Remarks by Isidro Ruiz

18 remarks on the record, newest first · Page 1 of 1

  1. Play at 19:08
    “I'm gonna mention it and then you go ahead. Go ahead, go ahead. So United, I can't be any happier with you guys. I'm just, I have to make it public. I'm just a father of a newborn, a week old. Everything was so small with United. We have little gaps when it comes to the monitors for the diabetes. I don't know how you call the diabetes older than 40, whatever, something, diabetes. And we have itches with the monitors, stuff like that, but you guys covered it. The program, awesome. I thought it was a scam. And to be honest with you, You do what the program tells you to do, and you get the Visa…”

    City Commission · Aug 26, 2026

  2. Play at 43:29
    “I'm going back to my pregnancy period. Okay. I'm still processing.”

    City Commission · Aug 26, 2026

  3. Play at 43:38
    “So is it a boy or a girl? It's a girl. Daddy's little girl. I'm dying to go back.”

    City Commission · Aug 26, 2026

  4. Play at 43:53
    “You just mentioned it right now. You said diagnostics were $2.”

    City Commission · Aug 26, 2026

  5. Play at 44:14
    “Perfect. That's one question. The second question is... Most drugs covered. Does that include weight loss?”

    City Commission · Aug 26, 2026

  6. Play at 44:59
    “So we're going to go with Manjaro instead of weight loss, fertility, erectile dysfunction. No COVID.”

    City Commission · Aug 26, 2026

  7. Play at 47:09
    “So, Jolly. You don't have to fill it up. So basically, UnitedHealthcare is providing medical, dental, and vision. Correct. And that's the only out of the four of them that is provided the three services, right? Thank you.”

    City Commission · Aug 26, 2026

  8. Play at 1:28:32
    “Commissioner Isidro Ruiz. Hi, ma'am. How are you?”

    City Commission · Aug 26, 2026

  9. Play at 1:28:35
    “First of all, kudos to you guys, every single one of you. This is NASA to me. I'm not good at math. So what I've been looking at, so I'm familiar with every single one of you guys, not to kill you. Of course, it makes sense. So we are here trying to get the best coverage for the money, right? And at the same time, trying to get under those circumstances, so the best reliable company. We're making decision for like almost 200 employees, right?”

    City Commission · Aug 26, 2026

  10. Play at 1:29:19
    “And every single one of them has different conditions, situations. We have special education kids, we have cancer patients, we have diabetes. Like everybody else, like every single one of your customers, right? So when I look at Keto Youth, so I didn't do a research, I just went over it. And like you said, you're the underdog, right?”

    City Commission · Aug 26, 2026

  11. Play at 1:30:09
    “They can control the market. Just giving the time. But really quick, I just went through a, And I found three little things that are really concerns. Which ones? A strict when it comes to meds, making members follow exact pre-authorization on pharmacy guidelines. Number two, a lot of complaints about extensive mental health care needs. Number three, trouble finding local in-network doctors. or may your pharmacist that accept the plan. I was looking through your pharmacies. Big pharmacies like CVS and Walgreens, everybody's used to it. And unfortunately, just the PPO max have access to CVS and…”

    City Commission · Aug 26, 2026

  12. Play at 1:31:17
    “So my question is, do you, based on your professional knowledge and skills, which I really believe you have, all these complaints from a bunch of customers are because you're like immature when it comes to business, relatively new? What do you think all these complaints are about?”

    City Commission · Aug 26, 2026

  13. Play at 1:33:37
    “Don't you think that's a big hustle in order to get medications?”

    City Commission · Aug 26, 2026

  14. Play at 1:33:41
    “Like it's a big hustle in order to get medications?”

    City Commission · Aug 26, 2026

  15. Play at 1:33:45
    “You mean hassle. I mean hassle, I'm sorry. I won't be able to get the medication from CVS or Walgreens if I really need it. I have to go to that process in order to get my meds.”

    City Commission · Aug 26, 2026

  16. Play at 1:40:50
    “Any other commissioners wishing to speak? I'm sorry, ma'am. Probably you went through that part and I missed you somewhere. So the $0 in network price, you got to go to initial health checkup, right, within 120 days. You mentioned it or you didn't?”

    City Commission · Aug 26, 2026

  17. Play at 1:41:31
    “So if there is a pre-existing condition, does the $0 in there applies?”

    City Commission · Aug 26, 2026

  18. Play at 1:54:08
    “Yeah. Okay. Through the chair, commissioner. What about pre they have it?”

    City Commission · Aug 26, 2026

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