Privacy Policy
Last updated:
Oct 3, 2025
Hamlet, Inc. wants you to be familiar with how we collect, use, and disclose information. This Privacy Policy describes our practices in connection with information that we collect through our website located at MyHamlet.com, including when you interact with our chatbot, as well as through HTML-formatted email messages that we send to you (collectively, the “Services”).
Personal Information
“Personal Information” is information that identifies you as an individual or relates to an identifiable individual. We collect such Personal Information as:
Name
Postal address
Telephone number
Email address
Work and education information (for job applicants)
IP address (we may also derive your approximate location from your IP address)
We need to collect Personal Information in order to provide services to you. If you disclose any Personal Information relating to other people to us, you represent that you have the authority to do so and to permit us to use the information in accordance with this Privacy Policy.
Use of Personal Information
We and our service providers may use Personal Information for the following purposes:
To provide the Services’ functionality and related customer service to you.
To respond to your inquiries and fulfill your requests, including an application for employment.
To send administrative information to you, such as changes to our terms, conditions, and policies.
Providing you with our newsletter and/or other marketing materials
Aggregating and/or anonymizing Personal Information
We may aggregate and/or anonymize Personal Information so that it will no longer be considered Personal Information. We do so to generate other data for our use, which we may use and disclose for any purpose, as it no longer identifies you or any other individual.
Accomplishing our business purposes
For audits, to verify that our internal processes function as intended and to address legal, regulatory, or contractual requirements;
For fraud prevention and security monitoring purposes, including to detect and prevent cyberattacks or attempts to commit identity theft;
For developing new products and services;
For enhancing, improving, repairing, maintaining, or modifying our current products and services, as well as undertaking quality assurance measures;
For providing, improving, developing, and operating our online services, including our website and chatbot;
For identifying usage trends, for example, understanding which parts of our Services are of most interest to users;
For determining the effectiveness of our promotional campaigns; and
For operating and expanding our business activities.
Disclosure of Personal Information
We disclose Personal Information:
To our third-party service providers, to facilitate services they provide to us. These can include providers of such services as website hosting, data analysis, information technology and related infrastructure provision, chatbox functionality (including through storage of chat transcripts and provision of tools that enable us to analyze your interactions on our website, customer service, email delivery, and auditing.
By using the Services, you may elect to disclose Personal Information, such as reviews, or on message boards, chat, and other services. Any information you post or disclose may be available to other users and the general public.
Marketing Communications
When you opt-in, Hamlet, Inc. may use your Personal Information, including your name, email address, and preferences, to send you marketing and promotional communications. These communications may include updates about our products, services, events, and other content.
You may receive marketing communications if:
You have requested information about Hamlet services or requested a meeting or sales demonstration.
You have subscribed to our newsletters or email updates.
You have provided explicit consent during account creation, form submission, or other interactions with Hamlet.
We may also use analytics tools to assess the effectiveness of our marketing campaigns and improve the relevance of our communications. For more information on our Cookie Policy, please visit the Other Information section of this Privacy Policy.
Your Privacy Rights
Hamlet respects your privacy and provides rights related to the collection and use of your Personal Information, which may vary based on your location:
For California Residents (CCPA):
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA):
Right to Access: You may request details of the Personal Information we have collected about you in the last 12 months.
Right to Deletion: You may request that we delete the Personal Information we have collected about you, subject to certain legal exceptions.
Right to Opt-Out of Sale: Hamlet does not sell your Personal Information. However, you have the right to direct us not to sell your information should this practice change. Submit your request at help@myhamlet.com.
Right to Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.
To exercise any of these rights, please contact us at help@myhamlet.com.
For Non-California Residents:
If you are located outside California, you may still have the right to:
Request access to the Personal Information we have collected about you.
Request the correction or deletion of your Personal Information, subject to legal exceptions.
Opt out of receiving marketing communications by following the instructions in the "Managing Your Preferences" section below.
For all inquiries regarding your privacy rights, please contact us at help@myhamlet.com.
Managing Your Preferences
You can manage your communication preferences or opt out of marketing communications at any time by:
Clicking the “unsubscribe” link in our emails.
Contacting us directly at help@myhamlet.com.
Please note that opting out of marketing communications does not affect your ability to receive service-related messages necessary for account management or ongoing product updates.
Other Uses and Disclosures
We may also use and disclose Personal Information as we believe to be necessary or appropriate: (a) to comply with applicable law, to respond to requests from public and government authorities, to cooperate with law enforcement, and for other legal reasons; (b) to enforce our terms and conditions; and (c) to protect our rights, privacy, safety, or property, and/or that of you or others. We may use, disclose, or transfer Personal Information to a third party in connection with any proposed or actual reorganization, bankruptcy, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of our assets or stock.
Other Information
“Other Information” is information that does not reveal your specific identity or directly relate to an identifiable individual. We and our service providers may collect and use Other Information in a variety of ways, including:
Your browser or device
Certain information is collected by most browsers or automatically through your device, such as your Media Access Control (MAC) address, computer type (Windows or Mac), screen resolution, operating system name and version, device manufacturer and model, language, and Internet browser type and version. We use this information to ensure that the Services function properly.
Chatbot usage data
When you interact with the chatbot on our website, we collect chatbot usage data, such as queries you make, prompts you enter, and content you view or click on.
Cookies
What are cookies?
This Cookie Policy explains what cookies are and how we use them, the types of cookies we use i.e, the information we collect using cookies and how that information is used, and how to manage the cookie settings.
Cookies are small text files that are used to store small pieces of information. They are stored on your device when the website is loaded on your browser. These cookies help us make the website function properly, make it more secure, provide better user experience, and understand how the website performs and to analyze what works and where it needs improvement.
How do we use cookies?
As most of the online services, our website uses first-party and third-party cookies for several purposes. First-party cookies are mostly necessary for the website to function the right way, and they do not collect any of your personally identifiable data.
The third-party cookies used on our website are mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing advertisements that are relevant to you, and all in all providing you with a better and improved user experience and help speed up your future interactions with our website.
Manage cookie preferences
Cookie Settings You can change your cookie preferences any time by clicking the above button. This will let you revisit the cookie consent banner and change your preferences or withdraw your consent right away.
In addition to this, different browsers provide different methods to block and delete cookies used by websites. You can change the settings of your browser to block/delete the cookies, please visit your browser’s official support documents.
Pixel tags and similar technologies
Pixel tags: We may use pixel tags (also known as web beacons and clear GIFs) to, among other things, track the actions of users of the Services (including email recipients, website users, and chatbot users), measure the success of our marketing campaigns, and compile statistics about use of the Services and response rates.
Analytics: We use Google Analytics, which uses cookies and similar technologies to collect and analyze information about use of the Services and report on activities and trends. This service may also collect information regarding the use of other websites, apps, and online services. You can learn about Google’s practices by going to https://policies.google.com/technologies/partner-sites and exercise the opt-out provided by Google by downloading the Google Analytics opt-out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
Invisible reCAPTCHA: We use Google’s invisible reCAPTCHA application on our Services in order to protect against spam and other automated abuse. The reCAPTCHA tool may make use of cookies, as well as such other information as IP address, date, time, language, screen size and resolution, and mouse movements. The use of the reCAPTCHA tool and information collected through it are subject to Google’s privacy policy, available at https://policies.google.com/privacy and Google’s terms of service, available at https://policies.google.com/terms?hl=en.
Adobe Flash technology (including Flash Local Shared Objects (“Flash LSOs”)) and similar technologies
We may use Flash LSOs and other technologies to, among other things, collect and store information about your use of the Services. If you do not want Flash LSOs stored on your computer, you can adjust the settings of your Flash player to block Flash LSO storage using the tools contained in the Website Storage Settings Panel. You can also go to the Global Storage Settings Panel and follow the instructions. Setting the Flash Player to restrict or limit acceptance of Flash LSOs may reduce or impede the functionality of some Flash applications.
Uses and Disclosures of Other Information
We may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If we are required to treat Other Information as Personal Information under applicable law, we may use and disclose it for the purposes for which we use and disclose Personal Information, as detailed in this Privacy Policy. In some instances, we may combine Other Information with Personal Information. If we do, we will treat the combined information as Personal Information as long as it is combined.
Security
We seek to use reasonable organizational, technical, and administrative measures to protect Personal Information within our organization. Unfortunately, no data transmission or storage system can be guaranteed to be 100% secure. If you have reason to believe that your interaction with us is no longer secure, please immediately notify us in accordance with the “Contact Us” section below.
Third-Party Services
This Privacy Policy does not address, and we are not responsible for, the privacy, information, or other practices of any third parties, including any third party operating a website or service to which the Services link. The inclusion of a link on the Services does not imply our endorsement of the linked site or service.
Use of the Services by Minors
The Services are not directed to individuals under the age of thirteen (13), and we do not knowingly collect Personal Information from individuals under 13.
Jurisdiction and Cross-Border Transfer
We are located in the United States. We may store and process your Personal Information in any country where we have facilities or in which we engage service providers. By using the Services, you understand that your information will be transferred to countries outside of your country of residence, including the U.S., which may have data protection rules that are different from those of your country.
Sensitive Information
Unless we request it, we ask that you not send us, and you not disclose, any sensitive Personal Information (e.g., Social Security numbers, information related to racial or ethnic origin, political opinions, religion or other beliefs, health, biometrics or genetic characteristics, or criminal background) on or through the Services or otherwise to us.
Updates to this Privacy Policy
The “LAST UPDATED” legend at the top of this Privacy Policy indicates when this Privacy Policy was last revised. Any changes will become effective when we post the revised Privacy Policy on the Services.
Contact Us
If you have any questions about this Privacy Policy, please contact us at help@myhamlet.com. Because email communications are not always secure, please do not include credit card or other sensitive information in your emails to us.
