you can take a photo of something, and it can tell you where you can find it. As a user, it's a split second decision. Do I does it go in the blue bin or the gray bin? And if I can just look at my phone, take a picture, and say, that's that, and it goes in that bin, then I will do it. Otherwise, worst case, I'll just throw it in one or the other and just hope it's right. So I'm I'm really glad it's in there, and I hope you guys really use because you talked about AI and other technology. I I hope you really ramp up the I mean, it's just information data. We know what sits in households, what people use, their milk cartons, their plastic clamshells, or whatever. So we should be able to provide that data. Any company should be able to to tell us which bin they go into.

53:55 – 54:360

That's just point number one, just making a comment there. My second is a question. I didn't maybe I didn't see it. But is there any desire to expand the recycling what we collect for recycling? And so, for example and I don't know if this has changed with Republic, but, for example, Styrofoam. I know Republic, you can go to their local Bellevue area and drop off block Styrofoam. But I don't think they collect, like know, day to day, you go to the grocery store and your meat sits on a Styrofoam tray. That can't get collected. You can't drop it off. I have to drive to Kent to recycle it at Styro Recycle.

54:370

Are we trying to expand the type of materials that are being recycled in order to hit our goal of increasing recycling within Bellevue?

54:471

Well, first, thank you for your dedication to go that far to recycle cycle.

54:510

My wife thinks I'm crazy. Yes. No. No. And

54:55 – 55:261

and the answer is absolutely. That's gonna be part of our benchmarking with not only our neighbors, but working with our consultant, NewGen, who's seen a lot of these contracts throughout the nation is to really think about, you know, are we doing everything we can as far as what's collected? But also just balancing that with practicality and what's operationally possible. You know, we we do wanna be mindful of cost to the contractor. So just kind of wish cycling or hoping something can be recycled is is also not the best thing either.

55:26 – 55:481

So that will be part of the benchmarking is really figuring out what makes most sense, to continue as a drop off potentially and where can we have opportunities to expand. One one point of guidance we will have is with the Washington state law, that Recycle Reform Act. That is intended to have a more harmony across cities. So we'll be look they'll be developing that list fairly soon, and we'll be keeping our eyes on that as well.

55:500

Thank you. You have a comment?

55:544

I have a motion if

55:560

Oh, well, I'll let Scott finish, and then we can move.

56:00 – 56:1510

So, again, we are seeking the commission's concurrence on the staff recommended objectives that you see here for developing the future solid waste services package. And beyond these objectives, we are requesting that your motion include maintaining weekly collections and the embedded rate structure previously noted.

56:168

Alright. Thank you.

56:22 – 57:040

Alright. So just to repeat what Scott said and what's on the screen, staff are seeking commissions concurrence on the staff recommended objectives for developing the future solid waste services package, including the four objectives up there on the screen, align with best practices, compliance with state laws and local policy, responsive to needs, explore technology and data, and then adding in the weekly collection and the existing rate structure embedded rate structure. Sorry. And then with the commission's concurrence, the proposed objectives for developing the future solid waste services package would be presented to city council in March month as well. So with that, may I have a motion for concurrence as outlined?

57:054

I move for concurrence as outlined since you said it all already.

57:090

Alright. Thank you, commissioner Letterman. May I have a second?

57:135

I second.

57:140

Thank you, commissioner Hainash. So with the motion on the floor, if any commissioner wants to further add comments before we take a vote, now would be the time.

57:27 – 58:023

I mean, I'll I'll just add that I I thought it was helpful that people were suggesting keep pushing to look. You know, with the ten year contract, it's a long term horizon. It's a long process to get to the next contract. And in this time, just kind of take all of the data insights into consideration for the user experience, you know, advances in technology and other areas that can further improve this work at home too. So I think I'm excited about the ideas we're hearing, and please take those and run with them further. So thank you.

58:050

I think I have a follow-up question to Scott and John. Are the objectives up here weighted at all? They were they

58:1410

are not. They're equal priority.

58:16 – 58:470

Thank you. Yeah. Any other comments from any commissioners before we take a vote? Alright. So with that, I'm gonna do a roll call vote. So if I may have a yay or nay. Commissioner Letterman? Yay. Thank you. Commissioner Tyson? Yay. Commissioner Margolis? Yay. Commissioner Laxon? Yay. Commissioner Hainosh?

58:47 – 58:590

Commissioner DuPertis? Yay. Thank you. And I'm a yay as well. So it's a seven zero vote. Thank you.

58:59 – 59:1510

Thank you, commissioners. We do appreciate your concurrence on that. And over the coming days, we'll move forward to memorialize your recommendation. We'd like to prepare a a memorandum for the chair's signature, which we would include going forward just for awareness. So thank you. Thank you.

59:18 – 59:350

Alright. And as we wait for our next presenters to come up to talk about expanding the utility bill assistance program, I will just remind the commissioners that are present in the room, sorry, commissioner DuPertis, that the cookies are at the end of the table. Should you need any refreshment, take one or half as you wish.

59:594

Yes, please. Thank you.

1:00:170

come back, Liam.

1:00:39 – 1:01:158

Evening, commissioners. I want to point out that, usually, mister Scott Edwards is sitting next to me, keeping me in line, but you can see he's not here, so the training wheels are off. We're gonna see if this is a bad idea or a good idea. So the presentation that we have teed up tonight is a follow-up to our January discussion. At that meeting, just as a quick reminder, we provided the commission with an update on the 2025 improvements to the bill assistance program and planned improvements in '26 to it.

1:01:16 – 1:01:448

At the end of that meeting, we introduced the policy question, the broader policy question of expanding our long term assistance program and requested feedback from this group on criteria, information, outcomes that they would like to see, in evaluating those policy options. So we are here tonight to provide those options. I am joined tonight by Hannah Abdulrahman. I'm gonna have her introduce herself, and then we'll keep moving forward.

1:01:45 – 1:02:1213

Hello, everyone. My name is Hannah Abdurhaman. I'm the program administrator for the utility bill assistance program. Prior to joining utilities, I was at mini city hall, with community development, and so I was sitting on the other end of the program, sitting with residents as they apply for the program. And so seven years later to be on the other end of that process is full circle moment for me. So looking forward to today's discussion. Thank you.

1:02:154

Thank you.

1:02:18 – 1:02:568

Work? Yes. So our goal tonight is to request a recommendation from the commission on one of four options to expand the long term utility assistance program. We are also looking for direction on two policy recommendations that essentially would align our short term assistance program and our solid waste rebate program with the decision that you all make today on your long on the long term program. Essentially, those two programs would follow the same income requirements and, and eligibility requirements as our long term program to create uniform consistency in in the administration.

1:03:01 – 1:04:138

The discussion tonight is part of a larger and more comprehensive, work plan for the commission in 2026 to address the affordability challenges in Bellevue as it relates to utility bills. And that included the sewer cost of service analysis and rate design that the commission already made decisions on in January, our discussion tonight on the bill assistance program, and then later on this summer, on the operating capital budget and the resulting, rates from that. So our discussion our road map for tonight's presentation will go as follows. We'll first outline the key framework that we use to develop the four policy options, and that framework consisted of four design decision criteria, and and focus or revolve around how customers are eligible for assistance and the level of assistance that is provided to them. Hannah will then take, the reins and provide a primer on our current program, industry best practices for administering assistance programs, and a general overview of the affordability challenge here in Bellevue.

1:04:13 – 1:04:538

And then I'll, take the mic back and talk about some of the data that we've used, both at Bellevue across the region, and really at the national level, in terms of informing the options that you'll see tonight. And then we'll present those four options grant with the idea that they are grounded in these best practices. They're grounded in the regional survey that we did and in the affordability, policy issues specific to the city of Bellevue. And once again, we're looking for, recommendation from the commission at the end of the meeting on one of those four options. Go back.

1:04:53 – 1:05:158

Actually, there we go. I we rearranged these slides. So I'm gonna go to this one, then we'll go back to the last two. So the the four program options that you see are going to see pivot on four program design decisions. Right now, the pro the long term assistance program is only available to low income seniors and individuals who are permanently disabled.

1:05:15 – 1:06:008

The first design decision is do we drop the age and disability restriction for the program and open it to all customers based on income only? The city's assistance program has a relatively strict income, restriction. It's about $55,000 for a family of one, about, $80,000 for a family of four. What we'll show later on to this evening is most assistance programs in the region have a higher income threshold to qualify, about $85,000 for a family of one and a hundred and twenty thousand dollars for a family of four. So the second design decision criteria is do we raise the income threshold in Bellevue to be more on par with what we see in the region?

1:06:02 – 1:06:378

Now the city's assistance program provides a relatively high level of assistance. So if you do qualify, we provide a higher level of credit to your bill relative to other agencies. The third design decision criteria is do we lower the bill credit to be on par with other utilities in the area and, by extension, allow us to use the same amount of money to reach more people? And then finally, the final question is it refers to the pace by which we expand the program. We can make an immediate impact in 2027 by rolling out these changes all at once.

1:06:38 – 1:06:528

Alternatively, we can phase in improvements to the program over time to mitigate the funding requirements. And so the option you'll see later on tonight kinda pivot on these four design decisions. Now with that, I'm gonna pass it on to Hannah.

1:06:56 – 1:07:1313

Perfect. Thank you. So as we go on this journey to create the best possible UBA program and craft it to meet the needs of the community, we look to local and regional programs to learn best industry practices to improve our program. And according to the U. S.

1:07:13 – 1:08:1613

Water Alliance, best practices for our utility assistance program include some of the following that are listed up here. So essentially, simplifying the application process to ease accessibility for residents to apply, proving providing various avenues and venues for a resident to apply, whether that's digital or paper form, assisting and supporting residents when they come across barriers such as shutoffs and providing that assistance through that process, and then also having reciprocity across other agencies to approve them for other assistance that they may qualify for. All of these practices or strategies increases accessibility to assistance, it lowers barriers and facilitates enrollment. And with that, we decided not to do a pop quiz on our programs, and so I'll give you a general overview of the five programs that we currently offer. So, we have five programs in utility bill assistance.

1:08:16 – 1:08:5813

Those five programs can be categorized as long term assistance and short term assistance. We have on the blue side here, on the left hand side, we have our utility discount program and our utility rebate program. Both of these programs are for residents who are at 50% of area median income, at or below 50%. You do have to be 62 years or older or permanently disabled to qualify for these two programs. The way that a resident would experience that, benefit would be 70%, directly on the bill if they are in single family, housing, and then a 70% rebate check to residents who are in multi residential households.

1:08:58 – 1:09:4213

And then we have our short term assistance programs in the green. It is also at 50% of area median income or lower to qualify. And that is our emergency assistance program, which provides a up to four bills, waves up to four utility bills. And then for our Neighbors Helping Neighbors program, it waves up to two two bills. And then our last program is our long term assistance utility rebate program, which provides a rebate on the occupational taxes that a resident pays on their water bill, and it is for low income, multi residential and single family residents as well, still at 50% of area median income as well.

1:09:4911

Okay. How many of those can an individual participate in?

1:09:53 – 1:10:0913

So if someone qualifies for the long term assistance program, so the discount or rebate, they can't be approved assistance. But anyone in the short term assistance program can later qualify for our long term assistance programs, but can't be in both at the same time.

1:10:14 – 1:11:0213

as we began to analyze the best approach to meet the unique needs of Bellevue residents, we work closely with our Parks and Human Services department as well as Neighborhood Services division and community development. And so the next few slides is going to cover the 2025 Human Needs Survey, results, so that we can understand the current needs and the services available to mitigate that need. And so the image that you see on on the right hand side, is some of the there's 10 categories of needs that the Human Services Needs Survey has identified, and some of them are listed there on the right hand side. Of the 10, the top three needs included housing and shelter, food and basic needs, and financial assistance. Utility bill assistance falls under, financial assistance.

1:11:03 – 1:11:3913

According to the needs survey, financial instability translates across all service areas, and so if someone's unable to pay their water bill, they're left with the choice of what other expense should I pay instead? Should I buy food? Should I pay for my rent? And so, this can lead to food insecurity, mental health strains, prolonged, and and if all of these, needs are prolonged, it can lead to homelessness. We know that, according to the Human Needs Survey, twenty three point eight percent of, low and moderate income households in Bellevue are cost burdened and at risk of homelessness.

1:11:40 – 1:12:4013

Homelessness impacts individuals and families, and especially children, and the need survey also showed in 2025, one in four Bellevue School District students qualify for free and reduced lunch. And so the need survey also addressed that even if funds were available to address, the needs in the community, there's still barriers that residents run into as they try to access these resources. And so the the the three, very top barriers that were listed in that need survey were long wait times, language accessibility, and lack of culturally appropriate social services. And so we take all this information, as we try to craft the best program and best possible options to expand the program to create multifaceted approaches to prevent this financial instability across the threshold. And so in the next slide, if we try to translate this need survey to everyday customers in our community, this is what we find.

1:12:40 – 1:13:1813

So as we take a closer look at the thresholds, 50% versus 80% of area median income, what does that exactly mean? So on the left hand side, we you have a a family at that's at 50% of area median income. That's typically $55,000 a year for one individual. In this case, an an an individual would qualify for food assistance, housing assistance, case management, health care, and utility bill assistance. So this is layers of stabilizing support that would protect someone from falling into homelessness or other situations.

1:13:19 – 1:13:5613

On the right hand side, we have, someone at 80% of area median income. That'd be about $85,000 a year. What we see with with this population is they're they're that gap population. They make too much to qualify for the stabilizing support that someone at 50% would would qualify for, but not enough to meet the high costs and, expenses that they would need to live in Bellevue, such as housing costs. And so, for example, if we look at housing, there are 49 senior and subsidized housing, rental properties offered according to Arch, which is a regional coalition.

1:13:57 – 1:14:3113

Of those 49, properties, only 18 properties currently serve residents who are at 80% of area median income. And then from from that 49, the senior specifically such the properties that are met for seniors, none of them support seniors who are at 80% of area median income. And so we're seeing that as someone who is a senior, typically, they're on a fixed income, and it's not gonna rise. And so if not finding these support services, then they won't be able to age in place.

1:14:35 – 1:15:268

So Hannah brought us some examples at the at our customer level. I wanna come back. Thank you. The mortgage lender is gonna check to see if their income is, at least three times more than the the mortgage. In the electric industry, there's a standard that a household should pay pay no more than 6% of their annual income, towards their electric bill.

1:15:27 – 1:16:098

In 2024, the EPA conducted a water affordability study and came up with another metric in line with that, and it was that a household in this country should spend no more than three to four and a half percent of their annual income on their water and wastewater bills. We're using that estimate or that guideline and applying it to Bellevue. We would estimate that between ten and fourteen thousand households in Bellevue have a water affordability burden. That's all that's a useful metric, for for gauging the overall number of households, but that becomes very difficult to administer a program because we would have to look at a household, get their w twos, and then compare it to their water bill and say, what's 3%? Okay.

1:16:09 – 1:16:508

There's your credit. And so, we're not recommending using, the box on the left as the as the criteria by which to measure affordability. Rather, we are recommending using an approach commonly used across the region and also here in Bellevue, which relies on federal definitions of very low income and low income. Very low income is, as as Hannah mentioned in the example, is equivalent to 50% of the area median income, whereas low income is equal to 80% of the area median income. Using that metric, we estimate between ten and fifteen thousand customers, would have some form of assistance need.

1:16:50 – 1:17:128

Two main observations. Numbers on the box on the left and the right, they're about the same. We get to the same place using different metrics. The reason we're recommending the last the the approach on the right is it's much more easier to administer. It's less confusing to the customers. It's less cumbersome to them, and and it provides just more predictable, credit to a customer.

1:17:13 – 1:17:245

Hey, Matt. Just a question. When I'm looking at the 10 to 15,000 customers, we we have how many are total customers? 30 something?

1:17:24 – 1:17:358

Yep. Yep. Sorry. Total households in value, about 60,000 Okay. Because we count multi residential in that number as well. Okay. So single family about 30 to your point.

1:17:355

Okay. So single family is 30. K. Great. So that is looks like about 25% if we're talking about 15,000. Thank you.

1:17:45 – 1:18:238

So to put these these figures into context, as I mentioned, there's about 60,000 households in Bellevue. And if you focus in on that smallest circle, we have about a thousand customers currently enrolled in our long term utility assistance program. And by comparison, the current program is available to about 4,000 customers. So we have about a 25% participation rate, which, believe it or not, is on par with many low income affordability programs in in the region. Seattle will hover between twenty five and thirty depending on, enrollments at at at larger multi residential facilities.

1:18:25 – 1:19:008

If we were to expand our program to 80% of AMI for low income seniors, we could expand to 6,000 households. If we were to drop the age and disability restriction and but keep our current income in place, the criteria of 50% AMI, we could provide or offer the program to 10,000. And then if we were to increase that to 80 of AMI and drop the age and disability restrictions, we could reach the 15,000 households, the roughly 25% of households that have an affordability burden here in Bellevue.

1:19:0311

What would it take to change that subscription rate? Why is that hover, sounds like, consistently at that 20 to 25% rate?

1:19:11 – 1:19:258

Yeah. You know, I I'm gonna I I hope this is a program. I'm gonna borrow John's metaphor. It's it's akin to the multifamily kind of recycling program. It's it has been a barrier trying to increase it above that 25.

1:19:25 – 1:19:588

There's a lot of reasons why it could be. I I talked with Seattle SPU's, finance manager, and they spend literally millions of dollars on outreach, bus ramps, billboards. And so that there's an investment there to get the outreach. Something that we have found useful here in this city is actually going to complexes, and holding work sessions where you sign people up, on the spot. They and, you know, if they have their if they have their their tax documents.

1:19:58 – 1:20:378

So it it it does take work even to sustain that 25. What to do to raise that? We have some options we want would love to share with you all. Hannah mentioned, as a best practice, this idea of auto enrollment. If you are enrolled if if you can show that you're enrolled in some other program, like with PSC, and we have the same restrictions as PSC in terms of income, why would we go through the same have you submit the same documentation? That's an that's an avenue to bump up our participation rate. So some of it is is making the program easy to get into, removing the barriers that that may either financial or otherwise, that may prevent people from from signing up.

1:20:38 – 1:20:5711

But as you're planning this, how do you account for the possible success of that? Because if if you do that and it goes up to 30%, let's say you're, right, magically get this to work, that's gonna drive the like, changes all the the dynamics of what you're describing here pretty significantly.

1:20:578

Yeah. Yeah. So so first of all, let's acknowledge. It would be a wonderful problem to have.

1:21:02 – 1:21:208

So number point number one. Point number two, the department does maintain operating contingencies that we talked about last month during the financial policy discussion, which could help to absorb that initial surprise shock of more people signing up than necessary, and then we could readdress it from a rate perspective the following budget cycle.

1:21:22 – 1:21:435

No. I'm glad that you brought that up, Mike, because I was looking at the subscription rates also, and, you know, I just noticed that they're 25% for all four of the options. And and I was wondering myself too, why wouldn't it be higher? Oh, well, maybe for the senior and disabled, it's a lower 25%. If you open it up to everyone you know, to all households, maybe that's gonna go up.

1:21:43 – 1:22:125

But what you just answered my question about SPU, if they're only getting up to 30% in their all households, I'm thinking, oh, you know, it's not just seniors, right? They're not getting a better rate either. You know, the volatility of that rate, I was just sort of wondering do we need to make it higher or plan for a higher rate if we open it up to all incomes or all households?

1:22:128

Yeah, so SPU does not have an age restriction to their low income

1:22:155

program. Okay, and they're still getting just 25 or 30. Okay, thanks.

1:22:19 – 1:22:4111

So in the same vein, are there projections on the how the percentage of eligible households may change over time here in Bellevue? As costs rise in Bellevue, is there a projection that, like, yes, in fact, it's becoming less affordable and more and more people so it's still 25%, but the the pie grows?

1:22:41 – 1:23:158

Yeah. Yes. Yeah. So we we have forecasted just like we do with our rate setting, we do forecast growth in our customer accounts and including our multifamily units. Generally, this is I'm not in a popular position to say this, but our utility rates are rising faster than wages. And so, yes, as over time, just even if people's wages increase based on wage inflation, our utility bills will increase likely faster than that. So we would see a higher level of eligible customers over in the long run, I would say. Yeah. Yeah. Mhmm.

1:23:18 – 1:24:023

So I was just going to, harken back to a previous, commission meeting where we were talking about the change in the cost of service, and, you know, we proposed adjusting that. And so something like this, like getting more participation in assistance programs, you know, timing it to when there are changes in the rates, rates will get a lot more attention. The bill will, you know, kind of catch people's eyes when they open it the first time, and it's a much higher number than they recalled from the previous two month cycle. So that can be a really great opportunity when people you know, because in marketing, we look at when are they interested. It's when you've caught their attention, and then that's really when you can reach out to those who need it most.

1:24:033

So that's what my suggestion would be.

1:24:082

Thank you for that. Different proposal. Thank you.

1:24:1113

Yeah. And we often coordinate with our billing team whenever there are changes to meet that need as it comes in.

1:24:23 – 1:24:548

Okay. So let's move on. So, in evaluating the the policy options, we did review other assistance programs both here in Bellevue as well as across the region, and you can see the list of those agencies in that first column. In general, most assistance programs do not have an age or disability criteria. You can see that, many of those programs, it is based on income only, and many of those are utilities.

1:24:55 – 1:25:358

The other, main observation is that the most common income threshold is higher than what we have here in Bellevue. The most common metric that is used by other utilities in the region is 80% of area median income, and we're at 50. We also looked at the level of assistance provided if you are eligible for an assistance program in the region. And as I mentioned, Bellevue has one of the higher credit assistance programs in the area, 70% of basic utility costs. What I mean by that is it's essentially the cost of your domestic water use, the corresponding sewer flows, and the typical stormwater bill.

1:25:37 – 1:26:158

That 70% of basic utility cost is generally higher in terms of the bill assistance amount than any of these other metrics you'll see by other cities where they're generally a percent of a portion of your bill or a waiver of certain part of your bill. We also relied on the American Water Works Association annual benchmarking survey to look at what is being done at the national level. Just gonna point out a couple, observations here. Roughly six in 10 water utilities across this country have some form of assistance program. And the median discount if a if a utility has a discount program, the median discount is 27%.

1:26:16 – 1:26:358

And once again, benchmarking it, we're at 70. Many areas in this in many utilities in the region are at 50. The median across the country is 27. There is no, standard way that, utilities get that assistance to their customers. It can become in the form of a fixed dollar amount, a percent of their bill, or a waiver of certain part of their bill.

1:26:35 – 1:27:098

And perhaps most importantly for this discussion, these programs are not funded by grants or tax dollars or any type of free money. They are funded by utility funds. The reason that's important is to fund these improvements will require corresponding increase to other ratepayers. So let's talk about the options now. So we leverage the local, the regional, and the national data to develop these four options to expand the long term assistance program consistent with the commission's direction.

1:27:09 – 1:27:428

In the next slide, we'll show you some of the outputs in terms of, the cost, the rate impacts, and the number of households that would be, positively affected by these changes. As a reminder, a very low income household in Bellevue is defined as 50% area median income, about $55,000 for a family of one. 80%, is defined area I'd say low income is air 80% of area median income, 80 thou $85,000 for a family of one. So if

1:27:424

Family of what?

1:27:43 – 1:28:048

A family of one. Mhmm. A family of four, it's, 85 for 50% and then one twenty for for 80%. So the status quo, we put that there just for context. Option a expands the program to low income senior disabled households with incomes at or below 80% of AMI.

1:28:04 – 1:28:548

It maintains the assistance at 70% of your basic utility costs and would evaluate expanding the program beyond that in future budget cycles. Option b retains the existing income threshold at 50% of AMI, but it all but it expands the program to all low income households. We drop the age and disability criteria. This prog this option does include a decrease to the credit from 70% of your basic utility costs down to 50% of your basic utility costs. Option c expands the program to all very low income households at or below the 50% of AMI, but it maintains the assistance at where it currently is at 70%, of your basic utility cost.

1:28:55 – 1:29:358

And then finally, option d expands the program to all low income households and maintains our assistance at 70% of the bill of the typical bill. And as a reminder, we're also seeking, just recommendation from the commission to whatever long term option you select that we align our short term assistance program to that as well as as well as our solid waste assistance program. So we have a uniform program, available to our customers. Now, I realized when I got up here that the presentation was a couple minutes outdated. And had put together a better table than this and sent it to me.

1:29:35 – 1:30:348

And I had put it in here, but it is this is an older presentation. But, we maybe we can distribute it after the but but both tables are designed to do a similar thing, which was to give you the options in the first column and then the outcomes that you all had requested, back in January. So, you can see the number of eligible households by option in the second column. Based on a 25 per percent participation rate, the number of households we'd expect to subscribe, the an additional annual cost for those participants, and then the bill impact measured as a percent increase, a onetime rate increase in 2027, as well as how it would look like on a typical single family monthly bill. In in broad kind of, interpretation here, the options we've shown can increase our program eligibility from 4,000 today to up to 15,000.

1:30:35 – 1:31:218

Based on a 25 participant participation rate, we could, reach up to an to about around 4,000 households. And the annual cost increase would be anywhere from 1 and a half to $6,000,000 per year. The vast majority of that cost is the cost of the credit program. There are some staffing costs including that, but in terms of the impact to the numbers and the rates, I'm gonna tell you right now, it's more than 90% of that is just the cost of the credit program, the the rebates or the bill discounts. And then, you can see the rate impacts anywhere from seven tenths of a rate increase next year to as much of a as a 3% rate increase next year between a buck 70 and and $7.25 per month.

1:31:22 – 1:32:058

Before I open it up for discussion here, I wanna just outline that we did run several other scenarios. We think these cover the bookends, though. We're happy to if there's more discussion on the design decision criteria we introduced and if there's other ways that things you wanna look at, happy to do that. We think this pretty much covers the the entire spectrum, and so any other option would land somewhere in the end. Just before we open up, I wanted to remind the group, these are the four design decision criteria we looked at. And then to hopefully help you all with your discussion, wanted just to leave with our requested action as we're looking for recommendation from the commission on one of these four options. And with that, I I'll conclude the presentation.

1:32:06 – 1:32:304

So, I think they're a wonderful set of four that kinda covered the range. So I I don't have any questions about that. I did not hear in your presentation just now or in the packet how staff came to recommend a. Like, what what what was what was it about option a that pushed it over the line for staff to recommend?

1:32:31 – 1:32:458

Yeah. I, this is where it'd be helpful to have Scott up here. You know? He would kick me. And I tell I will say that, we we acknowledge that there are other significant rate pressures heading into 02/2028 budget cycle.

1:32:45 – 1:33:238

Some of those we've known for about a year. Others we have known for about a month. And as we're deliberating the budget proposal we'll be sending to you all, in the next couple of months, that is top of mind for us is rates are going to increase next year, and we are having pressures from our wholesale both wholesale providers. And so, really, option a is what can we do immediately, to do something right away and give us flexibility in the future to continue expanding the program? I'm gonna look back at Scott to see if he oh gosh. Okay. Is that helpful, Kurt?

1:33:24 – 1:33:424

Not terribly. So I I guess I'm what why a versus b versus anything else? I I is the total fiscal impact in that in that second to last column the primary driver that drove you that way?

1:33:44 – 1:34:0510

Well, I'll have the mic. It's okay. So I will, to some extent, reiterate what Matt was saying because I think he was spot on. Quite honestly, when we are evaluating what is possible, I think there is a general consensus and understanding that something is needed if we can, at all possible, assist the community. There is a greater burden out there than we're currently reaching.

1:34:06 – 1:34:3810

So we recognize that, but we are trying our very best to balance it against the other compounding rate pressures that are coming through the system that are very real. We know that we have WTDs coming through with near 13% roughly, for multiple year over year over year. That's a real impact. We have cascade water alliance that I think we spoke to recently that is now proposing double digit rate increases that will be year over year over year compounding. So when you're facing with the rising costs, we recognize that's only going to exacerbate the issue.

1:34:38 – 1:35:0810

So what can we do without adding insult to injury, if you will? That's my term. And so a little foray here into what can we reasonably offer over the next biennium to begin to move the needle in addressing this issue, recognizing that we are up against some rising rates and impacts across the community. So we landed on the the concept of something is better than nothing, and it's something that we can build over time incrementally.

1:35:104

That is helpful. Thank you.

1:35:1110

Thank you.

1:35:155

So I do have some some questions. Can you just give a sense of what is the current program cost?

1:35:28 – 1:35:588

I I will, and I also will say, you know, there's a reason why Lucy is the boss because she told me to have that ready to go. So so, we we so we fund the program through two ways. For our single family residential customers, we essentially give them a credit. So there's not an expenditure on our side. We just don't get the revenue. So we incur about $600,000 in lost revenue for providing credits to our single family customers.

1:35:585

And then Sorry, Matt. Is that and is that for the utility tax rebate?

1:36:038

Yeah. No. This is for the, utility credit, the 70% credit on their bill.

1:36:0813

Discount.

1:36:09 – 1:36:228

Mhmm. Oh, you have those. Thank you so much. The bill discount program, about $600,000 in essentially deferred revenue. We we don't cut that revenue.

1:36:23 – 1:37:018

Our rebate program, which is the 70% credit available to multifamily customers, they don't get a bill from us, so we essentially give them send them a check, and that becomes an expenditure for us. That expenditure is about $600,000 per year. That's 1,200,000.0 total. And then our utility tax rebate program, so that's where we send folks checks to pay for the cost of the taxes that the city and the state assess us, and that's the the $200,000. So in grand total, our long term assistance program on an annual basis about $1,400,000.

1:37:03 – 1:37:285

And so then if you go to option a, we're basically doubling that cost? We'll go from current 1.4 to another. Okay. And it's you know, we're we're saying you're gonna serve 50% more, right, from 1,000 to 1,500. Okay. So I see that. When you say multifamily and single family, I guess those are still seniors living in a single okay.

1:37:288

Yeah, so half of our long term assistance program participants today, so seniors aged 62 or over, live in multifamily housing.

1:37:36 – 1:38:055

Yeah, okay. And and I'm looking around. I'm sorry, but I was curious about this rate increase impact. Okay? Because I I read that a little differently. I was thinking of it as a subsidy kinda thing. You know? Like, if we increase our assistance to folks, then, well, I guess the subsidy is, like, the $1.68 or the $2.88. Is that are those the subsidies?

1:38:05 – 1:38:178

Yeah. So in order to generate $1,400,000 in additional revenue, we'll have to raise the rate of everybody else by seven tenths of a percent or about a buck 68 on a typical combined utility bill.

1:38:245

Okay. That's fine. Like

1:38:270

Commissioner Letterman. So

1:38:31 – 1:38:524

you talked about the admit I I guess here's my looking at option a. There's about 500 additional households you're planning on, and each of those are about $1,600. So that total is about 800,000. Where's where's that other 600,000.0 coming from in in the total cost?

1:38:58 – 1:39:118

I wrote this email to Lucy earlier this week, and now you're asking it. I can't remember what I wrote down. Can I can I respond? I have I did the yeah. I can provide the answer. Just not right now.

1:39:144

I I I I guess my my The broader aspect of my question is is that administrative expense, or is it something else that's going on there?

1:39:24 – 1:39:398

Yeah. So so that, let me go back here. The $1,400,000, it is primer almost majority of that is the credit program. There is the equivalent of two limited in time limited term employees in that.

1:39:394

Oh, you'll pay. Okay. Mhmm.

1:39:428

And that's I'll get you the I'll I'll get you the numbers for it.

1:39:444

Okay. Okay. I just, yeah, I just was looking for the category of the the kind of expenses.

1:39:528

Yeah. And I will yep. We'll provide that for each of the options. We can give you the split between

1:39:568

The cost broken down by staff, additions versus the cost of the diminished of the credit program. K.

1:40:060

Any other questions from commissioners?

1:40:09 – 1:40:275

One, I forgot to ask about a clarification, and it was brought up at the solid waste presentation. So we provide long term utility bill assistance, it says, to single family residential households with a solid waste account. Is that also age limited? Okay.

1:40:27 – 1:40:5213

Yeah. So if someone qualifies for our utility discount program directly billed customers who are in single family housing, they're automatically approved for a 70% discount on their Republic Services bill as well. Okay. And so that currently is only for our single family residents. And so the plan is to expand that to our multi residential households as well. And so if they're approved in our rebate program, they would also get a rebate check of that amount.

1:40:525

And again, still just age limited.

1:40:5413

Yeah. So still for our seniors and permanently disabled residents. Thanks.

1:40:585

You're welcome.

1:41:0211

Can you remind me what a typical, monthly bill would be?

1:41:078

I have three computers at

1:41:099

the time. Know. I mean, Ben, get just over there.

1:41:124

Another computer. No. Thanks.

1:41:152

Can you have a slide on the typical bill?

1:41:19 – 1:41:368

Just grab it. The typical bill would be, about $2,400 for every two months right now. Per year. $2,400 a year. $2,400 per year instead of a

1:41:375

Oh, yeah.

1:41:388

Yeah. So let let me get you the monthly number. I'm sorry. I got the

1:41:430

For single family?

1:41:542

$2.02 to 300 a month. Yeah.

1:42:1013

Typical bill.

1:42:118

Okay. Here we go. Alright.

1:42:1411

I was just wondering, like, the $2.88, what is that?

1:42:174

So it's another $15 on top of 2,400?

1:42:2111

Yeah. Or $200 a month plus Yeah.

1:42:230

$2.88. Yeah. Okay.

1:42:261

Alright. I have think that.

1:42:270

You have the answer for commissioner Letterman's question?

1:42:298

I got answers to life now. He'll Alright.

1:42:33 – 1:43:178

the the bi typical bimonthly bill is about $421.48. That's the total water, sewer, storm water. If you take that over 12 months, you'll get pretty close to 2,000 and some odd dollars. Does that answer your question? Okay. And then, Kurt, your question on help me understand the 1,400,000.0. So when we look at the program, 1 $1,400,000 program funds it today, we're increasing rates in next year, and we're increasing rates the following year. And so the cost of the program will increase. That's that's kind of observation number one. Our 1.4 is not gonna cover the cost of program two years from now. And so Okay. I'll give you that. That's

1:43:173

a big answer right there.

1:43:18 – 1:43:324

That that's yeah. So it's in because we're looking at the future, it's it won't be $16.45 per year per additional customer in '27. It'll be more because of that. Got it. That makes sense.

1:43:358

Yeah. And the overall of that 1,400,000.0 incremental, about $250,000 is the cost of staffing.

1:43:46 – 1:44:015

Based on that 27% average that you found from AWWA, did did we look at going debt lower than 50%? You know, why or why not? Guess.

1:44:01 – 1:44:248

Yeah. So so, no. We did not look at a lower answer. We and that was really driven by those regional results that we saw a lot of folks were were providing around that 50% bill credit. The other challenge becomes is as we currently have about a thousand customers who are currently getting a 70% credit. And if we went anytime we go lower, we do it immediately. They're gonna see a net pain.

1:44:28 – 1:45:084

Yeah. Yeah. And and so part of the recommendation of moving to an 80% AMI is just in line with the other agencies, and and I found that too in my research, would that simplify our administration because we can piggyback on those other agencies? In fact, I found I I forget which one of it was. One of the Redmond or or Issaquah requires you to be in the Puget Sound Energy program, and that's how they prequalify you.

1:45:11 – 1:45:518

Yeah. That's a great observation. And, whether we stay at 50 or we go to 80, because we know that PSC we know that every customer here in Bellevue who's our water customer generally is a PSC customer. And if they're qualifying for assistance, that means they're at at least 80. And if we're at 50%, we know everybody who's getting a PSC eligibility. They're automatically at least eligible for our program. So we can do that auto enroll, I think, either way, whether we stay at 50 or or bring it to eight. Well, for any of these options, the idea of reciprocity with PSC

1:45:510

Does PSC have an age requirement, though?

1:45:548

They do not.

1:45:540

So we are not if we go with option eight, it's not an apples to apples.

1:45:588

Oh, yes. I agree. I'm I'm sorry. That's a good observation. I was referring to more just the income criteria. Which

1:46:077

is the the

1:46:084

administratively difficult piece is is verifying the income. It's much easier to verify disability or age.

1:46:200

Any other questions from any commissioners?

1:46:27 – 1:47:0612

I think I'd I'd like to focus a little less on the benchmarking. It's it's interesting, but I don't I don't wanna base our decision on it. Let's let's go out and set the set the pace. I think this is an area that is worth investing in. I think we have a an obligation to do it. One of our more prominent residents once said if you if you have an opportunity to the to do the right thing, you have an obligation to do the right thing. And I think this program is is the right thing. Let's go figure out how to do the most good for for the most people.

1:47:120

Commissioner Laxon, you have a question?

1:47:14 – 1:48:052

It's more of a comment, and I completely understand, like, why, obviously, you're facing all these pressures and stuff, like, for this upcoming biennium. I just want to I guess I'm kinda I just worry that, like, the same thing is gonna pop up in the future by any end that's gonna keep pushing out further expansion. And so I guess that that's just my worry is that, obviously, if we're dealing with stuff now, but who knows if we're gonna be dealing with stuff in the future, and that will just continue to delay and delay delay event or expansion password for wanting. But just wanted to just wanted to express that.

1:48:09 – 1:48:250

I have a question, Matt. Hannah, do you know why our current eligibility has senior and permanent disability as a criteria as opposed to just relying on AMI?

1:48:2813

That is before my time.

1:48:324

It's cold.

1:48:362

Just very

1:48:4210

brief. They're the most vulnerable population. That was the primary driver there.

1:48:480

K. K. Thank you. Alright. Any other questions, comments?

1:48:56 – 1:49:385

I mean, I guess, like, this is a comment. And and so I appreciate, Scott, your your answer. I just think that there are even younger people who are are quite vulnerable. So and they're you know, we're trying to increase, you know, growth in Bellevue. I think there's and it's just so high. The costs here are just so high to try to get younger people to come in here and really make it it's a challenge for me. And so I would like to expand the pool, but also take into account not just seniors and and disabled folks. You

1:49:380

know? And

1:49:40 – 1:49:525

I see that's an option, so I'm I I appreciate that. I really do. And I and I and I appreciate all the the great work that you guys do, honestly. So that's just a comment.

1:49:530

Scott, would you like to respond to that comment since you've moved up here?

1:49:582

No. Pretty much. That's just No.

1:49:590

I I may. I may. I'm getting puffy.

1:50:0110

No. I I would just add that that these are long term programs. We do offer short term programs that are open to everyone.

1:50:1110

So so it's not as if there is not assistance opportunities. It's just this is an expansion for long term, which is a little bit of a different view. That's all. That's the only comment I want

1:50:212

to make.

1:50:220

Sure. Mhmm.

1:50:24 – 1:50:554

And and I would wanna I'm I'm not sure if I'm in the same place where commissioner Hainash is, but, yeah, my general feeling would be to make the program wider but not as deep than as that. So, you know, maybe at the 50% AMI for 50%, so at a lower benefit level. So in general, I would say that's my gut feeling. But

1:50:560

Alright.

1:50:574

If there aren't other comments, I'm happy to make a motion on one of the options.

1:51:040

Please, commissioner Letterman.

1:51:060

Wait. Hold on. Are you done with your presentation?

1:51:153

It's in the email.

1:51:180

So you're done?

1:51:208

I am I am done.

1:51:210

Alright. You are done. Commissioner Letterman, will you make a motion, please?

1:51:26 – 1:51:414

I move that the commission recommend option a to expand the assistance program with a view to expanding the eligibility in the future.

1:51:43 – 1:51:580

All right. May I have a second? And just to be clear, this is second just means we're opening the floor to have a discussion for that option, and then we can take a vote. And if we don't have

1:51:584

But if there's not a second person that that likes that idea

1:52:020

Correct. Then then we move for another option. That's how it works. So we're not making a vote at the moment. We're just seeing if anyone even wants to entertain option a as moved by commissioner Letterman.

1:52:210

Alright. I hear no second.

1:52:2811

I move to consider option b.

1:52:31 – 1:52:490

Alright. May I have a second? Okay. Very good. Option b is now on the floor for discussion. Before we take a vote, if any commissioners would like to express their comments for the motion.

1:52:54 – 1:53:2911

I appreciate all the what you guys have just presented, all the thinking you've done behind it. I guess I'm eager to push us a little bit to expand it a little bit. Yeah. If you probably presented us three, would I pick the middle one? Yeah. Just cover a little bit more without that much more expense, appreciating that this is gonna grow. I understand that. It's also gonna get harder for more people. So I don't yeah. It's a hard balance.

1:53:30 – 1:53:420

I guess I'll ask the the utility staff here. Even though option a is the only one that says evaluate expansion in future, I assume all options have that ability. Correct?

1:53:468

That's correct. The intent for option a was kind of the the most gradual first step.

1:53:510

Conservative. Yeah. K.

1:53:55 – 1:54:105

I I do have a question regarding the difference between the 70% discount that the seniors would receive and then going to the 50%, do we have an idea what that dollar amount per month would look like?

1:54:134

Right now,

1:54:1510

do you smell smoke? Yeah.

1:54:26 – 1:54:528

So so right now and, Hannah, do you you probably know best. I'm gonna put you on the spotlight. So today, our typical 70% discount and I'm gonna I'm gonna estimate at this point, and we can always come back and refine these results. But alright. Y'all.

1:54:52 – 1:55:178

I gotta do this. So right now, the typical size of the discount expressed in a bimonthly bill is about is about $219. That's the that's the credit against their bill. If we went to that 50% credit, it would drop to

1:55:32 – 1:55:488

Can we give you so, yeah, right now, the credit is about $220. It went down to the 50%. The size of their credit would be about $1.96, so about a $24 decrease to their current credit today. That's the yeah.

1:55:485

Thank you.

1:55:508

That's it. That's every other month.

1:55:55 – 1:56:060

Scott, I have a question for you. You I think you just said that what we're talking about is the long term criteria that it doesn't apply to the short term or that the short term

1:56:070

still exists.

1:56:0810

Well, I think the distinction that I was trying to make is this is available to senior and disabled, but short term program, although income restricted, maybe it applies to a broader group.

1:56:18 – 1:56:350

Okay. But will whatever we vote on here so since option b is currently on the floor, if we if that prevails in a vote, then will the criteria apply to the short term as well? Because I think that's what staff's asking

1:56:3510

Correct? That is part of the additional Yes. Recommendation.

1:56:40 – 1:56:558

Yeah. If I could just so so our current program our short term program is currently available to any customer with income at or below 50% of AMI. So if you chose option b, our short term program basically is already aligned with that direction.

1:56:55 – 1:57:230

Good. Thank you. Alright. Any other comments from any commissioners before we take our vote? Alright. With that, we will go with the roll call vote on the motion on the floor, which is option b. So sorry. Commissioner Tyson?

1:57:23 – 1:58:093

Yes. May I pose one more question to staff I'm just reflecting what Scott shared and and processing the the concept as well that seniors and disabled are the most vulnerable community, which, you know, kind of in my background, that's what I find as well. I'm just wondering how the data bears out of so we talked about 25% of eligible households participate in the program. Do we have access or insight into the data of, you know, is of disabled households or disabled individuals? Is there a higher, enrollment rate among those groups, or is it among septuagenarians or octogenarians?

1:58:09 – 1:58:283

Do we have any other insight? Because as we consider option b where we're not treating them kind of in a unique manner going forward, I'm just wondering what insights we have so that we can still keep an eye on that population if we move towards something that is no longer tailored specific to them.

1:58:28 – 1:58:4210

Appreciate the question. Not that I have seen is my short response, but I also know that I don't know if the human services needs look at they look at a very granular level in terms of the demographics that we have. I don't know, Hannah, if you've seen any data in that report.

1:58:44 – 1:59:1313

They do break it down by household, income and then as well as disabilities and seniors, but I don't think they got too specific into that population. For our program, most of the people qualify qualify because of age. I don't have the exact number for you. If we move forward, just with the way that we collect the data, we would still be able to specify that if we're wanting to tailor additional resources to that group. Yeah.

1:59:13 – 1:59:303

I believe that could be really helpful if we if we did change the scope and manner of this program. I think it'd be helpful to have that so that we see if there's some impact on them that's more detrimental than what we might estimate at the time of the proposal. So thank you.

1:59:32 – 1:59:460

Welcome. Okay. Then with that, I think we're ready to move on to a vote. So with that, a yay or nay, please. Commissioner DuPertis?

1:59:500

Yay. Thank you. Commissioner Hainosh? Yay. Commissioner Laxon?

1:59:560

Commissioner Margolis? Yay. Commissioner Letterman? Yay. And commissioner Tyson?

2:00:02 – 2:00:130

Wow. Okay. And I am a yay as well. So we are a seven o vote on option b is the commissioner's recommendation commissioner's commission's recommendation. Sorry.

2:00:158

Thank you so much. Appreciate it.

2:00:19 – 2:00:424

And, Scott, was there was there another part of that we wanted to get onto the record to get the short term in alignment Yes. With this? Track very well. Yes. Okay. Exactly. So that was I move that the short term assistance programs be made in congruence with option b.

2:00:4210

One additional. K. Solid waste program being expanded.

2:00:484

In in so I'm not sure I understand what you

2:00:5310

There it is. They're bringing it up for for reference.

2:00:57 – 2:01:088

The Yeah. Okay. Yeah. Our solid waste program kinda rebate program kinda lives separate from our long term assistance program, and so we wanna whatever change we make, we wanna make sure it's aligned.

2:01:080

Yep. Okay. So, commissioner Loderman, would you restate the motion?

2:01:124

I I move that other policy recommendations e and f as outlined be adopted.

2:01:20 – 2:01:560

Alright. Thank you. May I have a second? Thank you, commissioner Hainosh. Okay. Do any commissioners have any questions regarding these two policy recommendations before we take a vote? Okay. If not, then we'll go ahead and take a vote for this motion. Commissioner Tyson? Yay. Alright. Commissioner Louderman? Yay. Commissioner Margolis? Commissioner Laxon? Yay. Commissioner Hainosh? Yay. Commissioner DuPertis?

2:01:580

Okay. And yay for me as well. So a seven o vote in this motion as well.

2:02:088

Alright. I think Go ahead.

2:02:10 – 2:02:344

Just like to make a comment. Thank you, staff, for the the the breadth of those options, and I think really looking hard at the best practices and the the other regional agencies' practices. And so it was a very comprehensive package that you delivered to us, and I think made our decision very easy. So thank you for that.

2:02:37 – 2:03:130

Thank you. Alright. Before we move on to the calendars that Joe will walk us through, I just want to make a comment and thank all the commissioners for such a robust discussion tonight. And I also thank you for doing all the prep work that you clearly have done, whether it's independent research or reading the materials or both, which I think is a wonderful how this commissioner commission is performing. So with that, Joe, let's go over the calendars.

2:03:16 – 2:04:009

Thank you, chair. So April, financial performance for 2025, the year end. That'll be a written brief, followed by CIP. I'm talking about the twenty seven five years let me get that right. Is it five or six anymore? It's bouncing around on me. So this, six years, five year CIP, review of that, then Solvay's contract procurement, that will come off. This calendar has been in a bit of flux. What I wanna say about the April second meeting is we will be talking over the next two weeks on whether that meeting is needed. We recognize you have calendars to keep as well as we do.

2:04:00 – 2:04:439

So we're gonna be looking at that. We're gonna be looking at that throughout the whole year on the other ones to make sure. You can count on the first. I think you can count on the, May 21 field trip. We know that's a highlight for us, and we hope it is for you as well. So I'll just leave it at that on the, ESC calendar for now. You can read ahead further if you'd like. But you can see the flavor is around budget and, solid waste and system plans. So I'm gonna jump down to council, and I wanna just orient you to the yellow, boxes. These are presentations to council, that will be made.

2:04:43 – 2:05:199

March solid waste, April King County wastewater treatment division rate forecast, and regional wastewater services plan. And then May is the COSA for sewer. Tonight's presentation on bill assistance will come to the council in May according to the schedule, and we move on into October budget and rates. And then, Scott hit on this earlier, the solid waste contract procurement in November. And then in January, there's a placeholder kinda reading ahead on solid waste.

2:05:22 – 2:05:399

These, so it's a full year. I'm not gonna dive into some of the the engineering projects because that would take us a while, but, it's a full year and, for both council, with the the number of presentations going there and then, of course, here. So I'll just leave it at that. Thank you. Great.

2:05:394

April 28. That is

2:05:459

April 28. See here. Just make sure. Yeah. It's a Tuesday.

2:05:57 – 2:06:100

Thank you, Joe. And I guess just to reiterate to the commissioners, it was May what was it? Eleventh, Joe, the Boarding Commission appreciation?

2:06:109

It was May 11. May 11. The eighth.

2:06:130

Yep. So if you are available Monday Yep. Yeah.

2:06:174

That's it. And would you like our our SVPs for that? Would that be helpful? Okay.

2:06:26 – 2:06:450

And there was a separate email sent out, I think, right, about that? And more details to come, and probably we should RSVP when we get those more details. K. Alright. With that, may I have a motion to adjourn?

2:06:463

Make the motion we adjourn.

2:06:480

Thank you, commissioner Tyson. May I have a second? Second. Thank you, commissioner Letterman. We are adjourned at 08:36. Thank you.

2:07:033

Mission meeting is

This transcript was automatically generated from the official public meeting video and is presented unedited. It reflects remarks made on the public record by elected officials, staff, and public commenters. Transcript accuracy may vary; view the original recording for reference.